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Issue Prioritization Framework

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Property Value
Date Created August 6, 2020
Target End Date April 1, 2021
Slack #wg_issue-prioritization (only accessible from within the company)
Google Doc Working Group Agenda (only accessible from within the company)
Docs Issue Board
Related Issue Adding context to customer's requests
Associated OKRs Increase TMAU and Paid TMAU

Problem To Solve

Business Goal

Exit Criteria

(✅ Done, ✏️ In-progress)

Step 1: Determine a viable model => 90%
Step 2: Implement & validate model => 100%
Step 3: Verify at scale and measure outcomes => 15%

Roles and Responsibilities

Working Group Role Person Title
Executive Sponsor David Sakamoto VP Customer Success
Facilitator Gabe Weaver Senior Product Manager, Plan
Functional Lead Israel Weeks Manager, Data
Functional Lead Jeff Beaumont Senior Manager, CS Ops
Functional Lead TBD (Sales) TBD
Member Patrick Harlan Manager, Technical Account Managers (Commercial)
Member Sophie Pouliquen Senior Techical Account Manager
Member Martin Brümmer Senior Techical Account Manager
Member Nick Post Senior Product Designer, Interim Product Manager (Manage: Analytics)
Member Mek Stittri Director of Quality Engineering
Member Kyle Wiebers Engineering Manager, Engineering Productivity
Member Farnoosh Seifoddini Product Operations
Member Jonathan Fullam Solutions Architecture
Member Sherrod Patching Director, Technical Account Managers


This working group meets bi-weekly (every other week.)

Meetings are recorded and available on YouTube in the Working Group - Issue Prioritization Framework playlist. Due to the subject matter of this working group and the high probability that every syncronous meeting will discuss sensitive customer information, the playlist is private and accessible by GitLab team members only.

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