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GitLab First Look

Your feedback is what makes GitLab lovable. Sign up to our research program for invites to usability tests, user interviews, surveys, and more.

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Get the latest features

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Share your feedback

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Drive product improvements

What do engineering leaders need in order to understand their teams’ workload at a high level? Could we make it easier to enable security scanning in MRs? How can we bring accessibility testing seamlessly into the development process? What are the biggest frustrations and joys in being a DevOps engineer? Should that button go there? 🤔

Every day, our researchers are asking questions like these to people like you. We’ve teamed up with designers and product managers to investigate and drive forward each of our product stages — whether you can’t live without it or it’s driving you up the wall, chances are there’s a study coming soon.

We developed GitLab First Look to make sure we’re speaking with the right people at the right time. When you join, we'll ask you about features and types of research you're interested in, and you'll receive invites to participate when you match with studies.

Whether you’ve been using GitLab for years or just logged in this week, we want to hear from you. Everyone can contribute.

What's in it for me?

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Invitations to research studies, both paid and unpaid.

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Early access to new features.

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Help us directly improve GitLab’s user experience.

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Influence what GitLab builds next.

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The opportunity to win GitLab swag.

What type of research do you do?

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User interviews

During a user interview, you’ll chat 1 on 1 with a UX Researcher. We’ll cover topics such as your experiences with GitLab, and open-ended questions about how you approach challenges in your role.

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A survey requires you to fill out an online questionnaire on your own time.

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Usability testing

You will be asked to complete several short tasks using GitLab and/or a prototype while talking out loud about what you're doing, thinking and feeling. Our usability testing sessions are normally moderated, which means you’ll be talking 1 on 1 with a UX Researcher. The important thing to remember is that we're testing the design, not you, and our researchers will do their best to put you at ease.

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Beta testing

Test out a beta release of a feature and provide feedback by means of a survey.

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Card sorts

During a card sort, you’ll be asked to organise topics into themes. Usually, this is an unmoderated form of research but we may occasionally ask whether a researcher can observe you while you complete the exercise.

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Design evaluations

You will be shown 1 or more images and will be asked to answer a series of written questions and/or tasks. This is an unmoderated form of research.

*All research studies take place remotely from the comfort of your own computer.

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Sign up and help shape the future of GitLab

Frequently asked questions

What happens after I sign up??

When we have a research study available, we’ll send you the full details via email, so you can decide whether you’d like to participate.

Do I need to be willing to do all types of research?

No, when you sign-up to GitLab First Look you can specify the type of research studies you’d like to be involved with. You’re always in control of which studies you participate in.

Do I need to have any particular role to participate?

No! Our needs are wide-ranging, and we want to make sure that GitLab works for everyone. However, there are several types of in-demand roles that we have historically had difficulty recruiting: Security engineers, security specialists, security analysts, engineering directors, CTOs and similar.

Do I need to be a GitLab user to sign-up?

No, we often conduct research with people who don’t currently use GitLab.

Do I have to live in a certain country to participate?

No, we conduct research with users around the world. We ask that you speak in English for any usability testing or user interviews you take part in. For some interactive design activities, you may need to write in English.

Do I have to be 18 or over to participate?

Yes, you must be 18 or over to participate.

What will you do with my personal information?

The information you provide will only be used to pair you with suitable research studies and won't be shared with or sold to external parties.

How do I unsubscribe from GitLab First Look?

You can unsubscribe using the link in our emails or by contacting us directly.

Is there anything else I should know?

At GitLab, we value transparency. By making information public, we can reduce the threshold to contribution and make collaboration easier. With your permission, we record all user interviews and usability testing sessions. We would also love to share the recording on GitLab. This is completely voluntary and up to you. In any use of the recordings, no personally identifiable information will be disclosed. We'll ask for your consent before you complete any user interviews or usability testing with GitLab.

Join GitLab First Look

With your help, we can make every release the best release ever 🚀

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