We are currently not accepting new customers for GitLab Hosted a.k.a. GitHost. To find other vendors who support hosted single-tenant GitLab instances, please see our page on hosted single-tenant instances.
The information on this page is meant to be of use for existing customers of the GitLab Hosted a.k.a. GitHost service.
GitHost is a single-tenant solution that provides GitLab installations and CI runners as a managed service. GitLab Inc. is responsible for installing, updating, hosting, and backing up customers own private and secure GitLab instances.
GitHost will always install the latest version of GitLab when a new server is created.
No, unfortunately some features are not supported on GitHost. Specifically, the following features are not supported:
Amsterdam, London, San Francisco, Singapore, Toronto, New York, Frankfurt, and Bangalore.
Technically, no. Our plans are based on the underlying infrastructure templates. However, it is possible to attach an external block storage device that allows you to add up to 16TB of storage for $0.15 USD per GB per Month.
This feature is only available in our NYC1 (New York 1), SFO2 (San Francisco 2), SGP1 (Singapore), and FRA1 (Frankfurt) regions.
Yes, if you want to use your own domain. You can purchase one from vendors such as Comodo. No, if you want a
Yes we use OmniAuth so users can sign in using Twitter, Facebook etc.
Custom changes such as increasing the number of Unicorn workers or setting up an SMTP server for email must be done by a GitLab Service Engineer. Customers can request this by contacting GitHost Support.
SSH and HTTP.
Full backups are taken every day and stored at an offsite location. Restoring from backups can be done by customers without help from GitHost Support.
Yes, we do. And you can also hook up runners from anywhere.
Yes, you can use backup and restore but this requires the intervention of a Service Engineer.
Yes. Please see the documentation on migrating from GitLab.com.
99.9% uptime (also see the terms).
For assistance with issues that are specific to GitHost, we offer next-business day response times. Please submit your support request through the support portal.
GitLab Enterprise subscribers will have the ability to email our Service Engineers directly for assistance with both GitHost and GitLab, and receive the benefit of the same response times and service levels that are in place for GitLab Enterprise Edition subscription.
Subscriptions plans are prorated to the nearest minute and charged monthly.
Yes. Please contact our sales team.
Please submit your request for technical support through the support portal.