GitLab First Look

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At GitLab, everyone can contribute, and that means you! Our UX team is launching GitLab First Look, a comprehensive research program that will help us get closer to our users and ship the features and fixes you need to do your best work. Along with usability testing, surveys, and interviews, we’re thrilled to be adding beta testing to the mix — so you can get your hands on new features before they’re released.

With your help, we can make every release the best release ever.

What's in it for me?

Invitations to research studies, both paid and unpaid.

Early access to new features.

Help us directly improve GitLab’s user experience.

Influence what GitLab builds next.

The opportunity to win GitLab swag.

What type of research do you do?

Beta testing

Test out a beta release of a feature and provide feedback by means of a survey.

Card sorts

During a card sort, you’ll be asked to organise topics into themes. Usually, this is an unmoderated form of research but we may occasionally ask whether a researcher can observe you whilst you complete the exercise.

Design evaluations

You will be shown 1 or more images and will be asked to answer a series of written questions and/or tasks. This is an unmoderated form of research.


A survey requires you to fill out an online questionnaire.

Usability testing

You will be asked to complete several short tasks using GitLab and/or a prototype whilst talking out loud about what you're doing, thinking and feeling. Our usability testing sessions are normally moderated, which means you’ll be talking 1 on 1 with a UX Researcher.

User interviews

During a user interview, you’ll chat 1 on 1 with a UX Researcher. We’ll cover topics such as your experiences with GitLab and the challenges you face at work.

*All research studies take place remotely from the comfort of your own computer.

Apply to join and get your hands on new features before they’re released.

Frequently asked questions

Do I need to be willing to do all types of research?

No, when you sign-up to GitLab First Look you can specify the type of research studies you’d like to be involved with.

Do I need to be a GitLab user to sign-up?

No, we often conduct research with people who don’t currently use GitLab.

Do I have to live in a certain country to participate?

No, we conduct research with users around the world. We ask that you speak in English for any usability testing or user interviews you take part in.

Do I have to be 18 or over to participate?

Yes, you will need to be 18 or over to participate.

What will you do with my personal information?

The information you provide will only be used to pair you with suitable research studies and won't be shared or sold to external parties.

How do I unsubscribe from GitLab First Look?

You can unsubscribe using the link in our emails or by contacting us directly.

Is there anything else I should know?

At GitLab, we value transparency. By making information public we can reduce the threshold to contribution and make collaboration easier. With your permission, we record all user interviews and usability testing sessions. We would also love to share the recording on GitLab. This is completely voluntary and up to you. In any use of the recordings, no personally identifiable information will be disclosed. We'll ask for your consent before you complete any user interviews or usability testing with GitLab. Finally, we live by our mantra that everyone can contribute. You don't have to be an expert developer or designer to help us out!

Join GitLab First Look for access to betas!

With your help, we can make every release the best release ever.

Apply to join