Handbook Changelog

2018-12-11

!17228 Update handbook instructions for handling suspected phishing attempts
!17085 Turn category vision suggestion into a markdown template.

2018-12-10

!17213 Support handbook minor fixes
!17204 correct link to offers page
!17199 Fixed typo
!17187 Update Growth FEM to @dennis
!17094 Fix www.about problems
!16933 Add more visibility on the growth team
!16932 Updating how Sales Segment on Lead is populated
!16836 workflow support: add admin note page
!16537 Adding the additional process of how to mass add contacts and add them as…

2018-12-07

!17168 add nextravel to tech-stack
!17167 Change the speakers to Zendesk
!17162 Update merchandise.html.md - Fixed "list of countries we do not do business in"
!17159 modify apac/latam mm
!17156 Add description of team member laptop buyback to offboarding page
!17149 modify territory mpas
!17148 Update index.html.md
!17147 Update index.html.md
!17146 Update index.html.md
!17142 adding instructions
!17127 Fix the broken link to the ceo pricing page
!17113 Adds a network architecture diagram
!17068 Updating Offboarding Process
!16993 Add note to distribution triage steps about follow up issues

2018-12-09

!17166 Removed Sync areas from Manage "other functionality"

2018-12-06

!17124 Specify that Delivery does .com releases
!17114 Update Coaching section
!17098 Whole mumbers
!17097 Details on EE license.
!17092 Added the video recording requirement for the Stage Vision page.
!17087 Fix broken link & typo
!17053 Link terraform automation design doc from index
!17046 Added Sync team
!17042 Update GitLab Status Twitter account workflow
!16877 Added prioritization values to Manage page
!16853 Create a new page as a collection of useful links
!16805 Quick reference for common workflows

2018-12-05

!17088 Update mpm handbook with calendar for email marketing
!17079 Handbook: support: 2FA add note
!17076 move "other security topics" to bottom + add section statement supporting compliance
!17073 update how to add fed financial check to bgc
!17066 Split Gifs section
!17064 Add key to explain product role acronyms
!17063 Update youtube/index.html.md to fix typos
!17019 Add Product OKRs for 2019 Q1
!16910 Adjust office spending caps to better align with market values

2018-12-04

!17035 update salary field as optional with examples of when to use it
!17033 add link to doc, instructions for new access-request, and description of provisioner
!17024 add new source
!17018 add speaking sess to scoring
!17013 Rename Dev Prod to Eng Prod per industry standards
!16985 Adding team members and counterparts
!16960 Reverting sync addition to category page
!16949 Add on-call participation as reasoning for mobile reimbursement
!16916 Resolve "Add SOW scoping details to CS handbook"
!16876 Handle one-license-per-institution EDU rule on a case-by-case basis
!16874 Automatically compress PNG images
!16649 Removed sections referring to deprecated Risk Assessment Process
!15821 change formatting on blog analysis
!15719 Add marketing coordination

2018-12-03

!17010 Add internal customers section
!17000 Fix wrong label mention for blog posts
!16999 adding spain and ireland
!16997 adding cxc payroll change process
!16995 Probationary Periods
!16988 Benefits: SafeGuard and CXC
!16987 Updated extension for devops-tools workflow page
!16935 Improve CA workflow and update CA handbook
!16904 Adds sentry deck to support handbook
!16897 Update source/handbook/finance/department-structure/index.html.md,…
!16883 Newsletter Updates to Handbook

2018-12-01

!16958 Markdown Layout Modification
!16924 Update 404 URL to correct link

2018-11-30

!16957 update greenhouse - background checks, contracts, offers
!16953 Update source/handbook/marketing/product-marketing/messaging/index.html.md
!16950 Reworded reassurance sentence for paging security
!16946 sync team to categories page
!16941 Update index.html.md to describe our first Support week-in-review iteration
!16939 Add suggestions for labeling product categories epics
!16928 Update source/handbook/ceo/pricing/index.html.md
!16915 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16914 Create spending company money examples page
!16852 Remove Support Turbos & Breach Hawks
!16845 Add reference for important dates.
!16803 Add instructions about analyst engagement for product team
!16761 Add Growth to product categories
!16760 SMAU introduction.

2018-11-29

!16906 updated for group conversation livestream
!16905 Changed devops-tools.md > devops-tools.html in index
!16903 update initial source table
!16900 Adding East SDR and fixing 2 spelling errors.html.md
!16899 Update source/handbook/business-ops/index.html.md
!16895 "Quality" is a Department
!16887 Add blog templates to handbook
!16881 changed SDR Southern Europe to TBH to Anthony Seguillon
!16868 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16858 Moving Security under the Engineering section of the TOC
!16835 Add gitlab-elasticsearch-indexer to Plan's functionality
!16811 Add Technical onboarding (workflows) doc for Secure
!16792 Move OSS project to Community Relations subgroup
!16782 Workflow support: add account/project change workflow
!16765 Adjusts instructions for updating release post manager

2018-11-28

!16856 Bgc 18
!16844 update link to 2019
!16842 Greenh offers
!16838 Added to section on how to request a field event.
!16833 Create is the point of contact for shell and workhorse
!16832 Include MVC issue and improvement epics in category vision
!16826 remove reference to sales@
!16822 Add "Team Meetings" calendar instructions
!16821 Break 'announcing terminations' into more paragraphs
!16818 401(k) funding process
!16816 Added the DevOps Tools page to the community response channels and documented workflow
!16812 Improve screenshot compression guide
!16810 Added Index and fixed formatting issues
!16808 Move Territory info
!16807 Updated current object storage state in DR Design Doc
!16742 Add "What to work on" section for Create backend team
!16715 Remove incentive
!16654 Adding SSO exclusion from prohibition and added examples of removable media reference in the AUP
!16286 Outlines different interactions with security
!16026 Specify interface from Prioritization (PM) -> Execution (EM)

2018-11-27

!16798 update new orleans summit invitation letter
!16788 Update index.html.md. Add LittleSnitch Firewall as recommended software
!16737 Reformat EDU/OSS part of the CA handbook
!16700 Added a section for the Production Change Lock (PCL)
!16192 PII workflow
!15647 Terraform automation design doc

2018-11-26

!16756 update company call to new platform
!16750 Update index.html.md to add amendment section
!16718 Minor spelling corrections in 360 feedback page
!16708 Update Engineering Alignment
!16706 Update Support process for getting an on-call Engineer's attention
!16697 Fix some onboarding links after content was moved
!16694 create recruiting process framework section, update hiring links

2018-11-23

!16741 UX Research handbook updates
!16717 Handbook: support pages reorg attempt
!16671 Repeat the header for each stage in the maturity page
!16601 Document best practices for cross-domain-area collaboration
!16502 Add Global Maps & Territory Assignment
!16125 handbook: support workflow dormant process make uptodate

2018-11-22

!16722 Remove lingering references to CI/CD ops-backend team page
!16667 Handbook update for hackathon
!16318 added the OPS team will create a separate account in Salesforce instead of can do it ourselves.
!16194 add additional inquiry types

2018-11-21

!16705 Update reseller marketing kit page to include security
!16699 Fixing the broken links to Engineering Manager job family
!16691 Support handbook deep dive section
!16672 Update improving our processes section
!16593 Avoid offset meetings
!16588 Updated priorities for UX designers
!16388 Adding re-instating blocked accounts workflow  fixes https://gitlab.com/gitlab-com/support/support-team-meta/issues/1319

2018-11-20

!16683 Added missing step to contract instructions.
!16681 Update source/handbook/marketing/product-marketing/tiers/index.html.md
!16680 Update source/handbook/finance/sales-comp-plan/index.html.md
!16678 included SRE onboirding edits
!16676 Update community response channels overview
!16670 Fix link to Maintainer/Reviewer
!16663 Update index.html.md
!16662 updated laptop policy
!16658 fixes to Infra main page for Other Pages section
!16643 Minor spelling updates to global compensation page
!16634 Improve onboarding page.
!16633 Bringing the oncall page up-to-date.
!16613 Add note about announcing CE/EE settings changes
!16582 Added page on feature instrumentation

2018-12-08

!16666 Add best practice for transitioning 1-1s to new managers

2018-11-19

!16655 Clarified last step
!16653 mention instead of assign
!16648 three interviews per day, other scheduling edits
!16644 Update source/handbook/finance/department-structure/index.html.md
!16622 fix broken images
!16579 Added access control procedures to access management section - access removal timeframe for review by PeopleOps
!16510 Define maturity stages
!16196 Tam Handbook - Current Upgrading Customers
!15714 Update DMCA workflow

2018-11-16

!16608 add EKS setup file
!16602 how to set up email permissions and send on behalf of someone else
!16598 add new campaign channel
!16591 Updating CXC
!16583 Update handbook links
!16572 Added Acceptable Use Policy Blurb to Code of Conduct page
!16571 Local update team page
!16570 Update index.html.md revised link to security deck to point to new Nov 2018 deck
!16547 Jfinottochange2
!16516 Add security to our workflow
!16506 Fixing a few more places where FGU is still referenced
!16471 Resolve "Add pointing details to the data team page"
!16440 Update index.html.md.erb added to solution definition.
!16435 Add Combine consistency and agility to Leadership Page
!16421 Incident review process
!16217 first iteration of Infra OKR blueprint

2018-11-15

!16576 clarify sharing social links and referrals
!16575 Jj pmmhandbook1
!16574 Adding AUPolicy Link to Other Resources for Gitlabbers section
!16573 ak-pmm-responsibilities
!16567 Move pm content
!16565 Update index.html.md
!16563 ak-add-pr-link
!16562 open enrollment
!16554 add cigna information
!16545 adding thumbs up
!16541 Updated Error Budget description
!16536 Update 1:1 index.html.md subordinate -> individual contributor.
!16535 fix spelling
!16533 Point tech interview link to deep link instead of redirect
!16515 fix dormant username links in handbook
!16514 wording edits to DMCA workflow
!16513 Remove duplicate content between Job Families and Hiring pages
!16501 Add images and updates to MPM handbook
!16494 Update Product Handbook page to be explicit about dogfooding tracking activities.
!16480 Ak split pmm hbook
!16457 Restructure planning and roadmaps
!16430 Resolve "Internal channel convention"
!16360 Changing "Master" to "Maintainer" in Permissions section
!16304 Maintainer mentorship
!16281 Add how to become a maintainer for frontend

2018-11-14

!16508 Integrate Applying page into Jobs FAQ
!16505 Low context communications - Handbook update
!16504 Update PO process
!16503 Create post-interview instructions page
!16499 Add experience factor definitions for new backend engineer role
!16498 add images
!16496 update vacancy process to include recruiting tasks
!16495 Minor nit fixes while reviewing /handbook/product/categories
!16492 Made changes based on discussion with Jamie
!16490 Update Manage FE page
!16489 Added TOC per handbook style guide
!16488 Revert "Update index.html.md"
!16486 Updated to include more thorough guide for using ContractWorks
!16474 Update suggested email intro template
!16463 Cleanup database team page.
!16438 Update frontend themed call results and add next theme
!16436 Update retrospective
!16408 add process for administering secret snowflake
!16273 Update Metrics Meeting to include decision and action tracking in the presentation
!16243 move page instructions

2018-11-13

!16446 Add reference for Kenny Johnston.
!16445 Fix TOC on internal AUP page
!16443 Adjust Ops Product Leadership
!16439 Creation of new AUPolicy Page
!16434 Add a section about growing in Transparency to my README
!16431 Fix capitalisation of "Apple Watch" and "Apple Pencil"
!16428 updating candidate information in greenhouse
!16419 Update MVP announcement channel to #release-post
!15001 Design Doc for Disaster Recovery

2018-11-12

!16405 Continued work on /handbook/hiring/interviewing
!16391 Update MVP process
!16382 Values consistency and efficiency

2018-11-10

!16373 Edit security handbook 2FA guidelines
!16371 Adding high-level overview for new delivery team
!16370 Update index.html.md

2018-11-09

!16369 Add team pages for Release and Verify, remove CICD
!16366 add public sector contact form to scoring
!16362 Add slack alias to Monitor team page
!16359 Update security best practice 2FA
!16357 Add EDW security requirements to Data & Analytics
!16356 Jj xdr coaching page
!16349 Provide background for Engineering communication
!16340 Merge branch 'update-support-channels' into 'master'
!16339 Jj typos3
!16334 fix: Update typo

2018-11-08

!16337 Hiring handbook section rework - pt. 2
!16328 Removing PO approval for direct customers since all direct customer POs are null…
!16326 Fix #group-conversations Slack channel name
!16323 Re-organize /handbook/hiring around target audiences & function
!16320 link to Chorus training instructions
!16315 Fix broken link
!16312 removed extra -
!16301 Add implementation details about throughput
!16300 Adding new page for Chorus
!16299 Adding Chorus to the Tech Stack
!16298 clarify List Imports
!16296 Fix Licenses page link
!16284 Clarifies the role of Support Team at GitLab
!16283 Details how to respond to objections to the technical assignment
!16256 Draft a policy for engaging with comments and users on YouTube
!16252 Reorganize the sales team's front page in the handbook
!16251 Update on the company expenses
!16170 Developer productivity to be gitlab-docs maintainer
!16057 Add merch complaint instructions

2018-11-07

!16280 Update support team slack channels
!16268 Add Plan guidance on picking an issue to work on
!16265 removed links to individual sequences, redundant, add Gold trial nurture issue
!16263 update bgc policy to include sterling
!16262 tos to people ops
!16257 Add style for current post
!16247 Added note about infrastructure level approval for DB and server-level access
!16238 Adding a space - just one
!16193 Add throughput labels
!16152 clear up messaging on CE/EE vs pricing tiers
!16062 Update ee language
!15619 Updated UX Research processes

2018-11-17

!16253 Support Handbook Combing Updates

2018-11-06

!16250 add notification config to greenhouse and update offer package process
!16245 add Google Search Console and Google AdWords to tech stack
!16239 Linked to Sales Process for contracts
!16236 Updated slide deck link
!16227 Fix Distribution team members
!16225 Fix a broken link in the 'Developer productivity team' page
!16223 Change ap@gitlab.com to payroll@gitlab.com for contractors
!16222 Update index.html.md with gating asset procedure
!16218 Update source/handbook/finance/operating-metrics/index.html.md
!16212 Changed page title in link
!16158 Integrate CEO-101 FAQs into Handbook
!15882 Clarifying support policy for short-duration OOO
!15628 Add enablement instructions to the handbook
!15554 Minor Support Handbook Updates

2018-11-05

!16209 Removed Group Conversations deck template link
!16205 Rename file with proper extension and move to proper folder
!16188 Fix link to the patch release template
!16157 Add team meeting issue review process to Support Handbook
!16122 Move social hb
!15735 adding abuse incident section
!15702 Added process for contracts
!14589 Add tech writers to product categories

2018-11-03

!16183 cleanup of infra struct png
!16182 infra teams + org structure diagram
!16176 Fix PMM pages
!16172 Correct spelling error - Update source/handbook/leadership/index.html.md

2018-11-02

!16167 Update VP-Group Definitions - source/handbook/leadership/index.html.md
!16150 Update the number of pages in the handbook to 2k
!16143 update to ultimate, add links
!16133 Update index.html.md revised competitive app sec page
!16132 Update index.html.md revised PMM handbook page
!16130 Transpose the maturity data
!16129 Update index.html.md revise competitive marketing page links to app sec
!16128 Change exploring to implementing throughput.
!16127 Small spelling corrections on the EA index page
!16126 over 2000 pages in the handbook!
!16124 fix progression order
!16096 Junior developers -> junior engineers
!16092 Resolve "Update 'how to become a maintainer' to add new guidelines"
!16081 Add category epics to product handbook
!16015 2nd iteration on service levels and error budgets framework blueprint
!14734 Add SDR deck

2018-11-01

!16121 update list import information
!16114 Update guidelines for handbook hierarchical structure
!16113 Quick markdown formatting fix
!16112 greenhouse additional resources
!16105 Updated Manage board links for FE and BE
!16100 Add maturity to categories
!16094 Update index.html.md removed paragraph explaining difference of roles and…
!16093 Update index.html.md moved roles vs persona definition here.
!16090 add auto-tag info
!16089 Update fix typo
!16085 update broken link
!16082 Add DMCA workflow reference to security handbook
!16078 Update index.html.md removed dates and fixed formatting
!16069 Resolve "Update SA Triage process"
!15474 add tables of requests
!15471 conference policy
!14726 Adds a better explanation about inclusive interviewing.

2018-11-04

!16116 Adds issue #82 report to the research archive

2018-10-31

!16075 Update source/handbook/marketing/product-marketing/index.html.md
!16074 Summit leadership training integration into primary summits page
!16072 right link for STD form
!16068 Update fix font on report links
!16064 update payroll procedures
!16061 Update EE language
!16058 Reformat Info on the Page
!16055 Add link to dependency license pages to distribution handbook
!16053 Add next frontend themed call
!16051 Consolidate Opportunity information to Business OPS section
!16041 Rearrange handbook handbook table of contents
!16038 Change "remote-only" folder name to "all-remote" and fix related links
!16035 Update analyst handbook page to include Thought Leadership section
!16009 Test automation career path
!16001 Define order of what page to link
!15627 Update direct deal PO process

2018-10-30

!16040 More minor handbook updates
!16039 Ensuring people know that don't ask, doesn't mean don't tell for Time off
!16036 comp calc may be different after annual review
!16033 Add Data Integrity Policy
!16018 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!16013 Add info about expensing VPN
!16010 blueprint: service levels and error budgets
!16007 Still interviewing but not accepting new applicants = Draining
!16006 Updating the recruiting alignment to include Kike
!16002 Add social native activities
!15995 Update _categories.md.erb
!15817 Update general guidelines index.html.md into subheadings

2018-10-29

!16004 links need new target
!15990 Stating that medical related time off should also be communicated and moved to STD after 25 days
!15988 AmEx policy update.
!15986 Quickly removing a comma
!15984 Document manager as being the person who manages design tooling licenses
!15983 update greenhouse page and vacancy opening paragraph
!15976 Editorial style update
!15975 Add note on submitting minimal Expensify reports to avoid excessive fees
!15966 Link to new issue in Alliances project with template pre-selected
!15924 update interviewing page
!15865 Resolve "Add information for customer communication to TAM Handbook"
!15858 minor handbook support add link to feedback template
!15830 Add section on scheduling guideline and code review/submission
!15825 Update needs org workflow
!15763 support dormant username workflow update
!15323 Add design for GitLab CICD.

2018-10-28

!15958 Add alt links

2018-10-27

!15952 updating dotcom escalation point
!15703 Resolve "Create page for Legal process for Salesforce Negotiations"

2018-10-26

!15940 Update source/handbook/business-ops/index.html.md to add link to help issue template in _issues.help
!15931 Kl update crp
!15925 remove headcount spreadsheet until finalized
!15920 reorder tech stack to alphabetical order
!15915 iteration on delivery team addition
!15911 Add link to slack channel for CS team
!15910 Share as much as is useful.
!15897 add new campaign types& defs
!15896 Use the correct title for Delivery team EM
!15894 Resolve "Move pages to community section"
!15891 Resolve "Move feature pages to products"
!15888 correction to scoring definitions
!15886 Resolve "Move team pages under /company/"
!15873 add payroll changes doc
!15861 Need to fill out fields in SFDC: Expected Product and Expected Number of User in Stage 1 or Later
!15857 Add SPD/Fee Disclosure to the Hanbook
!15826 KL_Update source/handbook/marketing/product-marketing/index.html.md
!15788 Working on unscheduled issues for Plan team members
!15772 minor edits to the support onboarding page
!15669 Update Developer role to Backend Engineer
!15593 Adding Visual Compliance to the tech stack and also notes around opportunities…
!15302 Updated Manage page - team and unscheduled items
!15042 add note to carry over not-merged items for kick-off

2018-10-25

!15883 Molly add issue board
!15881 Minor handbook updates to formatting
!15880 From led to proposed
!15878 add training link
!15872 Security runbook updates
!15864 add information on manager input form
!15854 Resolve "Move find a speaker page"
!15846 Clarify image crediting
!15843 compress common links; split mission and vision
!15839 Resolve "Install page updates"
!15835 Add links to people
!15833 Move product categories back to markdown
!15832 Resolve "Move Culture section under Company"
!15829 Added Boston CISO & CIO event details
!15824 update vacancy process in greenhouse
!15818 Resolve "Move topic pages to solutions"
!15812 updated security handbook page with access process information
!15799 Move product pricing page to CEO folder
!15791 Added more info to Data Page in Handbook
!15730 updated access request process note on environments page
!15590 Fix typos and links
!15534 remove outdated info

2018-10-24

!15823 modify opp close date.
!15815 update close date to align w/ sales process
!15814 Added link to Contract approval and procure to pay process
!15811 Add Security Awareness Training provider
!15808 Offer Signatures to include Recruiting Director
!15807 Added word "contract" up higher.
!15805 Update source/handbook/marketing/product-marketing/enablement/xdr-coaching/index.html.md
!15804 Move instruction for work in progress feature
!15803 Add instruction for proper use of the work in progress feature
!15797 Update the root cause analysis page filename and links to it
!15790 Fix some links in blog handbook
!15789 infra/blueprints cleanup
!15784 Convert "post-mortem" to "root cause analysis" throughout the site
!15782 Add Slack UI tip
!15781 Remove areas
!15780 Resolve "Update /sdlc links"
!15779 fix broken link
!15778 Add map for mileage
!15776 Resolve "Move licensing FAQ"
!15767 Reformatting 'handbook guidelines' under sub-headings
!15755 Make asking for peer reviews a bit more defined by having a minimum stated
!15667 Update Exchange Rate policy for clarity
!15650 align content marketing team to dev and ops integrated teams
!15645 added section about stable counterparts
!15610 Gerir/infra/blueprint/delta
!15409 Markdown guide: how to embed GitLab Snippets in md files
!15278 Add people ops calendar

2018-10-23

!15775 Update post event process
!15764 Update add Gartner ARO page link
!15758 Add scheduling info to hb
!15757 Fixes a few typos in distribution eng. manager
!15756 Update links from categories
!15754 Update investigation procedure
!15748 Correct the links for EM for Distribution
!15736 Resolve "Organize support pages"
!15721 Terminology Update
!15666 added postType to definitions and frontmatter
!15658 Remove security examples
!15591 Update product handbook to utilize design system to work autonomously
!15348 Create a team page for Delivery team

2018-10-22

!15734 Resolve "Move contact page"
!15733 add more greenhouse info, remove lever page
!15726 clarify account ownership
!15725 added access request directions to tech stack
!15724 update IT roles links
!15723 Update campaign cost tracking in Marketing Ops page
!15722 Add an about page for Marin Jankovski, EM for Distribution and Delivery
!15712 Rename functional-group-updates project to group-conversations
!15707 Resolve "Move company pages under /company/"
!15705 Added finance budget approval
!15704 Resolve "Add security to footer nav"
!15685 Add async standup description to Monitor team page
!15677 Update index.html.md with new MPM Support process for events.
!15633 Medium/linkedin handbook update
!15631 Event social process update
!15622 Make the 'Accepting merge requests' workflow consistent
!15515 Resolve "Reconcile stages.yml and capabilities.yml"
!15107 Add cross post section to hb
!15078 Release post - GitLab 11.4

2018-10-20

!15697 Resolve "Move cloud image page to handbook"
!15696 Add website naming conventions
!15692 Add links to main slide files under auto plays. Fix intro paragraph position
!15472 Add info about 'Requires e2e tests' and how it is to be used

2018-10-19

!15690 correct no toc tags
!15686 add defs to glossary
!15681 fix campaign definitiions
!15680 Update list of Security Department resources.
!15676 add privacy for public exposure
!15675 Update index.html.md
!15672 Add off-line demo instructions
!15659 Add Distribution training session DIS007
!15655 add video
!15653 update details
!15640 remove bad quality desk
!15637 Cigna STD
!15507 Improved UX workflow graphic to better reflect documented dates
!15343 Update link to internal issue tracker for Gold requests
!15281 Quality team structure

2018-10-18

!15644 Move cloud native ecosystem page
!15643 Work second.
!15642 add identifying quality post section
!15639 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15638 swag updates
!15629 update pre/post-event campaign status deetails
!15625 Resolve "Cloud native enablement page"
!15621 Use community relations vs. community marketing
!15615 Added definition for monthly active group
!15609 update issue board details
!15605 Changing references of WoW to Milestones, adding theme doc and notes about standup and retro
!15599 Resolve "Add demo-ready environment reference for SA's"
!15596 KL_ Update source/handbook/marketing/product-marketing/index.html.md
!15329 - infra planning blueprint
!15324 Resolve "Document blog analysis finding in HB"
!15298 Resolve "Deprecate /sdlc"
!14995 Add team members to the Distribution handbook.
!14790 update tables in Production Labels for Change Review

2018-10-21

!15635 Scheduling security issues process
!15276 Edited link details for sending invoices and executed contracts to ap.

2018-10-17

!15602 update link to issue board
!15594 Adding Visual Compliance to our tech stack
!15579 update the link
!15578 add details related to issue board in mktg ops section
!15573 Our Listed Initial Sources are the only supported Initial sources via a validation rule
!15570 Added payroll email address under Communication section
!15568 updated email address for contractor invoices
!15563 Corrected the date formats on this page
!15559 Fixed broken link for support onboarding issue
!15556 add workflow video
!15548 clarifying the need to notify managers of time off.
!15537 Consider tradeoffs of video calls
!15535 Added details on instructions for considering a partnership
!15504 Cblake xdr roles
!15469 Resolve "Move and 301 redirect /comparison/* to /devops-tools/*"
!15413 Resolve "Flesh out data page of handbook"

2018-10-16

!15552 Clarify process for updating Gitlab.com status
!15547 debit card
!15533 Updates to sales closing process
!15530 Remove TriNet
!15525 correct mistype in routing rule
!15520 Added planning information to our home page.
!15514 Business OPS handbook updated
!15509 Updated gemstones description
!15460 Reorganize Community Relations handbook
!15452 Update ContractWorks instructions
!15385 Update Acquisition Process Overview: source/handbook/alliances/acquisition-offer/index.html.md
!15246 Changing Benchmarks Based on Role Requirement Changes
!14493 Added MAU definition to operating metrics

2018-10-15

!15506 Update URL for Group Conversations (formerly FGUs) and fix broken links
!15503 Named Account Ownership update
!15498 Returning swag typo fix
!15493 Resolve "Add messaging lead to upcoming release posts"
!15490 Add 2018 Timeline for Comp Review
!15488 Cblake patch1015 add content to manager section of roles
!15483 adjust response time
!15480 add eva, fix finance recruiters
!15466 Move and elaborate on product vision
!15453 add holistic UX to ux handbook
!15451 Update PO requirements for closing deals
!15388 FGUs should be renamed to Group Conversations
!15361 add 3 no rule with Dan
!15352 Add Chef Automation design doc

2018-10-14

!15461 Expand process for epics

2018-10-13

!15457 20181013 Landing page and Handbook updates
!15449 rmv dup source
!15447 internal control addition - COA admins
!15236 Resolve "Deprecate sdlc.yml"

2018-10-12

!15445 Update directions for asking handbook questions
!15440 Add initial source table to handbook
!15437 Update export
!15424 add code review tag
!15422 HSA Transfer
!15418 create recruiting alingment page
!15416 Group Conversations to replace FGUs
!15414 add best practices
!15412 lever to greenhouse for job families and vacancies page
!15410 Added "Engaging the Security On-Call" section immediately after the "Security…
!15407 Add Admin Notes process
!15406 Updated index.html.md with the Security team on-call section
!15405 Rename backend-retrospectives -> async-retrospectives
!15397 Mainly fixes link in topic about release posts
!15395 updated CW log-in request instructions
!15394 Cblake enterprise IT roles page
!15366 update how ux work is assigned
!15364 KL Update source/handbook/marketing/product-marketing/enablement/index.html.md
!15346 Add community response channels workflow sections
!15342 Distribution Open Work Day page
!15339 update Company Card Policy

2018-10-11

!15375 format update
!15371 adding example of participating in live broadcast to transparency value
!15367 Update reports relevant to XDR enablement
!15357 Detail for document process
!15356 Add details re zoom license
!15355 style consistency: deuppercase headings
!15351 Specify "technical debt" as not a "boring" solution
!15345 Auto generate changelog
!15338 live demo instructions in toc and change i2p to p2m
!15332 Update language to move away from "cost of living," which is misleading
!15331 Update Gartner information on other reports
!15326 first iteration to GitLab Access Requests Guidelines
!15320 Wrong support channel listed
!15274 adding instructions to optimize images
!15261 Updates from 2018-10-09 at risk triage
!14779 GitLab.com stability update

2018-10-10

!15328 swag updates
!15325 Create a Data and Analytics space in the handbook
!15318 Add community response channels overview
!15317 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15316 generalized instructions
!15314 Resolve "preparing confidential blog posts"
!15313 Add latest overview demo
!15310 Added updated links for instructions to ContractWorks.
!15309 Improve Create team page somewhat
!15307 Updated to line up with new Contract Approval Workflow
!15299 formatting for headers
!15293 xdr enablement Enterprise IT Roles 2018-10-10
!15290 Update dates and descriptions for Forrester reports
!15228 updated Infra FGU responsible person (me)
!15202 Enhance Distribution infrastructure maintenance documentation
!15182 Added step to "Creating a New Page" section
!15000 edits from review apps to code review and change i2p to p2m.
!14931 Update to Lead Routing based on new rules as of 2018-10-01; removing Strategic segmentation.
!14191 Generate a changelog for the handbook

2018-10-09

!15289 fixing link
!15288 rmv outdated tech
!15284 Update remove old forrester content
!15279 Avoid use special characters in branch name that people copy/paste
!15268 Update export info in handbook.
!15267 rmv tech stack details not used any longer
!15263 Chart of Accounts Policy
!15255 add medicare notice to benefits page
!15249 Add Frontend team pages
!15248 Prioritization section for Manage team
!15242 Clarify how to add yourself to team page
!15241 added oct 2018 newsletter
!15240 updated gemstones
!15237 Add information on what to do if someone is working on a ticket that you'd also like to work on
!15201 Fix typo in index.html.md
!15178 Resolve "Create Vendor Contract filing process page"
!15171 Evangelist program page
!15058 Jarv/add canary design

2018-10-08

!15233 add send limit to outreach info
!15227 How to credit blog posts
!15222 Clarify criteria
!15220 Why business cards for all.
!15215 Adding information about how to become an interviewer.
!15214 Add LinkedIn
!15209 Add License Management report
!15203 Fix typo in index.html.md
!15191 update company and fgu call instructions
!15188 updated TAM index page
!15139 Initial CI/CD Infra Blueprint
!14841 Add page outlining disaster recovery concepts.

2018-10-07

!15195 Fix multiple pages w/ spelling formetting and links

2018-10-05

!15187 Add ToC
!15181 Jj xdr coaching
!15170 Update handbook - move XDR content to separate dedicated page.
!15168 Added instructions on how to request access to YouTube
!15166 Update support handbook main page
!15165 Update move content from main AR handbook page to this page.
!15162 20181005 mpm section updates
!15157 add bizible definitions
!15155 Add link to Marketing Programs
!15146 Add Bizible definitions and usage
!15145 update fgu to change names and add engage
!15143 Update fixing some typos, adding dates to reports, adjusting layout
!15124 Updated handbook typo
!15116 #15 Update wording
!15073 Update issue escalations workflow
!15064 [Quality] Add a link to the known QA failures
!15030 add blurb around maintaining vision epic/issues up to date.
!15015 Added link to vendor contract approval process
!14804 Geo Planning Board link update

2018-10-04

!15141 Resolve "New AR handbook subpage for XDR training"
!15132 Clarify inactive issues - blog hb
!15131 Remove Forrester VSM info, because link to VSM page is here.
!15128 Fix a typo: chang -> change
!15126 Add on-call summary description to SRE handbook page
!15123 Velocity typo and clarification
!15119 add best practices
!15111 Add events calendar
!15103 Modify scoring & record creation
!15091 Updated status info

2018-10-03

!15100 fix tool page template and make website edit instructions talk about using it
!15092 Adding a "the" as a candidate example.
!15081 Add professional services rqst details
!15080 Add example of standalone specialist job families
!15074 Added link to Manage playlist
!15072 Add crosslinks between sections talking about ambition
!15067 Updates to CHD
!15066 Added "mandatory" comment on details for event to be added
!15065 Resolve "add workflow to blog handbook"
!15063 add link to email policy in rules of engagement
!15061 Link directly to the template
!15053 Fix ERB templating in ops-backend/configure/index.html.md.erb
!15050 Add email signature to tools-and-tips page
!15049 add MPM details to duties chart
!15039 Updating the 360 page to remove Lattice
!15021 Update hack day instructions
!14976 added detail on trial process
!14935 Added security facet in test planning.

2018-10-02

!15036 add link to issue board
!15023 Updating page to include instructions for specialist families
!15017 Add blackout notice to handbook
!15009 Adjustments to alliances handbook
!15005 Update ops-backend/configure/index to match new template
!15004 fixed tiny style typo on EJ README
!15002 ak-move-press-boiler-plate-section
!14997 fix spelling mistakes
!14996 Update Plan backend handbook page
!14993 Fixing empty alliances handbook page and adding inbound request section
!14991 Updated prioritized board link for Manage
!14984 fix dalia's role and update monitor team name
!14982 update blog handbook
!14946 Add quality team’s project management process
!14753 Capabilities are a grab bag.
!14652 updated wording for term departures

2018-10-01

!14971 Clarify instructions for adding features
!14962 Fix a few typos in source/handbook/engineering/quality/test-engineering/index.html.md
!14960 Add team members to Monitor team page
!14956 Update handbook for Content Hack Day Q3
!14953 Build individual team pages using data from team.yml
!14947 Tiny grammar fix turned reword for meetup schedule
!14943 Add link to dir readme and update CI/CD names
!14940 Template for team pages
!14938 RACI in README
!14933 Adding the MSA or EULA effective date if the client/prospect will not sign our order form.
!14907 updated Terminus section and swag.
!14789 Update blog handbook
!14303 Fix link + better description for adding blog posts social sharing image

2018-09-30

!14937 Management span.
!14936 Emphasizing velocity
!14926 20180929 mpm section updates

2018-09-29

!14912 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14911 fix URLs without titles
!14707 Clarify that GitLab Gold is available for private accounts
!14617 Added test engineering, plans and process to the Quality handbook

2018-09-28

!14871 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14867 Update swag requests
!14862 Remove arrows from Forrester graphics
!14858 Update source/handbook/tools-and-tips/index.html.md
!14857 Update source/handbook/marketing/product-marketing/competitive/application-security/index.html.md
!14852 Add CFO to approval process
!14844 Resolve "Correcting a grammar mistake in the Gitlab handbook."
!14813 Adding an alliances handbook
!14808 Updates to engagement rules and adding MQLs
!14580 clarifying spending money
!14265 adds gdpr article 15 workflow
!14027 Create "How to Respond to Tickets" Page

2018-09-27

!14859 Added detail around "value" to the person.
!14851 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14850 Updated Email Communication Policy section
!14837 Clarifying that if no level is indicated, it is intermediate
!14833 Update Forrester list to remove CI tools. It's above.
!14830 Update remove ARO from future reports
!14824 Update source/handbook/marketing/marketing-sales-development/sdr/index.html.md
!14822 Wiring Design to Infra main page.
!14817 Add notes about ambitious planning to product handbook and direction page
!14816 Fix "Geo development" link
!14807 Update to include lessons learned in handbook
!14805 update to pro rated language in director comp
!14796 infra/5088: storage nodes design
!14784 initial infra design and template
!14296 Fix broken link to upgrade metrics on distribution page

2018-09-26

!14788 Move content marketing to corporate marketing
!14777 Reword Create team description and link to 2019 product vision.
!14775 Adds two extra points to the how to become a maintainer guide
!14774 Remove step to unlabel from Distribution triage documentation
!14773 Update post event f/up to match process
!14770 Links updates and change to APAC call time
!14768 Dalia's readme
!14733 example to clarify stock options for promotion
!14608 Add 'team calendar' section to monitoring team page

2018-09-25

!14757 Fix CI/CD typos
!14754 Adjusting the language for transfers to add clarity
!14743 Update source/handbook/git-page-update/index.html.md
!14740 GDPR Workflow Fixes
!14730 Update handbook with training docs from week 1
!14723 Update ops backend configure team page
!14714 Fix links which describe how we decide what is paid and what tier
!14713 Add GCP Security Guidelines Policy link to internal doc in handbook
!14712 Add security-aware dev report to archive
!14673 Rename Community Marketing to Community Relations in documentation
!14667 Fix minor typo on Communication page

2018-09-24

!14704 Add dev research report to archive
!14702 Example for candidate on how to edit the handbook
!14694 Move Secret Snowflake page to the People Operations section
!14692 additional wording to internal transfers.
!14688 Update editing paragraph to get rid of mailto
!14687 Update training paragraph.
!14686 Clarify role of backups
!14681 add results from survey page
!14676 Metric Meeting Format
!14675 Update segmentation in Business Ops Section
!14672 Adds GitLab instance survey report under "GitLab.com"
!14642 Add Bora as the OSS Project expert
!14614 Adding HRBP to review discretionary bonus
!14558 Update index.html.md
!14402 Update EDU process

2018-09-22

!14660 add demo link
!14656 Minimize pressure to work long hours
!13955 GitLab 11.3 Release Post

2018-09-23

!14653 Update source/handbook/finance/operating-metrics/index.html.md

2018-09-21

!14649 Added logo specifications to Design System
!14644 Update the email request process
!14633 Add EMEA Support / Sales / CS cross functional meeting
!14627 Fix broken link for Jetbrains license management in "Spending Company Money" section
!14625 documenting secret managemnent
!14621 Add Security Products header and anchor
!14618 Infrastructure Blueprint
!14607 Rollover to Betterment

2018-09-20

!14601 non-reimbursement expenses
!14600 Update index.html.md.
!14595 Add support and docs cross functional meeting
!14590 Rename engineering_areas to capabilities
!14586 Clarify experience factor template team member input section
!14565 adds cross functional meetings
!14529 Update: Adding Abuse team to workflow
!14433 Move Monitor team sections around, remove technology
!14403 Changes to the Geo Team frontpage

2018-09-19

!14564 contractor invoice
!14562 add new slack channel
!14560 Add deprecaed doc to the sales enablement training page on PMM part of website
!14551 Add community contributions to product priority
!14546 Update fixing errors by deleting section
!14533 Fix playlist link
!14527 Update Marketing Handbook links
!14523 Fix several issues with communication page.
!14517 Removed link to article that doesn't exist anymore
!14502 Flow one
!14498 handbook: support: add chair, internal requests
!14479 Define the difference between "team leads" and "managers" at GitLab
!14449 Added Vendor Contract process

2018-09-18

!14508 Update analyst handbook page with training
!14507 add links to pipe-to-spend links to Update source/handbook/business-ops/index.html.md
!14500 entire devops lifecycle
!14495 Warn about Slack private groups
!14486 fix broken greenhouse link
!14484 remove referral, update greenhouse with zoom, removed sections in lever already in gh
!14482 Remove Robert from the Quality team page
!14478 Update update with education section of analyst reports
!14476 add domestic partner hsa information
!14469 Removing AZ
!14467 Define EULA Acronym
!14466 Add TOC.
!14465 Adding Outreach.io Call disposition info to handbook
!14453 Entire DevOps Lifecycle and 200 percent messaging
!14452 Secure Team - Add YouTube playlist
!14450 Jj removing maturitymodel
!14448 AR Workflow for refunds
!14442 Move redirect setup policy to the handbook-usage page
!14333 Fix link to image, and make Markdown source conform more to standards.
!14312 Explain why we still use "Security Products"
!14204 Fixing a typo in the handbook
!14190 Update the number of contributors to GitLab CE
!14128 Add bullet point in Communication linking to Chat channel page
!14037 Update "hiring SOs/family members" policy to address concerns of privacy

2018-09-17

!14446 Add social media profile assets
!14441 Replacing growth marketing with pipe-to-spend
!14440 Fix broken links to the /hiring/roles/ folder
!14439 Fix broken link to success_image
!14438 added sales enablement
!14435 Add new experience factor worksheet with soft skills, team member inputs
!14423 more updates to reseller marketing kit
!14420 KL Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14412 add inmail issue template Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!14411 Cigna ID Cards
!14409 Revert "Merge branch 'complete-devops-lifecycle' into 'master'"
!14404 PS Opps must have a Parent Opp
!14400 Reviewers and Maintainers process
!14394 Add instructions for tool logos on home and compare pages
!14391 swag updates
!14387 move capabilities from pricing page
!14382 Update handbook pages via new community contribution workflow
!14354 Updating Barbie's schedule Hours preferences under EA
!14344 Move Secure page to direction
!14340 Add theme for Ocotober frontend call
!14316 Flatten categories and capabilities to make it easier to communicate and reason about.
!14197 Add advocate-for-a-day Slack channel to CM handbook

2018-09-16

!14390 moving some swag stuff to just be in corporate marketing
!14388 Update source/handbook/marketing/product-marketing/reseller-kit/index.html.md
!14384 Resolve "Comparison PDF Generation is Broken"
!14334 Update mentions of Complete Devops

2018-09-15

!14380 Add notice about adding links to categories and capabilities
!14377 Add DevOps to "Is it similar to GitHub?" message
!14352 Added note about 'partially' flag to 'tools' field.

2018-09-14

!14367 401k Information
!14361 Standardize on complete DevOps lifecycle
!14330 Link into Greenhouse information, remove more references to Lever
!14323 Add pipe-to-spend to Marketing Metrics section in source/handbook/business-ops/index.html.md
!14317 Update content and links to reseller marketing kit
!14214 Make it simpler
!14207 Replacing availability with Team Meetings Calendar.
!14161 Update meltano team roles

1970-01-01

!14331 Correct "setup" and "set up" grammar sitewide
!13958 Fix typo in confidential information section

2018-09-13

!14301 Update Exec preferences
!14298 Minor Manage Team page update
!14290 added manual way process for Non ACH and Non US Residents
!14287 fix image
!14283 moved swag from fm
!14282 moved swag to corp marketing
!14279 Revert note about registry not working with canary env
!14273 Adding notes that Parent account is the Ultimate Parent Account in SFDC
!14266 Add devops interview report to archive
!14262 Update MVC section with thin content details
!14242 Resolve "Update categories to use stub vs name"
!14212 Support workflow: needs-org: add resync
!14209 remove link written over
!14152 Update Supporting Community Individuals CA handbook
!14138 support workflow: update/rename 2FA
!14023 Creating reseller marketing kit page
!13996 handbook: add link to support email workflow

2018-09-12

!14261 Changing tone
!14258 Add link to Tommy's README
!14250 Remove hiring order list
!14244 comparison summary instructions
!14241 editing XDR coaching
!14236 Fix services .com support bootcamp link
!14234 fix headers on greenhouse page
!14229 adding XDR coaching to the enablement page
!14223 Update source/handbook/engineering/career-development/index.html.md
!14216 Add partial reimbursement language
!14203 Update field marketing page
!14179 Specifying confidentiality rule for security issues
!14137 adds information request workflow
!14127 Add new structure for Monitoring Team handbook page

2018-09-11

!14218 featured blog post instructions
!14211 Eric's Links
!14208 Servant leader
!14194 update referral info for GH
!14193 Updates to Benefits with Lumity
!14184 Never too high, or too low
!14181 clarify website scope and ownership
!14180 Clarifying non-traditional background
!14151 Update source/handbook/engineering/infrastructure/production/index.html.md
!14079 Added some additional language to the initiative part. Managers and employees…

2018-09-10

!14175 clarify prime commuting times
!14168 Greenhouse-commits
!14146 Added retro info to Manage page
!14145 Update zoom info
!14143 Added Functional Approval defintion
!14130 Add sre report to ux archive
!14090 Update security paradigm link
!14062 Update source/handbook/engineering/career-development/index.html.md

2018-09-07

!14135 Add Lumity Payroll Processes
!14118 Documenting Iconography as part of our Marketing Design System
!14105 Added interviews with churned users report
!14098 Fix a typo on the Quality page
!14086 adding some language around career development roles and responsibilities for…
!14008 Offboarding Procedures: updating for clarity

2018-09-06

!14100 Update index.html.md
!14082 Updates to monitoring page
!14080 Resolve "move case study publishing process to customer reference handbook"
!14078 Rename Product Core Values to Product Principles so it's not confused with company values
!14073 update the campaign member status
!14071 Fixes various links for the public dashboards
!14070 Fix broken arch image and atom is opionated about whitespace/punctuation.
!14069 Add note on manually scheduling coffee breaks. Improve instructions to add new team members via the Web IDE.
!14057 Note how to request an account on Staging. There has been multiple Slack…
!14055 Rename Security Features page to Security Paradigm
!14046 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14044 Add social takeover notes
!14042 Update process to be more accurate
!13975 Add security features page

2018-09-05

!14043 Fix small typo in source/handbook/engineering/career-development/index.html.md
!14040 crosslink campaign expense policy to finance handbook
!14039 deprecate spreadsheet
!14031 Update source/handbook/values/index.html.md
!14022 reupdate company call
!14018 Add gitlab-ce#48847 to UX Design archive
!14012 Add section on career coaching for engineering, senior dev template
!14006 Career Dev components
!14004 Eric readme
!14003 Add github ci cd faq
!14000 corrected run-on sentence on spending company money
!13999 Adds research report to research archive
!13998 Add new depts and allocation methodology
!13990 Typo
!13970 Fix links to dashboard graphs

2018-09-04

!13972 Rename eShares to Carta
!13971 Pension Edits

2018-09-03

!13960 Clarify Sales OPS link to BizOPS