Learning Experience Working Group

1. You are here:
2. Meet the GitLab team
3. Organizational Structure
4. Working Groups
5. Learning Experience Working Group

On this page

• Attributes
• Business Goals
• Exit Criteria
  • Select a learning platform for Professional Services, that supports the following
  • Determine if learning platform can be used by other audiences
• Roles and Responsibilities

Attributes

Property	Value
Date Created	2021-12-15
Target End Date	2022-03-15
Slack	#wg-learning-experience (only accessible from within the company)
Google Doc	Learning Experience Working Group Agenda (only accessible from within the company)
Related Epics and Issues	PROJ: LXP Platform Evaluation Epic

Business Goals

1. Identify a Learning Experience Platform for Professional Services
   1. Present to e-group
   2. Define & confirm requirements
   3. Evaluate vendors
   4. Ensure content is searchable in handbook
   5. Select platform
2. Determine if Field Enablement and Learning & Development use cases can be met by Professional Services Learning Experience Platform
   1. Need to ensure that the platform meets the use cases for internal team members
3. Create ongoing implementation and workback plan

Exit Criteria

Select a learning platform for Professional Services, that supports the following

1. System must include:
   1. eCommerce features
   2. Excellent learner experience
   3. Learning Paths
   4. Certification Exams
   5. Certification Provisioning
   6. Integration with CRM

Determine if learning platform can be used by other audiences

1. Document in the handbook if learning platform can be used by Field Enablement and L&D use cases
2. Go/No-go decision on the need for an additional learning platform for team members

Roles and Responsibilities

Working Group Role	Person	Title
Executive Sponsor & Facilitator	Bryan Wise	VP, Information Technology
Functional Lead	Michael Lutz	Senior Director, Professional Services
Functional Lead	David Somers	Senior Director, Field Enablement
Functional Lead	Christopher Nelson	Sr. Director, Enterprise Applications
Member	Sean Sandoval	Sr. Manager, Professional Education Services
Member	Kendra Marquart	Sr. Technical Instructional Designer, Customer Education
Member	Jamie Allen	Learning Systems Adminstrator, Learning & Development
Member	Barbara Roncato	Business Systems Analyst, Enterprise Applications