The following page contains information related to upcoming products, features and functionality. It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features or functionality remain at the sole discretion of GitLab Inc.
Thanks for visiting the direction page for the Provision group within the Fulfillment Section in GitLab. This page is being actively maintained by Amanda Rueda. This vision and direction is a work in progress and sharing your feedback directly on issues and epics on GitLab.com is the best way to contribute.
The Purchase group within the Fulfillment Section takes care of activities related to a purchase (managing subscription, understanding factors that lead to a buying decision like billable users, account management) and the purchase flows themselves (including trials). This includes the invisible purchase transactions processing and communication to/from Zuora, our subscription system. Purchase flows and subscription management are currently maintained in CustomersDot.
The Fulfillment sub-department handbook page has a purchase section
There are two main problems we are focused on at the moment in the Purchase group.
We will be improving in these areas through much of the work slated in our Fulfillment OKRs, along with our concerted effort to improve the percentage of transactions processed via self-service through our new company KPI.