We have various generations & 40+ countries/cultures coming together for 5 straight days, versus our normal routine of interacting remotely.
We are guests of this country, of the hotel, of the sites we will visit - it is our privilege to be there & we need to be ambassadors of GitLab and lead by example the whole time according to our values.
Be sensitive to political, religious and other potentially divisive conversations
What should a manager do?
Protect and reduce risk to all team members and to the company
Check on your team throughout summit
Err on the side of caution and over-communication by contacting People Ops immediately if there is an issue or if you think there may be a problem/concern
Who to contact?
Barbie Brewer and Julie Armendariz - onsite at Summit in South Africa
Jessica Mitchell - available via Slack
People Operations Team - can be reached via Slack and people ops email address
On the live training (the video of which will be added here) we asked three managers to share their insights. The questions asked were as follows:
As a manager, what surprised you most about attending summit?
What was 1 of the biggest challenges you face as a leader at a previous summit?
What advice do you have for managers, especially new managers attending for the first time?
It is important to recognize that people from different cultures have different ways of saying things, different body language, different ways of dressing/attire and even different ways of looking at things. You can review examples of typical cultural differences on the Center of Intercultural Competence
Lost in Translation
Translation tends to sound easier than it is. People often think that it is just a matter of replacing each source word with a corresponding translated word, and then you are done. Assume best intent from your fellow team members and use it as an opportunity start a new dialogue. For more information you can review the following articles on LTC Language Solutions