|Date Created||March 10, 2020|
|Target End Date||FY22-Q1|
|Slack||#wg-gtm-product-analytics (only accessible from within the company)|
|Google Doc||Working Group Agenda (only accessible from within the company)|
|Related Overview||GTM Product Analytics: Status, Gaps and the Road Forward|
|Associated OKRs||FY21-Q2 - Architect Telemetry, FY21-Q3 - Deploy Product Analytics, FY21-Q4 - Deploy Product Analytics in GTM Motion|
Integrate GitLab product usage data and related data into CRO organization business processes to accelerate customer adoption and improve customer retention.
Embed product usage and related data across GTM business processes and systems (Salesforce, Gainsight, Marketo, SiSense, etc.).
KR: Deploy license usage in Salesforce and Gainsight for self-managed customers with usage ping data received and 99% of SaaS KR: Automate basic metrics for Create, Verify, and Secure within Salesforce and Gainsight to track and drive adoption and expansion KR: Ensure delivery of basic Salesforce and Gainsight enablement to GTM teams
For a more extensive resource, see GTM Product Analytics: Status, Gaps and the Road Forward.
|Working Group Role||Person||Title|
|Executive Stakeholder||David Sakamoto||VP Customer Success|
|Facilitator||Jeff Beaumont||Senior Manager Customer Success Operations|
|Functional Lead, Data||TBD.||TBD|
|Functional Lead, Product Analytics||Keanon O'Keefe||Senior PM, Product Analytics|
|Functional Lead, Product Analytics||Jerome Ng||Engineering Manager, Product Analytics|
|Functional Lead, Fulfillment||Amanda Rueda||PM, Fulfillment|
|Functional Lead, Sales Systems||Jack Brennan||Director Sales Systems|
|Functional Lead, Data||Rob Parker||Senior Director, Data and Analytics|
|Member||Jim Petr||Business Systems Engineer|
|Member||Chris Baus||Frontend Engineering Manager, Fulfillment|
|Member||Matt Benzaquen||Senior Manager, Sales Strategy|
|Member||Jake Bielecki||Senior Director, Sales Strategy & Analytics|
Meeting notes are logged in the Weekly Meeting Notes.