Learning Restructure Working Group

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On this page

• Attributes
• Business Goal
• Exit Criteria
  • Update /Learn
  • Create future coordination processes and plan
• Roles and Responsibilities
• Meetings

Attributes

Property	Value
Date Created	2021-09-20
End Date	2022-01-05
Slack	#wg-learning restructure (only accessible from within the company)
Google Doc	Learning Restructure Working Group Agenda (only accessible from within the company)
Related Epics and Issues	Learning Restructure Issue and GitLab Education Content Management Epic

Business Goal

1. Fix key current pain points in trainings. Specifically:
   1. Inefficiency
      1. Lack of clarity on training ownership
      2. Duplication in training content
   2. A sub-optimal user experience
      1. Need greater clarity on which part of the training is for what and who
2. Determine ongoing plan, processes, and ownership for future training coordination

Exit Criteria

Update /Learn

1. Inventory existing training programs to establish a SSoT ==> Complete, established in GitLab Learn
2. Update https://about.gitlab.com/learn/ to capture SSoT and provide more clarity on which training is for what ==> Complete

Create future coordination processes and plan

1. Document in the Handbook a process that DRIs working on learning content will follow to keep GitLab Learnup-to-date, to ensure it remains the SSOT of GitLab-produced learning content. This will include existing content and planned content. ==> Complete, documented and established #gitlab-learn-updates Slack channel for reminders to update and x-team communications.

Roles and Responsibilities

Working Group Role	Person	Title
Executive Sponsor	Sid Sijbandij	CEO
Facilitator	Stella Treas	Chief of Staff to the CEO
Facilitator	Omar Fernandez	Director, Strategy and Operations
Functional Lead	Kris Reynolds	Manager, Field Enablement Programs
Functional Lead	Josh Zimmerman	Manager, Learning and Development
Functional Lead	Tye Davis	Manager, Technical Marketing
Functional Lead	Ed Cepulis	Sr. Director, Channel Programs & Enablement
Functional Lead	Michael Lutz	Sr. Director, Professional Services
Functional Lead	Christina Hupy	Manager, Education Program
Member	Samantha Lee	Learning and Development Generalist
Member	Thabo Bopape	Senior Technical Enablement Program Manager
Member	Kendra Marquart	Sr. Technical Instructional Designer, Customer Education
Member	Christopher Wang	Senior Sales Development Solutions Architect
Member	Marshall Cottrell	Strategy and Operations Principal

Meetings

Meetings notes document open to all team members.