User Management Category Direction

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Introduction and how you can help
Overview
Target audience and experience
Maturity
What's next & why

Stage	Maturity	Content Last Reviewed
Foundations	Not Applicable	`2021-09-29`

Introduction and how you can help

Thanks for visiting this category page on Users in GitLab. The User Management category is part of the Manage stage. This page is being actively maintained by Hannah Sutor. This vision and direction is a work in progress and sharing your feedback directly on issues and epics on GitLab.com is the best way to contribute.

Overview

The concept of a user isn't a new one, but it touches a number of areas in GitLab that are critical to the success of our users. Namely:

User management: Creating and modifying users at scale.

Target audience and experience

Any user of GitLab could be considered a relevant audience, but improvements in this area likely think about two specific instances:

Large EE instances: These are customers with large seat counts, who need the ability to understand who is using GitLab and who is not - and have the tools needed to manage these users at scale.
GitLab.com: For individual contributors, the user profile becomes your identity as a developer. While concepts like the contribution graph or project list may not be of paramount importance to a self-managed enterprise user, individual developers on GitLab.com want their profile and presence on GitLab.com to represent them.

Maturity

As much about users in GitLab are application-specific, users are considered a non-marketing category without a maturity level that can be compared to other competing solutions.

What's next & why

Next: Due to other priorities for the Manage stage, we are not planning to make significant investments to the User Management category in the 3-4 next milestones.