|Date Created||March 10, 2020|
|Target End Date||FY22-Q1|
|Slack||#wg-gtm-product-analytics (only accessible from within the company)|
|Google Doc||Working Group Agenda (only accessible from within the company)|
|Related Overview||GTM Product Analytics: Status, Gaps and the Road Forward|
|Associated OKRs||FY21-Q2 - Architect Telemetry, FY21-Q3 - Deploy Product Analytics, FY21-Q4 - Deploy Product Analytics in GTM Motion|
Integrate GitLab product usage data and related data into CRO organization business processes to accelerate customer adoption and improve customer retention.
Embed product usage and related data across GTM business processes and systems (Salesforce, Gainsight, Marketo, SiSense, etc.).
KR: Deploy license usage in Salesforce and Gainsight for self-managed customers with usage ping data received and 99% of SaaS KR: Automate basic metrics for Create, Verify, and Secure within Salesforce and Gainsight to track and drive adoption and expansion KR: Ensure delivery of basic Salesforce and Gainsight enablement to GTM teams
For a more extensive resource, see GTM Product Analytics: Status, Gaps and the Road Forward.
|Working Group Role||Person||Title|
|Executive Stakeholder||David Sakamoto||VP Customer Success|
|Facilitator||Jeff Beaumont||Senior Manager Customer Success Operations|
|Functional Lead, Data||Rob Parker||Senior Director, Data and Ana|
|Functional Lead, Product Analytics||Keanon O'Keefe||Senior PM, Product Analytics|
|Functional Lead, Fulfillment||Justin Farris||Group Manager, Product - Fulfillment|
|Functional Lead, Sales Systems||Jack Brennan||Director Sales Systems|
|Functional Lead, Product Analytics||Jerome Ng||Engineering Manager, Product Analytics|
|Member||Sushma Nalamaru||Senior Data Engineer|
|Member||Kathleen Tam||Staff Data Analyst|
|Member||Amanda Rueda||PM, Fulfillment|
|Member||Jim Petr||Business Systems Engineer|
|Member||Jake Bielecki||Senior Director, Sales Strategy & Analytics|
|Member||Caitlin Ankney||Customer Success Operations Analyst|
|Member||Melia Vilain||Manager, Sales Analytics|
|Member||Dave Peterson||Senior Product Analyst|
|Member||Justin Stark||Staff Data Engineer|
Meeting notes are logged in the Weekly Meeting Notes.