Transient bugs

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2. Meet the GitLab team
3. Organizational Structure
4. Working Groups
5. Transient bugs

On this page

• Attributes
• Business Goal
  • Exit Criteria (100% progress)
  • Roles and Responsibilities

Attributes

Property	Value
Date Created	November 16, 2020
Date Ended	February 23, 2021
Slack	#wg_transient-bugs (only accessible from within the company)
Google Doc	Working Group Agenda (only accessible from within the company)
Task Board	Issue board
Bug Board	bug::transient board

Business Goal

Build tooling for transient issues and outline process to sustainable prevent transient issues early on.

Transient bugs have become our focus in FY21Q4 OKRs. We have multiple cross-functional efforts and KRs in both Development and Quality and want to shore-up the momentum on addressing these issues earlier with the appropriate tooling and process in place.

Exit Criteria (100% progress)

1. Reword Engineering FY21Q4 OKRs to reflect proactive mitigation of transient issues. => 100%
2. Build transient developer tooling to help reproduce transient bugs locally. => 100%
3. Build transient test pipeline to help detect transient bugs (GDK,CI,Test flaky reports). => 100%, completed
4. Identify top 3 product groups where fixing transient bugs can help increase GMAU. => 100%, analysis done, need to add to handbook
5. Update our documentation on architectural patterns that can prevent transient bugs. => 100%
   • https://docs.gitlab.com/ee/development/transient/prevention-patterns.html
6. Incorporate transient bugs into existing triage process and prioritization. => 100%, have minimal prioritization, working on triage automation
   • https://about.gitlab.com/handbook/engineering/quality/issue-triage/#merge-requests-experience
7. Build a measurement to increase visibility of transient bugs. => 100%, there is now a transient bug dashboard in Sisense

Roles and Responsibilities

Working Group Role	Person	Title
Executive Sponsor	Christopher Lefelhocz	VP of Development
Facilitator	Mek Stittri	Director of Quality
Functional Lead	Tim Zallmann	Director of Development, Dev
Functional Lead	Ramya Authappan	Quality Engineering Manager, Dev
Functional Lead	Valerie Karnes	Director of Product Design
Member	Tanya Pazitny	Quality Engineering Manager, Enablement
Member	Darva Satcher	Senior Engineering Manager, Create
Member	Michelle Gill	Engineering Manager, Create:Source Code
Member	André Luís	Engineering Manager, Create:Source Code, Create:Code Review
Member	Phil Hughes	Staff Frontend Engineer, Create:Code Review
Member	Mark Lapierre	Senior Software Engineer in Test, Create:Source Code
Member	Sofia Vistas	Software Engineer in Test, Package:Package
Member	Erick Banks	Senior Software Engineer in Test, Enablement:Search
Member	Tiffany Rea	Software Engineer in Test, Verify:Continuous Integration