Handbook Changelog

2019-04-25

!21864 formatting
!21779 CEO shadow request

2019-04-24

!21860 removing SDR account assignment from the handbook
!21849 Update source/handbook/finance/accounting/index.html.md
!21843 Update meeting preferences for Sid.html.md
!21841 Update index.html.md with internal email send message change
!21836 Fix typo dyed == dried
!21831 Updated CEO Shadow request - Danielle Morrill 9/23
!21820 Update instructions for TAE triage
!21817 Update index.html.md to add Zero Trust fundamentals
!21815 Moved Groups to Control
!21811 Add Tye Davis to 2019-04-29
!21788 More broken link and redirect fixes
!21755 jburrows001 Add laptop refresh info
!21747 Initial draft of Development Department homepage
!21715 Updated instruction, as UI had changed.
!21300 Updating the security section with Comms info

2019-04-23

!21777 update instructions for forming breakout groups
!21775 Clarify accessing YouTube brand accounts
!21768 Jj workshops
!21761 Fix typo in job title on CEO Shadow Page
!21751 PMM write intro, TMM reviews feature messaging
!21712 Link to "www-gitlab-com project"
!21433 Universal Interview Feedback Scoring Definition

2019-04-22

!21742 fixing 404s with redirects and page updates
!21741 Add Investor Relations pg
!21737 Update index.html.md Fixed typo of "relevent"
!21727 Add a reminder of commit message guidelines to handbook usage page
!21697 Typo fix
!21688 Release post doc updates from 11 9 retro
!21681 Add guidance for product content in group conversations
!21626 Compensation adjustment for Quality Engineering
!21566 Add Dashboard review process
!21374 Linking product feedback and issue creation in the support handbook. Also…
!21312 Create a new MVC issue

2019-04-19

!21703 Add Kenny's 2nd week to rotation table
!21699 Add accountability as a sub value of transparency
!21690 modify formatting
!21680 Elaborate on pricing advantages
!21678 Added zero trust model testing to red team
!21671 remove mg reference
!21653 rename all Department to Sub-department

2019-04-20

!21667 Experience baseline recommendations

2019-04-18

!21662 Added public engagement section
!21659 Add quality mandate for triage SLA
!21655 Add sub value to iteration
!21654 Updates to process
!21646 Added reference from main handbook page, fixed broken link
!21642 Added bullet on rapid iteration of small tasks.
!21639 Added CEO introduction section
!21638 Create acquisition handbook
!21633 Hiring copy edits
!21627 Handbook update: Calendly setup
!21625 Revert "Merge branch 'tatkins-add-lulu-info' into 'master'"
!21624 Remove private healthcare as it is inaccurate
!21621 Add info about Lulu, a Little Snitch alternative.
!21612 Update source/handbook/business-ops/it-ops-team/index.html.md, source/handbook/index.html.md files
!21611 Update source/handbook/index.html.md
!21610 Update source/handbook/business-ops/it-ops-team/index.htm.md
!21608 Update source/handbook/business-ops/blueprints/index.html.md
!21607 Add reasons for churn / expansion dollar weighted metric
!21601 Add renewal guidelines for EDU/OSS licenses
!21595 Add line about childcare being covered for CEO shadow if needed
!21593 additional language around taking time off
!21587 We already had this policy but I wanted to make it explicit inspired by…
!21584 Added Gold to trial follow up messaging
!21570 Follow-up on filling Enablement homepage
!21554 SSOT cleanup
!21506 Amend Product OKR Update Process
!21454 MVC for diverse interviews
!21390 Update retrospective process to have action items documented coming to meeting
!21168 Update SAL/SDR Pairings / Territory Table

2019-04-17

!21604 clarify university routing
!21597 Uplevel Clarification and Process Requirements
!21594 update to include reschedule window and update to contribute schedule
!21592 quick typo fix
!21588 Jj resourcepg
!21585 Add references in handbook to triage training videos
!21583 Update US West SDR Pairing
!21577 Broken link on Engineering Growth Page
!21576 fix additional bullet as it read weirdly.
!21567 Reorganize defined and undefined metrics.
!21565 Update index.html.md for Okta, added the Getting Started and FAQ links
!21556 Investor Update Verbiage and Prelim/Actual close process
!21538 Add context around changing MRR
!21534 Clarify meaning of 2x rule for dogfooding
!21510 Fix typos in values
!21445 Small batch of 404 updates
!21422 Update documentation pointing
!21405 Focus direction page by moving some info to handbook
!20872 Clarify CSAT calculation
!16825 Reseller Sales@ Address Removal

2019-04-16

!21551 Adding the nist.gov reference
!21545 Added Red Team description to the Security page
!21539 Update index.html.md - fix offboarding link
!21536 quarter to 2
!21535 Fix ally page name
!21531 Remove duplicate content and improve intro and SSOT section to link to docs
!21528 Update Visa page with SO info for Contribute
!21513 Remove reference to Azure canary environment.
!21511 Update definition for licensed users.
!21502 Adds Lyle to CEO Shadow Program
!21500 Add Eric Brinkman to CEO Shadow Program
!21499 Update source/handbook/finance/accounting/index.html.md
!21495 Add scoping and issue type details to data team page
!21493 Add SUS to ux page
!21484 Update broken link and replace "Summit" with "Contribute"
!21482 initial updates to 4188-fill-enablement-department-homepage-2
!21478 Update to Professional Fees accrual process Update source/handbook/finance/accounting/index.html.md
!21465 Reformat competitive campaign calendar in handbook
!21412 Add info about vulgar language during the interview process
!21378 Resolve "enhance POC page with LITE process"
!21334 Quote Approval Process addition
!21330 Adding in that Segments on our customer accounts are defined at the Parent Account Level
!21297 Add product vision planning guidance
!20990 Fix bullet points in Slack section
!20985 Add product leadership page
!20702 Update the broken diversity link
!17509 Sales Segmentation Hierarchy and Process for Updating

2019-04-15

!21498 Revert "Adds Lyle to CEO Shadow program"
!21497 Revert "Add EricB to rotation"
!21494 Add serverless deck
!21491 Fixed some minor typos and grammatical errors
!21488 Add Clement to CEO Shadow
!21487 Add note about linking to Slack threads in public GitLab.com issues
!21486 Rewrite Monitor Calendar/PTO paragraph
!21483 Remove links for metrics that don't have definitions
!21471 Fixed Interview training broken link
!21467 Add instructions for Youtube on how to switch account
!21463 Fix grammar "time well spend" ~> "time well spent".
!21462 Update maturity change approver to VP of Product Strategy
!21456 New Milestone process proposal
!21449 Update index.html.md.erb - Fix typos re AU/NZ process
!21429 Correcting the harassment instructions and links
!21408 Update Canada and fix grammer
!21380 Changed Wording on Promotions/Transfers
!21329 Update adding comments on existing issues
!21267 Includes ICs to the harassment training requirement
!21254 Add Free Cash Flow metric placeholder

2019-04-13

!21448 Add note to the distribution support request process regarding advance notice
!21435 Add RCA Link to SecOps On-Call
!21434 Add Link to SecOps on-call guide
!21431 Include link to RCA evangelism page

2019-04-12

!21438 Add mobile messaging section
!21421 Update source/handbook/meltano/index.html.md
!21419 Improve main onboarding page -added lists of known templates and pages
!21418 Make implication of Global Optimization and Collaboration values explicit
!21414 Add the country conversion process to the handbook
!21409 Add it-pos
!21407 Update CHD dates
!21406 Adding currency selection for Moo docs
!21403 Turn the value Transparency purple
!21402 Clarify info is from Just Commit campaign
!21394 Took off Looker links which aren't active anymore and changed titles from…
!21391 update rotation table through october
!21379 Added section on bulk access criteria to access management procedures
!21364 Add community engagement section w/ conferences
!21034 Fix data classification page formatting
!20800 Update SLAs section to Data Team Handbook

2019-04-11

!21387 Update Onboarding Processes to take out Git Going.
!21384 Removing reference to previous director dev-backend
!21383 Removed blank Geo back from Ops department
!21375 Resolve "point SA handbook page to security pages"
!21371 Adjusting description of travel grant for clarity
!21348 add calendar to competitive campaign on Mktg Handbook
!21346 Bullet Business card ordering to make it easier to read
!21344 Updated Planned rotation and added CEO Shadow Program Alumni list
!21339 Revert "Merge branch 'jlh-add-saasterms' into 'master'"
!21335 Added to qualifying description
!21333 Add speaker resources and Zaps, clarify meetup speaker protocol
!21331 Resolve "Exit plan of engineering global optimization"
!21308 Geo: Moving files to match reorg
!21302 Add Fulfillment team page
!21291 Fix typo in values
!21174 Add additional guidance on small primitives
!21167 Update some legacy links on the on-call page
!21166 Some grammar/spelling/wording/formatting fix ups on the change management page, for easier reading

2019-04-10

!21326 Add HN good faith guideline
!21316 Correct link to blog calendar
!21315 updated password policy guidelines
!21314 Move the distribution team pages to the new reorg path under development/enablement
!21310 Changing copy to reflect background checks happening during process, not post-offer
!21309 Added a couple of FAQs re: squatting & trademarks
!21307 Expand on default-on
!21305 Added section on Info Sec policies to Security Resources section of Security page
!21304 Add SaaS Addendum
!21301 Changed some groupings, added content, cosmetic changes
!21296 Remove Tommy Morgan's Manager README
!21286 Add Okta information. page to Handbook
!21278 Add Kenny Johnston to CEO Shadow Schedule in August
!21276 Add new dashboards to Periscope Directory
!21275 Add links to data team communication from BO pg
!21273 Added buyer personas
!21270 Add Data Team Milestone Planning process to the Handbook
!21268 Update for Digital Marketing handbook page with noindex
!21265 Update HN post template on source/handbook/hiring/vacancies/index.html.md
!21245 Add details on what to do when master is broken: revert or quarantine
!21239 Make @dennis an official manager!
!21195 Add learnings from 8 Apr kickoff call
!21171 Try to keep video on for all calls
!21156 Propose a concrete solution, not just a problem
!21102 Add Reproducibility to our Transparency value
!20608 Further specifying the junior level moratorium in engineering
!20507 Support: Refresh macros workflow and add missing categories

2019-04-09

!21266 Improve and link got inspired page
!21251 Update gitter channel references
!21249 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!21248 Update sales qualification questions.
!21247 add video tutorial for using Web IDE to update team page
!21238 Added youtube enablement links and re-ordered click-throughs
!21237 Update OTE table in BambooHR
!21234 Included Stage Step in the Edit the Handbook section.
!21231 Changed iacv to IACV as it is an acronym.
!21222 Remove R.A.D. section; obsoleted by ongoing work
!21209 IP block troubleshooting doc update
!21197 Create handbook page to list companies inspired by GitLab
!21154 Add Growth pages for reorg
!21144 present day pessimists
!21121 SecOps On-Call Guide
!21109 Improve secure department page
!21078 unpaid leave of absence
!19696 first iteration on infra career development

2019-04-08

!21226 Update schedule for monthly investor update
!21217 Updated number formatting
!21215 Revert "Update index.html.md"
!21214 Improve content/structure detail on Documentation Handbook page and links back to dev docs
!21205 Tweaks to priority view descriptions
!21203 fix header tag
!21202 Adding use of "Next Step Date" and "Next Steps" fields
!21193 Add Joe Z to rotation
!21185 Clarify external process for paging security.
!21183 Update Create "What to work on" section around Deliverable and Stretch
!21178 Added corporate events mission statement
!21177 Link to instructions on setting up the kickoff hangout
!21176 Add note about durations/timekeeping
!21173 Transparency about non-transparency
!21163 Fix multiple broken links in the website
!21162 Update the duration of GitLab CI/CD for external repos
!21143 Added tips for First Response Time Hawk Fine Tuning
!21118 Add recurring meetings to monitor page
!21067 Add in RCA evangelism page to Engineering.
!21049 Add details on external plugin prioritization.
!20923 Added link to redirect process in repository from DMP handbook page
!20698 Defined ARPU
!20468 blueprint for self service 301s on about.gitlab.com

2019-04-07

!21161 Remove pages from index

2019-04-06

!21146 Routing changes for small segment to BDR team
!21145 add customer brief template and subject for requesting meetings
!21142 Fellow is equivalent to a senior leader
!21141 Added the Slack recruiting channel naming convention
!21086 Removing "page has moved" pointers

2019-04-05

!21133 fix punctuation
!21132 update slack channel list
!21131 added new slack channel
!21128 Removeak
!21122 Removed "legal intern" as a contact for necessary information
!21119 Add bronze-silver trial note to internal support page
!21115 Update formatting
!21095 Holiday party
!21087 Expand what SLO is
!21084 added dashboards to online-growth handbook page
!21079 Updated the videos with quick links to topics. Added two sentences describing…
!20772 Add government institutions exception to CA handbook
!20708 Add finance handbook entry for how to pick a budget
!20467 L&D new manager enablement handbook page

2019-04-04

!21083 Add step for CES new hire
!21076 Adding new manager program page and small fixes to harassment training
!21075 Update steps to send Team and Pets MRs to your manager
!21068 Adding sections for Feedback and Vision headers as well as context to each of those sections (to be added)
!21066 Added suggestion to use freedom.to
!21057 update next steps for Regeling Internet Thuis
!21054 jburrows001 Replaced data classification link
!21050 Update onboarding links
!21044 Add expense reporting instructions
!21042 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!21041 Add more details to the Periscope Directory + Update ARR by Annual Cohort Definition
!21035 Adding "materials" attribute to template and all roadmaps
!21033 Update the asdf commands on the linux tools page, to match current reality
!21032 Add Data Classification Policy to handbook
!21029 new share levels and stock split announcement
!20999 Add info about communicating with CAs to blog handbook
!20971 Add link to ZFS design to index
!20939 Sweep Handbook for old SFDC links
!20919 Initial cut: "Refactor handbook for development department re-org"
!20912 Update blog hb and issue template - due dates
!20779 Define Light PM Responsibilities and Expectations

2019-04-03

!21031 Clarify list import
!21028 Add clarity to claiming the visiting grant
!21021 Revert "clarify list import process"
!21019 Test Engineering Process: Remove role headings from TOC
!21016 add rotation table
!21014 Update index.html.md to reflect current onboarding issue nextravel account setup guidance
!21012 Update cards round 2
!21010 Update link to Engineering Hiring information
!21009 Add Reporting to Finance page
!21008 Jj hiddengroup
!21003 Update marketing handbook button text explanation.
!21002 Sid interest label and participants
!21000 business cards update
!20997 Changes to the Periscope Directory Page
!20995 Update Meltano markdown page to summarize current team and project
!20994 Jj gettingstarted
!20987 Jj 102
!20984 Edits to blog handbook
!20978 Add Google Docs tips to handbook
!20975 Resolve "Update CAB handbook page"
!20973 workers_comp_insurance request
!20927 Updated security best practices
!20866 Add Meta Dashboards
!20827 Revise test planning process
!20808 Remove preferred from pronouns https://gitlab.com/gitlab-com/people-ops/recruiting/issues/120
!20770 Secure data travel
!20759 GC calendar invites should include stream type

2019-04-02

!20967 Add more specifics about Design System Push
!20965 Updated interview training issue to include verification that issues are complete
!20951 Updates to biweekly Sales Call format and agenda
!20948 add training section to CEO shadow page
!20937 Info abt Campaigns in SFDC/Mkto
!20935 update public sector table w/ new team mmbr
!20934 Fix tense in time off recommendation
!20921 Update source/handbook/marketing/product-marketing/getting-started/102/index.html.md
!20909 Second iter on comp roadmaps
!20906 Eng comp roadmaps
!20904 Revert "Merge branch 'remove-a.h' into 'master'"
!20902 Update redirect process in handbook
!20896 Update HRBP contacts
!20858 additional language for promo process- experience factor worksheet
!20813 Add Periscope User Roles to the Handbook
!20781 Added the word Guidelines only to password policy guidelines
!20743 Add Community Relations GC to schedule
!20682 Add to tips for Slack
!19835 Update Letter of Adjustment to include title changes and signing power to Carol
!19804 Cleanup Paid Tiers product section including tier determination process

2019-04-01

!20890 Added "What to expect" section
!20886 update boardroom TV instructions
!20859 Document the /h1import command correctly
!20857 Move gl-website content after other content.
!20849 Add clarity on whether 30% tax ruling can be expensed.
!20846 Add anchor
!20840 Updated the offer process and added business ops to laptop order process
!20839 Removed time marker from maintainership guideline
!20794 Sales ops operating metrics rep productivity
!20791 Removed the offer email step in Contract area
!20544 401(k) limit
!20487 Update source/handbook/ea/index.html.md
!20437 Correct the name of the #loc_valley chat room
!20429 Add section to handbook explaining the process of requesting maintainer access to www-gitlab-com
!19438 corrected dates per feedback from a team member
!19388 Added "find a time" guidance in Tools and Tips
!19386 Modified Calendly guidance
!18417 Update "wider community" term in quiz

2019-03-30

!20841 Removed offer email
!20834 add meeting doc template per Sid
!20833 Update zoom recording section
!20824 Moved feedback workflow from Services to Support Workflows and added product feedback.

2019-03-29

!20829 Fix quality department roadmap and hiring vacancies
!20809 Avoid vague reasons that are actually opaque when making a change
!20796 Both public and private content
!20795 Update hostname to localhost
!20780 Add PM responsibility allocation chart
!20777 Add Product Leadership Meeting to Product Handbook
!20763 Add instructions for archiving company call agenda
!20683 Add Portugal hiring info
!20561 Fixing a broken link to the Marketing Issues tracker.

2019-03-31

!20815 Add Month End Review

2019-03-28

!20787 update campaing type statuses
!20785 Update website handbook on gl-website group.
!20783 update kaiser deduction rates
!20774 Add pipeline minutes reset request to internal support page
!20768 Added content to handbook Greenhouse section regarding social referrals
!20767 Added a link and note to the lifecycle revamp issue.
!20761 Add note to clarify tuition reimbursement limits
!20751 updating engineering recruiter alignment
!20748 Add the Sendoso workflows to the handbook
!20742 Remove instruction re: not attending company call
!20727 A work in progress but updated the contract process to reflect no more offer…
!20696 Updates to Periscope Directory Page
!20692 Add product weekly meeting
!20669 New section for resetting CI minutes plus minor edits
!20571 Location factor charts
!20474 2019 UK Benefits
!18500 Add Marketing Rapid Response Team Process to Marketing Handbook
!18216 Adjust Product KPIs

2019-03-27

!20724 Fix link to monitor stage
!20712 Added requested 10 day turnaround to Sec. Q process
!20711 Add guide about using discussions in issues
!20709 Encourage small comments in video call documents
!20705 add HB links to CEO shadow page
!20697 Add inclusiveness as part of the reason why we use the Q&A document for zoom call
!20686 replace rent index with location factor
!20684 Modify incident definition
!20677 Adding a ‘Company’ hiring chart
!20672 Sales comp page revert in finance handbook
!20668 Document daily stand up process for Data Team
!20651 Adding roles & responsibilities for FP&A team.
!20649 Update BI ref on feature implementation page
!20632 Resolve "Create Periscope Directory"
!20599 Add Distribution team Support Request to handbook
!20508 Support: Refresh feedback and complaints workflow
!20505 Support: Minor fixes/changes to confirmation email workflow
!20452 Be more proactive with issue progress/activity
!20445 Adding details for meetups speakers and improving TOC on Evangelist Program Handbook page

2019-03-26

!20660 Resolve "Update data page with Snowflake Permission Paradigm"
!20656 Update index.html.md
!20650 rmv deprecated tool
!20643 Update Infrastructure design docs links
!20638 Fix test plan links
!20634 Update CI to CI/CD tag
!20633 Remove duplicate links in Infrastructure design index.
!20631 Update index.html.md
!20614 fix table tag
!20606 Adjusting segment notes so that ^ For NYC is on Northeast and Great lakes and…
!20593 Update time to UTC and add marketing activity examples
!20568 Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!20567 Include more useful links
!20566 Monthly calls update.
!20565 Note need to enable Waiting Room for Personal Meeting ID
!20523 Consolidate repack blueprints
!20390 Add a new section for Contribute for prize.
!20165 Add an SLO for Community Contribution First Response
!19915 Sponsored Billable Travel

2019-03-25

!20610 Update nomgov
!20602 add vp app dev
!20595 Update with information on Linux Laptops
!20587 Update email address to dmca@
!20577 Handbook update with notes for using Gitlab team accounts with accountless…
!20575 Resolve "Add Periscope as Data Team Visualization Tool"
!20377 Add a line about batteries and small repairs to ensure we stay frugal
!20375 Quality Engineering Roadmap
!20367 Clarify the release post manager scheduling

2019-03-23

!20554 Udpate mm cali map for consistency
!20552 OPS handbook Maintenance
!20551 Delete test landing page used to troubleshoot webex issue
!20549 Adding Image to Handbook for MM territory in CA
!20545 Expense reimbursement
!20328 Jj 102
!19891 Document the process for new stages, groups, categories

2019-03-22

!20541 Update monitor group name on Monitor page
!20539 Handbook: Add Slack check emoji use
!20535 Use UTC for release post
!20530 remove UTC
!20522 Transparency means saying why, not just what
!20516 Add updated Gross IACV defintion and fix true-up hyphens
!20512 Reinforce values
!20479 Add virtual background to tools and tips
!20469 Fix calendly link
!20461 Add focus on improvement to iteration value
!20456 Update handbook with Anniversary Swag information
!20414 Fix link to pages domain verification info in docs
!20378 Add clement ho manager readme

2019-03-21

!20513 Add snowflake warehouse and dbt config details
!20502 Update with auto-renewal process.
!20500 Add another plan change section to internal support page
!20493 cleanup of design directory
!20486 Update grammar under "Collaboration"
!20484 Devops_Maturity_Model-Not-Found
!20483 Resolve "Document why sharing a camera video calls are worse than desk ones"
!20480 revised-calculator-link
!20478 Fixed Typo
!20472 Mention slack themes in handbook (tools and tips)
!20463 Thrive -> strive
!20449 Clarify OTE split with adjustments
!20424 Move the adding section from Merch Ops to Workflows handbook

2019-03-20

!20455 adds instructions for seeing who is on-call for support
!20450 Add counts to maintainer assignments
!20438 Soften language of not re-opening issues
!20435 Add new security filter in blog
!20427 add correct video link to shadow page
!20423 Updating to reflect BE tech interview
!20421 Fix Plan playlist link
!20416 Jj organize
!20411 Avoid re-opening issues
!20409 Update source/handbook/ceo/index.html.md
!20408 Resolve "update python style guide"
!20384 Clarify temp contractor
!20247 Clarifying recommended equipment for tech writers
!19487 Information around who can change account ownership, to who and the email…

2019-03-19

!20392 Add links to incident and change management. Remove table for stable.
!20385 Small primitives
!20379 Add missing slash
!20376 Update source/handbook/tax/index.html.md
!20369 Add note that Retention can change because MRR can change.
!20368 Add notes on assignee vs approver for data team MRs
!20350 adding the python style guide for data team
!20346 Adding that MSP fees are not covered in BC, Canada
!20344 Adding the initial, simplified, CI/CD architecture diagram.
!20343 Updating interview training issue template urls
!20337 Fix typo (propietary -> proprietary)
!20305 Updating wording for female team member interview
!19929 Geo board and milestone process update

2019-03-18

!20364 Corrected links to point to Corporate Marketing project
!20363 Adding Matt Allen to Meltano
!20358 Clarify the expected amount of time in San Francisco for CEO shadow program
!20354 Resolve "continuous delivery for newsjacking"
!20352 Fix typo "CI/CE" -> "CI/CD" found during interview
!20345 add pricing links
!20341 Resolve "CEO shadow handbook additions"
!20335 Add integrated campaigns to Handbook
!20331 Updated the note on currency translation account (CTA)
!20316 Update QA debugging guidelines
!20307 Update recruiting Alignment
!20276 PubSec owned accounts clarification
!20158 Add the External Shopify orders section to the Handbook
!20084 DMCA Handoff from Support to Abuse
!19893 Updated a few small typos in the product handbook.
!19791 Remove trailing _ typo in eng handbook
!19618 Mona- You're quick review please.. trying to help SDRs get in front of leads that the SALs want to…

2019-03-16

!20324 Fix missing Oxford commas , punctuation, and capitalization.
!20321 Update the blog handbook on promoting integrations

2019-03-15

!20303 Specify where to find conversion rates for expenses in foreign currencies
!20298 Add interview guidelines
!20297 Fix identiation issue on Pajamas handbook page
!20295 Update Safeguard locations and process.
!20286 Update pricing page with assessment of geo based pricing suggestion
!20279 Remove skeleton
!20278 Update source/handbook/engineering/ux/index.html.md
!20277 Consolidate and update application security review process
!20069 Exec review of director+ promotions 3 months in advance
!19191 first run on CMOC checklist
!17027 Update source/handbook/sales/index.html.md
!16270 Adding note about when to reach out to the security team for input
!15247 Fix markdown link issue.

2019-03-14

!20275 Updates #support slack channel(s) in engineering communication docs
!20271 Small merge requests
!20265 jburrows001 Added links to RACI chart page
!20261 add cloud native decks
!20252 Add DLV003 to the training listing
!20249 Update TP's pronouns
!20237 Update comms for unexpected or emergency situations
!20222 Add DLV002 recording link for Delivery team training session
!20218 Update interview training location
!20210 Update SM IM Process
!20207 jburrows001 Add RACI chart page and feedback links
!20192 Adding section to detail how we track our work
!20176 Clarify the release post manager for the Kickoff
!20155 Add calendar to Community Relations handbook page
!20148 Add recommendation to exclude default off features
!20132 Steps to debug QA pipeline failures
!20116 Adding calendar, office hours, and recording info to Evangelist Program Handbook page
!20073 Update deprecated slides link to closest match from https://about.gitlab.com/training/
!20072 Fix typos in WIR Podcast Workflows
!20040 Update source/handbook/communication/index.html.md to note that slack is for informal communication
!19999 Desired Split COLA
!19994 Document Compensation Questions
!19901 fixing some misspellings, formatting, and dead links
!19781 Add pajamas to handbook
!19702 Add Canceling orders section to the handbook
!19458 Fixing typo - Update index.html.md.erb
!19258 update to processing vacation requirements

2019-03-13

!20204 Update offer process to exclude offer email
!20202 Handbook: Minor updates to import workflow
!20200 Updated job notifications to match the current offer process and slack announcement
!20184 Resolve "Updates to the data team page"
!20181 Reorg release post scheduling
!20179 Fix release post scheduling table
!20171 Make sure there is a pure open source repo since people in…
!20146 Fix broken link to infrastructure blueprints
!20099 Support: update diagnose errors workflow
!19884 Adding link to team and stage labels
!19846 Update references from GitLab Summit to Contribute
!18657 Add a Slack access section in the handbook

2019-03-12

!20161 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!20160 jburrows001 Added remaining guidance docs to handbook
!20145 Consolidate Finance Handbook to appropriate Finance Functions
!20144 Link to blog post "Beware of private conversations"
!20143 Resolve "Remove broken "data analysis" link under Product"
!20142 Resolve "Updates to the Data Page"
!20141 docs: process if a vuln becomes irrelevant after triage
!20139 Avoid private messages on Slack
!20136 Update index.html.md
!20131 added tax section to Finance
!20121 Quality handbook - revise test planning and quarantine process
!20117 Add best practice of "whoever recorded it, uploads it" when adding meetings to YouTube
!19916 Corrections of typos and grammatical errors in handbook pages
!19911 Fixes and minor maintenance of team page
!19511 update how to report sick time
!18195 Updates to workflow from username to namespace

2019-03-11

!20118 jburrows001 Started adding guidance documentation to handbook 2019-03-11
!20109 updated the handbook linking to new issue.
!20107 Second tentative to fix broken link on social media guidelines page
!20106 FP&A update
!20105 Fix broken link on social media guidelines page
!20101 Explain when the top priority issue in the Create issue board can be skipped
!20100 Adding charts link to hiring overview page
!20093 Jj 102
!20090 Fix release post draft link
!20088 Jj 102
!20087 Dynamically generating hiring chart pages in new location
!20085 Fix wrong link for relocation
!20083 Fix links in the Quality handbook
!20076 fixed typo
!20075 fixed typos
!20071 Add Product Designer under Delaney, Dev Team Lead
!20070 Jj 102
!19995 Fixed Broken link to Gitlab Values page from…
!14663 Add Equipment Info for Dual Monitor Needs

2019-03-09

!20068 added short(er) version of new secure demo
!20067 upgraded Secure demo
!20061 Update source/handbook/board-meetings/index.html.md
!20060 Quality eng team pages
!20059 Add measurements and owners to Journeys + add Contribute to Buyers Journey
!20058 modify list view explanation
!20056 Update handbook confidentiality guidelines
!20054 Quality handbook update - polish department page with department members

2019-03-10

!20066 Add obligations for internal confidential information
!20065 Update the GitLab address in community/sweepstakes/ and CA Merchandise Handbook
!19596 Adding process of how to handle duplicate web directs.

2019-03-08

!20048 Update 'ops' dept name and link to exclude 'backend'
!20047 Update Development department with proper labels
!20046 Updating GC schedule
!20045 Move 'monitoring' to 'monitor' for team page
!20034 Organize recorded AMAs to encourage more empathy
!20028 Update index.html.md corrected sonarqube and added twistlock and aqua
!20027 Resolve "Update SA Handbook with working agreements template and renewed engagement details"
!20009 Financial information not public
!19998 Earnings Committee
!19997 Extend stable_counterparts to take another manager
!19992 Intro eng mgmt board
!19989 Add more details on broken master actionable steps
!19983 Fix broken link on 'git pages update' page
!19974 Replace the use of 'crew' with 'working groups'
!19952 Updated the legal page to include Requests for Insurance Certificates
!19868 Update UX Desginer onboarding page to include buddy template and process info
!18636 Engineering/infrastructure/blueprints/testing environments

2019-03-07

!19996 Resolve "Broken link to kickoff doc in product handbook page"
!19987 Update stock levels
!19965 Update internal trial request note
!19960 Update Frontend Themed Call section
!19902 update some recruiter/coordinator alignment
!19861 Updated that we send email & webinar invites regardless or not if an opp is in flight
!19726 Support Workflows: updates to ip-blocks guide
!19711 Update Group Conversation Schedule with new groups
!19707 Update onboarding-processes to new Swag Store process
!19447 Update source/handbook/engineering/infrastructure/production/index.html.md
!19205 Support Handbook: Use of Admin Notes Update
!19146 adds steps for admin imports

2019-03-05

!19886 More examples of public and not public
!19885 Update source/handbook/marketing/product-marketing/competitive/index.html.md
!19883 Update to add nom gov charter
!19882 Update source/handbook/support/index.html.md
!19876 Link to stock option grant levels for clarity
!19875 add a way to navigate to the sales resource page
!19873 Update PMM team
!19862 Add frontmatter to Support IM page
!19858 Update index.html.md with Support Incident Management link
!19857 First iteration of Incident Management process for Support
!19855 Team yml validation of start_date
!19843 Added Krisp to Tools
!19837 Added GitLab Executive Interview Scheduling Process
!19768 Updated Authorization Matrix to clarify vendor contracts approval requirements
!19731 Updates CI/CD team pages to reflect new names and accurately load members
!19703 Add the preprod environment
!19656 Update Availability Section
!19623 Security Team contact information
!19580 Production team on call update to include new manager rotation and DBREs
!19252 modify ownership rules

2019-03-06

!19860 Update the sourcing page
!19821 added training
!19792 Add Prioritization Consideration for Community Building
!19645 Guidance for converting ideas into MVCs quickly
!19566 Design: Required changes for automated scheduled deploys
!19522 Adds structure and a changes section to category maturity
!19358 Adding references for heuristic usage

2019-03-04

!19840 Fix typo of incluing
!19832 updated Dutch tax treatment of stock options
!19829 Update index.html.md to point to correct transgender non-discrimination link
!19828 Fix formatting for triage handbook
!19813 Fixing the german hiring process
!19812 Update removed duplicate entry
!19798 Fixed typo and adjusted spaces
!19663 add prometheus section to monitoring

2019-03-02

!19787 update label error & initials

2019-03-01

!19780 Issues should be non-confidential by default
!19776 recruiting metrics report monthly
!19774 Update index.html.md with just commit calendar
!19770 Why today
!19764 typo
!19762 Add unique values of our crispness between pm and eng
!19753 Update internal hiring process
!19750 Update approval for outside work
!19745 Removing Tinggly to avoid confusion, until we have chosen a new provider.
!19744 Quality - Triage Ops - Convert list items to headings for packages
!19727 GS 102
!19598 move personas from design system to handbook and change related links
!19590 Add ally resources to the handbook
!19348 Geo - Moving next gen information from doc to handbook
!19310 Added guidance on application review for interviewers
!19245 Update Lg & MM Tables
!18650 Updates to compensation plan

2019-02-28

!19730 use emoji reactions
!19724 Fix no toc for positive intent
!19714 Add thank you and best wishes
!19705 jburrows001 Fixed broken link in acceptable use
!19701 Clarify that decision tree is a guide
!19699 Clarifying that PTO Ninja now updates Bamboo HR.
!19693 Add form for new macbook orders
!19691 DCO update
!19685 Add CI/CD architecture page
!19680 spacing
!19658 Update repairs
!19616 Restructure quality dept okrs
!19588 Tweak trainee maintainer process
!19576 Add instructions for executing scripted changes
!19531 Make relevant engineering group aware of new test failures

2019-02-27

!19669 rmv looker
!19665 linked infra meetings from infram main
!19664 fix typo
!19662 Update index.html.md
!19661 Jj 102
!19655 Fix formatting of DQP page
!19653 typos
!19652 deleted page
!19651 spelling errors and job updates
!19649 Added Service Account Request to Access Management Process
!19647 candidate in interview stages that are deleted
!19640 Template helper for chart that visualizes headcount and vacancies by department
!19639 Add GCK to engineering productivity stewardship
!19636 Fixing the SDR Practice to what we actually do
!19633 update recruiter alignment
!19630 Adding directions to mark an event as a Featured Event
!19613 Remove mentions of our old BI tool
!19584 Update KPIs and Operating Metrics with Links and Placeholders
!19523 Iteration on Data Team issue management and prioritization
!19512 Fix misspelling of ‘dialogue’ in Update index.html.md
!19463 Jj 101

2019-02-26

!19619 updating documentation for features.yml details changes
!19607 Resolve "Update Customer Reference page in Handbook"
!19605 how to change group slack DMs to private channels
!19604 exported to imported
!19603 Update Frontend theme call for March
!19599 Include next.gitlab.com in the canary section
!19569 Give all images on about.gitlab.com alt values
!19530 Add more information regarding triage packages to the handbook.
!19401 Publish and explain our metrics in the handbook

2019-02-25

!19575 Measure to Framework for Manage
!19571 Update release day tasks
!19559 Point out that Create issue board should be filtered by milestone
!19551 Fix typo "an merge -> a merge"
!19547 Revised P5- MQL- Trial note
!19543 Added internal use only
!19490 Resolve "Remove everything about non-Delivery teams doing releases"
!19481 sendoso updates
!19380 Update @dennis' title again

2019-02-22

!19529 Update source/handbook/engineering/ux/index.html.md
!19519 Add google docs notifications tip
!19517 Summit to contribute
!19506 Adds "Assume Positive Intent" behavior to collaboration
!19502 Add PYB template and update handbook
!19494 Update supplies ordering.
!19489 add sec-ops
!19485 Add Shift-Command-5
!19483 Added a section for UI
!19480 Jburrows001 updated sec controls page
!19479 Fixing typo on index.html.md
!19475 Re-order operating metrics page
!19433 Add docs vs blog post instructions
!19429 Clarify UK pension contributions are gross
!19397 Update the evangelist merchandise workflow section of the handbook
!19392 Update evangelist merchandise operations section of the handbook
!19322 Update Interview Scheduling process for executives
!19149 Adding headcount DRI
!19118 Add experience factor to salary update
!18999 Add info on providing large files
!18270 Design Document for GitLab Service Inventory Catalogue. Reference:…

2019-02-21

!19477 fixing links
!19474 fixing typo
!19471 Improved estimation issue example for Manage
!19465 Update index.html.md
!19462 Add examples to Customer counts
!19457 Fix bad HTML on operating metrics page
!19443 Change URLs to 'sponsorship-request' template
!19440 Explain hierarchy design
!19439 Update index.html.md revised whitepaper for secure
!19436 Added "advocate for a day" workflow to handbook
!19427 XDR requested updated
!19413 Add email review protocol for 1000+ target list
!19405 Add troubleshooting section to support workflows
!19327 Clarify remote vs distributed
!19309 Update index.html.md to correctly align services support roles
!19223 Introducing panel format for kickoff meeting
!19138 Discuss with Security Team before changing priority for sec issues
!19000 Adding evaluation criteria for community events
!18914 Resolve "Increase specificity of how we count subscription in Operating Metrics"

2019-02-20

!19398 ZFS Blueprint
!19395 update to date
!19391 Update onboarding for deployer
!19382 Simplify acquisition process
!19378 Add note about making sure your pipelines pass if you commit direct to master
!19374 Fix typo
!19080 Correctly indent sub-bullet points

2019-02-19

!19364 bdr updates & test
!19363 New bullet under transparency value
!19361 updated the timeline for the reviews
!19360 Adding Zoom webinars link to EA page
!19352 add "competitive" as a reason to not be public by default
!19338 Update chat channel info
!19333 Update source/handbook/support/index.html.md
!19332 Update index.html.md
!19330 Update index.html.md
!19320 Update source/handbook/ceo/pricing/index.html.md
!19316 Add serial form
!19303 Adding pre-fix bounty review process.
!19257 remove TriNet from sick time
!19212 Add OKR section
!19063 Add in TAM top 10 process MVC
!18846 Clarify the scope of 'outside projects' that require prior approval
!18720 Guidance for link unfurling in Slack.
!17796 Fix typo under "Equal Employment Laws" section of Code of Conduct

2019-02-18

!19317 Lbrown link doc & presentation to group conversations

2019-02-17

!19314 fixed typo in basics section
!19270 A little Oxford comma humor

2019-02-15

!19297 update last name
!19295 rmv fmr tmmbr + new sdr pair
!19285 Mentions instead of assign
!19281 Jj salespage2
!19280 Add Zendesk light agent info
!19276 Encourage people to use merge requests even if merging themselves
!19273 fixing format error
!19267 Updating Sales Resource Page
!19264 Add label links to sensing mechanisms section
!19261 update campaign type w/status progs
!19254 Add ci/cd resources
!19225 Changing the product handbook
!19166 Explain why focusing on a single instance is better

2019-03-24

!19293 Updated Frontend Plan and Create pages to correct manager roles

2019-02-14

!19243 Fix broken links to backend engineering management
!19237 Rename instance monitoring to self-monitoring
!19230 updating FY2020 function & cost center changes
!19220 Update broken link
!19216 Adding link to the 'Rebuild in GitLab' label view to dogfooding section of PM handbook
!19188 Update Internal Department Transfers to not be contradicting.
!19153 Modifying goodbye procedure for feasibility
!19150 Closing thought 1-3 feature highlight
!19122 Added a how to read this data section for Throughput
!19049 Jj sales resource page
!18973 Remove "above and beyond" from discretionary bonus criteria language

2019-02-13

!19195 Regrouping thoughts in the Group Conversations section
!19184 Update EA support
!19183 Add clarification on non-traditional coworking spaces
!19179 Examples: ETL update and Looker update
!19178 Change header size and colors from handbook/values
!19177 Clarify filename format
!19169 Updating territories and assignments
!19160 Adjusting Sales segment on Lead to match SFDC rules
!19158 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!19155 values fit
!19151 adding additional kpi to kpi page and updating investor update process
!18926 Add traveling to relocation
!18878 How to evaluate and assign community events
!18820 few typo edits
!18716 Fixed formatting issue in Mac Tips
!18609 fix a typo
!18549 Minor edits on interviewing page
!18226 Fix broken Looker links on Feature Instrumentation page
!17793 Bug: Fix outstanding broken links for all-remote page
!17722 Added USB-C hub for New MBPs

2019-02-12

!19143 Add 30 days Cash Collections escalation email to AE
!19141 Update index.html.md Handbook Equipment Example update w/ new monitor suggestion
!19136 How to verify that Canary is enabled on GitLab.com
!19130 Add workflow for CA suspended tickets
!19128 Update How-to-be-a-FRT-Hawk.html.md add view sort info
!19111 Update UX support rep
!19014 Handbook customer success tam 70
!18982 Quality dept guidelines
!18790 Blueprint for taking CI/CD oncall in SRE
!18277 Blueprint+Design: Database bloat analysis + pg_repack

2019-02-11

!19108 Jburrows001 update security awareness training
!19096 Update link to dormant namespace requests.
!19095 Fix broken and missing design docs links
!19094 Updated primary contact
!19092 Fix broken link to design document
!19090 Update CXC Canada duration
!19087 Clarify dogfooding process
!19085 rmv emoji tags
!19064 DPA standard terms
!18983 Add blog calendar to handbook
!18941 Add instance monitoring category epic to other monitor functionality
!18891 Update source/handbook/ea/index.html.md
!18851 Update index.html.md
!18803 Emphasize iteration and issues when outlining category vision
!18648 Add specific example for importing repos from GitHub.
!18546 Remove upgrade barometer section from the release blog posts
!18474 Added notes on estimation

2019-02-09

!19082 add back a necesary label
!19081 modify mktgops section w updated info
!19039 add new campaign channel types
!19013 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!18961 internal dmca request workflow

2019-02-08

!19059 Update broken link to infra team slack channels
!19056 Updates to Kickoff Process and Adds Closing Reminder
!19054 Support workflow update for W9 and DPA
!19047 create email templates in greenhouse
!19022 new changes to how we eval corp events
!19007 quick typo and format updates
!18963 Add more detail to Zuora Subscription management
!18919 Update index.html.md
!18128 Update evangelist program page section on content contributions

2019-02-07

!18997 Please do not use the GitLab logo as your personal avatar on social
!18996 Updated Ux Research Processes
!18989 Clarifying the mobile policy
!18988 Add CD product competitors table
!18984 Remove secure onboarding doc
!18978 Revert "Update index.html.md"
!18977 Submitting weekly forecasts
!18976 add ryan rmv michael
!18975 Add Headers and Anchors to Behavior Lists in Values
!18960 Update HackerOne process
!18952 Remove search functionality from Plan
!18897 Update engineering workflow

2019-02-06

!18967 update spelling
!18957 Update source/handbook/ceo/shadow/index.html.md
!18956 Add 2/6/19 training
!18954 Update setting_ticket_priority.html.md
!18953 Fix block quotes
!18951 Update recruiter alignment
!18949 Updates to CI and CD details
!18947 Resolve "Make clearer that dbt bullet points are coming soon on data team page"
!18946 Clarify gitlab VPS info
!18938 Update internal-support/index.html.md
!18935 draft of new corp events goals
!18934 Add yearly clarifier to 401k match
!18933 Jj itgroups2
!18930 Twitter is a publishing channel
!18922 Update source/handbook/incentives/index.html.md
!18921 Update index.html.md
!18917 Updates to territory AEs.
!18913 Update CEO Phishing Instructions
!18910 Explain grant options acceptance
!18901 Security release development design
!18899 Handbook update for Geo team issue weights
!18889 Add process for milestone cleanup
!18888 updating intro to engr metrics and adding links
!18873 Add updating Kickoff doc to timeline
!18771 Update SAO Criteria
!18746 Update sub-departments, groups, and categories

2019-02-05

!18937 adds note to communicate ticket merge to customer
!18928 No longer require a google doc for discretionary bonuses
!18915 Add link to new videos in Slack
!18908 Adding a new setup guide to tools
!18904 Update index.html.md
!18902 Document tax exemption process
!18890 Clarify project not product
!18883 Update source/handbook/marketing/product-marketing/index.html.md
!18882 Jburrows001 fix sec controls format
!18875 Add MRR change documentation
!18866 Add 200% limit for ramping SDR quota (last MR was just for BDR quota)
!18841 Removed Andrew and added Brandy to the EMEA territory table
!18837 Add trademark link
!18827 Add customer discovery and sharing to customer meetings for Product handbook
!18787 link to shared gdoc for incident and close RCA on end of discussion
!18781 add qualifies on what is inclusive language
!18705 Fixed Manage dev-backend stable_counterparts issue caused by my title change
!18666 Prioritize Internal Requests at 10x Customer Request
!18568 Tech Writing handbook updates including FY20 Vision and main epic links
!16971 Fix broken links to an article

2019-02-04

!18879 Update source/handbook/engineering/security/index.html.md,…
!18870 Update source/handbook/marketing/corporate-marketing/index.html.md
!18869 Change order
!18864 Fix FE Team pages for Secure, Monitor and Configure
!18860 Remove Move Calc
!18859 how to apply to internal job board plus help article
!18858 update pto ninja link
!18847 Fix a few typos in the storage node blueprint
!18843 adjusting language around word tribe to IT group
!18839 Small improvements inside 360 feedback handbook page
!18819 new hires on interview teams
!18815 fixed broken link on cs salesforce page
!18774 Global Optimization of critical issues process addition
!18761 Update Content Hack Day hb
!18664 Update Kibana.html.md
!18577 creating internal support quick reference
!18494 Add a design document for merging CE and EE codebases
!18083 Small improvements inside compensation page
!15937 Corrected two typos.

2019-02-03

!18852 Gerir/infra/design/okr
!18848 Update SAO criteria and definition
!18811 Fix "definition of done" link to go directly to description.

2019-02-01

!18833 PTO Ninja
!18832 Edit Support Handbook's documentation-related text and add links to docs policies
!18829 Add language around renewal gaps for subscriptions
!18828 how to apply as internal applicant
!18825 bgc process same time as references
!18824 added additional language that is recommended under the NY guidelines.
!18821 Add promotion & transfer process for internal applicants
!18813 Update sheetload documentation
!18810 Link to more useful issue boards from Create team page
!18806 Add SFDC metrics for EDU and OSS programs
!18802 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18794 Update #infrastructure Slack channel is now #production
!18778 Add fast boot handbook page
!18758 Reorganize Product Handbook
!18731 Don't force people to attend meetings or pay attention to them.
!18715 Update Create 'What to work on' process
!18714 Mind the oxford comma
!18685 Clarify breadth over depth
!16612 Uniform Auto DevOps variants

2019-02-02

!18822 refining blueprints
!18701 add details related to BDR priority view process

2019-01-31

!18786 adding Area Sales Manager role to stock
!18783 Remove Reference to TriNet
!18777 Add in criteria for the issue template description, and provide details on milestone and due date.
!18773 Add CXC Canada doc link
!18772 clarify recruiting tasks for vacancies and add internal job board instructions
!18770 Upload New File for handbook
!18766 Quick update to 360 updates
!18750 #movingtogitlab
!18744 jburrows001 Fixed format of the security compliance controls page
!18743 Enablement live stream
!18729 Fixed two small typos
!18728 Add announcing new job openings to current team on Slack
!18718 Clarify two way door decisions

2019-01-30

!18737 Link from Discretionary Bonus Page to Process
!18736 Update index.html.md
!18733 jburrows001 Add controls page and linked it in the security handbook
!18727 Added two new demo videos
!18723 Add CI/CD primer back to page
!18722 updated 360 language
!18719 Jj tribes2
!18712 add link to connect slack and greenhouse
!18708 Update EDU workflow to make sure quotes are received
!18699 Standardize on Likely Buyer terminology
!18692 Updating emergency chat instructions to match the newest version of Zoom
!18689 adds emergency chat protocol
!18668 Update Distribution and Delivery team tables
!18634 Update source/handbook/customer-success/tam/index.html.md
!17618 Add security workflow to self-managed handbook

2019-01-29

!18683 Adjustments to Comp Page, currency conversion
!18680 how to link greenhouse users to their profiles
!18679 Update source/handbook/marketing/product-marketing/analyst-relations/index.html.md
!18673 Updated Buyer to Primary Buyer and fixed link
!18672 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18670 Exaplain how to request Greenhouse access
!18656 Update source/handbook/tools-and-tips/index.html.md
!18644 Adding method to post a goodbye message upon termination
!18642 remove ellinger from territory chart
!18635 what to do if a candidate reapplies
!18633 Add weight guidelines to Geo team handbook
!18581 Update confidential youtube videos setting in handbook
!18564 Link to categories explainer
!18542 Fix the order of interview steps
!18528 Remove post-MVC epics and mention epic relations
!18383 Adding note about simplicity, and link to Robert C. Martin's SOLID principles
!18320 Make page simpler and shorter.
!18283 additional language to promotions- managers not informing team member until…
!18153 Updated referral language
!18064 Update onboarding template names

2019-01-28

!18621 greenhouse access requests
!18619 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18612 Fix YouTube link for 360 culture amp
!18604 Change Distribution EM
!18603 add pops analyst to job appproval flow for comp
!18593 Explain canary environment and update for opt-out
!18585 Resolve "Adding Customer Reference Board to CRP handbook page"
!18584 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!18578 corrected few typos and added the new video link to be uploaded as youtube
!18545 Update Recruiter Alignment
!18544 Add executive level hiring page
!18532 Updated "Involving Experts Workflow"
!18335 Capture our "Product Structure over Group Capacity" notion in Handbook
!18271 Dutch law changed since Jan 1st - we now have five days of paternity leave instead of two
!18209 Changed Art Nasser name change
!18063 Remove outdated reference to scheduling slack channel

2019-01-26

!18580 rmv terminus from tech stack
!18572 Fix minor typo
!18495 Add missing space after comma (,) on index.html.md
!17933 Add 200% ceiling for ramping SDRs

2019-01-25

!18567 add key messages to just commit framework
!18565 Added MOM Motto, "the mom mot"
!18555 grammar edits to contracts page, add ping to update
!18551 360 feedback
!18548 interviewers can't view closed jobs
!18543 Add workflow for users over license (EDU and OSS programs)
!18533 add updated intn bc info
!18531 add repairs + loaner sections
!18520 Fix Categories Maturity milestone from Summit to May 2019
!18511 Updated Quality dept links and career path
!18507 Update boards to new product marketing project
!18337 Add increased emphasis to dogfooding
!18258 Add documentation on how zuora subscriptions are linked

2019-01-24

!18529 updated design index for OKRs
!18526 OKR design: first iteration
!18506 additional language around managers communicating a promo
!18488 first iteration on Infra meetings
!18482 Link secruity blueprint page and Delivery training page to their index pages
!18481 Actually link to the calculator's home page
!18479 workload workflow: blueprints and designs
!18478 Add a page for Delivery team trainings
!18476 Update entities and locations
!18470 Update index.html.md with integrated campaign and updates to event processes for MPMs
!18462 updates to reliability workload workflow
!18452 - 360 Section
!18426 Define a logo request workflow in CA handbook
!18401 updated timeline for 360 survey
!18334 Emphasize when to close an issue and why
!18261 Clarify process on broken e2e test that will be introduced to master
!18245 Security Release Blueprint: Current situation and path forward
!16028 First draft of Release design and engineering workflows blueprint

2019-01-23

!18446 updated DMP page to document keyword volume usage
!18444 Add clarification around Fiscal dates for GitLab and Looker
!18439 Adding event decision tree to marketing handbook pages
!18438 director notes: workload management, initial draft
!18435 Update Community Relations workflows and guidelines handbook pages to remove .html extension
!18429 Replaced request to contact a specific person
!18428 offers slack channel
!18423 Update involving experts links and copy
!18398 Updated CEO scam section for SSOT
!18346 Add Kibana slide deck
!18294 Contract type factor to contract factor to simplify things.
!18123 Groups for Manage
!17694 Add workflow page for the distribution team.
!17668 Vue salary calculator

2019-01-22

!18403 Jj refine trbs
!18395 Update index.html.md
!18394 Fix link to "How to add events to the events page"
!18393 Updated security handbook for CEO fraud instructions
!18392 Updated old ceo scam link
!18389 clarification on initials and note about future alignments as we grow
!18387 Add missing word to the internet subscription expense
!18384 Resolve "Add Looker workflow overview"
!18378 handbook updates documenting form formatting
!18358 Support: Add note on merging tickets
!18354 Add to PR section of hb
!18351 Fix get-help link in distribution handbook
!18348 Clarifies Gold incentive availability and links directly to issuable template.
!18313 Get Fancy on Data Team Page
!18310 adding language with manager skills requirements
!18297 Add Looker video to the handbook page
!18265 Added churn definition to operating metrics

2019-01-21

!18344 Added missing frontmatter to Yorick's README
!18339 Deleted deprecated page about finding tickets in ZD
!18338 clarify git to gitlab
!18333 Update Education and Open Source program handbook pages
!18331 Clean up format
!18330 Fixed link, added templates, and cleaned up text
!17940 Added a personal employee README

2019-01-20

!18323 Revamp legal page and add Attorney-Client privilege content
!18322 Update Conga process
!18217 International payroll process

2019-01-19

!18319 update form number
!18311 add content for testing
!18309 Add new directory

2019-01-18

!18293 Add information regarding the Beamy.
!18292 Greenh 118
!18291 add SA Manager stock options level
!18281 Add link to CFP Submission template
!18263 Preference for product categories which map to vendor categories from analysts
!18256 Add guidance for title length on release post
!18248 Additional 401(k) Match Details
!18147 Expanded awareness training description
!18021 Changing the way to do compensation for current TM.
!17772 Typo correction, "assests" should be "assets".
!17389 Fix spelling/typos in links at bottom of index.html.md
!17377 Update index.html.md
!17184 clarifies hiring and role of support team
!17007 Update index.html.md

2019-01-17

!18229 Update package specialty
!18222 update backup snapshot details to be current re: GCP
!18213 For the handbook, some tips on using the phone with Zoom
!18206 Fix categories typo
!18197 Added link to BitBar and GitLab Plugin
!18191 Add Target audience and experience to category epic template
!18163 Resolve "Update CS Handbook for POC"
!18122 Fix link to setup NextTravel account
!18050 Include persona labeling information towards PM and UX handbooks
!18010 Prioritization of Broken master and Tests
!17955 Add documentation for distribution usage of dependencies.io

2019-01-16

!18200 Move Gitter to Create
!18199 Revert "Merge branch 'brendan-add-amazing' into 'master'"
!18196 Remove "start on Monday" recommendation in interview process
!18192 Add amazing as a maturity level
!18187 Add frontend call theme for February
!18186 Add fulfilment to @dennis title
!18170 Start any day -
!18168 Add instructions for categories
!18117 Adopt label renaming from ~"feature proposal" to ~feature
!18087 Changed team name: Sync to Fulfillment
!18076 Remove deprecated workflow
!18002 Add additional Sketch admin
!17824 Update distribution infrastructure maintenance: SSH public keys
!17742 Fold country factor into location factor
!17719 updating team's focus to how we work and current / oncall notes about triage
!17651 Updates 2019 direction (and fixes some typos)

2019-01-15

!18167 Update competitive assessment sensing mechanism to include reference to missing features
!18162 Update index.html.md
!18160 Patch 10236
!18137 Remove SMAU tracking
!18118 Add maintainer review to Distribution Triage handbook entry
!18102 add 401(k) match
!18074 Update CA knowledge base
!18037 Any change request that involves running a script must have a dry-run…
!18028 Updated Customer At Risk (Emergency Room) documentation
!17982 Jj add tribes
!17977 Add lost instances definition to operating metrics
!17928 Add tech onboarding for secure team
!17901 Fix broken gitlab link on onboarding issue tasks page
!17296 Add note about grooming

2019-01-14

!18126 Further updates to Territory Assignment tables.
!18120 Update index.html.md with some updates
!18115 Add link to Serverless from ops-backend/index
!18110 Change milestone start/end date
!18107 Remove SDR and BDR Lead, this no longer exists
!18104 expense report due date
!18046 Fix some broken links to MR coach
!17858 update emea territory table
!17829 Add dogfooding to Serverless team mission

2019-01-13

!18092 Fix typo: s/BitBucket/Bitbucket/g
!18086 Fix links to guides on issues and MRs
!18085 Fixed an outdated feature flags documentation link in the Engineering workflow
!18033 Refine enablement

2019-01-12

!18081 Add links to OKR and Epic Roadmap for Data Team
!15259 Use "replies" over "reverts"

2019-01-11

!18075 Update Wave/MQ section with MP suggestion
!18066 Fix link name for Terraform Automation design doc
!18060 Updates for new Data Team group
!18052 handbook: align corporate marketing ordered lists to styleguide
!18047 bonus process changed to CCO
!18039 Broken master issues need to be worked on
!18031 Update index.html.md
!18026 Technical Account Management Handbook Updates
!18023 Update wording on wave/mq section
!18022 Add new section on AR page responding to Waves and MQs
!18020 Absorb non-development info from the Looker project README
!18015 Google search console malware process
!18013 Language regarding terminating a people manager and informing the team before…
!18009 Fixing broken link on spending-company-money page
!18008 point severity doc link to new location
!17995 Add new FRT Hawk File
!17941 add milestone framework to marketing process
!17842 Add design for deployer
!17680 Refactor email templates ca handbook

2019-01-10

!18004 Correct links to livestream section of the handbook
!18000 Update company policy on conference speaker travel
!17994 Add double-check to ensure Vacancy posted correctly
!17985 Add Chart Operator training to Distribution team training page.
!17984 Jarv/instance groups
!17976 Update to #recruiting channel
!17969 Fix broken link in Engineering Career Development
!17966 Fix link to Create team retrospectives
!17822 Add Casey Allen Shobe to team page

2019-01-09

!17954 Updated for comp table and "partially" definition
!17944 Update index.html.md to clarify AMER Tues Crush session -> Casual
!17943 Clean up cm handbook
!17942 Added sec-ops-team and sec-compliance-team tags to the Slack Channels section
!17938 update url for xdr project
!17936 Update DMCA doc
!17931 add board for xdr project
!17925 Updated tech stack for UX team
!17924 Update CHD dates
!17922 infra structure 3rd iter
!17920 add commuter benefits
!17917 More clearly define MRR definition
!17903 fix redirect
!17773 Add Sensing Mechanisms to Product Handbook
!17630 Add link to Community Relations handbook
!17183 Handbook: Support .com: project imports

2019-01-08

!17906 SRE team is now Reliability Engineering
!17905 add links to individual projects
!17893 Update index.html.md
!17888 Fix typos on Marketing Handbook page.
!17887 Update email alias list to include analyst relations
!17886 Update André Luís's job title
!17881 Fix one rogue link
!17877 update recruiter/coordinator alignment
!17875 Add post kickoff direction items
!17870 Make 1Password TOTP guide to be up-to-date
!17866 Adding quote coverage definition.
!17859 Update index.html.md
!17818 Dormant Username Policy - Minor Updates
!17771 Add campaign reporting to MPM section
!17701 Adding approval of work-related travel

2019-01-07

!17846 Resolve "Update data team looker repos links"
!17841 Updated link to the Responsible Disclosure Policy on the security page
!17810 updates to website in handbook with new CTA guidelines
!17809 doc: Correct link on Engineering Workflow doc
!17797 Fixed code review link
!17781 Extract Serverless to separate team page for ops-backend
!17623 Update responsibilities table to include IT Ops Charter items
!16637 Eliminate duplicated words

2019-01-05

!17817 Shorten title for better url
!17469 Marketing Project Management

2019-01-06

!17812 Update compliance goals in the handbook
!17798 Add anti-mining entry to the Internal Acceptable Use Policy

2019-01-04

!17808 fix territory tabls
!17792 Fix broken link typo
!17788 Update source/handbook/communication/index.html.md
!17778 Add label definition
!17748 Add Tech Stack Support Heirarchy
!17653 Add Secure Data NDA note to Data section
!17478 Rename Competitor to DevOps Tool
!17431 Removed references to major holidays due to comments left in…
!17427 Broaden guidelines for juniors to include more than just engineers
!14611 Update index.html.md - tweak standup wording

2019-01-03

!17758 Moved release doc from Quality dept page to release docs
!17753 Update index.html.md - New W-9 2019
!17749 Add source for exchange rate for 2018 Annual review.
!17744 Change 2FA Workflow
!17738 adding some language about utilizing the travel grant and obtaining manager approval first.
!17735 Fix frontend monitor team members page
!17728 Resolve "Update extractor information in the handbook (data team)"
!17726 Resolve "Update data team pointing"
!17683 Added process for license generation
!17671 Add product OKR tracking process

2019-01-02

!17730 doc: Fix typo in people ops CoC
!17727 doc: Fix markdown formatting for people-ops CoC
!17725 doc: Fix typo in anti-harassment page
!17721 Added links to SMAU dash
!17720 remove salary source
!17717 doc: Remove outdated Slack Cert mention from tools
!17715 Update index.html.md, added possessive 's to legal language.
!17686 Handbook: Stronger language on Support always replying to customer issues with a link, and why
!17563 Rent index to location factor

2019-01-01

!17702 Adding a note about interim responsibilities

2018-12-27

!17650 spelling correction

2018-12-25

!17642 Add retweeting workflow to CA handbook
!17361 Amend triage process for closed issues

2018-12-28

!17635 Handbook updates for docs as SSOT / docs-first: New Documentation section, updated Technical Writing, Support

2018-12-22

!17625 Add viable
!17601 Update DB architecture diagram
!17025 Release post - GitLab 11.6
!16645 Add fake phishing or text process.

2018-12-21

!17613 Update MPM handbook
!17612 adds overview of how to record a WIR podcast
!17607 Update MPM Handbook
!17604 Remove quick links from categories page
!17603 Enforce some relative links
!17600 Add Cloud Native Engineer regex to Distribution team member list
!17595 Code contributor program handbook update
!17591 Changing sales call to bi-weekly.
!17587 adding a caveat to comp transparency
!17585 updates to handbook for GTM system
!17582 adding pubsec to the territory map section
!17577 Assigning issues
!17576 Updated Access Management Process to include info and use of Baseline Entitlements
!17521 Fixed typo on Invoice Owner
!17174 Updating documentation for security@ and ZenDesk
!17161 Update security handbook for external contribution process
!17059 Add text for ~"security request"
!16139 Update priority board link for Manage team

2018-12-20

!17580 update outdated schedule
!17558 Update index.html.md
!17557 Add frontend theme call theme for January
!17554 verify shorter
!17524 Updated reddit workflow
!17518 Update source/handbook/marketing/blog/index.html.md
!17513 Update index.html.md - fix typo (missing word 'to')
!17499 Guidance on activities to ensure direction/vision/roadmap are updated
!17498 Fix internal link
!17367 IT Operations Charter for Discussion
!17365 Clarify Retention Definitions

2018-12-19

!17522 changing quote-help to deal-desk chatter group.
!17519 Update community response channels
!17517 Update Community Response channels
!17512 Remove the due-22nd label
!17510 Current rate but adjust once a year.
!17505 update territory ownership table
!17504 Adding New Hire
!17502 Updating methods of changing the forecast category and renewal forecast…
!17501 Adding Clari to tech stack list on Business Ops home page
!17500 Adding Clari to Tech Stack
!17494 Reddit handbook update
!17493 Updates to Calc
!17468 Update index.html.md with details on events & template
!17462 Updated typo
!17438 Add "we won't do this" as a reason to close an issue
!17398 Add link to multi-tier sales objection handling
!17397 Add mixed-tier objection handling solutions to sales handbook.
!17375 Add stage groups to product categories

2018-12-18

!17484 add link to glossary from sclau section
!17480 Fix small typo in follow through section of ux designer handbook page
!17473 Update knowledge-base with Serverless
!17471 gerir/infra/blueprint/storage
!17460 Change Rent Index to Location Factor
!17452 Add Data Quality Process to handbook
!17434 Improve workflow documentation for publishing to the blog
!17432 Updates to the Forecasting Process
!17378 Adds Viable category maturity
!17193 Add Data Quality section
!17089 Update Looker to point to Access management process
!16831 Resolve "Update sheet load description to actually talk about file naming conventions"
!16726 december contributor blog post
!16595 Sfdc internal workings branch

2018-12-17

!17455 On this page tam changes
!17454 Fix eng Secure link and promote Security to General section of hb index
!17442 remove sales@ mention
!17433 [Communication]: Add a section about asking "is this known"
!17425 Add Manage team repository to team product page
!17422 Update notebook specs
!17293 adding wbso process
!17227 Add review step

2018-12-15

!17420 change online growth to digital marketing programs
!17382 Update source/handbook/marketing/marketing-sales-development/marketing-programs/index.html.md

2018-12-14

!17413 Propose new workflow for follow through of issues, remove sections that speak…
!17410 Update evangelist program page
!17393 Update source/handbook/values/index.html.md
!17385 Adding DataFox Details
!17287 Change file name in the handbook for homepage banner
!17278 Add other functionality to Secure
!17220 Hackathon page update
!17210 Add DevOps stages icons to release posts
!17198 Rename team to stage for release post items
!16795 fix broken links for frontend handbook
!16640 Adding defining problems before solutions to efficiency values
!16639 Add results value of uncertainty
!15393 Add design document for Infrastructure Git Workflow

2018-12-13

!17381 Update source/handbook/marketing/marketing-sales-development/index.html.md
!17364 add smb ownership to table
!17357 Add new campaign type details
!17356 update timelines
!17344 Update Bitergia info.
!17333 Replace Internal Review with Stakeholder Collaboration
!17329 added on call SLA note
!17323 Writers are encouraged to import their blog posts to personal Medium accts
!17309 Provide guidance on Product presentations to CAB
!17298 Add maximum price for non-Mac laptops
!17286 Fix 2 internal pagelinks.
!17275 Update users' URL on gitlab.com
!17264 Add interning process recommendations
!17235 Add breaking change flow
!17201 Add the second template for Supporting Community initiative

2018-12-12

!17328 GDPR Updates
!17318 recruiting custom fields
!17315 link picture back to original framework image and remove broken links
!17313 greenhouse permissions clarify who gets what
!17310 Additional language to internal transfers
!17304 Beamy how to additions.
!17300 Add format to the top of categories.yaml
!17261 Clarify social request process
!17255 add experience factor worksheet to the promotion process
!17215 Update Product Handbook to include internal review of planning and roadmaps
!17209 Add personal stories page about remote work
!17082 updated internal links that were using JS redirects
!16921 Handbook: Support: update issue prioritization

2018-12-11

!17258 CMM handbook update
!17248 Remove accidental left-over word
!17244 change online growth to digital marketing programs
!17242 greenhouse org changes site admin
!17237 Add credit card details to CA handbook
!17234 Added new process for MDF credit
!17228 Update handbook instructions for handling suspected phishing attempts
!17224 Update title regex for Manage team FEM
!17222 Update index.html.md
!17206 update field event statuses
!17194 Serverless FAQ
!17145 Added a section about beta testing
!17111 Add knowledge sharing Deep Dive guidelines to handbook
!17090 GDPR Article 15 Workflow Updates
!17085 Turn category vision suggestion into a markdown template.
!16913 canceling future interviews for rejected candidates
!16873 adding C1-C3 examples to change requests

2018-12-10

!17213 Support handbook minor fixes
!17204 correct link to offers page
!17199 Fixed typo
!17187 Update Growth FEM to @dennis
!17094 Fix www.about problems
!16933 Add more visibility on the growth team
!16932 Updating how Sales Segment on Lead is populated
!16836 workflow support: add admin note page
!16537 Adding the additional process of how to mass add contacts and add them as…

2018-12-07

!17168 add nextravel to tech-stack
!17167 Change the speakers to Zendesk
!17162 Update merchandise.html.md - Fixed "list of countries we do not do business in"
!17159 modify apac/latam mm
!17156 Add description of team member laptop buyback to offboarding page
!17149 modify territory mpas
!17148 Update index.html.md
!17147 Update index.html.md
!17146 Update index.html.md
!17142 adding instructions
!17127 Fix the broken link to the ceo pricing page
!17113 Adds a network architecture diagram
!17068 Updating Offboarding Process
!16993 Add note to distribution triage steps about follow up issues

2018-12-09

!17166 Removed Sync areas from Manage "other functionality"

2018-12-06

!17124 Specify that Delivery does .com releases
!17114 Update Coaching section
!17098 Whole mumbers
!17097 Details on EE license.
!17092 Added the video recording requirement for the Stage Vision page.
!17087 Fix broken link & typo
!17053 Link terraform automation design doc from index
!17046 Added Sync team
!17042 Update GitLab Status Twitter account workflow
!16877 Added prioritization values to Manage page
!16853 Create a new page as a collection of useful links
!16805 Quick reference for common workflows

2018-12-05

!17088 Update mpm handbook with calendar for email marketing
!17079 Handbook: support: 2FA add note
!17076 move "other security topics" to bottom + add section statement supporting compliance
!17073 update how to add fed financial check to bgc
!17066 Split Gifs section
!17064 Add key to explain product role acronyms
!17063 Update youtube/index.html.md to fix typos
!17019 Add Product OKRs for 2019 Q1
!16910 Adjust office spending caps to better align with market values

2018-12-30

!17078 Geo Product Vision Page

2018-12-04

!17035 update salary field as optional with examples of when to use it
!17033 add link to doc, instructions for new access-request, and description of provisioner
!17024 add new source
!17018 add speaking sess to scoring
!17013 Rename Dev Prod to Eng Prod per industry standards
!16985 Adding team members and counterparts
!16960 Reverting sync addition to category page
!16949 Add on-call participation as reasoning for mobile reimbursement
!16916 Resolve "Add SOW scoping details to CS handbook"
!16876 Handle one-license-per-institution EDU rule on a case-by-case basis
!16874 Automatically compress PNG images
!16649 Removed sections referring to deprecated Risk Assessment Process
!15821 change formatting on blog analysis
!15719 Add marketing coordination

2018-12-03

!17010 Add internal customers section
!17000 Fix wrong label mention for blog posts
!16999 adding spain and ireland
!16997 adding cxc payroll change process
!16995 Probationary Periods
!16988 Benefits: SafeGuard and CXC
!16987 Updated extension for devops-tools workflow page
!16935 Improve CA workflow and update CA handbook
!16904 Adds sentry deck to support handbook
!16897 Update source/handbook/finance/department-structure/index.html.md,…
!16883 Newsletter Updates to Handbook

2018-12-01

!16958 Markdown Layout Modification
!16924 Update 404 URL to correct link

2018-11-30

!16957 update greenhouse - background checks, contracts, offers
!16953 Update source/handbook/marketing/product-marketing/messaging/index.html.md
!16950 Reworded reassurance sentence for paging security
!16946 sync team to categories page
!16941 Update index.html.md to describe our first Support week-in-review iteration
!16939 Add suggestions for labeling product categories epics
!16928 Update source/handbook/ceo/pricing/index.html.md
!16915 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16914 Create spending company money examples page
!16852 Remove Support Turbos & Breach Hawks
!16845 Add reference for important dates.
!16803 Add instructions about analyst engagement for product team
!16761 Add Growth to product categories
!16760 SMAU introduction.

2018-11-29

!16906 updated for group conversation livestream
!16905 Changed devops-tools.md > devops-tools.html in index
!16903 update initial source table
!16900 Adding East SDR and fixing 2 spelling errors.html.md
!16899 Update source/handbook/business-ops/index.html.md
!16895 "Quality" is a Department
!16887 Add blog templates to handbook
!16881 changed SDR Southern Europe to TBH to Anthony Seguillon
!16868 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16858 Moving Security under the Engineering section of the TOC
!16835 Add gitlab-elasticsearch-indexer to Plan's functionality
!16811 Add Technical onboarding (workflows) doc for Secure
!16792 Move OSS project to Community Relations subgroup
!16782 Workflow support: add account/project change workflow
!16765 Adjusts instructions for updating release post manager

2018-11-28

!16856 Bgc 18
!16844 update link to 2019
!16842 Greenh offers
!16838 Added to section on how to request a field event.
!16833 Create is the point of contact for shell and workhorse
!16832 Include MVC issue and improvement epics in category vision
!16826 remove reference to sales@
!16822 Add "Team Meetings" calendar instructions
!16821 Break 'announcing terminations' into more paragraphs
!16818 401(k) funding process
!16816 Added the DevOps Tools page to the community response channels and documented workflow
!16812 Improve screenshot compression guide
!16810 Added Index and fixed formatting issues
!16808 Move Territory info
!16807 Updated current object storage state in DR Design Doc
!16742 Add "What to work on" section for Create backend team
!16715 Remove incentive
!16654 Adding SSO exclusion from prohibition and added examples of removable media reference in the AUP
!16286 Outlines different interactions with security
!16026 Specify interface from Prioritization (PM) -> Execution (EM)

2018-11-27

!16798 update new orleans summit invitation letter
!16788 Update index.html.md. Add LittleSnitch Firewall as recommended software
!16737 Reformat EDU/OSS part of the CA handbook
!16700 Added a section for the Production Change Lock (PCL)
!16192 PII workflow
!15647 Terraform automation design doc

2018-11-26

!16756 update company call to new platform
!16750 Update index.html.md to add amendment section
!16718 Minor spelling corrections in 360 feedback page
!16708 Update Engineering Alignment
!16706 Update Support process for getting an on-call Engineer's attention
!16697 Fix some onboarding links after content was moved
!16694 create recruiting process framework section, update hiring links

2018-11-23

!16741 UX Research handbook updates
!16717 Handbook: support pages reorg attempt
!16671 Repeat the header for each stage in the maturity page
!16601 Document best practices for cross-domain-area collaboration
!16502 Add Global Maps & Territory Assignment
!16125 handbook: support workflow dormant process make uptodate

2018-11-22

!16722 Remove lingering references to CI/CD ops-backend team page
!16667 Handbook update for hackathon
!16318 added the OPS team will create a separate account in Salesforce instead of can do it ourselves.
!16194 add additional inquiry types

2018-11-21

!16705 Update reseller marketing kit page to include security
!16699 Fixing the broken links to Engineering Manager job family
!16691 Support handbook deep dive section
!16672 Update improving our processes section
!16593 Avoid offset meetings
!16588 Updated priorities for UX designers
!16388 Adding re-instating blocked accounts workflow  fixes https://gitlab.com/gitlab-com/support/support-team-meta/issues/1319

2018-11-20

!16683 Added missing step to contract instructions.
!16681 Update source/handbook/marketing/product-marketing/tiers/index.html.md
!16680 Update source/handbook/finance/sales-comp-plan/index.html.md
!16678 included SRE onboirding edits
!16676 Update community response channels overview
!16670 Fix link to Maintainer/Reviewer
!16663 Update index.html.md
!16662 updated laptop policy
!16658 fixes to Infra main page for Other Pages section
!16643 Minor spelling updates to global compensation page
!16634 Improve onboarding page.
!16633 Bringing the oncall page up-to-date.
!16613 Add note about announcing CE/EE settings changes
!16582 Added page on feature instrumentation

2018-12-08

!16666 Add best practice for transitioning 1-1s to new managers

2018-11-19

!16655 Clarified last step
!16653 mention instead of assign
!16648 three interviews per day, other scheduling edits
!16644 Update source/handbook/finance/department-structure/index.html.md
!16622 fix broken images
!16579 Added access control procedures to access management section - access removal timeframe for review by PeopleOps
!16510 Define maturity stages
!16196 Tam Handbook - Current Upgrading Customers
!15714 Update DMCA workflow

2018-11-16

!16608 add EKS setup file
!16602 how to set up email permissions and send on behalf of someone else
!16598 add new campaign channel
!16591 Updating CXC
!16583 Update handbook links
!16572 Added Acceptable Use Policy Blurb to Code of Conduct page
!16571 Local update team page
!16570 Update index.html.md revised link to security deck to point to new Nov 2018 deck
!16547 Jfinottochange2
!16516 Add security to our workflow
!16506 Fixing a few more places where FGU is still referenced
!16471 Resolve "Add pointing details to the data team page"
!16440 Update index.html.md.erb added to solution definition.
!16435 Add Combine consistency and agility to Leadership Page
!16421 Incident review process
!16217 first iteration of Infra OKR blueprint

2018-11-15

!16576 clarify sharing social links and referrals
!16575 Jj pmmhandbook1
!16574 Adding AUPolicy Link to Other Resources for Gitlabbers section
!16573 ak-pmm-responsibilities
!16567 Move pm content
!16565 Update index.html.md
!16563 ak-add-pr-link
!16562 open enrollment
!16554 add cigna information
!16545 adding thumbs up
!16541 Updated Error Budget description
!16536 Update 1:1 index.html.md subordinate -> individual contributor.
!16535 fix spelling
!16533 Point tech interview link to deep link instead of redirect
!16515 fix dormant username links in handbook
!16514 wording edits to DMCA workflow
!16513 Remove duplicate content between Job Families and Hiring pages
!16501 Add images and updates to MPM handbook
!16494 Update Product Handbook page to be explicit about dogfooding tracking activities.
!16480 Ak split pmm hbook
!16457 Restructure planning and roadmaps
!16430 Resolve "Internal channel convention"
!16360 Changing "Master" to "Maintainer" in Permissions section
!16304 Maintainer mentorship
!16281 Add how to become a maintainer for frontend

2018-11-14

!16508 Integrate Applying page into Jobs FAQ
!16505 Low context communications - Handbook update
!16504 Update PO process
!16503 Create post-interview instructions page
!16499 Add experience factor definitions for new backend engineer role
!16498 add images
!16496 update vacancy process to include recruiting tasks
!16495 Minor nit fixes while reviewing /handbook/product/categories
!16492 Made changes based on discussion with Jamie
!16490 Update Manage FE page
!16489 Added TOC per handbook style guide
!16488 Revert "Update index.html.md"
!16486 Updated to include more thorough guide for using ContractWorks
!16474 Update suggested email intro template
!16463 Cleanup database team page.
!16438 Update frontend themed call results and add next theme
!16436 Update retrospective
!16408 add process for administering secret snowflake
!16273 Update Metrics Meeting to include decision and action tracking in the presentation
!16243 move page instructions

2018-11-13

!16446 Add reference for Kenny Johnston.
!16445 Fix TOC on internal AUP page
!16443 Adjust Ops Product Leadership
!16439 Creation of new AUPolicy Page
!16434 Add a section about growing in Transparency to my README
!16431 Fix capitalisation of "Apple Watch" and "Apple Pencil"
!16428 updating candidate information in greenhouse
!16419 Update MVP announcement channel to #release-post
!15001 Design Doc for Disaster Recovery

2018-11-12

!16405 Continued work on /handbook/hiring/interviewing
!16391 Update MVP process
!16382 Values consistency and efficiency

2018-11-10

!16373 Edit security handbook 2FA guidelines
!16371 Adding high-level overview for new delivery team
!16370 Update index.html.md

2018-11-09

!16369 Add team pages for Release and Verify, remove CICD
!16366 add public sector contact form to scoring
!16362 Add slack alias to Monitor team page
!16359 Update security best practice 2FA
!16357 Add EDW security requirements to Data & Analytics
!16356 Jj xdr coaching page
!16349 Provide background for Engineering communication
!16340 Merge branch 'update-support-channels' into 'master'
!16339 Jj typos3
!16334 fix: Update typo

2018-11-08

!16337 Hiring handbook section rework - pt. 2
!16328 Removing PO approval for direct customers since all direct customer POs are null…
!16326 Fix #group-conversations Slack channel name
!16323 Re-organize /handbook/hiring around target audiences & function
!16320 link to Chorus training instructions
!16315 Fix broken link
!16312 removed extra -
!16301 Add implementation details about throughput
!16300 Adding new page for Chorus
!16299 Adding Chorus to the Tech Stack
!16298 clarify List Imports
!16296 Fix Licenses page link
!16284 Clarifies the role of Support Team at GitLab
!16283 Details how to respond to objections to the technical assignment
!16256 Draft a policy for engaging with comments and users on YouTube
!16252 Reorganize the sales team's front page in the handbook
!16251 Update on the company expenses
!16170 Developer productivity to be gitlab-docs maintainer
!16057 Add merch complaint instructions

2018-11-07

!16280 Update support team slack channels
!16268 Add Plan guidance on picking an issue to work on
!16265 removed links to individual sequences, redundant, add Gold trial nurture issue
!16263 update bgc policy to include sterling
!16262 tos to people ops
!16257 Add style for current post
!16247 Added note about infrastructure level approval for DB and server-level access
!16238 Adding a space - just one
!16193 Add throughput labels
!16152 clear up messaging on CE/EE vs pricing tiers
!16062 Update ee language
!15619 Updated UX Research processes

2018-11-17

!16253 Support Handbook Combing Updates

2018-11-06

!16250 add notification config to greenhouse and update offer package process
!16245 add Google Search Console and Google AdWords to tech stack
!16239 Linked to Sales Process for contracts
!16236 Updated slide deck link
!16227 Fix Distribution team members
!16225 Fix a broken link in the 'Developer productivity team' page
!16223 Change ap@gitlab.com to payroll@gitlab.com for contractors
!16222 Update index.html.md with gating asset procedure
!16218 Update source/handbook/finance/operating-metrics/index.html.md
!16212 Changed page title in link
!16158 Integrate CEO-101 FAQs into Handbook
!15882 Clarifying support policy for short-duration OOO
!15628 Add enablement instructions to the handbook
!15554 Minor Support Handbook Updates

2018-11-05

!16209 Removed Group Conversations deck template link
!16205 Rename file with proper extension and move to proper folder
!16188 Fix link to the patch release template
!16157 Add team meeting issue review process to Support Handbook
!16122 Move social hb
!15735 adding abuse incident section
!15702 Added process for contracts
!14589 Add tech writers to product categories

2018-11-03

!16183 cleanup of infra struct png
!16182 infra teams + org structure diagram
!16176 Fix PMM pages
!16172 Correct spelling error - Update source/handbook/leadership/index.html.md

2018-11-02

!16167 Update VP-Group Definitions - source/handbook/leadership/index.html.md
!16150 Update the number of pages in the handbook to 2k
!16143 update to ultimate, add links
!16133 Update index.html.md revised competitive app sec page
!16132 Update index.html.md revised PMM handbook page
!16130 Transpose the maturity data
!16129 Update index.html.md revise competitive marketing page links to app sec
!16128 Change exploring to implementing throughput.
!16127 Small spelling corrections on the EA index page
!16126 over 2000 pages in the handbook!
!16124 fix progression order
!16096 Junior developers -> junior engineers
!16092 Resolve "Update 'how to become a maintainer' to add new guidelines"
!16081 Add category epics to product handbook
!16015 2nd iteration on service levels and error budgets framework blueprint
!14734 Add SDR deck

2018-11-01

!16121 update list import information
!16114 Update guidelines for handbook hierarchical structure
!16113 Quick markdown formatting fix
!16112 greenhouse additional resources
!16105 Updated Manage board links for FE and BE
!16100 Add maturity to categories
!16094 Update index.html.md removed paragraph explaining difference of roles and…
!16093 Update index.html.md moved roles vs persona definition here.
!16090 add auto-tag info
!16089 Update fix typo
!16085 update broken link
!16082 Add DMCA workflow reference to security handbook
!16078 Update index.html.md removed dates and fixed formatting
!16069 Resolve "Update SA Triage process"
!15474 add tables of requests
!15471 conference policy
!14726 Adds a better explanation about inclusive interviewing.

2018-11-04

!16116 Adds issue #82 report to the research archive

2018-10-31

!16075 Update source/handbook/marketing/product-marketing/index.html.md
!16074 Summit leadership training integration into primary summits page
!16072 right link for STD form
!16068 Update fix font on report links
!16064 update payroll procedures
!16061 Update EE language
!16058 Reformat Info on the Page
!16055 Add link to dependency license pages to distribution handbook
!16053 Add next frontend themed call
!16051 Consolidate Opportunity information to Business OPS section
!16041 Rearrange handbook handbook table of contents
!16038 Change "remote-only" folder name to "all-remote" and fix related links
!16035 Update analyst handbook page to include Thought Leadership section
!16009 Test automation career path
!16001 Define order of what page to link
!15627 Update direct deal PO process

2018-10-30

!16040 More minor handbook updates
!16039 Ensuring people know that don't ask, doesn't mean don't tell for Time off
!16036 comp calc may be different after annual review
!16033 Add Data Integrity Policy
!16018 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!16013 Add info about expensing VPN
!16010 blueprint: service levels and error budgets
!16007 Still interviewing but not accepting new applicants = Draining
!16006 Updating the recruiting alignment to include Kike
!16002 Add social native activities
!15995 Update _categories.md.erb
!15817 Update general guidelines index.html.md into subheadings

2018-10-29

!16004 links need new target
!15990 Stating that medical related time off should also be communicated and moved to STD after 25 days
!15988 AmEx policy update.
!15986 Quickly removing a comma
!15984 Document manager as being the person who manages design tooling licenses
!15983 update greenhouse page and vacancy opening paragraph
!15976 Editorial style update
!15975 Add note on submitting minimal Expensify reports to avoid excessive fees
!15966 Link to new issue in Alliances project with template pre-selected
!15924 update interviewing page
!15865 Resolve "Add information for customer communication to TAM Handbook"
!15858 minor handbook support add link to feedback template
!15830 Add section on scheduling guideline and code review/submission
!15825 Update needs org workflow
!15763 support dormant username workflow update
!15323 Add design for GitLab CICD.

2018-10-28

!15958 Add alt links

2018-10-27

!15952 updating dotcom escalation point
!15703 Resolve "Create page for Legal process for Salesforce Negotiations"

2018-10-26

!15940 Update source/handbook/business-ops/index.html.md to add link to help issue template in _issues.help
!15931 Kl update crp
!15925 remove headcount spreadsheet until finalized
!15920 reorder tech stack to alphabetical order
!15915 iteration on delivery team addition
!15911 Add link to slack channel for CS team
!15910 Share as much as is useful.
!15897 add new campaign types& defs
!15896 Use the correct title for Delivery team EM
!15894 Resolve "Move pages to community section"
!15891 Resolve "Move feature pages to products"
!15888 correction to scoring definitions
!15886 Resolve "Move team pages under /company/"
!15873 add payroll changes doc
!15861 Need to fill out fields in SFDC: Expected Product and Expected Number of User in Stage 1 or Later
!15857 Add SPD/Fee Disclosure to the Hanbook
!15826 KL_Update source/handbook/marketing/product-marketing/index.html.md
!15788 Working on unscheduled issues for Plan team members
!15772 minor edits to the support onboarding page
!15669 Update Developer role to Backend Engineer
!15593 Adding Visual Compliance to the tech stack and also notes around opportunities…
!15302 Updated Manage page - team and unscheduled items
!15042 add note to carry over not-merged items for kick-off

2018-10-25

!15883 Molly add issue board
!15881 Minor handbook updates to formatting
!15880 From led to proposed
!15878 add training link
!15872 Security runbook updates
!15864 add information on manager input form
!15854 Resolve "Move find a speaker page"
!15846 Clarify image crediting
!15843 compress common links; split mission and vision
!15839 Resolve "Install page updates"
!15835 Add links to people
!15833 Move product categories back to markdown
!15832 Resolve "Move Culture section under Company"
!15829 Added Boston CISO & CIO event details
!15824 update vacancy process in greenhouse
!15818 Resolve "Move topic pages to solutions"
!15812 updated security handbook page with access process information
!15799 Move product pricing page to CEO folder
!15791 Added more info to Data Page in Handbook
!15730 updated access request process note on environments page
!15590 Fix typos and links
!15534 remove outdated info

2018-10-24

!15823 modify opp close date.
!15815 update close date to align w/ sales process
!15814 Added link to Contract approval and procure to pay process
!15811 Add Security Awareness Training provider
!15808 Offer Signatures to include Recruiting Director
!15807 Added word "contract" up higher.
!15805 Update source/handbook/marketing/product-marketing/enablement/xdr-coaching/index.html.md
!15804 Move instruction for work in progress feature
!15803 Add instruction for proper use of the work in progress feature
!15797 Update the root cause analysis page filename and links to it
!15790 Fix some links in blog handbook
!15789 infra/blueprints cleanup
!15784 Convert "post-mortem" to "root cause analysis" throughout the site
!15782 Add Slack UI tip
!15781 Remove areas
!15780 Resolve "Update /sdlc links"
!15779 fix broken link
!15778 Add map for mileage
!15776 Resolve "Move licensing FAQ"
!15767 Reformatting 'handbook guidelines' under sub-headings
!15755 Make asking for peer reviews a bit more defined by having a minimum stated
!15667 Update Exchange Rate policy for clarity
!15650 align content marketing team to dev and ops integrated teams
!15645 added section about stable counterparts
!15610 Gerir/infra/blueprint/delta
!15409 Markdown guide: how to embed GitLab Snippets in md files
!15278 Add people ops calendar

2018-10-23

!15775 Update post event process
!15764 Update add Gartner ARO page link
!15758 Add scheduling info to hb
!15757 Fixes a few typos in distribution eng. manager
!15756 Update links from categories
!15754 Update investigation procedure
!15748 Correct the links for EM for Distribution
!15736 Resolve "Organize support pages"
!15721 Terminology Update
!15666 added postType to definitions and frontmatter
!15658 Remove security examples
!15591 Update product handbook to utilize design system to work autonomously
!15348 Create a team page for Delivery team

2018-10-22

!15734 Resolve "Move contact page"
!15733 add more greenhouse info, remove lever page
!15726 clarify account ownership
!15725 added access request directions to tech stack
!15724 update IT roles links
!15723 Update campaign cost tracking in Marketing Ops page
!15722 Add an about page for Marin Jankovski, EM for Distribution and Delivery
!15712 Rename functional-group-updates project to group-conversations
!15707 Resolve "Move company pages under /company/"
!15705 Added finance budget approval
!15704 Resolve "Add security to footer nav"
!15685 Add async standup description to Monitor team page
!15677 Update index.html.md with new MPM Support process for events.
!15633 Medium/linkedin handbook update
!15631 Event social process update
!15622 Make the 'Accepting merge requests' workflow consistent
!15515 Resolve "Reconcile stages.yml and capabilities.yml"
!15107 Add cross post section to hb
!15078 Release post - GitLab 11.4

2018-10-20

!15697 Resolve "Move cloud image page to handbook"
!15696 Add website naming conventions
!15692 Add links to main slide files under auto plays. Fix intro paragraph position
!15472 Add info about 'Requires e2e tests' and how it is to be used

2018-10-19

!15690 correct no toc tags
!15686 add defs to glossary
!15681 fix campaign definitiions
!15680 Update list of Security Department resources.
!15676 add privacy for public exposure
!15675 Update index.html.md
!15672 Add off-line demo instructions
!15659 Add Distribution training session DIS007
!15655 add video
!15653 update details
!15640 remove bad quality desk
!15637 Cigna STD
!15507 Improved UX workflow graphic to better reflect documented dates
!15343 Update link to internal issue tracker for Gold requests
!15281 Quality team structure

2018-10-18

!15644 Move cloud native ecosystem page
!15643 Work second.
!15642 add identifying quality post section
!15639 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15638 swag updates
!15629 update pre/post-event campaign status deetails
!15625 Resolve "Cloud native enablement page"
!15621 Use community relations vs. community marketing
!15615 Added definition for monthly active group
!15609 update issue board details
!15605 Changing references of WoW to Milestones, adding theme doc and notes about standup and retro
!15599 Resolve "Add demo-ready environment reference for SA's"
!15596 KL_ Update source/handbook/marketing/product-marketing/index.html.md
!15329 - infra planning blueprint
!15324 Resolve "Document blog analysis finding in HB"
!15298 Resolve "Deprecate /sdlc"
!14995 Add team members to the Distribution handbook.
!14790 update tables in Production Labels for Change Review

2018-10-21

!15635 Scheduling security issues process
!15276 Edited link details for sending invoices and executed contracts to ap.

2018-10-17

!15602 update link to issue board
!15594 Adding Visual Compliance to our tech stack
!15579 update the link
!15578 add details related to issue board in mktg ops section
!15573 Our Listed Initial Sources are the only supported Initial sources via a validation rule
!15570 Added payroll email address under Communication section
!15568 updated email address for contractor invoices
!15563 Corrected the date formats on this page
!15559 Fixed broken link for support onboarding issue
!15556 add workflow video
!15548 clarifying the need to notify managers of time off.
!15537 Consider tradeoffs of video calls
!15535 Added details on instructions for considering a partnership
!15504 Cblake xdr roles
!15469 Resolve "Move and 301 redirect /comparison/* to /devops-tools/*"
!15413 Resolve "Flesh out data page of handbook"

2018-10-16

!15552 Clarify process for updating Gitlab.com status
!15547 debit card
!15533 Updates to sales closing process
!15530 Remove TriNet
!15525 correct mistype in routing rule
!15520 Added planning information to our home page.
!15514 Business OPS handbook updated
!15509 Updated gemstones description
!15460 Reorganize Community Relations handbook
!15452 Update ContractWorks instructions
!15385 Update Acquisition Process Overview: source/handbook/alliances/acquisition-offer/index.html.md
!15246 Changing Benchmarks Based on Role Requirement Changes
!14493 Added MAU definition to operating metrics

2018-10-15

!15506 Update URL for Group Conversations (formerly FGUs) and fix broken links
!15503 Named Account Ownership update
!15498 Returning swag typo fix
!15493 Resolve "Add messaging lead to upcoming release posts"
!15490 Add 2018 Timeline for Comp Review
!15488 Cblake patch1015 add content to manager section of roles
!15483 adjust response time
!15480 add eva, fix finance recruiters
!15466 Move and elaborate on product vision
!15453 add holistic UX to ux handbook
!15451 Update PO requirements for closing deals
!15388 FGUs should be renamed to Group Conversations
!15361 add 3 no rule with Dan
!15352 Add Chef Automation design doc

2018-10-14

!15461 Expand process for epics

2018-10-13

!15457 20181013 Landing page and Handbook updates
!15449 rmv dup source
!15447 internal control addition - COA admins
!15236 Resolve "Deprecate sdlc.yml"

2018-10-12

!15445 Update directions for asking handbook questions
!15440 Add initial source table to handbook
!15437 Update export
!15424 add code review tag
!15422 HSA Transfer
!15418 create recruiting alingment page
!15416 Group Conversations to replace FGUs
!15414 add best practices
!15412 lever to greenhouse for job families and vacancies page
!15410 Added "Engaging the Security On-Call" section immediately after the "Security…
!15407 Add Admin Notes process
!15406 Updated index.html.md with the Security team on-call section
!15405 Rename backend-retrospectives -> async-retrospectives
!15397 Mainly fixes link in topic about release posts
!15395 updated CW log-in request instructions
!15394 Cblake enterprise IT roles page
!15366 update how ux work is assigned
!15364 KL Update source/handbook/marketing/product-marketing/enablement/index.html.md
!15346 Add community response channels workflow sections
!15342 Distribution Open Work Day page
!15339 update Company Card Policy

2018-10-11

!15375 format update
!15371 adding example of participating in live broadcast to transparency value
!15367 Update reports relevant to XDR enablement
!15357 Detail for document process
!15356 Add details re zoom license
!15355 style consistency: deuppercase headings
!15351 Specify "technical debt" as not a "boring" solution
!15345 Auto generate changelog
!15338 live demo instructions in toc and change i2p to p2m
!15332 Update language to move away from "cost of living," which is misleading
!15331 Update Gartner information on other reports
!15326 first iteration to GitLab Access Requests Guidelines
!15320 Wrong support channel listed
!15274 adding instructions to optimize images
!15261 Updates from 2018-10-09 at risk triage
!14779 GitLab.com stability update

2018-10-10

!15328 swag updates
!15325 Create a Data and Analytics space in the handbook
!15318 Add community response channels overview
!15317 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15316 generalized instructions
!15314 Resolve "preparing confidential blog posts"
!15313 Add latest overview demo
!15310 Added updated links for instructions to ContractWorks.
!15309 Improve Create team page somewhat
!15307 Updated to line up with new Contract Approval Workflow
!15299 formatting for headers
!15293 xdr enablement Enterprise IT Roles 2018-10-10
!15290 Update dates and descriptions for Forrester reports
!15228 updated Infra FGU responsible person (me)
!15202 Enhance Distribution infrastructure maintenance documentation
!15182 Added step to "Creating a New Page" section
!15000 edits from review apps to code review and change i2p to p2m.
!14931 Update to Lead Routing based on new rules as of 2018-10-01; removing Strategic segmentation.
!14191 Generate a changelog for the handbook

2018-10-09

!15289 fixing link
!15288 rmv outdated tech
!15284 Update remove old forrester content
!15279 Avoid use special characters in branch name that people copy/paste
!15268 Update export info in handbook.
!15267 rmv tech stack details not used any longer
!15263 Chart of Accounts Policy
!15255 add medicare notice to benefits page
!15249 Add Frontend team pages
!15248 Prioritization section for Manage team
!15242 Clarify how to add yourself to team page
!15241 added oct 2018 newsletter
!15240 updated gemstones
!15237 Add information on what to do if someone is working on a ticket that you'd also like to work on
!15201 Fix typo in index.html.md
!15178 Resolve "Create Vendor Contract filing process page"
!15171 Evangelist program page
!15058 Jarv/add canary design

2018-10-08

!15233 add send limit to outreach info
!15227 How to credit blog posts
!15222 Clarify criteria
!15220 Why business cards for all.
!15215 Adding information about how to become an interviewer.
!15214 Add LinkedIn
!15209 Add License Management report
!15191 update company and fgu call instructions
!15188 updated TAM index page
!15139 Initial CI/CD Infra Blueprint
!14841 Add page outlining disaster recovery concepts.

1970-01-01

!15203 Fix typo in index.html.md
!14331 Correct "setup" and "set up" grammar sitewide
!13958 Fix typo in confidential information section

2018-10-07

!15195 Fix multiple pages w/ spelling formetting and links

2018-10-05

!15187 Add ToC
!15181 Jj xdr coaching
!15170 Update handbook - move XDR content to separate dedicated page.
!15168 Added instructions on how to request access to YouTube
!15166 Update support handbook main page
!15165 Update move content from main AR handbook page to this page.
!15162 20181005 mpm section updates
!15157 add bizible definitions
!15155 Add link to Marketing Programs
!15146 Add Bizible definitions and usage
!15145 update fgu to change names and add engage
!15143 Update fixing some typos, adding dates to reports, adjusting layout
!15124 Updated handbook typo
!15116 #15 Update wording
!15073 Update issue escalations workflow
!15064 [Quality] Add a link to the known QA failures
!15030 add blurb around maintaining vision epic/issues up to date.
!15015 Added link to vendor contract approval process
!14804 Geo Planning Board link update

2018-10-04

!15141 Resolve "New AR handbook subpage for XDR training"
!15132 Clarify inactive issues - blog hb
!15131 Remove Forrester VSM info, because link to VSM page is here.
!15128 Fix a typo: chang -> change
!15126 Add on-call summary description to SRE handbook page
!15123 Velocity typo and clarification
!15119 add best practices
!15111 Add events calendar
!15103 Modify scoring & record creation
!15091 Updated status info

2018-10-03

!15100 fix tool page template and make website edit instructions talk about using it
!15092 Adding a "the" as a candidate example.
!15081 Add professional services rqst details
!15080 Add example of standalone specialist job families
!15074 Added link to Manage playlist
!15072 Add crosslinks between sections talking about ambition
!15067 Updates to CHD
!15066 Added "mandatory" comment on details for event to be added
!15065 Resolve "add workflow to blog handbook"
!15063 add link to email policy in rules of engagement
!15061 Link directly to the template
!15053 Fix ERB templating in ops-backend/configure/index.html.md.erb
!15050 Add email signature to tools-and-tips page
!15049 add MPM details to duties chart
!15039 Updating the 360 page to remove Lattice
!15021 Update hack day instructions
!14976 added detail on trial process
!14935 Added security facet in test planning.

2018-10-02

!15036 add link to issue board
!15023 Updating page to include instructions for specialist families
!15017 Add blackout notice to handbook
!15009 Adjustments to alliances handbook
!15005 Update ops-backend/configure/index to match new template
!15004 fixed tiny style typo on EJ README
!15002 ak-move-press-boiler-plate-section
!14997 fix spelling mistakes
!14996 Update Plan backend handbook page
!14993 Fixing empty alliances handbook page and adding inbound request section
!14991 Updated prioritized board link for Manage
!14984 fix dalia's role and update monitor team name
!14982 update blog handbook
!14946 Add quality team’s project management process
!14753 Capabilities are a grab bag.
!14652 updated wording for term departures

2018-10-01

!14971 Clarify instructions for adding features
!14962 Fix a few typos in source/handbook/engineering/quality/test-engineering/index.html.md
!14960 Add team members to Monitor team page
!14956 Update handbook for Content Hack Day Q3
!14953 Build individual team pages using data from team.yml
!14947 Tiny grammar fix turned reword for meetup schedule
!14943 Add link to dir readme and update CI/CD names
!14940 Template for team pages
!14938 RACI in README
!14933 Adding the MSA or EULA effective date if the client/prospect will not sign our order form.
!14907 updated Terminus section and swag.
!14789 Update blog handbook
!14303 Fix link + better description for adding blog posts social sharing image

2018-09-30

!14937 Management span.
!14936 Emphasizing velocity
!14926 20180929 mpm section updates

2018-09-29

!14912 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14911 fix URLs without titles
!14707 Clarify that GitLab Gold is available for private accounts
!14617 Added test engineering, plans and process to the Quality handbook

2018-09-28

!14871 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14867 Update swag requests
!14862 Remove arrows from Forrester graphics
!14858 Update source/handbook/tools-and-tips/index.html.md
!14857 Update source/handbook/marketing/product-marketing/competitive/application-security/index.html.md
!14852 Add CFO to approval process
!14844 Resolve "Correcting a grammar mistake in the Gitlab handbook."
!14813 Adding an alliances handbook
!14808 Updates to engagement rules and adding MQLs
!14580 clarifying spending money
!14265 adds gdpr article 15 workflow
!14027 Create "How to Respond to Tickets" Page

2018-09-27

!14859 Added detail around "value" to the person.
!14851 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14850 Updated Email Communication Policy section
!14837 Clarifying that if no level is indicated, it is intermediate
!14833 Update Forrester list to remove CI tools. It's above.
!14830 Update remove ARO from future reports
!14824 Update source/handbook/marketing/marketing-sales-development/sdr/index.html.md
!14822 Wiring Design to Infra main page.
!14817 Add notes about ambitious planning to product handbook and direction page
!14816 Fix "Geo development" link
!14807 Update to include lessons learned in handbook
!14805 update to pro rated language in director comp
!14796 infra/5088: storage nodes design
!14784 initial infra design and template
!14296 Fix broken link to upgrade metrics on distribution page

2018-09-26

!14788 Move content marketing to corporate marketing
!14777 Reword Create team description and link to 2019 product vision.
!14775 Adds two extra points to the how to become a maintainer guide
!14774 Remove step to unlabel from Distribution triage documentation
!14773 Update post event f/up to match process
!14770 Links updates and change to APAC call time
!14768 Dalia's readme
!14733 example to clarify stock options for promotion
!14608 Add 'team calendar' section to monitoring team page

2018-09-25

!14757 Fix CI/CD typos
!14754 Adjusting the language for transfers to add clarity
!14743 Update source/handbook/git-page-update/index.html.md
!14740 GDPR Workflow Fixes
!14730 Update handbook with training docs from week 1
!14723 Update ops backend configure team page
!14714 Fix links which describe how we decide what is paid and what tier
!14713 Add GCP Security Guidelines Policy link to internal doc in handbook
!14712 Add security-aware dev report to archive
!14673 Rename Community Marketing to Community Relations in documentation
!14667 Fix minor typo on Communication page

2018-09-24

!14704 Add dev research report to archive
!14702 Example for candidate on how to edit the handbook
!14694 Move Secret Snowflake page to the People Operations section
!14692 additional wording to internal transfers.
!14688 Update editing paragraph to get rid of mailto
!14687 Update training paragraph.
!14686 Clarify role of backups
!14681 add results from survey page
!14676 Metric Meeting Format
!14675 Update segmentation in Business Ops Section
!14672 Adds GitLab instance survey report under "GitLab.com"
!14642 Add Bora as the OSS Project expert
!14614 Adding HRBP to review discretionary bonus
!14558 Update index.html.md
!14402 Update EDU process

2018-09-22

!14660 add demo link
!14656 Minimize pressure to work long hours
!13955 GitLab 11.3 Release Post

2018-09-23

!14653 Update source/handbook/finance/operating-metrics/index.html.md

2018-09-21

!14649 Added logo specifications to Design System
!14644 Update the email request process
!14633 Add EMEA Support / Sales / CS cross functional meeting
!14627 Fix broken link for Jetbrains license management in "Spending Company Money" section
!14625 documenting secret managemnent
!14621 Add Security Products header and anchor
!14618 Infrastructure Blueprint
!14607 Rollover to Betterment

2018-09-20

!14601 non-reimbursement expenses
!14600 Update index.html.md.
!14595 Add support and docs cross functional meeting
!14590 Rename engineering_areas to capabilities
!14586 Clarify experience factor template team member input section
!14565 adds cross functional meetings
!14529 Update: Adding Abuse team to workflow
!14433 Move Monitor team sections around, remove technology
!14403 Changes to the Geo Team frontpage

2018-09-19

!14564 contractor invoice
!14562 add new slack channel
!14560 Add deprecaed doc to the sales enablement training page on PMM part of website
!14551 Add community contributions to product priority
!14546 Update fixing errors by deleting section
!14533 Fix playlist link
!14527 Update Marketing Handbook links
!14523 Fix several issues with communication page.
!14517 Removed link to article that doesn't exist anymore
!14502 Flow one
!14498 handbook: support: add chair, internal requests
!14479 Define the difference between "team leads" and "managers" at GitLab
!14449 Added Vendor Contract process

2018-09-18

!14508 Update analyst handbook page with training
!14507 add links to pipe-to-spend links to Update source/handbook/business-ops/index.html.md
!14500 entire devops lifecycle
!14495 Warn about Slack private groups
!14486 fix broken greenhouse link
!14484 remove referral, update greenhouse with zoom, removed sections in lever already in gh
!14482 Remove Robert from the Quality team page
!14478 Update update with education section of analyst reports
!14476 add domestic partner hsa information
!14469 Removing AZ
!14467 Define EULA Acronym
!14466 Add TOC.
!14465 Adding Outreach.io Call disposition info to handbook
!14453 Entire DevOps Lifecycle and 200 percent messaging
!14452 Secure Team - Add YouTube playlist
!14450 Jj removing maturitymodel
!14448 AR Workflow for refunds
!14442 Move redirect setup policy to the handbook-usage page
!14333 Fix link to image, and make Markdown source conform more to standards.
!14312 Explain why we still use "Security Products"
!14204 Fixing a typo in the handbook
!14190 Update the number of contributors to GitLab CE
!14128 Add bullet point in Communication linking to Chat channel page
!14037 Update "hiring SOs/family members" policy to address concerns of privacy

2018-09-17

!14446 Add social media profile assets
!14441 Replacing growth marketing with pipe-to-spend
!14440 Fix broken links to the /hiring/roles/ folder
!14439 Fix broken link to success_image
!14438 added sales enablement
!14435 Add new experience factor worksheet with soft skills, team member inputs
!14423 more updates to reseller marketing kit
!14420 KL Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14412 add inmail issue template Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!14411 Cigna ID Cards
!14409 Revert "Merge branch 'complete-devops-lifecycle' into 'master'"
!14404 PS Opps must have a Parent Opp
!14400 Reviewers and Maintainers process
!14394 Add instructions for tool logos on home and compare pages
!14391 swag updates
!14387 move capabilities from pricing page
!14382 Update handbook pages via new community contribution workflow
!14354 Updating Barbie's schedule Hours preferences under EA
!14344 Move Secure page to direction
!14340 Add theme for Ocotober frontend call
!14316 Flatten categories and capabilities to make it easier to communicate and reason about.
!14197 Add advocate-for-a-day Slack channel to CM handbook

2018-09-16

!14390 moving some swag stuff to just be in corporate marketing
!14388 Update source/handbook/marketing/product-marketing/reseller-kit/index.html.md
!14384 Resolve "Comparison PDF Generation is Broken"
!14334 Update mentions of Complete Devops

2018-09-15

!14380 Add notice about adding links to categories and capabilities
!14377 Add DevOps to "Is it similar to GitHub?" message
!14352 Added note about 'partially' flag to 'tools' field.

2018-09-14

!14367 401k Information
!14361 Standardize on complete DevOps lifecycle
!14330 Link into Greenhouse information, remove more references to Lever
!14323 Add pipe-to-spend to Marketing Metrics section in source/handbook/business-ops/index.html.md
!14317 Update content and links to reseller marketing kit
!14214 Make it simpler
!14207 Replacing availability with Team Meetings Calendar.
!14161 Update meltano team roles

2018-09-13

!14301 Update Exec preferences
!14298 Minor Manage Team page update
!14290 added manual way process for Non ACH and Non US Residents
!14287 fix image
!14283 moved swag from fm
!14282 moved swag to corp marketing
!14279 Revert note about registry not working with canary env
!14273 Adding notes that Parent account is the Ultimate Parent Account in SFDC
!14266 Add devops interview report to archive
!14262 Update MVC section with thin content details
!14242 Resolve "Update categories to use stub vs name"
!14212 Support workflow: needs-org: add resync
!14209 remove link written over
!14152 Update Supporting Community Individuals CA handbook
!14138 support workflow: update/rename 2FA
!14023 Creating reseller marketing kit page
!13996 handbook: add link to support email workflow

2018-09-12

!14261 Changing tone
!14258 Add link to Tommy's README
!14250 Remove hiring order list
!14244 comparison summary instructions
!14241 editing XDR coaching
!14236 Fix services .com support bootcamp link
!14234 fix headers on greenhouse page
!14229 adding XDR coaching to the enablement page
!14223 Update source/handbook/engineering/career-development/index.html.md
!14216 Add partial reimbursement language
!14203 Update field marketing page
!14179 Specifying confidentiality rule for security issues
!14137 adds information request workflow
!14127 Add new structure for Monitoring Team handbook page

2018-09-11

!14218 featured blog post instructions
!14211 Eric's Links
!14208 Servant leader
!14194 update referral info for GH
!14193 Updates to Benefits with Lumity
!14184 Never too high, or too low
!14181 clarify website scope and ownership
!14180 Clarifying non-traditional background
!14151 Update source/handbook/engineering/infrastructure/production/index.html.md
!14079 Added some additional language to the initiative part. Managers and employees…

2018-09-10

!14175 clarify prime commuting times
!14168 Greenhouse-commits
!14146 Added retro info to Manage page
!14145 Update zoom info
!14143 Added Functional Approval defintion
!14130 Add sre report to ux archive
!14090 Update security paradigm link
!14062 Update source/handbook/engineering/career-development/index.html.md

2018-09-07

!14135 Add Lumity Payroll Processes
!14118 Documenting Iconography as part of our Marketing Design System
!14105 Added interviews with churned users report
!14098 Fix a typo on the Quality page
!14086 adding some language around career development roles and responsibilities for…
!14008 Offboarding Procedures: updating for clarity

2018-09-06

!14100 Update index.html.md
!14082 Updates to monitoring page
!14080 Resolve "move case study publishing process to customer reference handbook"
!14078 Rename Product Core Values to Product Principles so it's not confused with company values
!14073 update the campaign member status
!14071 Fixes various links for the public dashboards
!14070 Fix broken arch image and atom is opionated about whitespace/punctuation.
!14069 Add note on manually scheduling coffee breaks. Improve instructions to add new team members via the Web IDE.
!14057 Note how to request an account on Staging. There has been multiple Slack…
!14055 Rename Security Features page to Security Paradigm
!14046 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14044 Add social takeover notes
!14042 Update process to be more accurate
!13975 Add security features page

2018-09-05

!14043 Fix small typo in source/handbook/engineering/career-development/index.html.md
!14040 crosslink campaign expense policy to finance handbook
!14039 deprecate spreadsheet
!14031 Update source/handbook/values/index.html.md
!14022 reupdate company call
!14018 Add gitlab-ce#48847 to UX Design archive
!14012 Add section on career coaching for engineering, senior dev template
!14006 Career Dev components
!14004 Eric readme
!14003 Add github ci cd faq
!14000 corrected run-on sentence on spending company money
!13999 Adds research report to research archive
!13998 Add new depts and allocation methodology
!13990 Typo
!13970 Fix links to dashboard graphs

2018-09-04

!13972 Rename eShares to Carta
!13971 Pension Edits

2018-09-03

!13960 Clarify Sales OPS link to BizOPS