Handbook Changelog

2019-08-29

!28951 Replace the text URL with descriptive links on Order Processing.
!28949 Tidy up a couple links on the Benefits home page.
!28948 Remove some stray hashes from Global Compensation.
!28947 Tidy up links on GitLab BV (Netherlands) Benefits.
!28602 Final grading and close out dev-metrics working group
!28475 Support handbook: Add recaptcha support case

2019-08-28

!28945 update the acronym for marketing operations to have a lower case "ops"
!28941 update portal images with correct path
!28938 moved reference process to recruiting process framework
!28936 moved reference check info here
!28934 Create Data Infrastructure Page
!28933 added the check-in email to send to candidates
!28931 moved E-team scheduling to the Recruiting Process - Candidate Experience Specialist Tasks page
!28930 Add Data Resources to the Handbook from Team README
!28919 Make absolute links root-relative in the People Ops section of the handbook.
!28913 Revise EBA handbook page
!28910 update to include JetBrains
!28908 Update Handbook control guidance owners
!28907 update jetbrains provisioning process.
!28903 Nice to haves rule for engineering hiring
!28891 Making it clearer People Business Partner needs to be informed of internal transfer via email
!28890 Update repository references in design review section
!28889 fix typos
!28882 Add details about package team standups to the handbook
!28881 Add mention of 1 month minimum for IACV dinner.
!28880 Add links to common package boards to package team page
!28870 Fix the layout and title for the Support Quick Reference page and add a table of contents.
!28869 Add a table of contents to the Onboarding home page.
!28867 Make the links relative to the site root on the Tools page.
!28866 Make the links relative to the site root on the Values page.
!28865 Make the links relative to the site root on the Alliances page.
!28864 Update the "release post section" link on the Code Contributor Program page.
!28861 5142-remove-if-you-dont-see-form-text
!28853 remove bullet point
!28836 Remove duplicative bonus emails
!28825 Fix the career progression charts in the engineering section of the handbook
!28806 Fixes a minor typo in the hiring/greenhouse page.
!28794 Add Requesting Support for Customers section
!28783 Update taxonomy for tracking
!28773 Incorporate Catch-up Compensation Review
!28743 based on my experience I have added a comment that be sure to order minimum 7…
!24344 Community Relations team mission statement
!18587 extend notes on sre tools

2019-08-27

!28840 Fix broken link on Subscription workflow page
!28838 deleted outdate team image added new one
!28832 observability board; C and P1 label definitions (first iteration)
!28831 Update l&d page - add link to anti-harassment page
!28829 Resolve "Move data team images to the right folder"
!28827 Update security handbook slack channel info and other helpful links
!28820 Infrastructure boards
!28818 Add Monitor retrospective process
!28817 Lowercase all instances of dbt in the handbook
!28814 MPM Handbook updates
!28807 Remove CD
!28805 Update Group Conversations communicating Alternate Hosts
!28803 added image folder and added images to portal documentation
!28799 Update the organization of the Quality Engineering handbook
!28797 Update Okta Application stack with App updates.
!28796 Update the QE handbook page for the Secure & Enablement QE team
!28789 Add Eileen Ruberto to team member list
!28754 Add department and Slack link to MR buddies page
!28750 Spelling and grammar corrections
!28738 Force Management Updates
!28737 Updated sales email alias and other minor updates
!28736 Updated enablement links at the bottom of the page
!28735 Added links to GitLab-customized Force Management artifacts
!28713 Add CEO / Founder Departure to biggest risk
!28700 Add development department collaboration
!28532 Change the category labels to be unscoped
!26710 Initial version of the UX Vision: Package page
!25627 WIP_ updated term process-
!24286 Create the Expertise rotation workflow section

2019-08-26

!28793 Update label name to reflect the labels that are used in https://gitlab.com/gitlab-com/www-gitlab-com
!28790 updated with links to ARs
!28786 Removed reference to AKilgore & added HOrtel
!28784 Adding verbiage "Working does not mean ownership" to Oppty Ownership in Acct ROE
!28776 updated with manager approval requirements
!28774 Add video on Issue Triaging for Data Team
!28771 Move persona mention from JTBD description to an extra step in the experience baseline process
!28761 Update triage formatting
!28759 Update source/handbook/people-operations/group-conversations/index.html.md
!28758 Add announcing livestream status
!28756 Add UX research training section to handbook
!28755 Add clarity on how to calculate vacation pay in Canada
!28753 Update Frontend themed call for August and September
!28726 Add persona to the JTBD task format
!28717 Removed mentions of Google Hangouts and Random Room where appropriate, changed…
!28712 Update Okta Factor LIfetime and note Session Lifetime to be 16hrs
!28707 Add department meetings to the handbook
!28688 Update source/handbook/people-operations/code-of-conduct/index.html.md
!28682 Resolve "POC page content update per feedback from Ken McKnight"
!28670 Update source/handbook/sales/territories/index.html.md
!28631 Deleted text referencing Githost
!28459 Update Instructions on getting group conversation live on Youtube
!28236 Adding Async Status Updates to Release Team page

2019-08-24

!28729 Ak pmmoutputdiag
!28719 Add infra bundling to biggest risks
!28716 Add GitHub to Competition in Biggest Risks
!28715 update rotation & move kenny to alumni section
!28714 Add Economic Downturn to Biggest Risks
!28709 Revert "Merge branch 'kk-add-tech-stack-embedded-link' into 'master'"
!28708 Fix Safeguard capitalization in text, links, and a directory name.
!28705 Add AMA with CEO Shadow Alumni to CEO Shadow page
!28697 Add two block rule to CEO shadow page
!28580 Added links to Git Tutorials video playlist and today's sales enablement session
!28012 Update index.html.md
!27698 Update to Commercial HB page
!26809 Added a category in the Comm MM page for midmarket AE

2019-08-23

!28704 added interview process for independent ceo board selection
!28702 Add incident escalation criteria and base process
!28695 Cleanup KPI page since Q2 is over
!28679 Update sdlc table inclusion criteria to be based on maturity status
!28672 Swap Kat for Alex on Data Triage
!28666 Tweak wording to not use commas since its not a list of three or more items.
!28664 Fix "dogfooding antipatterns" link
!28663 added future stages section per e-offsite discussion
!28662 Add a Payroll home page to the Handbook.
!28661 Update Alliances Handbook contact information
!28659 Add Roost laptop stand to equipment examples
!28658 Add screenshots as an option other than screenshare to handbook usage
!28656 update order of information in the preparation section
!28655 Link to definition of done, not only defined by engineering
!28654 Update source/handbook/people-operations/code-of-conduct/index.html.md
!28651 Product handbook Typo Fix
!28650 Screen shot tips for Mac
!28648 Update Group Conversations with notice to Go Live
!28646 update jf page
!28638 AK addpmmdiagram
!28637 Move maturity to main page
!28627 Updated IAM.2.01_unique_identifiers.html.md
!28626 Updated SG.5.03_security_roles_and_responsibilities.html.md
!28625 Updated BU.1.01_backup_configuration.html.md
!28622 Updated BC.1.04_business_impact_analysis.html.md
!28621 Update BC.1.03_continuity_testing.html.md
!28620 Updated BC.1.01_business_continuity_plan.html.md
!28618 Tidy some grammar in handbook
!28613 Update Okta timeout from 15 minutes to 24 hrs
!28606 Add structure to hierarchy section of product categories page
!28589 Add Checkmarx SAST Competitive Card
!28584 Assign Minor from James Komara to Jenny Kline.
!28564 Add UX-specific info on communicating time off
!28556 Update Triage Section in Handbook
!28488 Fix jump to link on Verify Team section of handbook
!28479 Removed release planning from frontend
!28408 Add to provide where you expect content to land in handbook when collaborating
!28396 Add goal for PIP success rate to People Ops Metrics
!28368 Clarify the Deal Registrar field in SFDC for registering a deal
!27891 Add Heroes members page
!27470 Make workflow more explicit
!25173 update impraise to correct blog link
!24952 Technical writer assignments per DevOps stages and groups
!24649 Adding Private SFDC Model info to SFDC
!22403 Add MVC to glossary

2019-08-25

!28694 Move Alliances KPIs to be under Sales
!28334 Resolve "Update handbook to outline loss process update"

2019-08-22

!28601 update to include embedded link of tech stack
!28597 Add when in the quarter to schedule the e-group offsite
!28595 scalability on main infra page
!28592 removed steve and updated other alignments
!28591 Add requesting attention to communications page
!28590 Fix broken links in Quality Department Handbook
!28583 Update avoid plugin language to highlight desire for APIs and integrations
!28581 Fix line in avoid plugins sentence
!28579 Update reference questions to include if the reference would want to work here
!28578 fix spelling error
!28569 Removes outdated product development timeline from UX handbook. Keeps content…
!28566 Add marketplace and fix typo to avoid plugins
!28560 Update Group Conversations with DRI and table
!28555 fixed typo "where" vs" were"
!28554 Added compare section to website page
!28552 add acknowledgement, tracking sheet, and courtesy
!28551 Update SecOps, SecAuto, and RedTeam entitlements
!28550 Make the connection between the goal of CEO shadow and tasks
!28544 update SDR stock levels
!28542 Dept overview + Scalability team page
!28540 Supporting performance indicator to Retention
!28538 Adoption KPI Update index.html.md.erb
!28522 Correct link to coffee chats from communication page
!28517 Update source/handbook/use-cases/index.html.md
!28516 added access request page
!28513 number of team members update
!28508 Add desire to reduce volatility to being public page
!28499 update product hierarchy language
!28477 Add clarification about prioritized controls
!28461 Update index.html.md added note under users
!28446 Adding problem and solution validation labels to index.html.md
!28439 Refund Definition Update
!28438 Add directions for email alias usage for pre and post event outreach
!28406 Update NW territory assignment
!28387 Add future hiring focus to E-group leadership roles
!28332 Use paragraphs without hard breaks
!28303 Update source/handbook/legal/global-compliance/index.html.md
!27900 Consolidate baseline entitlement info

2019-08-21

!28505 Update @dennis to remove Fulfillment FEM title
!28504 Add a "Product Management Career Development Framework" section and table to the Product home page.
!28496 Add new entry for Enablement Search Team
!28489 Employer awards, EVP link, other edits to employment branding page
!28485 Add missing not to Global Compensation page
!28467 add time period
!28465 fix time the cat feeder goes off.
!28464 Add acquisition performance indicators
!28449 Add maturity levels for services offerings
!28444 Allocation update
!28442 Proposal to add a section for User personas in index.html.md
!28436 Add going out of office info
!28429 Rename the Team Planning group to Project Management
!28420 Update link to correct workflow labels page
!28417 Fix a broken OKRs link on the Product home page.
!28416 Fix several links on the Product home page.
!28415 Fix the "instructions" link to the Solution Architects page on the Marketing Events page.
!28414 Fix the Enablement link on the Group Conversations page.
!28413 Fix the Pricing link and improve the corresponding text on the GitLab.com Subscriptions page.
!28410 Add CEO availability to record videos for conferences
!28409 Cleanup formatting of Performance Indicators on Job Families
!28401 Fixing moo link to order business cards
!28394 Add slack and google groups to APM page
!28381 Add Shared Compute to standard implementation plan
!28362 Add Frontend Skillsharing page
!28357 Reformat CEO Shadow Tasks
!28356 Clarify definition of Key Metrics for Key Metric Calls
!28355 Add Avoid Plugins to Product Principles
!28326 Add section about scheduling issues in milestones
!28319 Document that Zoom sync is done via scheduled pipeline now
!28288 Add Board of Directors Job Family
!28266 Updated SYS.1.01 Ownership
!28245 Added link to Sales Forecasting at GitLab
!28178 Move Project Management to solution
!28138 Added how we work section to fe plan
!28052 Typo fix under 401(k) Match
!27977 Change dataops meeting and social call time
!27936 Assigned Scott Larson (me) to second minor
!27634 Add guidance on deliverable, planning priority labels
!25743 Assigning East/Dallas minor to Scott Larson

2019-08-20

!28412 Fix the Heavybit newsletter link on the Cloud Native Ecosystem page.
!28395 #security was not renamed
!28389 Fixing the path for customer meeting notes and adding missing link.
!28385 Changes control statement, fixes mapping
!28380 Update Tech Partner definitions
!28375 Updates for snowflake permissions
!28363 Update Slack page to reference SSOT
!28361 add anniversary gifts and process to order
!28353 Add options for CEO Shadows attending separate calls
!28351 Update a few links and move a stray URL on the Code of Conduct page.
!28349 Remove the "representing GitLab on Twitter" link from the "Twitter response workflow" page.
!28348 Fix the malformed issue link on the "Social Marketing Handbook" page.
!28347 Tidy up some Product Marketing demo prep info.
!28345 Iteration for engineering interim manager career
!28335 Realign security team related slack channels: #security-team, #security-general, #security-team-standup
!28331 Updated "Owner" section in - BC.1.03_continuity_testing.html.md
!28315 bonuses directly to PBP
!28298 add interim manager access level
!28293 Handbook GM Dashboard link
!28275 tcooney - added Support PIs into data/performance_indicators.yml
!28261 updated the dollar threshold per Todd's comment…
!28246 Fix frontmatter instructions
!28190 Added Insider Information Policy to Code of Business Ethics
!28180 Matching title to KPI index page
!28159 add notifications for refresh grants
!28118 Fix broken links to eriks readme in handbook leadership
!28114 oncall support update
!28091 dbre-oncall update
!27862 Rename one UX Department page in the Handbook for clarity and better UX
!27379 Employer value proposition content
!25799 Add performance indicators to growth page
!24963 Add unfiltered category

2019-08-19

!28338 Merge the "Manager-development" and "manager-development" directories.
!28330 PS Offering language cleanup
!28327 New Mailto Links section in handbook Markdown Guide
!28325 clarify which insight chart to look at
!28320 new it help hb page
!28318 update contact info
!28314 Fix spelling of Gitlab
!28296 Removing the word "COO"
!28295 Rename old link from debugging and health group to health group
!28294 Update stock options instructions to clarify where to send 83b
!28290 Add CEO Job Description link to CEO Page
!28287 Large Periscope documentation refactor
!28286 Move dogfooding action to efficiency value
!28285 Handbook Updating title of IACV per Capital Consumed KPI
!28281 Add responsibility for Group Conversation team members to take notes
!28278 Removed dates from Manage planning process
!28265 Making criteria more clear and adding trial extensions
!28262 Alliances is no longer a division
!28253 Add South Korea under SafeG and mention Japan.
!28249 Update index.html.md for Okta Appstack. Add new applications, updates status on a number of them.
!28229 Delete requestCFPhelp
!28228 Delete becoming-a-gitlab-influencer
!28227 fixing a typo on Influencer Bureau page
!28225 correct link to the influencer program page
!28224 Changes to event technical staffing process
!28223 Add friendly competition to CEO Shadow
!28222 Organize YouTube with playlists and labels.
!28221 Add point about CEO Shadow program being worth the overhead
!28194 Add picture of sun hitting zoom background to CEO Shadow page
!28193 Move Emilie to CEO Shadow Alumni
!28177 more clarity of what issues qualify the escalation process
!28174 Removed projects as other functionality
!28164 awkward sentence / typo
!28136 Added control and process owner definition
!28119 Fix broken links to eriks readme in handbook people's ops
!28073 Restore public monitoring links to the publicly accessible version
!28030 Fix typos on Communication page
!27996 Add useful links to the Configure stage handbook page
!27979 fixing duplicated video links
!27923 Set handbook demo page to noindex
!27858 Add best practice of line per sentence to markdown guide
!27645 Update link to SLA tiers
!27611 Improve documentation: update link to statement of support
!27610 Improve documentation: grammar calling customers
!27609 Improve grammar for creating a feature proposal
!27532 typo pririty -> priority
!27448 Updates for License Compliance term
!26742 Rename SCA into Composition Analysis

2019-08-18

!28244 ak-addresources-pmm
!28239 Ak handbook updates
!28238 ak-addmarkdownguide
!28237 ak-mrnciUpdate
!28233 infra library updates
!28081 Add new video to Sales Training page
!27765 Added definition for Mktg efficiency ration on Rev mktg page

2019-08-17

!28220 Ak fixdemoslist
!28219 link senior leader
!28218 ak-fixmrnci_title
!28217 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!28216 ak-fixpartnermkttitle
!28215 Update source/handbook/marketing/product-marketing/technical-marketing/index.html.md
!28214 ak-updatetitle
!28213 Update source/handbook/marketing/product-marketing/pmmteam/index.html.md
!28212 fix spelling
!28211 rmv old newsletter dates in schedule
!28208 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!28207 Update source/handbook/marketing/product-marketing/channel-marketing/index.html.md
!28206 update partner mkt handbook
!28205 cust ref program page update
!28204 update cim page
!28203 ak-tmm-update
!28199 rmv dup info that was moved to marketing/events
!28198 Fix the broken "sales demo" links in the Product Marketing section.
!28197 Added two latest videos
!28196 Fix a few broken links on the Community Advocacy page.
!28195 Fix the "homepage card" link on the "Release Posts" page.
!28192 Re-restructure and expand the "Cross posts" section on the "Blog Handbook" page.
!28191 Fix formatting for example agenda items
!28189 add demandbase to tech stack
!28188 add operational work cadence
!28186 add golden circle pic and text
!28175 Ak handbook pmmchanges
!26880 Add CEO skip level description
!26775 Adding Liz Corring to Territory
!26646 short toes

2019-08-16

!28187 Add DPIA cross-reference
!28184 Move the Security Breach biggest risk to the appropriate order
!28181 Add risk assessment reference, fix link
!28172 Add Security Breach to biggest risks
!28169 Add info on MRs having branch set to delete and commits not set to squash
!28165 Remove guidance to squash commits when merging job families
!28152 update dwells pair
!28151 Resolve "Create the Influencer Bureau program page"
!28142 Ak addtmmhandbookpage
!28141 update business cards
!28139 Ak pmmhandbookupdates
!28137 update sdr slack channel
!28135 Remove target term from Finance KPIs
!28132 Update KPI page to clarify target vs cap
!28131 Fix 2020 dates for CEO shadow program rotation
!28130 Replace the broken "#peopleops-confidentia" link with corrected text.
!28126 Add recruiting and retention topics to leadership
!28125 Changed Gitlabbers to GitLab team-members
!28124 Adding the SPIFF info to the handbook with updates
!28123 Merged Growth pages; deprecated categories/growth
!28120 Fix broken links in handbook business ops
!28113 Add engineering hiring guidelines to acquisition page
!28104 Fix broken links in handbook ceo sections
!28096 Remove old Verify and Release team pages
!28090 Add mention to Workflow Labels to the design handbook
!28084 added missing library index
!28077 Fix a broken example link and restructure the "Cross posts" section on the "Blog Handbook" page.
!28072 Fix the broken "Sales team onboarding" link and several redirected links on the Onboarding page.
!28071 Fix Kibana link
!28069 Add two missing periods to "Working with Tickets".
!28065 Fix the Account Verification link on the Support Workflows Quick Reference page.
!28059 update to full name
!28049 update to add clarification and links
!28027 Describe CEO Shadow task management process
!28024 Resolve "Update Commercial SA Handbook page with better guidance and expectation explanations"
!28009 add L&D to handbook index
!27976 chore: fixed spelling of deprecated
!27959 Explicitly name that timestamps in the data warehouse should be in UTC
!27775 Updated VUL.2.01 ownership
!27590 Update Handbook - Values - Feedback with proper punctuation
!27566 updates team plan page with more advanced workflow chart, fixes typos
!27559 Adding "The Relationship Between Learning and Development and Promotion"…
!27546 Add Unfiltered to handbook + templates
!27018 Updated direction page, deprecated old Growth page
!26982 Germany Leave Pamphlet
!26172 Adds speedy meetings to Handbook > Tools and Tips > Google Calendar

2019-08-15

!28055 Added 70% target to category maturity KPI
!28051 Update handbook organization guidance
!28050 Add #office-today
!28048 Retrying the addition of the Influencer bureau page…
!28046 Fixed board links using newer labels
!28044 Update source/handbook/marketing/technical-evangelism/index.html.md
!28042 Making clearer that Key Reviews are FYI
!28040 Add that Business units are responsible for embedding charts in the Handbook
!28039 update name change additions
!28034 updated BZO page with new labels
!28033 Removed active tests section from DMP page
!28028 Move Verify and Release team pages to CI/CD section
!28022 Fix the who-to-talk-to-for-what links.
!28017 added start date change for peo
!28015 Encourage CEO Shadows to attend breakout calls
!28014 Add efficiency action of Write things down to values
!28013 Update source/handbook/use-cases/index.html.md
!28008 update l&D section of peopleops group
!28007 Reducing acquisition soft-landing for non-offered employees from 12 months to 3 months
!27999 add support agent to junior stock
!27998 Consolidate co-working info in the CEO Shadow Handbook
!27997 Add CS resume requirement
!27991 Fix typo and link in Serve smaller users section
!27988 Qualtrics Instructions
!27985 fix more typos in handbook marketing section
!27984 Fix more typos in handbook sales section
!27983 Fix more typos in handbook engineering section
!27974 adding new team member in growth stage
!27973 Update index.html.md for GitLab!!
!27972 Update mentions workflow
!27968 Ak pmm hbook
!27967 Update links and remove one in General Guidelines.
!27964 Update PMM functions
!27963 Fix a couple UX Researcher Onboarding links.
!27961 Fix a few broken links on the Quality Department home page.
!27960 Fix the unicorn2redis link on the Performance page.
!27958 Document Meeting Tuesday
!27955 Add Periscope Project URL to Handbook
!27953 Update index.html.md
!27950 update interview process to include doc for interviews w/ ceo shadows
!27949 lightweight Enablement section prof dev budget application process
!27948 Ak mktpath
!27929 Add Coworking option to CEO shadow page
!27927 add gitlab levels diagram
!27909 add EOR vendors
!27901 Fix typos in handbook business ops section
!27880 Update Finance KPIs to say target
!27838 Add values feed details
!27823 Move Dan to alumni
!27815 Added 'Sharing your Visiting Grant stories' to handbook/incentives, fixed…
!27789 Updated VUL.4.01 ownership
!27743 updating territory alignment for SMB EMEA team
!27674 changing definition of TCV & ACV
!27655 Update index.html.md
!27631 #www-gitlab-com/4006: clean of blueprint and design
!27453 Update Secure section documentation process and labels
!27033 Enable screen lock on your Mac Touch Bar

2019-08-14

!27951 Fixed typo
!27946 Add WebEx Test Meeting to Tips and Tricks
!27930 Fix small typo on biggest risks page
!27926 Add candidate interview meetings to CEO Shadow Page
!27924 Add non-overlapping scope to velocity risks
!27922 Clarify non-overlapping scope for groups
!27920 Add clarification about stage and section scope overlap
!27907 Update handbook to note dataStudio doesn't support shared drives
!27906 Fix more typos in handbook CEO section (automated spellcheck)
!27904 Fix typos in handbook sales section
!27897 Add link reference to term Bio Break
!27893 Update the Support Time Off information with PTO Ninja
!27890 Update corporate events handbook with GitLab Commit calendar and move landing…
!27887 Update source/handbook/marketing/technical-evangelism/index.html.md
!27885 Handbook Finance Periscope Dashboard Link
!27884 Update source/handbook/marketing/technical-evangelism/influencer-bureau
!27883 Fix typo on design workflow page
!27879 Update source/handbook/business-ops/index.html.md
!27874 Added LinkedIn Recruiter System Connect How-To
!27869 Remove old ops page
!27868 Fix grammar typo in ceo pricing section
!27866 Add speedy meetings benefits
!27865 Add additional clarity to not using link links
!27863 Update confidential merge request mention
!27856 Updated header included per Sids suggestion noting examples
!27854 Fix the Security Release Development link on the Security Releases page.
!27853 Add issue impact dashboard to sensing mechanisms
!27852 Fix and separate separate the 'Create Backend Team' link on the Engineering home page.
!27851 Add missing PMM org roles
!27849 Fix the bad links on the Sales Compensation Plan page.
!27846 Fix the 'GitLab Version Check' links at /handbook/resellers/ and /handbook/sales/.
!27822 Adding myself as Joe Miklos' SDR
!27816 Add Technical Marketing Manager career path
!27800 Clarify process for People Ops Analyst when someone is moving entities.
!27790 Fixed numbering issue and unlinked error message
!27755 Fix typos in handbook tools and tips section
!27753 Fix typos in handbook marketing section
!27752 Fix typos in handbook git page update section
!27751 Fix typos in handbook legal section
!27750 Fix typos in handbook general onboarding section
!27749 Fix typos in handbook product section
!27748 Fix typos in handbook hiring section
!27747 Fix typos in handbook sales section
!27731 Removing broken links and replacing with generic link.
!27730 Update index.html.md to fix numbers
!27719 Corrected typo under Promotions & Compensation Changes section
!27704 Updating link to Rules of Engagements - removing reference to Google Drive in…
!27528 Some typo / grammar fixes to MR labels docs.
!27318 Update to commercial sales handbook
!27256 Updated EMEA regions Aug.html.md
!27163 Fixed some broken support workflows links
!27111 Add support communication updates
!27009 modify NORAM US WEST table

2019-08-13

!27844 Add process to update #ceo-shadow channel to CEO Shadow handbook
!27841 Add back backchannel references info
!27834 Revert "Merge branch 'add-backchannel-reference-process' into 'master'"
!27821 Update BC.1.01_business_continuity_plan.html.md
!27820 Add backchannel references section to hiring process
!27807 Add "per month" to MRs per eng on Engineering KPIs
!27806 Adding link for SAO Criteria
!27804 Generalize visual reference to not be specific to the handbook
!27802 fixed a typo on location for professional-services-engineering
!27801 Add e-group link from team structure
!27799 Add underperformance to biggest risks page
!27797 Add possessive punctuation to the underperformance page
!27792 Updated VUL.7.01 ownership
!27787 Fix Capital Consumption Link
!27786 Update handbook allocation
!27785 Add vision and levels of service
!27784 Update document to help on checking if a Docker image is up or outdated
!27780 Corrected broken link to DPIA policy page
!27778 update livestream instructions
!27777 Updated VUL.3.01 ownership
!27776 update live stream instructions
!27774 Add states where EPO is not available.
!27770 Updated VUL.1.01 context and ownership
!27766 Revert "Merge branch 'rnalen-master-patch-31074' into 'master'"
!27756 Fix broken links for Failure Management Rotation
!27754 Fix typos in handbook stock options section
!27746 Fix typos in handbook support section
!27744 Fix typos in handbook people operations section
!27742 Fix typos in handbook finance section
!27741 Fix typos in handbook engineering section
!27740 Fix typos in handbook customer success section
!27739 fix typos in handbook communication section
!27738 Fix typos in handbook ceo section
!27737 Fix typos in handbook business ops section
!27736 fix typos in handbook benefits section
!27733 Update source/handbook/hiring/interviewing/bar-raiser/index.html.md
!27732 Show full team on Growth eng page, improve content
!27728 Cross-link recording everything in video meetings section
!27727 Add reference to product category maturity targets in velocity risk
!27726 Add visual aid check to CEO Shadow roles
!27725 Adds CEO Shadow email best practices
!27722 Add how the handbook doesn't make us rigid, it empowers change
!27720 Add benefits list to CEO shadow program
!27718 communication formatting, code of conduct typo
!27712 Fix the 'How may we be of service?' link on the Reliability Engineering page.
!27711 Update TAM handbook with a link to video overview of the new onboarding process.
!27709 Fix the 'How may we be of service?' link on the Infrastructure Meetings page.
!27708 Fix the git workflow link on Terraform Automation page.
!27707 Remove Navigation from other functionality in Manage
!27706 Remove GitLab.com specific functionality from other functionality in Manage
!27705 Remove Projects from Manage Other Functionality
!27680 Fix gitlab name misspell and usage
!27675 add privacy screens as examples
!27671 Add Frontend and Backend Weight scoped labels to the Create: Source Code group capacity planning section
!27649 typo: prioriy -> priority
!27630 Reorganize ceo shadow page
!27592 Improve Quality Engineering Handbook
!27548 added how to change HSA contribution
!27488 Moved FE plan page to engineering/development/dev/fe-plan/
!27442 Split plan backend teams
!27405 Added DPIA policy page
!27292 IR Phase 2 - Expansion of Incident Handling
!27266 update red team ROE to include handling of emergencies & improve existing link formatting
!27077 Document process for triaging vulnerability reports in ZenDesk
!26920 Update UK Ltd benefits with moratorium and $0 excess

2019-08-12

!27701 Fix the broken refund link on the Sales page.
!27699 Fix the broken Brand Guidelines links on the Corporate Marketing page.
!27690 add info on the numerous DNS records for gitlap.com
!27683 Update source/handbook/business-ops/order-processing/index.html.md
!27677 Inputting budget vs. actuals process in HB
!27673 Fix misspelled gitab.com and GibLab words to GitLab in Handbook
!27670 Update RM.1.01 control statement
!27669 added filter parameter to the URL link
!27668 Add pajamas URL to How We Work and remove duplicate bullet point
!27665 Update source/handbook/people-operations/code-of-conduct/index.html.md
!27664 Added /handbook to fix handful of 404s
!27662 Category Maturity Achievement KPI
!27625 Updated Process owner sg.1.01
!27624 Updated ownership of TPM.1.03 in handbook
!27623 Updated context, scope and ownership
!27622 Updated TPM102 ownership section
!27621 Specified Security Compliance in ownership section
!27612 Fixing broken URL Link for Data Analyst Onboarding
!27603 Defining Cost Center, Division, and Department
!27601 Series of small link updates to fix 404s
!27547 Add zoom waiting room tip to the handbook
!27544 Add periscope housekeeping part in readme
!27394 updated corporate structure
!26936 Update with addition to Zoom section, Re GBP.
!26823 Add risk assessments to Security page
!26784 Update design.gitlab.com project links

2019-08-11

!27620 fixing typo

2019-08-09

!27596 Added links to shadows' gitlab profiles.
!27588 Add guide on using Visuals to our Communication page
!27583 production section updates
!27582 fix misspelling :(
!27581 Allocation link to original location and reporting hierarchy
!27578 adding how to test zoom audio/video
!27574 Add info on social events for the CEO to the Shadow page
!27573 Indicate the CEO Shadow agenda is in the channel + to search for the google doc
!27572 Add a public by default to Deep Dive sessions
!27570 Update SCA definition in all places
!27569 Add info on CEO Shadows participating in media briefings
!27564 Added notes on starting live streams
!27562 Add information on why we work in public
!27552 Add clarifying language about unlinked controls
!27550 Link to livestream docs
!27541 Remove typo on the Sourcing page
!27538 add to searching tips page
!27536 Fix a double-indentation issue.
!27524 Fix the Monitoring and Gemnasium links on the Production Architecture page.
!27522 Fix the On-Call link from the Production page.
!27519 Specify all-remote as the Pick Your Brain interview topic on the CEO page.
!27517 Update the CommonMarker capitalization and URL in the Markdown Guide.
!27511 Updated TPM.1.01 context and ownership
!27508 Updated SG.1.01 context, scope, and ownership
!27483 Added ZenDesk light agent to baseline entitlements for all GitLabbers
!27476 Updating /handbook/ceo to add Pick Your Brain interviews header
!27414 Update "What is the difference…" table for /handbook/business-ops/
!27372 Update the Issues auto-labelling workflow chart
!27357 Add text about following the CEO's GitLab activity log
!27350 APM Add process for milestone planning
!27225 Add SMB Pitch Deck to Handbook
!27127 Update views and descriptions
!26357 Update on-call page re. chatops membership
!22777 Clarify tension between single-application and plays well with others

2019-08-08

!27509 Link to the June 2019 San Francisco minimum wage notice from the Labor and Employment Notices page.
!27506 Updated wording of SYS.1.01 control guidance
!27505 cross link dev on-call to on-call page
!27504 Enhanced access review guidelines
!27502 Added note about Snowplow to changes of note
!27499 Minor misspelling - changed estimatd to estimated
!27494 add note about subdirs
!27481 Added elements of Pick Your Brain section back to /handbook/eba
!27473 Update index.html.md for tech stack
!27472 update group conversations expectations
!27471 Added Laptop Vendor Selection Criteria to IT Ops Laptop section
!27463 Avoid use of word "metric"
!27461 added two tools to the website stack
!27460 Make it clear branches should be created from master
!27456 Add average stages per user as a Product KPI
!27454 update slack channel for list uploads
!27433 Clarify that emails are not a source of truth
!27420 Updated 'Diversity' to 'Diversity & Inclusion' to match our revised value
!27418 Fix the AM.1.01 link from the VUL.1.01 page.
!27416 Fix the 'support team does this' link on the Security index.
!27415 Fix the sample template link from the gSIC page.
!27413 Fix the 'OKR Blueprint' link from /handbook/engineering/infrastructure/design/gitlab-okrs/.
!27412 Fix the staging server link and corresponding heading on the Tech Stack page.
!27410 Added link to 'Archive of Pick Your Brain interviews with Sid' to CEO page
!27373 Update markdown guide
!27338 Move ops configure page
!27336 Update source/handbook/engineering/security/data-classification-policy.html.md
!27285 Cleaned up links, fixed spellings, made sections more readable, added link to…
!27220 Document use of shared drive for DMP dataStudio sheets
!26922 Resolve "Create Category Comparison Table for Cloudbees & Jenkins"
!26910 Update Product Leadership Meeting Process
!26897 Adjust SCA solution in Product Categories page
!26884 Adding PMM Request Section to the Handbook
!26378 Pmm 862 update pr boilderplate
!26340 Update index.html.md

2019-08-07

!27403 Global Review of Benefits, Not Global Application
!27402 Updating countries
!27400 Show Sid's office
!27396 Kickoff Updates from Feedback
!27395 Update index.html.md
!27392 Engineering OKR procedure
!27390 Update index.html.md
!27388 Fixing broken link to the milestones page (line 73)
!27385 Move note about cancellation.
!27380 Tweak Kickoff Meeting Process
!27370 Add additional details on what Stitch is to the data team page
!27368 Added trailing slash to CS specialties from handbook index
!27364 Clarify GitLab Team Member Training Budget
!27363 updated corp structure
!27358 Added Culture Curation mission statement, OKRs, audience, and channels to…
!27355 Fixed typo on job families page
!27354 Add Link to Jeremy Elder README
!27339 Add a more descriptive instruction for breakout calls
!27331 Fix and update a few of sbouchard1's links.
!27329 Move Internal Audit under Finance on the Handbook home page.
!27326 Correct the spelling of 'organisation' on the Internal Audit index.
!27325 Add cohost detail for promoting folks to panelist on Zoom calls
!27324 Update a couple broken links on the Support index.
!27322 Title + Rotation updates to CEO Shadow Page
!27320 Update index.html.md
!27319 add industry standard to definition for turnover
!27316 Add comment on speaking up when there are technical difficulties for the CEO
!27314 Add more information on the current triage report
!27312 Cleaned up links (relative in place of absolute), added takeaways to alumni chart
!27304 Added specific code to 'Call to action' button example in Markdown Guide
!27284 Removes Google Chrome preference from Okta FAQ
!27283 APM - remove duplicate information
!27276 Update index.html.md Added Nadel portal demo video to NORAM swag process
!27029 Update deployment model in Fulfillment page
!27025 Added Culture Curation mission statement, OKRs, audience, and channels to Corporate Marketing Handbook
!26864 Updated definitions for Opportunity Types
!26396 Changing position of instructions to switch to youtube unfiltered to view…
!24793 Consolidate and document common subscription/licensing/billing issues

2019-08-06

!27303 moved image to correct location
!27296 fix hyperlinks
!27293 Step ladder location
!27289 Lighting mode to guest setup
!27286 Add info on CEO Interviews to the Shadow page
!27281 Updated /handbook/ea references (broken links) to /handbook/eba
!27277 Move defend up a week
!27269 Update source/handbook/engineering/ux/stage-group-ux-strategy/secure/index.html.md
!27261 Adding a link to the model into the handbook for easy access.
!27255 Infrastruture mStaff updates and main Infra page
!27254 Add linked name as a last step of granting access to Zoom service
!27242 Add @andrewn as a member of sandboxed Zoom account
!27240 Updated youtube stream for day 1 morning
!27235 Fix the 'ccount' typo on the Corporate Marketing index.
!27234 Fix some capitalizations on the Corporate Marketing index.
!27233 Fix 'URL' capitalization on several handbook pages.
!27230 iteration on training doc
!27224 Add more details on performance bug grooming process
!27191 Update QA Rotation
!27185 Update Beamy info
!27183 update to remove BAO from tech stack
!27181 infra mstaff board
!27174 Add recommended reads for database
!27161 Addressing feedback from engineers on framework
!27144 Ps job updates
!27142 Add New Zealand to supported laptop ordering countries
!27096 Update source/handbook/legal/global-compliance/index.html.md
!27078 Add Defend Section group conversation
!27031 Add info about interview trainings for support
!26814 Customer Success OKRs for Health Checks and Renewal Tracking
!26716 Handling non-emergencies
!26198 Add Periscope Links to Product Metrics
!25937 Small formatting changes to the writing conference proposals page
!24998 Light copy edit of acceptable use policy handbook page

2019-08-05

!27226 Change number of shifts wording to be more certain
!27221 Update source/handbook/sales/territories/index.html.md
!27216 Add Becka Lippert to Secure UX page
!27211 Update index.html.md Updated NORAM Event Deadlines Process for MPM Tasks
!27210 Livestreaming direct from zoom
!27209 Adding value driver sections
!27203 Fix typo on process.html.md.erb
!27199 Add Beamy shut down instructions to CEO Shadow Page
!27198 Make clear that KPI definitions should only be defined in one place
!27195 Fix outdated service-mapping link
!27188 Fix typo in Secure Engineering Release Process handbook page
!27182 Usecase and GTM
!27180 Link vulnerability update info.
!27179 add character limit to bonus comment
!27177 Add BambooHR and Gsuite as the first step to improve the flow in onboarding.
!27176 Document the 'automation:devops-mapping-disable' label and improve a bit the 'Auto-labelling of Issues' section
!27167 Adding whom to contact on the sales team home page.
!27160 Add frequently asked questions from Safeguard
!27158 Add coordinator details to infrastructure escalation
!27157 Link to plan stage page from plan BE team page
!27155 Add WAZO info about Netherlands Maternity leave.
!27153 Update upcoming CHD events
!27147 Update contracts page in handbook re Notice periods
!27132 add slack channels
!27103 Fix typos
!27092 Add triage guidance for support requests
!27069 Remove inactive CRO test on DMP page
!27064 Mention sandboxed Zoom account for Monitor
!27052 Add Product Management Buddy System
!26975 smb post-sales customer engagement
!26887 Change name from "customer collaboration project" to "Customer Success Plan" Update source/handbook/customer-success/tam/engagement/index.html.md
!26861 Initial information for the FE Configure & Serverless team page
!26853 Foundation for automating release post (changelog style)
!26512 Add Design Review process to handbook
!26405 Changes to prioritization section of Product handbook
!25736 Update DMP page with buyer journey content model
!25055 Adding Bullets to make the table notes more legible
!24056 Weekly Department Audit

2019-08-03

!27120 Moved Manage team page to /engineering
!27118 Update the handbook links on the handbook home page.
!27116 Added zoom rooms information
!27049 Update to time tracking language in handbook
!25564 Update Mktg handbook (Ops page) with gearing ratios from marketing model

2019-08-02

!27115 Added TOC to Experience Baselines
!27114 Add issue info and links to the Handbook Roadmap.
!27113 Recategorize Alliances and Acquisitions on the handbook home page.
!27107 Recategorize the general items on the handbook home page.
!27101 Fixup formatting Infra-Dev-Escalation
!27090 add a wording modification
!27089 Add 2020 dates through February
!27084 adding reference link to 5 dysfunctions:directness
!27082 Zencaster podcast FAQ
!27079 Update source/handbook/hiring/target-companies/index.html.md
!27073 Adding the transparency link.
!27071 Update tech stack details
!27068 replace png by embedded mermaid flowchart, reword copy-n-pasted text
!27063 Change wording about why groups dont get Gold free
!27061 new CES alignment for August
!27060 add Zero Trust webcast to yml
!27058 Add locality to BambooHR
!27054 Update Triage Ops links throughout handbook
!27047 modify routing rules
!27046 update onboarding tracker link info
!27044 update sdr handbook pg
!27026 CEO shadow page updates
!27016 Add a CEO section to the handbook home page.
!27011 add instruction to update
!27006 Update new hire location factor definition to be based on the last 90 days (instead of last calendar month)
!26969 Remove EA for scheduling, add PeopleOps Specialist
!26865 Add Plan stage team planning page
!26848 add implementing KPIs in Periscope
!26840 Update "Customer Onboarding" page with Playbook definition and location.
!26830 Add a link to the Experience Baseline spreadsheet
!26692 Book club lessons
!26613 Reword problem statement
!26442 Update infrastructure envs w/ gitlap
!25860 Development on-call process for GitLab.com infrastructure escalations

2019-08-01

!27005 Revert Personal Mobile Device access only GREEN data
!27001 Link to Labor and Employment Notices from the handbook home page.
!26993 update tasks to include checking CEO calendar
!26991 Updated two typos and added partner criteria suggestion to the Alliances section in Handbook
!26990 Personal Mobile Device access only GREEN data
!26986 Added link to growth strategy page, fixed typos
!26980 Correct a typo.
!26972 Fixing links to the growth board
!26971 Use another user for experience baselien
!26966 Link DRI from the engineering hanbook to the definition
!26963 Handbook Finance KPIs periscope links
!26958 Add break down of dedicated designer per Release group
!26951 updated the compensation part of the job vacancy
!26950 Added Trust Center link to compliance handbook
!26944 Change anniversary announcements to team-member-updates channel
!26943 Updated board and team meeting descriptions
!26937 Add info on recurring team meetings to Data Team Page
!26930 Add chatops command to how-to-get-help section
!26929 Handbook typo fixes
!26926 Update hackathon section with issue template
!26921 Add printer amend access
!26914 Add benefits not being implemented currently.
!26913 Add Periscope tip about exporting images
!26903 Move portfolio to under review
!26895 Start a Labor and Employment Notices index.
!26883 Reworked IA of the UX Research handbook
!26837 Update Security team OKR board links
!26832 Clarify Grammarly usage
!26821 Add how we work details around UX ready and manager feedback
!26729 Update time off information in UX handbook
!26720 Update product discovery description
!26667 Improve triage documentation
!26437 Adding support requests table to Geo Homepage
!26419 Delete actionable feedback section
!26415 Removing Comm guidelines, GitLab U, and Communicating product vision sections from Product handbook
!25314 Add labels to group that have custom labels, and add categories/features labels for each group

2019-07-31

!26908 Remove Meltano as Dept + fix People Ops name
!26907 Calling out casting in base models
!26901 Start a Handbook Roadmap page in the Handbook.
!26900 Update instructions on zoom room log in at Mission Control
!26896 added Tech Marketing workshop links & ansley
!26890 Key meeting update.
!26888 Fix typo
!26882 Vacation Delegate for Expensify
!26878 Re-ordering usecases
!26875 Communicate early and broadly about expected automation impact
!26863 Move location of note
!26859 Update Australia entity
!26858 Fix broken link on How GitLab is Enterprise Class.
!26854 Remove handover process unless ongoing escalation, use phones for backup paging
!26849 Expense approval process
!26846 Add a table of contents to the handbook index.
!26843 Update customer onboarding guide for TAMs to simplify and update the process
!26839 Updating UseCase definition and key Usecases
!26838 Clarify further how coverage works when team member and dependent are employed by GitLab.
!26833 Update source/handbook/business-ops/index.html.md
!26829 change how to transfer ticket from Support to Security
!26828 Update source/handbook/legal/global-compliance/index.html.md
!26826 Added Data Protection Impact Assessment requirement to the Procure to Pay process
!26793 Update buyer journey content model with content mktg link
!26787 Add 2019 Research epic link and copy tweaks
!26760 Added info about Mural and anonymous collaborators
!26740 Removed the potentially outdated sentence.
!26734 Handbook Update: Periscope Links People Group KPIs
!26674 Quality Engineering performance grooming with Development and PM
!26566 Add how to use group labels in throughputs
!26417 Delete meta issues section
!26282 Cost Per Team Member First Iteration
!26248 Move PeopleOps cost per team member to out of scope
!26162 Update MVC content
!26022 Updated to reflect that company calls no longer feature team introductions.
!25954 Request candidates reapply after 6 months, unless they gain the skills required
!25907 contractor process in BambooHR
!25475 Align policy with values of transparency and assuming positive intent
!25398 Update index.html.md with updated labels section
!23623 Add missing links, reformat non links

2019-07-30

!26834 Adding detail to Dogfooding
!26825 Added link to the DPIA issue template and corrected formatting
!26820 Update index.html.md
!26813 updates to accounting handbook
!26811 Add new staff to Serverless eng page
!26810 Move portions of product handbook over to direction page
!26807 Link to the new Notices index from the main handbook index.
!26806 Fixing cut/paste error. Adding fourth label
!26805 Start a Notices index.
!26802 update the retention of company call agenda
!26800 Fix typo and update Livestream
!26798 Update source/handbook/legal/global-compliance/index.html.md
!26797 Update index.html.md Added the Nadel portal link to NORAM FM swag process
!26794 Clean up Dogfooding section and link to new board
!26792 Update YouTube directions re: one livestream at a time
!26783 Only one engineer is on call at a time
!26781 Add link styling to Monitor team videos
!26780 Update recommended size of training class
!26771 Fix the "domain experts" link on the Frontend Department page.
!26769 Fix the Product Manager links on the Secure Team page.
!26768 Fix a few Configuration Management links on the GitLab Security Compliance Controls page.
!26766 Fix the "Social response time" link on the KPI Index page.
!26756 Add Prioritizing for Predictability to Product Handbook
!26755 Update sales enablement info in PMM handbook
!26754 change sales enablement page
!26752 Fixed minor formatting error
!26733 Add some more motivation to time-to-remediation targets for ~security issues
!26730 Added period to two sentences
!26725 Added link to How-To Chorus videos on Sales Training page
!26706 Fix typos on /handbook/about
!26696 Add #diversity–inclusion link as well as Diversity & Inclusion in a few new areas
!26656 Clarify instructions for reporting a suspected phishing email
!26627 Update stages.yml with new EM for Dynamic Analysis
!26603 Fix spelling of notifcation -> notification on Contracts page
!26574 Remove duplicative content from UX handbook and cross link
!26554 Add spike process to Monitor stage
!26447 Add triage instructions for spam issues
!26413 removing special considerations section
!26095 Marketing KPI changes
!26010 Add scalability to CS inititives
!25902 Replace RCA with Incident Review and set criteria for wen a review is required
!21603 Proposed Import group for Manage stage

2019-07-29

!26750 Added Compliance to the title to facilitate searches of the handbook
!26748 Add phone and door to tasks
!26745 SecOps rewrite for detect and response
!26744 fixes broken links
!26743 Revert "Add phone and door."
!26737 Adding Steph Sarff.
!26736 Update links in the introduction section of the handbook index.
!26735 Edit some "some" on "About the Handbook".
!26723 Adding missing content to new SDR Coaching page
!26722 Added Distribution team training link
!26721 Adding content to Sales Enablement Sessions page
!26719 Updates to Sales Training page
!26718 Remove outdated process files
!26717 Roadmap link on EB page
!26711 Update "Development on-call process for GitLab.com infrastructure escalations" FAQ to take account of Nick's changes to process
!26709 updated table employee of GitLab entity
!26707 Make career progression easier to read
!26704 Add GitLab IT BV to the wording.
!26703 Add secure coding training page
!26702 Updates to number of people and location
!26698 Fix Pajamas link and describe Design project in UX Resources
!26691 Added a link to Iain Camacho's GitLab 'About Me' page to the 'About our team'…
!26686 Jj move enablement
!26673 Move test heuristics to main test engineering page
!26652 add gitlab-org to the chart about where labels are located
!26634 Add Self-Serve Analysis in Pericope Documentation
!26624 Remove reference to closed issue in Product Handbook
!26623 Add another link about competitive advantage in security
!26617 Fix broken image link on BizOps Page
!26614 Nick's proposal to "Development on-call process for GitLab.com infrastructure escalations"
!26606 adding language for engaging ongres to the database page
!26565 created new directory for bizops portal page
!26491 benefits for contractors
!26473 Link to IACV definition from incentives page
!26373 remove alliances and add meltano
!26161 Adding strategy page for Enablement and Growth groups
!25684 Fix link for security related software.
!25649 Specify the category under which the IACV Target Dinner Evangelism Reward should be filed in Expensify
!22093 Adds some thoughts on ticket deflection

2019-07-28

!26683 Added new directory in preparation for moving sales enablement sessions from Marketing to Sales
!26682 Minor updates to Sales Handbook QRG section
!26681 Sales Training Page updates
!26680 Time tracking data - fixed table formatting
!26672 Including expanded time tracking language in handbook
!26640 Update index.html.md Updates to the NORAM field marketing swag instructions
!26638 Be more specific
!26628 Update dmp section website handbook
!25819 Add active A/B tests, use more descriptive language, add related issues

2019-07-27

!26666 Support Handbook: Internal Support: Add contact user case
!26662 5 dysfunctions
!26658 5 dysfunctions
!26651 Gather handbook meta-info on a new "About the Handbook" page.
!26330 Fix broken links to RCA resources

2019-07-26

!26655 Added Fullstack Eng. baseline entitlements to handbook
!26649 added link
!26648 fix links
!26644 Structure the page with better headers
!26643 adds Clint, Lyle and Marin to Shadow alumni
!26642 Rename AdWords and update link /handbook/business-ops/tech-stack/#google-adwords.
!26641 Fix the campaign request info link at /handbook/marketing/events/#event-execution.
!26639 Fix the campaign request info link at /handbook/marketing/corporate-marketing/#corporate-event-execution-process.
!26632 Fix the payroll deductions link at /handbook/benefits/inc-benefits-us/#us-specific-benefits.
!26631 Add GitLab Unfiltered link for external meeting invites/comms
!26618 Breaking paragraphs into one sentence per line for better diffs in the future
!26616 Move Periscope MR process to data team project
!26615 Updating calculation for Rep Productivity from Gross IACV to Net IACV
!26611 Added Red Team baseline to handbook and corrected one backend entitlement based on pervious MR
!26610 Add Survey Link info to Company Kickoff Process
!26609 update outdated material in instructions
!26607 adding addendum workflow to contract process
!26599 Update Fulfillment dev page to reflect feature freeze date
!26586 Link and TOC fix for red team roe page
!26581 Fix the throughput link at /handbook/business-ops/data-team/#milestone-planning.
!26580 Fix the link to meltano.com at /handbook/business-ops/data-team/#snowflake-permissions-paradigm.
!26578 Removed duplicate "it" and changed "diversity & iteration" to "diversity &…
!26575 Support: Update cross-functional counterpart list
!26573 Add TOC and copy edit product dev flow
!26572 word change to participants
!26568 word change: manager to team members
!26550 Fix the "list of countries…" link at /handbook/marketing/corporate-marketing/.
!26546 explicitly stating excluding certain expenses from sign matrix
!26534 Include SFDC <> ZD sync information
!26517 Removes Jira / Integrations From Plan's Scope
!26507 Update topics lists
!26492 update action items for survey with links/status
!26478 Updating Thresholds for Budgeting
!26459 Social strategy update
!26366 Only include adding metrics on APM page
!26185 initial draft of red team rules of engagment (ROE)
!25837 Use group::distribution label instead of Distribution team label
!25708 Add details on onboarding and offboarding issues for Core Team members

2019-07-25

!26561 moved IDSes from it's own line item to after e.g.
!26548 Update source/handbook/sales/territories/index.html.md
!26547 Update spending company money with prof dev certs
!26535 Removing Microsoft from a list of our current Customers
!26529 Swap code review link for a more relevant one
!26520 Adding new recruiters/new functional alignment
!26514 Add links to useful GitLab Unfiltered videos.
!26510 Adding Merge Request buddy to handbook
!26509 Mention that email confirmation from manager is sufficient for relocation
!26508 Fix Youtube invite access link
!26505 Fixing some typos in the swag section
!26500 adding why ultimate to sales resource page
!26490 moved info from other pages here and added weekly task to check onboarding sheet
!26489 removed contract info
!26488 Fix the Pajamas Design System link capitalization and URL at /handbook/engineering/ux/.
!26486 Fix the "Google Sheet" spacing and capitalization at /handbook/business-ops/data-team/.
!26485 Capitalize Google service names at /handbook/business-ops/.
!26484 removed duplicate info
!26483 updated sending contracts to remove duplicates from process framework
!26482 Add description of primary vs secondary fundraising
!26474 Add dogfooding video to engineering handbook
!26472 Fixed broken link
!26471 taxation on stock options
!26470 add principal/group PM
!26453 Jj trainingpage
!26420 Remove absolute links in handbook/engineering/ md files
!26339 Update latest iteration of milestone grooming
!26164 Add docs for additional automations for triage
!26092 Add process sections to Monitor stage

2019-07-24

!26479 Remove a stray article in a sentence
!26466 Add Quality to the grooming infra/dev board
!26465 Change "EA" to "EBA", fix a link, link "my EBA", and add periods at /handbook/ceo/.
!26463 Adding "Meetings will begin promptly regardless of shadow attendance".
!26458 Make include_file default summary method for comparison pages
!26454 Include how Account -> Org info is relevant to SLAs
!26452 update CEO/CRO interview scheduling and add email to EBA
!26451 add link to corp mktg job fam
!26449 update wording/formatting for Slack pinging
!26445 Handbook Finance KPI Link Updates
!26443 Update standup description for Monitor
!26439 Added new video from John Jeremiah
!26438 update strategy horizon to 3 years
!26436 Update sales resource page
!26433 Add note about mentioning whole teams in Slack
!26430 Add emphasis formatting to the sentence about onsite vs. offsite
!26427 Change slack link to gaming channel to be correct
!26426 Capitalize "Google" on the Jira workflow page.
!26425 Capitalize "Google" on the Jenkins workflow page.
!26424 Normalize Google Doc capitalization on /handbook/communication/.
!26412 Updated SG.1.01 control statement
!26394 move of stock option tax treatment to separate page
!26380 KPI change requires approval of the function head and the CEO
!26377 CEO approves manager, staff and principal PM hires
!26347 update exec recruiting/interview process
!26087 Updated people ops taking over the generation of on-boarding issues
!26082 Add least privilege process
!26066 Adding MR approval click-through demo to the demo page
!26060 Collaboration: It's impossible to know everything
!25614 Updates to UX How We Work page

2019-07-23

!26418 delete gitlab.com metrics section
!26414 Typos in breaking change section
!26409 update strat horizon to three years
!26406 Link to UX dept
!26402 Remove goals section of product handbook
!26401 Add link to Seth readme
!26400 fixes to responsibilities section of product page
!26398 Adding link to Product Development flow page
!26393 taxation when stock option exercised
!26387 handbook: Breaking out Accounting & Legal Departments
!26385 Add interview cancellation info
!26383 Updates IAM.2.02 Control Wording
!26374 Fix typo
!26372 Adds the June and July frontend themed calls
!26365 When to direct to AE vs Online portal
!26360 Add a section to probation about underperformance
!26358 Fix broken image and update link at /handbook/marketing/product-marketing/competitive/cicd/#ci–cd.
!26355 Remove a broken and obsolete Slack link from /handbook/hiring/offers/#next-steps.
!26354 Update timesheet info link at /handbook/people-operations/code-of-conduct/#fair-wages.
!26353 Fix broken e-mail links at /handbook/people-operations/code-of-conduct/.
!26348 fix typos in chat and youtube comm pages
!26346 Update GitLab Positioning everywhere
!26328 Clarify definitions of ~feature and ~backstage throughput labels
!26322 Trial extension update
!26318 Add Agile Deck to Sales Resource Page
!26303 Moves all workflows to root folder; fixes links in workflows index
!26231 Add security compliance handbook page
!26210 move lee matos readme to engineering readmes
!26187 Add Matt Nohr README to list of engineering readme pages
!26179 Updated Quote to Cash Cycle
!25691 Fix broken link in the handbook - "Spending Company Money"
!25576 Update 1password for your private password link

2019-07-22

!26343 Added layout and TOC to IAM.2.01
!26336 Updated IAM201 control
!26326 Update Company Kickoff Process to remove the "Merged" status update
!26325 Cleanup Important Dates for PMs for improved Kickoff process
!26323 Clarify PMs responsibility regarding community contributions
!26321 Removing SDR Assesment Criteria because we don't do it this way - TBD for an update in the future.
!26320 Changing "Team Lead" to "Manager"
!26319 Adds further clarity on what Stage Monthly Active Users is defined by.
!26316 Updated page title reflect removal of VPN in control name and add Remote Connections
!26307 Adding image file
!26306 Fixed typo
!26300 Add to review checklist
!26298 Competitive intelligence link updates
!26294 Add Failure Management Rotation as child page
!26291 update contracts round 1
!26286 Add training videos to Sales Training page
!26283 multiple updates needed due to outdated content
!26263 Re-formatted Employee Privacy Policy commits and pushed new MR
!26249 Add Inclusion Section to Greenhouse Page
!26191 Updated Apply to Offer Accept KPI; Updated NPS to SAT
!26181 Update NW territory coverage
!26157 Updated information for CT team members and compliance for anti harassment training
!26148 Add Release UX link to ux department page
!26146 Australia Parental Leave
!26140 Update zero trust links to use Kramdown URL syntax
!26065 Minor improvement of the description regarding the ZenDesk registration.
!26004 Rename Diversity value into Diversity & Inclusion
!25898 Churn MRR Dashboard Review and add topic link
!25615 Release post - GitLab 12.1

2019-07-21

!26281 Update elevator pitch link
!26253 Update XDR issue board
!26197 Update XDR SFDC Report Links
!24960 change salesteam to sales-all

2019-07-20

!26272 Add section headings to the handbook index.
!26271 Update the Slack status article link and related info at /handbook/tools-and-tips/#slack-status.
!26270 Fix Hangouts On Air links and capitalization at handbook/tools-and-tips/#hangouts-on-air.
!26269 Fix a 1Password link on the tools-and-tips page.
!26265 Update index.html.md
!26261 Remove redundant sentence.
!26260 Update policy for coverage when a team member's dependent is employed by GitLab.
!26256 Update source/handbook/people-operations/code-of-conduct/index.html.md
!26166 Clarify language
!26016 New product KPIs

2019-07-19

!26259 Add time-to-value metrics to the Vision Page
!26255 Update source/handbook/business-ops/data-team/metrics/index.html.md
!26252 Add link to feature proposal template
!26246 Added policy review cadence and approvers
!26244 Cosmetic updates to product dev flow page
!26241 Fix typo
!26238 Key monthly review
!26226 Operating Plan vs Financial Model
!26225 rmv alex from territory table
!26220 added the Candidate Experience Specialist is responsible for changes after contract is signed
!26212 updated and corrected titles
!26199 Clean up Links
!26190 Fixes broken Pajamas link
!26151 Update SMB Sales Territories in handbook
!26147 Add monitor to equipment examples
!26139 Fix URLS for dashboards
!26094 Updated the onboarding issue creation to the people ops team
!26034 Specify how to select throughput label for documentation issues
!25877 New Product Development Flow Page
!25375 Add APM product issue board to handbook
!25079 Updated Geo Team Planning information

2019-07-18

!26195 Changed NPS to SAT
!26186 Update Offer Acceptance Rate definition
!26174 stock-refresh-cadence
!26170 Fix typos in Stable Counterparts section of Quality Dept page
!26159 Add when we iterate slowly
!26155 July Eng Key Review meeting
!26153 Update source/handbook/marketing/product-marketing/enterprise-it-roles/index.html.md
!26150 Added BackendEngineer - ProductivityEngineering to baseline entitlement listing in handbook
!26145 Add inbound label to data team workflow
!26141 rmv abso link
!26126 Update Release UX index.html.md
!26114 Update hash for definition of MVC in Value page
!26111 Replace absolute acquisitions link URLs with relative versions.
!26110 Replace absolute acquisition-process link URLs with relative versions.
!26109 Link some URLs at /handbook/engineering/index.html.
!26083 Reorganize support direction, update headers
!26073 Update team meeting doc
!26067 Update mpm handbook
!26042 Fix broken Google Calendar links at /handbook/tools-and-tips/.
!25959 Update source/handbook/people-operations/code-of-conduct/index.html.md
!25938 Fixed blog link for Work In Progress section
!25859 Revamp Kickoff Process
!25796 Minor update on examples for spending company money

2019-07-17

!26105 rmv abso links
!26104 Added Vendr language to handbook on Vendor Contracts page
!26102 added link to new events page
!26096 moved the onboarding issue creation steps from the CES pages to the people ops page
!26093 Update index.html.md Added NORAM Field Marketing Venue Search process
!26090 Update index.html.md Added NORAM Event Deadlines Process for MPM Tasks
!26086 Remove link title text that breaks rendered HTML at /handbook/communication/#user-communication-guidelines.
!26080 updating FP&A handbook with purpose, how we will get there and general updates
!26076 remove mixer calls
!26074 Add suggestions on running a book club
!26068 additional language to the code of conduct directions
!26058 Update the Code of Conduct link at /handbook/communication/#user-communication-guidelines.
!26057 Update and reformat the Pomodoro Technique section at /handbook/tools-and-tips/#the-pomodoro-technique.
!26056 Fix, link, and describe the 2FA debugging URLs at /handbook/tools-and-tips/#2fa-debugging.
!26055 Update the page count on the handbook index.
!26054 Update index.html.md Updated Nadel POC for swag reorders
!26050 Add smalls improvements into infrastructure delivery index
!26046 Adding weights standards to the Memory Team page
!26019 Added Field Security Section Under Strategic Sec
!26005 Few more changes to the failure management rotation process
!25924 Updating handbook to reflect new Snowflake roles
!25876 Assigned Scott Larson (me) to MM-Mt-East/Dallas Territory code
!25863 Updated the (Recruiting Process Framework - Sourcer Tasks)
!25826 Describe time sheet/payment frequency for CXC contractors
!25816 degraded and outage def
!25516 Add additional details on data source for Support KPIs

2019-07-16

!26053 Fixed typo and corrected the Bar-Raiser page link
!26047 Revert Marketing KPI's on Index Page to Original Set
!26041 update table
!26039 Added Bar-Raiser Page and Updated Interviewing Page
!26038 fixed file path for team org image
!26036 language around promo doc being editable
!26030 Add Heroes detail to EP handbook
!26028 Revert MR 25812 handbook satisfaction definition location
!26026 additional language around CoC
!26024 updated template instructions
!26023 Add instructions for uploading cover pics
!26021 Adding Detail Investor Update Process
!26017 Added AR requirement for groups/repos gitlab and instructions for baseline entitlement updates
!26014 Update index.html.md Added NORAM FM swag details
!26011 correct spelling and move images
!26008 Fix typo 'get hep' -> 'get help'
!26007 Improvement to CEO shadow page
!26000 Update and correct the Freedom section at https://about.gitlab.com/handbook/tools-and-tips/#freedomto
!25999 Update the handbook page count section at /handbook/tools-and-tips/#count-handbook-pages
!25996 Definition of Done for Delivery:Dev Backend engineers
!25979 Fix a link and improve the search URL formatting at handbook/tools-and-tips/#alfred
!25976 update directions for mac users to confirm full disk encryption
!25974 Added IT Exception process and color to administrative access criteria
!25971 Updated VPN security control
!25969 Update to NORAM West SMB Territory
!25964 Follow-up from "Add UX Collaboration Model": Update toolchain image to be GitLab focused
!25962 Added BYOD section to the GitLab Internal AUP. Iteration number one
!25922 Update source/handbook/marketing/product-marketing/messaging/index.html.md
!25845 Adding missing members of team
!25783 Benefits Survey Results
!25752 Add charts and monitor bugs issue board to monitor health handbook page
!25733 update 360 to annual time frame
!25693 Add a snippet about what is not dogfooding
!25458 Add predictable mechanism to engage developers for infrastructure

2019-07-15

!25972 Fix Geekbot URL on Data Team Page + GitLab Free for Startups Dashboard Review
!25953 Add EAP to burnoout
!25950 Add a few steps to the probation period process for PeopleOps Specialists
!25945 Update handbook with current Moo tasks
!25944 updated tax treatment of stock options
!25928 Update US benefits page to include SBCs where available.
!25911 Add info about boards and epics
!25891 Adjust release timelines for our new auto-deploy world
!25871 Change gitlab-com/gitlab-docs to gitlab-org/gitlab-docs
!25866 Added warning regarding upcoming service shutdown to "hangouts on air" section of tools page.
!25831 Signing up for coverage via Lumity at a later date
!25821 Add example criteria for MVP
!25812 Handbook Update Satisfaction
!25753 Add section about frontend scheduling for monitor health handbook page
!25739 fix structured services definition link
!25508 Updating wording from Function –> Division
!25151 Updated incident management responsibilities

2019-07-13

!25936 Update index.html.md for Okta Application Stack, add new applications and update status of others.
!25933 Fix the probation period link under Other People Policies on the Code of Conduct page
!25932 Capitalize "Linux" at handbook/tools-and-tips/#gitlab-team-members-setups
!25931 Update the Alfred info at handbook/tools-and-tips/#alfred
!25930 Update the Webex download link at handbook/tools-and-tips/#webex
!25929 Board of directors renewal process
!25927 Update index.html.md added a table that describes the labels that bizops uses for issues/MRs
!25908 Add ops week-in-review
!25865 Clarified definition of Sales Efficiency and Field Efficiency Ratios
!25807 Add Periscope links to Engineering KPIs

2019-07-12

!25915 Added Test Automation Engineer to baseline entitlements outlined in the handbook
!25905 Board meeting is in a video call
!25901 add enablement to the schedule 7/12/19
!25899 Updating Names in Org
!25896 Update index.html.md. This change adds the new Public Sector team members as…
!25893 Filter out current month in Periscope dashboards
!25890 Update Secure UX index.html.md
!25885 update offbaorded laptop buy back/return
!25884 Clarify "GitLab" capitalization guidance
!25883 Update index.html.md
!25881 Adding additional comment on preference for virtual/remote delivery
!25875 Add check for meaningful links
!25867 Product manager rather than Project manager
!25864 Add telemetry page
!25862 Another minor change to Sales Onboarding page in the Handbook
!25857 Update source/handbook/customer-success/tam/escalations/index.html.md
!25855 Move personal readme of Marin Jankovski to engineering readme
!25854 Updated Social Selling section with new YouTube GitLab Unfiltered links
!25853 adds product/engineering interaction
!25852 Update source/handbook/customer-success/tam/escalations/index.html.md
!25850 Added a bullet to highlight future plans to extend Sales Onboarding
!25848 adds underperformance quote
!25847 Edits to the CEO shadow page
!25846 Update product metrics page to use "performance indicators" terminology
!25842 Included link to KiwiSaver website
!25825 Add clarity to Services Attach Rate
!25824 Add clarity to self-serve sales ratio
!25818 Added link to Retention Dashboard to Customer Success Vision Page
!25803 Updating user type: adding CISO
!25798 Add preferences for explicit dating methods for SQL style guide
!25795 Update triage schedule to be explicit.
!25785 Fix typos to render headings correctly in Alliances
!25772 Add page for IT Help to BZO handbook
!25755 Add benefit of a single application
!25735 Update source/handbook/people-operations/promotions-transfers/index.html.md
!25694 Add smart speaker best practice
!25681 Best-effort database on-call
!25633 New Workflow: Sending Notices
!25579 QA Failure Management Rotation
!25550 Add a bullet to the Spending page to include business cards as reimbursed office supplies
!24382 New page to request technical evangelism CFP help
!24248 updates secret snowflake page, reorganizes info
!23136 Update Quality triage instructions for support requests

2019-07-11

!25811 Add clarity to win rate
!25810 Add clarity to Field Efficiency Definition
!25805 updating instructions for how to get help from SRE with the "~SRE:On-call" label
!25802 Growth engineering pages cleanup
!25794 Small improvements to the SQL style guide
!25793 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!25791 Add MR instructions to blog hb
!25789 Update Growth Engineering pages
!25787 Zendesk agent signature: add role, remove 'thanks'
!25778 Adding a SOX sub-section the handbook
!25777 Remove CR from Data Team Triage schedule
!25773 Moving the Acquisition KPIs to the Product section
!25769 KPI Index: Update LTV/CAC ratio to out of scope for Q2
!25757 Added Sales QuickStart info to Sales Onboarding page of the Handbook
!25740 Change boardroom to mission control in the ceo shadow
!25703 Add zoom meetings details and visitor prep details
!25682 Create events page in handbook
!25513 Create New Directories for Misplaced Sales Pages
!25465 New Periscope Dashboard Review process
!25297 Consolidate support team business drivers
!24368 Update index.html.md commented out anniversary swag since program is suspended
!24257 Social image request DRI

2019-07-10

!25764 document data team password rotation
!25761 Add Social Selling Basics content to Handbook
!25760 Adding CSAT changes to handbook
!25759 fixing product page links
!25758 FP&A Tips for Planning
!25750 Adding headers for Product team mission and product team principles
!25747 "business operations-update to blueprints page"
!25741 Update source/handbook/offboarding/index.html.md
!25732 Restock fridge point of contact
!25731 Handbook improvement at the request of the on boarding issue
!25727 Update location of pay frequency in BambooHR.
!25723 Emphasize issue pointing to capture complexity, not time spent for the Data Team
!25719 Updated KPI Page »> LTV/CAC ratio
!25718 Fix broken manager link and add Director position to the Data Team Page
!25716 Update onboarding time notice
!25712 updated markdown in table
!25697 add email alias information to development department page
!25690 Update livestream instructions
!25669 adding links to not-risks
!25566 Update QA debugging guidelines re. updating slack
!25552 Move Engineering Readmes
!25533 Add planning rotation to the Plan team page
!25305 Large Copy Edit of stock options handbook page
!25190 Clarify which field should be used in IACV calculations.

2019-07-09

!25699 Fix double spaces
!25683 Update DMCA Handbook Workflow for Abuse integration.
!25670 Clarify Quality gearing ratio wording
!25663 updated tax section for tuition fees
!25660 Update source/handbook/marketing/revenue-marketing/field-marketing/index.html.md
!25657 added link to blog post template
!25651 First Iteration to Adding Definition of Cost Per Team Member
!25641 Don't call it a KPI since some people will have a non KPI performance indicator.
!25635 Periscope Review: Gitlab.com Health
!25631 Note that FRH should focus on premium
!25629 Adding employment branding section to handbook
!25619 Add example to follow data heuristic
!25594 changed link for "gitlab voice" from 404 to a fit
!25591 Update sa few pages with proper people ops terms
!25549 Adding more details on the job approval, intake, and posting process.
!25420 Update transfering with manager inclusion
!25384 Fixed typo
!25275 Incident Response Containment

2019-07-08

!25642 Boardroom monitor layout change
!25639 Add links to all items of the cadence page
!25628 Fix link I accidentally broke on the Data Team Page
!25623 modify list import instructions
!25622 Add information about coffee machine to the ceo shadow page
!25620 Add links to the ceo/cadence page
!25617 moves boardroom monitor configuration to table-layout
!25616 Update SLA to SLO on the Data Team Page
!25608 Remove When Labels from Data Team page
!25604 Update scope of KPIs for quarter
!25603 grammar changes to addition
!25602 Remove mention of "core team" from PM Handbook
!25599 prtimary -> primary
!25597 add new label
!25596 Change to as. Typo on ceo shadow page.
!25595 adding Christie's suggestions for underperformance
!25592 Added the definition of underrepresented groups and provided examples.
!25587 Update people-operations page with right people ops terms
!25585 Update term - HRBP -> PBP
!25582 Update compensation and group conversation page with relevant people ops term
!25577 Add due date to onboarding
!25556 Fix links in Group Conversations
!25537 Changed 'employee' to 'team member' under the Diversity value
!25531 Move anniversary announcements to #company-announcements channel
!25505 Update People ops page with appropriate team terms
!25409 Add Perseverance under Results
!25280 Clean up Security Best Practices
!25139 Updating quarantining process
!24904 Light copy edit of the code-of-conduct page

2019-07-05

!25545 Added hyperlinks to competitive battlecards
!25541 Handbook Recruiting Gearing Ratios
!25539 Update Support Managers page to talk about Metrics with Explore and Periscope
!25528 Rename People Ops to People Ops Analyst
!25526 Add Italy and Brazil under Safeguard and update hiring process for CXC Poland and Ukraine
!25525 Add Paste app to tools and tips page
!25514 adding thailand
!25512 Fix outdated links in Support KPIs
!25503 Update hiring page with appropriate people terms
!25494 Adding how IACV is calculated in the case of contractual ramps.
!25488 added transfer pricing section and updated corporate structure
!25484 Adding due date for expense reports
!25482 Qualify 'open source' hyphenation guidance with ambiguity and clumsiness
!25481 Correct and clarify guidance to use PT vs. PDT or PST
!25480 Fix an article and capitalize 'iso' in the date-formatting guidelines
!25479 Adjust the serial comma guidance, but leave the joke intact
!25478 Clarify the purpose of Markdown and capitalize 'git' in that context
!25459 Capitalize 'Google Calendar' in the handbook
!25427 Add a sentence about new hire's that should not be seen as terminations
!25424 replace "this" with FRT
!25298 Include onboarding text in intro to support team handbook
!25185 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!25152 adds Rabois essay to board meeting page
!24294 Community Advocacy handbook updates [Marketing handbook hackathon]
!24125 Link to lists of international crisis numbers

2019-07-04

!25507 Update blog labels, move to blog hb
!25506 Added hyperlink
!25499 Update general-onboarding appropriate people ops terms
!25498 Update Finance Page with appropriate people terms
!25497 Update engineering page with right people term
!25496 Update contracts handbook page with appropriate people terms
!25493 Update handbook communications page with the right people terms
!25492 Update business ops page with the right people team
!25491 Update benefits page
!25490 Update handbook anti-harassment page with the right people ops team
!25485 Handbook :: Fixes spelling, punctuation, grammar and linking.
!25476 Added 2 items to Sales Handbook Quick Reference Guide
!25474 remove offboarded people end of June/beginning July
!25472 fix formatting
!25470 added CES Service Desk steps
!25469 Cleanup of Territory table formatting
!25464 Update source/handbook/ceo/shadow/index.html.md
!25416 Fix images link in compliance page
!25396 Re-inserted SMART Goals to PIP requirements
!25295 Sales Qualification Questions Revamp
!25217 Update People Operations Subgroup info and how to reach them
!25096 add app info for bamboohr
!25090 Belgium paternity leave processing
!25088 update effective date for comp changes
!24839 Added notifications to mgrs and stage trans to hiring mgrs
!24111 Introduce a process to request support from Product

2019-07-03

!25460 Move territories
!25450 Update source/handbook/engineering/index.html.md
!25448 Add bias towards action to Everything Starts with a MR
!25447 Apply suggestions to how we work section of ux handbook
!25446 Update source/handbook/engineering/index.html.md
!25444 Update source/handbook/engineering/index.html.md
!25441 Capitalize S in Slack on Data Team Page
!25440 Clarify category strategy is now in pages
!25437 Update source/handbook/engineering/index.html.md
!25436 Update source/handbook/engineering/index.html.md
!25435 Resolve "Shane's Readme"
!25434 Making Justification Step Optional
!25405 Changed "Meetups per month quarter" to per month on Community Rel page
!25390 Add in rotation in July
!25372 Update Quality page in the handbook with information AMA sessions
!25358 Add UX Collaboration Model
!25357 Add slack channels to Data Team Handbook
!25307 Adding SMB Advocates as a source where SDR/BDR's create Opportunities for.
!25188 Update source/handbook/business-ops/index.html.md
!25178 Update Give Back for commercial sales issues
!25119 Update to process for tech writer as blog post reviewer backup
!25109 Update issue guidelines with a prescription to regularly update the issue description
!24937 Update source/handbook/business-ops/index.html.md
!24834 Add code block instructions to blog handbook
!24727 Adding Problem Validation process description to Product handbook
!24677 Update time needed for people-ops to onboard a new team member to 4 business days.
!24490 Add Commercial link to Sales handbook

2019-07-02

!25413 Specify searching website rather than GitLab Product
!25410 Correct typo in the career matrix page
!25407 Added field marketing alias
!25404 Fix typos and rename file
!25401 add examples+instructions for criticality 4 change
!25397 Update Spending Company Money page (Software)
!25394 Fix incident_management workflow filename
!25387 Handbook KPI Links
!25382 Fixed 'Roadmap' broken link on Release team page
!25380 Reorganize Data Team How We Work
!25377 Updating Sales Handbook to reflect new sales onboarding process
!25376 Defines support role and guidelines for incident management
!25371 Database follows the same process as BE/FE now. Mention there might be…
!25366 Clarify the core.autocrlf config information on git-page-update.
!25365 Update Ruby version numbers and note transience on git-page-update.
!25361 Clarify the RVM section and make it friendlier on git-page-update.
!25343 Applied Danae Villarreal to CEO shadow program
!25338 KPI Index page - mktg kpi's
!25335 Update source/handbook/communication/index.html.md
!25330 COE: Changed "calender" to "calendar" and removed "the"
!25321 Increasing google optimize timeout
!25304 Updates to the Sales Evangelism Reward, removing Dir of Sales Ops and…
!25299 Adding SOX Page
!25243 Updated the definition of an "Ally"
!25200 Update source/handbook/communication/index.html.md
!25164 Added additional context to about.gitlab.com redirect policy
!24979 Update Macros Categories
!24815 Copy edit of the anti-harassment policy page
!24148 Handbook Support: Update label usage for issues
!23148 Update Newly Added Product Principles
!22419 Add recommendations around when a PM should move an issue forward from…

2019-07-01

!25355 updated SMAU definition
!25351 Clarify for product kpi's
!25348 cleanup and update SLAs
!25346 Update debugging guidelines to use bundle exec
!25344 Adding diversity tools link to "How to source candidates"
!25342 Add single product guidance to general guidelines
!25334 Update source/handbook/communication/index.html.md
!25331 Simplify Data Team "where" labels
!25328 Deleted 'copy legal@gitlab.com' from the vendor signature approval process.
!25324 Add CFO and VP of Lega
!25323 Add missing "or manager" to Code of Business Conduct & Ethics
!25312 Document Interning for Learning issue template
!25310 Added link to new Secure UX page
!25309 updated time and link corrections
!25301 Update source/handbook/marketing/technical-evangelism/how-to-be-an-evangelist/index.html.md
!25293 Update SQL style guide for Data Team
!25292 Language tightening on the Data Team page
!25291 Add info on fiscal date filtering a dashboard in Periscope
!25285 Pipeline vs. Spend KPI Definition »> Update source/handbook/marketing/marketing-operations/index.html.md
!25269 Update source/handbook/marketing/product-marketing/index.html.md
!25258 Update default retention metric
!25251 Small improvements to various Fullfillment pages
!25226 Add GitLab PTY Ltd Contract
!25214 Rearrange QA test debugging steps
!25208 Propose new milestone planning process for the data team.
!25186 Add rack attack information to IP block troubleshooting workflow
!25161 Document the automatic stage and group label inference from category labels
!25138 Quality Engineering roadmap epics
!24940 Add Create-wide processes to Knowledge and Editor BE team pages
!24421 Update source/handbook/marketing/revenue-marketing/field-marketing/index.html.md
!23859 Sowworkflow

1970-01-01

!25352 Added references to more Distribution work resources
!23448 Space after a comma in 'infrastructure, considering'
!23004 fix typos and grammar
!21163 Fix multiple broken links in the website
!20990 Fix bullet points in Slack section
!19080 Correctly indent sub-bullet points
!18847 Fix a few typos in the storage node blueprint

2019-06-30

!25287 Update label usage in source/handbook/engineering/development/enablement/distribution/workflow.html.md

2019-06-29

!25286 updating "working with 3rd parties"
!25281 Added How to Update a Start Date After the Contract is Signed and more steps…
!25276 Update source/handbook/business-ops/data-team/metrics/index.html.md
!25273 updated handbook for adding self to teampage

2019-06-28

!25270 Update source/handbook/sales/index.html.md - Pipeline Coverage Ratio
!25264 Update source/handbook/marketing/revenue-marketing/digital-marketing-programs/index.html.md
!25263 Handbook KPI links
!25262 Update source/handbook/marketing/community-relations/index.html.md.erb
!25260 Cadence page - fixed typo on word 'Amazon'
!25259 Adding KPI definitions
!25254 Linking Alliances KPIs
!25249 Linking the Hosting Users definition to the MR
!25246 Add @mikelewis readme link to UX index page
!25245 Adding our Secure UX page
!25242 Add manual redirect for use cases
!25239 Adding the Acquisition KPI link to their definitions
!25235 Remove mention of the old "Quality dashboard" as it's not updated anymore
!25234 Handbook Match Company KPI
!25230 Added link to GitLab on AWS solution brief under Datasheets section
!25228 Remove Australia from CXC.
!25224 Engaging SecOps
!25223 Update handbook KPI links
!25220 Fix wording in the "Biggest risks" page
!25207 Add collaboration with FBPs to Data Team Charter
!25203 Linking data team metrics definitions to new YML-driven Eng KPI HB pages
!25199 Updated broken and malformed links on multiple pages
!25174 Added link to training video
!25153 Resolve "Add variants, clarity to POC/POV process"
!25126 Rework info architecture of UX handbook
!25113 Update Senior engineering career development with Staff and Distinguished links
!25072 Add Epic Ownership to Geo Team Page
!24974 Update product handbook for Section based group convos

2019-06-27

!25201 update to EBA
!25171 Updating links in Support KPIs
!25170 Fixing the Margin reference
!25168 Add interacting with vulnerabilities to other functionality in secure
!25163 update super in Australia and NZ
!25158 Add database trainee template
!25154 Update source/handbook/business-ops/tech-stack/index.html.md
!25149 adding link to RFP archive to sales resource page
!25148 Add Manage daily stand-up info to How We Work
!25146 2nd iter on data driven eng kpis
!25135 Updating code of conduct page with compensation email
!25122 Change minize to minimize
!25092 Update the Sourcing page with LinkedIn Recruiter/HM seat info
!25073 Update tax section in Handbook
!24972 Update Onboarding page with I-9 and E-Verify policy
!24970 SecOps Incident Response Guide
!24832 define training timeframe for training
!24007 Added a section on How to Qualify an Account From Afar.
!23785 Infrastructure Design: ZFS for git storage nodes
!23461 Update source/handbook/communication/index.html.md

2019-06-26

!25127 Reorder list of social channels on slack to be alphabetical
!25121 Remove Data Engineers, Infrastructure & Architecture from Triage Rotation
!25116 Add info on Data Team Access to Data Sources
!25105 Combine blog bullets and add note re: approvals
!25100 Update Marin's rotation, add an opening to rotation in July
!25093 Add links to header for text items under Fork and Commoditize
!25091 Update source/handbook/people-operations/code-of-conduct/index.html.md
!25089 Update source/handbook/finance/accounting/index.html.md
!25083 Additions to style guide + blog hb
!25081 Added my README link to the UX page
!25067 Moving Engineering performance indicators (regular and keys) to handbook from document
!25058 Updates to the Quick Reference Table on Sales Homepage
!25056 Nnamdi to Alumni & open up a week
!25033 Reduce duplication in writing style guide
!25029 Update frontend RFC header and update URL
!25020 Changed SMART acronym to CREDIT values for PIP.
!24992 Propose updated Data Team triage schedule to accommodate growing team
!24923 Add MR reviewers section
!24898 Light copy edit of people ops handbook page
!24891 Add draft of biggest risks.
!24321 Setting Website to a default value when individuals or free email domain

2019-06-25

!25051 handbook Adding target to KPI
!25043 adds note about checking CEO calendar
!25040 Handbook People Ops KPIs team member turnover
!25037 Add dedicated marketing field for categories
!25022 replaces overloaded CSAT term with SSAT
!25004 Add additional info about probation period's and add PEO to onboarding.
!25002 Update the Sourcing page with Reach out templates
!24996 remove further PeopleOps tasks, that was repeated and missed in the previous MR
!24991 Add world time buddy link for data team time zones
!24989 update expense reimbursement process
!24968 remove fedex and direct to ITOps
!24967 Update Netherlands process and explaining the 12 month contract more
!24965 move Announcing Terminations to the bottom of the page
!24961 add targets for percent comp band
!24942 Added clientID update to changes of note
!24939 additional language to management page
!24935 Content handbook update
!24908 Update index.html.md
!24889 Integrate underperformance suggestions and add a few.
!24875 Move introductory text in social media guidelines
!24868 Add section about frontend RFC
!24717 Moving application type maturity to main maturity page
!24702 Update the Spending Company Money and Examples pages
!24695 Update source/handbook/marketing/corporate-marketing/index.html.md
!24461 New UX Resources handbook section
!23872 Collaboration: Specify the date of monthly release and link to relevant blog post

2019-06-24

!24981 Update index.html.md with Updated Applications in Okta AppStack.
!24969 Updating verbiage within TRN.1.01 security awareness training
!24953 team page pic
!24950 Update WAAK mid-market territory assignment
!24943 Add Slack channels, remove headline from CRO section, remove active test from CRO section
!24941 additional language regarding exit interviews
!24936 Update handbook KPI Capital Consumption
!24933 Add section on capacity planning to Create:Source Code BE team page
!24932 updated markdown and added Reporting Corporate Income Taxes
!24930 Resolve "Add SMB presales support model to Commercial SA handbook"
!24929 Add info about a 12 month fixed term employment agreement in the Netherlands
!24927 Adding Commissions to Quick Reference Guide
!24926 Adding participant schedule details.
!24922 Add wording on how to find a replacement for a GC
!24921 Update to NORAM EAST SDR Alignments.html.md
!24919 Removing quota from sales handbook. Moved to commissions page.
!24918 Adding content for Commissions page.
!24916 Add verification to development workflow
!24915 new directory for commissions
!24914 Clarify "What we offer" section in acquisition handbook
!24913 Adding DRAFT proposal instructions. Updates to GitLab entities.
!24906 Add Probation period for Australia
!24905 Add information on triage objective and label
!24903 Remove unused reaction rotation
!24896 Adding Renewal ACV calculation tables.
!24880 Update PIP section
!24877 added agile click-through to demos page
!24872 Add meta metrics info to the Data team page
!24825 Add editor career path
!24777 Updates for /handbook/marketing/technical-evangelism/
!24751 Add backend engineer experience factor AMA points
!24648 adding sales note taking guidelines to the handbook
!24594 Update growth engineering pages
!24500 Changed format
!24403 Update july posts
!24401 Update june posts
!24366 add tagline to app modernization (for consistency)

2019-07-07

!24954 HackerOne: Specify a 3 business day limit to self-close N/A or Informative reports.

2019-06-23

!24895 Update index.html.md
!24603 Update source/handbook/sales/public-sector/engaging-public-sector.html.md

2019-06-22

!24881 Update Data Team Charter
!24879 Update People Ops to Compensation team in email templates for bonuses and promotions.
!24876 Adding KPI definitions to FBP responsibilities
!22238 Adjust Group Conversations to Sub-Departments

2019-06-21

!24870 Update who the letter of adjustment is cc'd to
!24865 Budget vs Actual Update
!24864 Update source/handbook/engineering/ux/index.html.md
!24858 Remove Periscope Index from the Directory Page
!24853 Update index.html.md
!24841 Various additions to Create:Source Code BE team page
!24838 Expand on relative links
!24827 Added TOC to the Okta FAQ page
!24823 Add links to release post page
!24821 Jj site tip2
!24817 Update Sourcer allignment for Engineering&Product
!24816 Make multimodal communication more prominent
!24808 Jj site tip
!24803 Add interview training dashboard to Periscope Directory
!24800 Added info about meetings, new team board, and new important links
!24768 Add exception reasoning to justification
!24726 Create a handbook page for the Core Team
!24692 Tuition Reimbursement Examples
!24641 Add files and config for zoom live streaming
!24370 Updated SLA and Transcription and general process
!24359 Update CAB meetings
!24347 Jj pmmhandbook4
!23909 Add Give Back Project Section to Commercial Handbook
!23705 Update source/handbook/sales-training/index.html.md
!23612 Better definition of the career framework categories

2019-06-20

!24779 Change Brittany to Compensation
!24776 Remove specific syntax requirement for dbt packages
!24771 Fix marketing handbook 404s
!24767 Set the context of a created video, related to the baseline initiative
!24763 MEDDPIC to MEDDPICC
!24762 MEDDPIC to MEDDPICC
!24761 Add comma to effective org range
!24753 Be explicit in what is offered by law and what is an additional benefit in BV
!24750 Rephrase GitLab quiz question about professional services
!24749 Add approval
!24748 Add HN front page integration to Community Response table
!24691 Remove empty sections on monitor group pages
!24679 Add details on how to stay informed in the Engineering organization
!24651 Update index.html.md added CBlake shadow take aways
!24604 Life Assistance Program
!24602 Add Health SPD
!24525 Update forum handbook
!24320 add non-work and hobby channels to the list of channels
!24290 Updates to Acquisitions handbook and process
!23788 Update the renewal process for EDU licenses
!23706 Add Instagram instructions to Markdown guide
!23241 Add video resources to frontend handbook

2019-06-19

!24713 Adding social slack groups to chat page
!24708 Changing from Recruiting to Hiring
!24705 Update handbook for KPIs
!24704 Update source/handbook/marketing/corporate-marketing/index.html.md
!24701 added additional tech stack definitions
!24699 Update SQL Style Guide for Data Team
!24697 Updated changes of note with new Google Tag Manager tag
!24693 Update UX Research sensing mechanism info in PM handbook
!24683 Fix sensing mechanisms links in PM handbook page
!24681 Remove net retention, focus on gross retention
!24676 Fixes to management tips
!24675 Add references to UXR_Insights repo
!24669 Add tips for ordering business cards from MOO for Indian team members.
!24666 Update security handbook for headcount rationale
!24663 bamboohr and greenhouse approvals
!24662 Update retention metrics
!24659 Adding IACV calculation table to IACV definition.
!24658 Clarify we have one H1 program
!24657 Update virtual event table with due dates and DRI
!24653 Update source/handbook/business-ops/index.html.md
!24652 Update source/handbook/business-ops/tech-stack-applications/index.html.md
!24646 Updating the send the contract through Greenhouse section
!24642 Removed asking of legal name up front in the application stage
!24639 Add clarity to the experience baseline video
!24636 Update security training section and remove stale training page
!24634 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!24630 update tax section with reporting indirect tax (GST/ VAT)
!24627 quick additional instructions for the PIP document- once the final process is…
!24620 Add new image caption info
!24608 Update index.html.md removed Cindy from schedule and added Cindy to Alumni
!24601 Update OKR and KPI section of handbook page
!24584 Reordering of the accounting processes
!24578 Update index.html.md for Security Practices to include Okta details
!24531 Adding focus on top 4 Product KPI's
!24440 Adding a link to the relocation process on the Relocation section of the Global Compensation page
!24363 Update handbook People Ops KPIs and Recruiting KPIs
!24317 Apply some of the beneficial steps from PM process for moving features
!24301 Consolidate instructions on how to bring a feature to a lower tier
!24225 Add trial extension template
!24214 Rename Product Use Cases to Application Types
!22446 Updating Comp and Ramp details.
!21605 Handbook Support: Add correct user mapping instructions
!21509 Clarify hiring terms in China
!21240 Update security workflow for developers

2019-06-18

!24638 Add prioritization by VP of Product to PM Weekly Meeting process
!24629 Update index.html.md
!24628 add schedule to e-group off site
!24625 Added opening slash to relative links for handbook
!24622 Add one benchmark score per JTBD
!24621 Update H1 Flow for Critical Vulnerabilities
!24616 fleshing out itops laptops source of truth link
!24615 Steps for setting up a virtual background in zoom
!24610 Fix bug mentioning labels in Maturity plans
!24596 Add schedule for newsletter
!24590 Underperformance - add alternative template
!24589 Expand on the Fast boot page with Delivery team experiences
!24585 Add people ops email for letter of employment request
!24581 Update open epics link for Fulfillment
!24580 add link, instead of just the url
!24575 Switch maturity legend to use SVG icons, GitLab colors
!24569 Update handbook with Quality Engineering headcount rationale
!24546 Add "unlearning" section to Engineering handbook
!24536 Update UX headcount rationale for clarity
!24515 Make IT OPs Laptop process single source of truth
!24495 clean up flie & embed doc
!24492 Add item to goal section - add Head of Corp Strategy to attendee list
!24488 Added changes of note to DMP section
!24434 Creates frontend maintainer trainee template
!24365 Update link for case study initiation process
!24319 Add to editorial style guide
!24044 Add table with all entities
!24037 Fix broken links in Professional Services handbook
!23281 Clarify GitLab quiz questions

2019-06-17

!24572 Update index.html.md
!24568 Update index.html.md
!24556 Update to the US East SAL Table.
!24554 Add making yourself uncomfortable to force deprogramming.
!24548 Update the handbook to state we are fully on Airflow and link to the data infra repo
!24547 Update source/handbook/spending-company-money/index.html.md to clarify laptop purchase process
!24545 Add info to data team handbook on sources and periscope
!24544 Update index.html.md
!24540 Add issue board links for the APM and Health groups
!24534 Update index.html.md
!24533 Remove duplicate anti-flicker entry on DMP page
!24532 Added "Turn the Ship Around" to management books.
!24526 Updating term used for People Business Partner and contacts for a few other process steps
!24523 Move nontechnical info on SheetLoad to the handbook
!24518 Mention that productivity is used as well as throughput
!24516 Add more SQL Style Guides to the data team page
!24514 Update Mattermost support workflow
!24508 Update Support Workflow to include Customer Feedback Issue Process
!24506 Add newlines for proper formatting
!24501 update job family page
!24483 Resolve "Document headcount planning rational in Development handbook"
!24452 updated signing authority for the letters of adjustment and the process of…
!24429 Guidance for avoiding "Not Invented Here" syndrome
!24406 Update source/handbook/marketing/technical-evangelism/writing-cfps
!24375 Add TE speaker logistics page
!24369 Update source/handbook/marketing/technical-evangelism/consortiums
!24361 Resolve "Marketing handbook - Customer facing presentations.People go to this page looking for this so put it higher up"
!24358 Add Useful Links section to TE page
!24353 Update product marketing board links
!24350 Add a How to be an Evangelist page
!24348 Update XDR link to point to pitch deck
!24339 Resolve "Add new team members to the marketing handbook page Which product marketing manager should I contact?"
!24307 Adding additional team morale hazard: Lack of trust.
!24272 Add dependency list to SCA features
!24220 Add a new section for good for 1st time contributors
!23811 Clarify what information should be updated and what the choices are when a PM updates the kickoff document
!23796 Hold merge requests to a higher standard when master is red
!23616 Mention project level dashboard in secure features
!23595 Adding page to handbook for tips on technical interview
!23514 Updated information for CEO Shadow Vault in 1Password. Still need to figure…

2019-06-15

!24498 Revert "Merge branch 'steveazz/make-table-responsive' into 'master'"
!24462 Update welcome to the BDR team video
!24453 Make tech stack apps table responsive
!24433 KPI Page - spelling correction
!24387 Update stable counterparts and add headcount rationale
!23781 Added SMB about and responsibilities

2019-06-14

!24486 Updating WIR bullet with new slack process
!24482 Add active A/B tests section and fixed formatting
!24476 Updated DMP page to include anti-flicker statement
!24466 make link for password policy clickable
!24463 Cleanup apm and health group pages
!24459 Mmf backend eng entitlements
!24456 Add hiring charts and sections on deep dives and async standups to Create BE team pages
!24455 Update group conversation schedule to remove CS and update Sales
!24449 Lighthouse reports are shared with VP of Legal and CPO
!24443 Review Request: Cycle Time
!24442 adding anchor to new tech stack pg
!24439 Updating process for relocations
!24438 clean up styling and fix links.
!24437 rmv deprecated pub issue trackers
!24430 Add verification step in BambooHR
!24425 Update index.html.md
!24423 Added for opening frontmatter
!24419 Making justification more specific.
!24418 Add public note to scorecard.
!24416 Added board selection process
!24414 Update source/handbook/marketing/revenue-marketing/index.html.md
!24412 move marketing-programs under digital-marketing-programs
!24409 Add data team snowplow documentation
!24392 Add blurb about interviewing is everyone's job
!24391 Update Christie's one pager
!24385 update CHD zoom call info
!24381 Update publishing topic info
!24357 fix formatting for clarity
!24356 delete empty cell in table
!24355 Update projects list for contribution metrics
!24329 handbook: add customer content responsibility
!24328 How we value and consider customer feedback
!24311 Add link to CXC timesheet automation repository
!24310 Included language on referencing custom terms in cutomer agreements. Deleted…
!24285 Merch updates
!24279 vault design doc updates
!24275 Fix link to issue escalation doc
!24263 Rewording a bit to reduce redunancy
!24255 Update process for bringing features to lower tiers
!24241 Add milestone planner cycle to data team handbook
!24172 Update to the commercial sales handbook page
!22001 Add error budgets to blog hb

2019-06-13

!24408 Adding Sarah's CRO changes from a broken MR
!24388 including fde info for apple and linux on itops
!24386 Marketing Programs Handbook Reformat
!24384 Fixed broken handbook links in engineering sub-folder
!24380 Update source/handbook/marketing/revenue-marketing/index.html with new DMP link
!24377 Lower case the P in Snowplow
!24374 SmallBDR changesUpdate index.html.md
!24373 Digital Marketing Programs updates, lots of changes
!24372 Update handbook section on MQ/Wave
!24371 Fixed broken links in CS Handbook folder
!24364 add DMP labels to DMP page in handbook 2
!24362 update python style guide to talk about linting
!24360 Update index.html.md added no cumulative graphs for decision making
!24354 Fixed malformed links on ceo and ea pages
!24351 Jj pmmhandbook5
!24349 Add list pull requests to Marketing ops section on Business Ops Handbook
!24346 Fixed broken links and italics in the email review protocol update
!24343 Fixed broken links related to finance and biz ops
!24342 removed table of contents
!24340 Jj pmmhandbook3
!24338 readd content accidentally deleted with competing MRs
!24337 Add SLA to virtual events requests on MPM handbook
!24334 Jj pmmhandbook2
!24332 Jj pmmhandbook1
!24330 Update job title
!24327 Fix Engineering group conversation schedule
!24326 update itops page inc details on laptop order test
!24324 create revenue marketing directory
!24318 fix formatting
!24316 Update Contact/Admin(s) for Zendesk
!24315 move mktg ops page to own directory
!24314 Pages using Ruby get processed by Ruby
!24308 Add Kyla Gradin to CEO Shadow Program
!24303 Update index.html.md fix link typo
!24302 removed tech stack applications table
!24300 Clarifying ping.
!24296 update structure
!24295 Add new directory
!24289 Add new directory for Okta AppStack
!24288 Add a line about vaping to video calls.
!24282 Update index.html.md for Okta Questions about Okta verify
!24278 Update Eligibility for CEO Shadow Program
!24277 Removing CEO/CPO from offer approval for IC's
!24273 Update source/handbook/hiring/offers/index.html.md
!24267 Bolded compensation philosophy per @Sid's request
!24262 Add Help Desk Responsibilities
!24254 Document variable pay frequency for sales roles.
!24252 Add process for fast boot approval.
!24250 Add purpose of the #hackerone-feed Slack channel
!24247 stub new onboarding pages in development
!24221 Handbook Addition - Extending SaaS and on-prem trials
!24188 Update source/handbook/legal/global-compliance/index.html.md
!24185 Handbook Support: Recategorize workflows
!24139 Added a Compliance placeholder section to the Legal FAQs
!24134 Split Create team page into 3
!24108 Update index.html.md for Okta FAQ page to include extra FAQ questions
!24071 Finalize content schedule
!24011 Adding engineering metrics process with stages/group label changes
!23905 Adds .com Subscription Enablement page link
!23729 Removing broken link to #coffee-break-calls
!23699 Improve guidance on how to update stages, groups, and categories
!23223 clarifying language on roles and responsibilities. Attempting to link up with our runbooks page
!22411 Initial Snowplow design document template.

2019-06-12

!24268 Update tables
!24259 More committal language and dates. Applying to all potential engineering fast…
!24256 add a template for creating a JF
!24253 quick addition of japan to geo we can order laptops
!24249 Updates to table
!24239 Adding Quick Reference table to Handbook page
!24236 Add text about underperformance
!24235 Adding walkthrough of New Job Family Creation.
!24234 Adding info around how to access these training videos
!24231 Move MAX Employees Logic to more Prominent Spot in Handbook"
!24227 update 2fa instructions for reset
!24224 Fixing OKR board link.
!24223 updates a question for clarity
!24222 Rename slack group javacripters to frontend-team in the handbook
!24216 Add Tab Outliner option to Toby option in SA tools
!24208 Fix the outdated intials with first name
!24206 Update handbook, People Ops KPIs
!24202 Update of the Zuora Subscription Data Management with additional information about active subscription status
!24200 Delete index.html.md - https://about.gitlab.com/handbook/sales-process/accounting/
!24199 Add Matej's README to UX Handbook page
!24192 fixed formatting
!24191 Update handbook Recruiting KPIs
!24187 Updated Memory team page with important links
!24178 Adding Slack App recommendations to Tools-and-Tips page
!24175 added business purpose and in-scope for SOX columns
!24168 Adding a section on engineering hiring practices (including new "one star" requirement)
!24144 add iterations to comp page
!24140 Fix link from engineering/ops page to correct Monitor page
!24128 Clarify that weights on Plan issues don't matter too much
!24076 Remove "Open Work Day" references from handbook
!23757 Add additional info on how to set up a pulse survey
!23558 Update index.html.md

2019-06-11

!24179 correcting syntax error to AC agenda
!24177 updated admin for Slack
!24176 Resolve "Add optional, best practice tools for SA's"
!24174 Update source/handbook/ea/index.html.md
!24173 Update to approving from email templates.
!24171 update link to new landing page
!24170 Updates to AC charter
!24169 update tech stack link
!24166 update tech stack link
!24164 update tech stack link
!24163 Making a note that the Website is required on page layouts in SFDC
!24162 Adding Marketing Metric Dashboard to Periscope directory
!24161 Updates to AC agenda
!24160 update tech stack information
!24159 Resolve "POC page cleanup"
!24157 Created Global Compliance landing page
!24155 Updated Image for Recruiting Process Framework
!24146 Improve the URL for the top contributors page
!24145 Add new directory for Tech Stack Applications
!24143 Update index.html.md
!24141 Use meow instead of miaow
!24135 Add link to my personal read me
!24133 Reinforce instructions on selecting the correct vendor/contract approval template by function
!24131 Updating wording to encourage team members to review company call agenda on their return from time off.
!24130 Update other handbook references for Measure/Access
!24126 Update laptop recommendations to include Support Engineers
!24124 Fix LinkedIn message to be across all social media and more clear
!24123 Update Kickoff call instructions
!24113 Replace "a MR" with "an MR"
!24110 Update source/handbook/support/index.html.md
!24109 Consistent punctuation in "tasks" section
!24104 Update source/handbook/offboarding/index.html.md
!24103 Update source/handbook/finance/accounting/index.html.md
!24102 Update index.html.md for Okta page to link to Okta FAQs in handbook.
!24098 Added Okta FAQ questions and page
!24093 Update Product Metrics Page
!24091 Add full email nurture visualization
!24083 Fix broken formatting on the Periscope page
!24080 Fix typo
!24075 Update to accounting and reporting page in the handbook
!24065 Stock for CS roles
!23998 Update Periscope Directory
!23995 FY 20 Audit Committee Agenda Planner
!23538 clean up changes
!23493 Update source/handbook/marketing/career-development/index.html.md
!23424 Updated Responsibilities to Match SSOT Workflow
!23420 Updated Recruiting Framework Image and Table
!23416 Updated Greenhouse Page in Handbook re: Hiring Manager Permissions
!23378 Updating Password Policy verbiage
!23246 [Design Doc] Eliminate shared file server
!22949 Professional Services must have cost estimate prior to processing
!22448 Add a section on top annual contributors

2019-06-10

!24090 Add product directors into approvals
!24088 Replaced the RACI markdown table with a Google Sheets link
!24085 Update instances of 'Health' group name
!24079 add upload video tutorial
!24078 Update index.html.md Moved airpods recommendation to this page
!24074 Update summit ref to Contribute on PeopleOps/Visa
!24073 Added clarifying language for contract filing and steps for legal review
!24070 Update index.html.md added recommendation for headphone use
!24069 Small fixes
!24059 Update index.html.md
!24055 Create new APM and Health group pages
!24054 Fix CFP Submission template URL
!24052 Add John Coghlan to alumni
!24051 Reverting back.
!24049 Add link to slack for Tech writers team
!24048 Adding Abuse team aliases to the list.
!24047 Promotion letters
!24045 Remove Confirmation email, to show email confirmation only and update template to reflect the same
!24043 Reformat contributor KPI
!24042 Adding Quick Reference Guide for easier navigating. Adding quota ramps and seasonality.
!24038 add benefits survey
!24034 Updates to the order of events in sales order processing. Differentiating…
!24029 Require notes on referral candidate
!24009 Updating Growth Page to reflect addition of Telemetry and Fulfillment charters
!24004 Subscribing to an on-call schedule
!23991 updated so the recruiting managers can sign contracts and German contracts
!23987 Resolve "Update UX Handbook, Product Designer Workflow"
!23982 Updating handbook re; legal name per Erich W
!23980 Sarah - Manager Read Me
!23972 Create editorial team page
!23967 start Comm Sales POC Guide
!23954 Added type to Snowplow taxonomy
!23944 Update comp principle 15
!23942 Updated additional questions for job posts
!23934 Update source/handbook/marketing/technical-evangelism/index.html.md
!23880 Iterating on the termination announcement
!23754 Add link to documentation for pulse survey
!23642 Add link to Visa page
!22764 Resolve "Improve GitLabbers experience using NextTravel"
!19075 initial commit to npm worfklow

2019-06-09

!24028 update territory table.
!24027 Clean up list of desktop monitors and add an LG
!24012 Add changelog message in the handbook
!23989 Update source/handbook/internal-audit/index.html.md
!23983 added links to Sales KPIs
!23727 Update index.html.md to add non-technical or SLA related tickets to TAM responsibility

2019-06-08

!24013 Fix 'engineering' typo

2019-06-07

!24000 Update the MR coach page name
!23997 Deleted bad link to UX career path doc
!23992 Update source/handbook/business-ops/index.html.md
!23990 Included links for opt-in email lists
!23986 Add exact time for cat feeder
!23977 more updates for KPI definitions
!23976 Indicating that the amounts listed are guidelines and not strict limits.
!23973 Update index.html.md added suggestion for comfy shoes
!23968 Update index.html.md
!23965 Add contribution KPIs section to the handbook
!23964 Updated this section to include when we specifically use a marketo landing page
!23963 add a link to the gitlab letterhead
!23962 Update link to contracts
!23953 When rejecting a candidate, delay sending the rejection email.
!23952 Revised outside project process
!23951 Deprecate handbook maturity page
!23947 Document how to generate calendly one-time links
!23938 Definition updates for KPI related metrics
!23933 add content to the package team handbook page
!23927 Add Valerie Readme to UX handbook
!23895 Add maturity plan to category template
!23889 Make language consistent on handbook home
!23875 Update index.html.md to remove Beta data, and Add YouTube training videos
!23873 Add ability to export career matrix as CSV
!23730 Updating Support Handbook with KPI definitions and gearing ratio definitions
!23572 Fix links to upcoming releases page, standardize some language
!22310 Resolve "Create "Meetup Participants with GitLab presentation" KPI definition"
!20790 Improve docs team page in handbook.

2019-06-06

!23939 Replace "Sid" with "CEO"
!23937 removed knowbe4 application
!23936 added header to Systems Diagram & Tech Stack table
!23929 Resolve "update Business-Ops link to deprecated SA Activity Board"
!23924 Replace [Ss]ub-department with [Ss]ection
!23923 Details attending events with the CEO
!23904 Update Exp. Baselines & Recommendations tasks
!23902 Fix broken link to christie readme
!23901 Updated links to Product readme's
!23900 Add KPI to job family description format
!23898 Fix ux-one-page linking issue and make page available
!23897 Add link to namespace docs
!23865 made updates to the PEO contract process
!23855 Added exceptions and new onboarding process, which now uses the AR process
!23854 Fix indented heading
!23853 Cat feeder and boardroom hours
!23825 Onboarding Design Links
!23808 Update source/handbook/ea/index.html.md
!23778 Add internal personas section + Data analyst persona
!23774 Add Heroes to Evangelist Program handbook page
!23209 Update index.html.md
!23181 Add a dedicated maturity field
!22848 Add positive entry about use of emojis in Slack as replacement for body-language responses
!22343 Make "adding yourself to the team page" clearer
!22240 Adds .com subscriptions sales-enablement page
!21352 blueprint and design doc for indexing one namespace with ElasticSearch integration

2019-06-05

!23851 Updated Scott W Readme
!23848 Modify description of scheduled calls via support tracker
!23844 Include GDoc in promotions discussions on Slack
!23843 corrected knowbe4 application header
!23842 add systems diagram
!23841 Include 1099 provision in outside contract approval process
!23839 Resolve "Commercial CS Customer management handbook addition/review"
!23838 Removed security control SDM.2.01 as this was determined to be redundant
!23837 Move VP of Product Strategy to approver
!23835 Update source/handbook/finance/accounting/index.html.md
!23834 Remove groups for Snowflake role management
!23831 Added link to current role-based baseline entitlements
!23829 guidelines for commercial account slack channels
!23827 Remove words to ensure we use the complete term
!23824 Update Spending Company Money Page
!23822 Update references to Head of Product
!23806 Remove Virjinia from Meltano page
!23792 Update Monitor team members organization to prepare for group split
!23791 Added anchor link to baseline entitlements and cross-referenced automated group reporting
!23784 Handbook / Updated Tax Team section
!23783 Removing Ukraine from Safeguard
!23782 Add YouTube playlist for High Output Management
!23770 Keyboard and mouse to default to bottom left monitor
!23769 Update planning horizon definitions
!23768 Updating link to Licensed Users in the ARPU definition from general metrics to…
!23766 Updated the link to the customer definition in sales handbook. Also,…
!23765 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!23759 Using Apple TV
!23756 Minor improvements on usage ping references/links
!23753 Update Marketing Programs Handbook
!23744 Add instructions for zoom job title
!23740 Update self-managed and .com views to include new format
!23739 Adjusted alliances page to point to integrations page
!23712 Add link reference to Product Managers handbook page
!23684 Adding Territory codes to the handbook for MM.
!23645 Added benefits information for Switzerland
!23584 Updated Product team title page to include a folder for Readme's, as well as a Readme for Scott W
!23528 add-ux-one-pagers
!23512 Add MR coach section in the Contributor Program handbook
!23391 Update source/handbook/engineering/ux/ux-designer/index.html.md
!23386 Infrastructure blueprint: ZFS for Repository Storage Nodes
!23229 30% ruling
!23193 Remove account management redirects
!23155 Adds "what we're logging" to diagnosing errors workflow
!22989 Update to stock options table for leveling by division
!22723 Info about how UX improvements are prioritized
!22659 Added Control category links
!21897 Handbook oncall updates

2019-06-04

!23748 Added @ mention for the Security automation group to GitLab groups and projects section
!23743 Add calendar invite instructions
!23732 Update EA page with Leader Scheduling Preferences
!23726 Eng prod triaging retro improvements
!23725 Fix incorrect header in IP troubleshooting doc
!23723 Adding Christopher and his relevant director to approval steps for product categories
!23720 Update index.html.md
!23716 Add video creds
!23710 fix spelling
!23693 Fix URLs based on header changes
!23689 Out of Budget Business Cases
!23674 Update revised MktgOps labels and descriptions in handbook
!23641 Update Visa page to reflect that we do not offer Work permits.
!23638 Corrected link to "Creating Gitlab test instance" in test_env.html.md
!23636 Add ChatOps to onboarding issue creation.
!23633 Reorganize Support Team KPIs
!23617 Update index.html.md
!23544 Document emoji etiquette for pipeline failures on master
!23466 Update Relocation for processing details
!23399 Clarify communications page
!23363 Add new categories image from direction page to acquisition handbook
!23361 Cleans and updates the production handbook page
!22334 Resolve "Create a demo for cross-project pipeline triggering and visualization"
!22246 Security Automation Handbook Page Beginning
!22203 Rename non-shared 1password vault

2019-07-06

!23722 Clarifying Support's Deep Dive Process

2019-06-03

!23686 Add Micro Focus Fortify Competitive Card - Update source/handbook/marketing/product-marketing/competitive/index.html.md
!23685 Resolve "Update Commercial CS Handbook page: working agreements/flow"
!23683 Clarifies how/where ICs should add themselves for Support stable counterparts
!23681 Update index.html.md reworded slack search and moved it and fixed heading level for food and drink
!23677 Resolve "Update Handbook: UX Landing Page, Persona Bullet"
!23676 Fixed broken link in content marketing handbook to social marketing handbook.
!23666 Add Clement to CEO Shadow program with updated dates
!23662 Update source/handbook/ceo/shadow/index.html.md,…
!23661 Fix typo in docker command
!23656 Update source/handbook/ceo/shadow/index.html.md
!23654 adjusted daycare contact info
!23653 update Enablement page to remove fulfillment
!23646 Resolve "Shift Fulfillment from Enablement to Growth"
!23643 Infrastructure: Where to create change request issue for production
!23634 Update Tax section
!23626 Fix link to NL work permit salary reqs
!23624 Add reasons why to shadow video
!23601 added additional tech stack applications
!23594 added food recommendations nearby GitLab HQ
!23587 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!23547 Add video to CEO Shadow page
!23540 Review: Concurrent Usage Dashboard
!23460 Expand on communicate directly
!23146 [Security Team] Instructions for using the Security Management board
!19990 fixed inconsistent sentence

2019-06-02

!23621 Updating layout to make page more readable
!23605 Split out support KPIs from Engineering

2019-06-01

!23613 fix tech stack table
!23610 update title
!23606 Update source/handbook/board-meetings/bylaws.html.md
!23602 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!23599 Add instructions to set up for Zoom attendees in boardroom meetings
!23597 Update throughput labels description
!23596 Add conference to schedule, move JJ's rotation
!23592 Values Page Grammar and Punctuation Corrections
!23589 Update CEO Shadow schedule and add Tye to Alumni
!23580 Update - How to source candidates
!23565 Breaking out specific vendor templates
!23563 Add monitor configuration to Shadow page

2019-05-31

!23591 Update handbook links
!23588 Crosslink to UX page for easy UX
!23586 Update field name for bonus justification
!23570 Update preferred customer call app
!23561 Replace Victor with Plan PM
!23560 Add link from 'Leadership' to 'Being a public company'
!23559 adds stable counterparts to support page
!23553 Add a description to how and when to use a label.
!23546 Changed Digital Ocean section, added VirtualBox Testing Env section
!23541 Update index.html.md - points to remember while billing professional services
!23539 Update source/handbook/sales/index.html.md
!23534 Adding internal audit function to handbook
!23531 Added high level standard hourly cost methodology for professional services
!23520 Add learning curve info to UX Handbook
!23506 Adding more relationships to Shadow goals
!23504 Propose split of other functionality in secure
!23502 Kk biz ops
!23500 Update index.html.md
!23499 Removal of former team member in alumni section
!23495 Update index.html.md
!23478 Add instruction for handling concerns over departures to handbook
!23456 Use Zoom webinar over Hangouts for Kickoff call
!23439 Suggest concurrent reviewers for multi-approval projects
!23429 Add justification questions for the offer process.
!23362 Add workflow for delivering FE/BE independently
!23247 Resolve "Add Roadshow notes to Blueprints"

2019-05-30

!23524 Fix link to bylaws in board meetings page
!23518 Create new Slack channel for each group
!23509 Update information about the bug bounty council
!23508 Added baseline role entitlements to handbook page
!23501 Br fpa jf
!23491 Add online education
!23487 Added link to Security Automation Engineer baseline entitlements runbook
!23484 Update approval for greenhouse for comp
!23483 Update Finance ref to GitLab Summit to Contribute
!23477 Add missing bold formatting in UX workflow page
!23476 add storyboards
!23469 Add Monthly Health Bill Documentation
!23463 Revert GitLabber change in "top misused terms"
!23462 Updates to technical diligence process
!23457 removing link
!23454 Correcting KPI Removal
!23450 Move definitions from operating metrics page
!23403 Update index.html.md
!23400 Adding 'Communicate directly' under Efficiency value
!23383 Update index.html.md
!23380 Customer Support Gearing Ratios
!23349 Update Product Leadership Meeting instructions to reference VP of Product
!23339 Add Childcare info to CEO-Shadow page
!23333 Jlt ar1
!23191 Added SMAU definition to Product Metrics
!23046 Add category epic to structure
!22941 Update section Unauthorized Reseller Deals that involve an unofficial reseller…
!22314 Resolve "Update "Social response time" KPI definition"

2019-05-29

!23438 update which EA supports which member of e-group
!23436 Update source/handbook/marketing/technical-evangelism/index.html.md
!23434 Remove links from the KPI mapping page that are not real links
!23433 Revert "Split approval process"
!23432 duplicate kpis and location updates
!23430 Growth Persistence Model logic and example in FP&A handbook
!23428 Fix chart
!23427 Require shipping during a fast boot
!23423 Update index.html.md to add tech evangelism
!23422 Resolve "Handbook link for Professional Services work board is outdated"
!23421 Added approval process for splitting stages into groups
!23410 Update source/handbook/business-ops/data-team/metrics/index.html.md
!23404 Resolve "Adding Slack as a software to Business ops handbook page"
!23397 adding jarvis standing desk link
!23395 redirecting laptop info and forms to itops page
!23393 Add data team triage rotation to handbook with allllllll the details
!23389 Add info on better using Date Filters in Periscope when using automatic date aggregations
!23370 Fix typos in Engineering Handbook
!23369 Add a link to GitLab team-member resources wiki
!23367 Changes GitLabbers to GitLab team-members
!23365 Stock option / US service providers with NSOs
!23357 Update operating metrics
!23352 Increase Tuition Reimbursement dependent on tenure, skill, performance
!23348 ZD workflow fixes
!23343 Create 'Being a Public Company' page
!23341 Recruiting KPI updates
!23336 Adding correct file path for tech evangelism handbook page
!23329 Add candidate selection section
!23327 Parental leave update
!23321 Add "Sprint" to top misused terms
!23285 Add Slack info to Support Team team communication
!23255 Reword DOM manipulation for UX purposes
!23232 Add forecast of renewals by health score dash
!23139 Updated Vacancy Creation Process for GH as SSOT
!23067 Add virtual events process to MPM Handbook
!23053 Bonuses KPI definition
!23032 Add current pillar info
!23010 Add High Output Management time and zoom links
!22698 Added Operations Dashboard as a sub-category under Debugging & Health
!22309 update requesting an email and email review protocol with additional items
!21290 Adding probation periods to the handbook

2019-05-28

!23331 Adding process for sharing meeting agendas
!23314 Update analytics schemas for Data Team with sensitive schema info
!23311 Add suggestions to the handbook
!23302 Update number of handbook pages
!23300 Clarify the reference process of team member's positive/negative candidate reference
!23299 Ksnape itopslaptops update
!23298 Bar raiser update: values instead of culture + link
!23295 Clarified salesforce signature process and when legal will review changes to terms
!23294 Rename chief culture officer to chief people officer
!23293 Update bar raiser section with link to Amazon's page
!23291 Adding Resources as misused term
!23290 Moved the section that details filing process under step 6 to add clarity
!23289 Add Mek to CEO shadow rotation for October
!23280 Fix typos and links
!23277 Add hygiene to the Code of Conduct
!23276 Add link to new categories page
!23263 Update handbook average/recommended pricing for keyboard and mouse
!23260 Review request for IACV vs. plan > 1
!23257 Delete data intern blueprint
!23245 Fix link to "What if Someone is Working on a Ticket that I’d Like to Work On?"
!23239 Replace broken link to explanation of .gitkeep
!23228 Chenje Application for CEO shadow rotation
!23207 Removing overlap between quotes that need approval and opportunities that need approval
!23205 Prevent: "I don't want to step on anybodies toes"
!23176 Proper icon for uploading pet photo
!23077 Added confidential disclaimer to our process page
!23027 Removed language indicating that we will easily accommodate customer changes…

2019-05-27

!23253 Add missed milestone label to issues in the Data team project before rolling over to the next milestone
!23238 Adds feedback project to support ops section
!23233 Improve a GitLabber's guide to time off
!23217 Add issue grooming link to Data Team milestone planning
!23213 Added additional apps, links, and definitions.
!23129 Update UX Handbook Landing Page
!23091 add commissions to parental leave
!22422 Adds a classification system to organize clusters

2019-05-25

!23211 Add CEO shadow rotation schedule through end of 2019
!23199 Add Grzegorz to serverless team page
!23196 Trying to Fix Minor territory tables 2 + Adding 2 More Minor Cuts
!23195 Removing location factor link
!23190 Update source/handbook/general-guidelines/index.html.md
!23137 Add baseline entitlements for all GitLabbers

2019-05-24

!23204 Update snowflake user provisioning
!23185 Relocating KPI
!23170 Add weights to Plan page
!23160 Clarify and reference picture instructions.
!23154 handbook / tax / wbso section
!23151 Remove discouraged status from handbook
!23144 Removed temporary redirect instructions and remaining temp redirects
!23124 Zendesk Light Agent credentials
!23083 Replace all references and mentions of Implementation Engineer with…
!23072 Add category/direction updates to cadence
!23061 Update the Other Product Handbook pages link section in /handbook/product
!23059 Product Handbook Updates to Move Category Visions out of Epics

2019-05-23

!23117 Onboarding - Include instructions to search within file, not search in the entire tab
!23114 FRT Hawks should also ensure the Problem Type of new tickets is correct
!23103 Remove copyedit step
!23096 Delete account management folder
!23088 tax page / update link in stock option section + added WBSO process
!23086 Update Plan team page
!23082 Fix issues with renamed stage labels
!23081 Add a tip to minimize Zoom during meetings
!23078 Stock options section
!23076 Reporting Taxable Gains on Option Exercises
!23068 Various documentation updates to Interviewing page
!23063 Adding 50-50 definition to handbook.
!23051 Defining Recruiting KPIs
!23024 remove content team review from release post instructions
!22991 Update support team handbook landing page
!22847 Improving 30% ruling documentation and adding transferring 30% ruling topic
!22683 Updates to Acquisitions Handbook
!21562 Add a new handbook section for Commercial Sales

2019-05-22

!23060 Update reference to System Usability Score
!23047 attempting to fix formatting on table of minors tables
!23044 adding new gl account process
!23040 Alliances KPI link
!23029 Updated language and linked to sales page outlining customer paper
!23028 Update tax procedures for stock options
!23025 Note that PMs do not prioritize contributions
!23023 Added detail on promo from Interim Manager to full time
!23021 Updated link to projects and changes paid user definition to licensed user definition.
!23019 Cmachado1 master patch 38016
!23017 Add info on automating periscope dashboards going into slack
!23016 Change UX Designer to Product Designer
!23012 Resolve "Adding monitor privacy filter to the spending page"
!23011 Resolve "Add pulse survey details to engineering metrics"
!23009 Update product KPIs to be out of scope for Q2
!23008 modify tbl formatting
!23005 fix table formatting
!23002 No need to squash commits as matter of course.
!22997 Add Product KPIs and definitions
!22988 Triage duplicate/invalid H1 reports first
!22987 Update rep productivity
!22986 Add Engineering Pulse Survey Dashboard to the Periscope Directory
!22982 Updated index.html.md mostly with typo corrections.
!22976 Update source/handbook/marketing/product-marketing/competitive/application-security/index.html.md
!22975 Updating the language on the Experience Baseline steps
!22972 Add successful product direction items as a product KPI
!22963 adding comm sales section
!22956 Minor typos in communication page
!22951 Update tasks on day of milestone start
!22939 Adds design document for how we will transition traffic from vms to kubernetes
!22930 PIAA Agreements: Fix typo: view -> viewed
!22898 Growth engineering page improvements
!22890 adding shared calendar PTO Ninja instructions for SRE Onboarding
!22879 Add self-managed focus in Quality Engineering handbook and team yaml
!22834 adding books from lean coffee issue 30
!22784 Refactor maturity legend
!22735 typo in link text
!22667 Jj pmm metrics
!22560 Add Greenhouse to business tool list
!21939 Design Document :: Kubernetes Application Configuration Storage
!21936 Move Plan team page to correct place
!21440 Adds team level bonuses

2019-05-21

!22971 Add SUS and customer discovery conversations to product KPIs
!22970 Remove ambition percentage from product KPIs
!22966 fixed a misspelling and added rep productivity definition
!22965 Update KPI link to new product metrics page
!22959 add backup rolling duration details
!22958 Add a book clubs page to the handbook
!22953 Clarify how to add your profile to the team page.
!22952 Resolve "add links to ops schedule"
!22948 Add BizOps to the list of teams that are committed to having a female interviewers
!22940 Remove onboarding buddies
!22938 Made edits to "See Something Say Something" under the category diversity and…
!22934 Reorder content of blog hb
!22932 Add support recommendations to customer onboarding
!22922 Gm link
!22918 Update customer escalations page with responsibilities
!22907 delete account manager role in Customer Success handbook
!22891 Explaining lost GitLab Unfiltered invitations
!22887 Resolve "update content schedule"
!22883 Moving a feature down.
!22755 Wrap roles table in a div with auto overflow-x
!22741 Update the 'Asking "is this known"' section
!22715 Add video YouTube video introduction to the Vision page
!22713 Found a few typos.
!22668 Added information about UHC renaming offered plans
!22441 Career Matrix for Engineers - logic to partial files
!22400 Update XDR Quota details
!21700 Added Gender and Sexual-orientation Identity Definitions and FAQ content and links
!20515 Update index.html.md to remove spending limits.

2019-05-20

!22905 Fixed typo for links
!22900 Adding Business Drivers & Operating Workflow
!22896 add Comm Sales support details
!22892 Adding GM KPI definition.
!22885 Update KPI definitions for sales efficiency ratio and Magic Number
!22884 Update Recruiter, Coordinator and Sourcer Alignment by Department
!22875 replace 3 Memory team vacancies with new hires
!22873 updated letter of adjustment
!22869 Add social hour call to Monitor group page
!22868 Grammar fix on values page
!22865 update SDD responsibilities on MPM page per discussion with Jackie G. on…
!22863 Remove jarek from templates
!22862 Update country count on spending page
!22859 Update index.html.md with complete process for approval and invoicing of opportunities
!22858 rmv Brandy from territory charts
!22830 Update acquisition process to have an implementation strategy
!22829 Don't add configuration if you can avoid it
!22827 Moving product metrics to their own page, which is yet to be created.
!22796 Patch 19102
!22746 Improve the triage operations and triage policies page
!22744 Move gitlab-com metrics into product page and link
!22593 Update bar-raiser interview

2019-05-19

!22846 fix spelling error
!22769 Add book clubs to leadership books page

2019-05-18

!22842 Add safety exception to Group Conversations full name policy
!22841 fix "asynchronously" typo
!22837 fix "under standing "typo
!22789 Use full names in GC questions
!22557 Adding long term E/R target for Marketing to handbook

2019-05-17

!22831 added hyperlink to accounting reimbursement policy
!22819 Add resources for customer discovery meetings to Product handbook
!22818 added temporary contractor and admin account naming conventions
!22817 recommends BCC for large groups
!22816 Adding Jack as SFDC code & config
!22812 Resolve "Improve Periscope Review Process"
!22811 Add cross link
!22794 Added instructions for updating product managers.
!22788 fix typo
!22782 Added contact information for SecOps
!22778 fixed wording/typo
!22770 Adding Forecast Category definitions.
!22763 Consolidate legend in maturity page
!22753 Update Zendesk Business Rules and People information
!22743 Update index.html.md
!22680 Add books from leadership workshop to handbook
!22677 move definitions to sales handbook
!22674 update product responsibilities for gitlab.com
!22653 Add info on getting dashboard updates from the data team
!22580 Fix formatting on data team intern page
!22541 Update source/handbook/support/index.html.md
!21987 Not requiring test plan issue by default
!18747 Vault design doc

2019-05-16

!22736 Add nurture documentation
!22733 Added link to conference booth setup page
!22725 update dir, MO
!22724 Added Mktg Ops - Blocked label entry and explanation.
!22722 Updated DPA link from webpage to PDF
!22718 Update payroll notification step to not include Contractors.
!22716 Add Chorus transcriptions to Product sensing mechanisms
!22714 CMM update 2
!22710 Update SLA settings information & API Token request process
!22708 PMs should schedule user experience improvements.
!22707 Change wording
!22690 Fix broken links and typos in eng handbook
!22688 cc UX Manager on proposed solutions
!22687 Discretionary bonus _update to take Director of People Ops off as final approver
!22673 update gross margin definition and link
!22672 update links for new location for retention
!22661 Update milestone planning meeting docs
!22660 Improve formatting and fix typos in customer results section of values page
!22657 Update message about requesting a full ZD agent account through Access Request.
!22652 Add content schedule
!22646 update attendance section to include conference, off-sites, other meetings
!22644 Data sources as determining segment
!22639 Added UX Managers, UX to Product Designers
!22629 Categorize product sensing mechanisms in product handbook
!22625 Add 3 new principles
!22610 update tax section for option exercises.
!22489 Adding long term profitability for Gitlab.com
!22464 Adjust scaling factor
!22245 Resolve "remove BoD double listing"

2019-05-15

!22656 Add Use Case page
!22651 Update source/handbook/marketing/product-marketing/competitive/index.html.md
!22650 add mission control access doc
!22648 Adding current metrics definitions for gitlab.com
!22647 add churn analysis
!22640 add links to the app for modern health
!22628 Add GitLab.com Financial KPIs Dashboard to Periscope Directory
!22626 content hb update
!22623 Add line to acknowledge mistakes in inclusive language section
!22622 minor typo
!22616 Updating ldap debugging to reflect code changes
!22606 Updating reference process
!22603 Add measurement and KPIs to CS
!22530 Competitive and Comparison strategy options
!22413 Add Downloads by Install Type to Periscope Directory
!22405 Add Gitlab.com metrics page
!22338 Add Modern Health to Benefits

2019-05-14

!22599 Update index.html.md Parts of a KPI section to correct typo in 50/50 "change" to "chance"
!22595 Update Quality Engineering OKR to new format
!22591 fix tables
!22587 Correcting links in handbook
!22540 Update source/handbook/engineering/development/index.html.md.erb
!22539 Add profitability target for professional services.

2019-05-13

!22586 Include engineering group in customer meetings
!22583 Fix release time for GitLab certification program
!22582 Initial draft of Sales & Marketing KPI prioritization
!22578 update verbiage for external meeting links
!22577 remove in-person reference / update schedule section for BoD meeting
!22576 Add prioritization discussion.
!22574 Update source/handbook/business-ops/data-team/metrics/index.html.md
!22573 Update of tech stack ownership, admins, etc.
!22571 Grammar updates
!22567 Create a handbook resource and adapt unconscious bias values text
!22562 Update source/handbook/customer-success/tam/escalations/index.html.md
!22558 Update source/handbook/engineering/security/index.html.md
!22549 Create a Customer Success vision page in the handbook
!22519 correcting typos
!22467 Add intern blue print to the handbook
!21795 Add guidance to use CY for external dates

2019-05-12

!22559 Add timeframe for achieving long term ebita target
!22555 Adding precall email and advice for keeping calls from dragging on
!22552 KPI Priority for Engineering/Product
!22545 Update long term percentage of revenue target for G&A.
!22543 Update metrics page with references to Q2 Scope
!22525 corporate structure
!22511 Adding Zendesk customer support dashboard to directory

2019-05-11

!22533 Small edits to align with current hiring process
!22531 Updating Sourcer and Recruiter alignments
!22527 stock options
!22526 stock options section - link to tax page
!22514 Update index.html.md Correct spelling of inpired to inspired
!22513 fixed typos Update source/handbook/communication/index.html.md
!22512 Fixed two typos Update source/handbook/handbook-usage/index.html.md
!22503 Resolve "Fix TAM escalation page"
!22499 Updating misspelling of across
!22495 fixed partially typos
!22494 Updating misspelling of their.html.md
!22490 Fixed typo in handbook.html.md
!22487 Update travel section spelling error
!22485 Update spelling error in spending-company-money
!22483 Updated typo on line 153 from accross to across.
!22479 updated spelling of annoucements to announcements
!22478 Updated typo - accross
!22477 Updated typo - thier

2019-05-10

!22517 Trust and verify in engineering mgmt issues
!22506 Adding "handbook first" to "everything starts with a merge request"
!22491 Updating Communication section on Engineering handbook page
!22476 Fix typo (recieved to received)
!22475 Fix typo (thier to their)
!22474 Verified Periscope checkmark
!22470 remove js from handbook and team pages
!22469 corporate structure
!22292 Adding Allocation Methodology workflow and diagram

2019-05-08

!22440 Add Trueup dashboard link
!22435 Adding definition of Professional Services Value.
!22417 Remove Data Blueprint
!22406 Resolve "Move Team Members KPI"
!22363 Add escalations page to TAM Handbook, Fix relative links on TAM handpage
!22213 Handbook: fix broken asset tracking links

2019-05-07

!22433 Brings more concise language to the use of canary
!22429 Change "gratis" to "unpaid"
!22426 Add MVP section to the contributor program handbook
!22415 Add Periscope Directory JS notes
!22414 Adds CSAT info to support page
!22412 Adding two .com metrics to operating metrics page
!22409 remove references of #general and replace with #company-announcements
!22407 Adding GitLab Metrics associated with Sales
!22402 Update source/handbook/business-ops/data-team/metrics/index.html.md
!22397 Update source/handbook/support/workflows/services/gitlab_com/verify_subscription_plan.html.md
!22396 Adding link to location factor KPI to charts
!22395 Add link to definition of Location Factor
!22388 Adding details on reimbursement for meetup expenses
!22387 Update how time is used during egroup offsite
!22386 Add attendees and MR responsibility to egroup offsite page
!22384 Fix broken link to gl-security compliance issue tracker
!22377 Add ZD suppression removal documentation to workflow
!22376 team member definition
!22375 add pay date for contractor
!22370 Document dbt config and analytics schema better
!22357 fixing the links on engineering/infrastricture/team page
!22311 update marketing program managers responsibility section to include Sarah Daily
!22302 Resolve "Move Average Days to Close definition"
!22294 Add detail about customer discovery meetings to Product handbook
!22208 Update to acquisition process page
!22114 Build vs. Buy to Handbook
!22065 Career Matrix for Engineering's Individual Contributors
!21277 Add Limit to Product Leadership Meeting and clarify Discussion items
!19426 Sre team stable p2

2019-05-06

!22373 Clean up MR first improvements.
!22362 remove mf
!22361 Fixes for malformed links
!22359 Data team handbook typos
!22356 Add note to specifiy delivery method
!22351 security policy for internal requests
!22342 Link to the epic of the single docs codebase effort
!22340 updated typo in link to handbook
!22337 add sales changes
!22332 fix: small syntactical issue
!22325 Add more icons to data page, fix BI refs
!22324 Add Periscope Dashboard review steps
!22306 Resolve "Remove MQL from Op Metrics Page"
!22280 Add dbt test coverage rotation
!22115 Add Data Team Charter
!21958 Everything starts with a Merge Request
!21325 Resolve "TMM on-boarding plan - Creating GCP K8s cluster 102"
!18432 Adding ContractWorks process

2019-05-03

!22317 General cleanup of the Data Team Page
!22315 Add info on when to use SheetLoad to the Data team page
!22299 Resolve "Move Support SLA Metric"
!22297 Add Periscope Editor Training to the Handbook
!22295 Add New Hire Location Factor
!22293 Add roles to baseline entitlements
!22276 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!22275 Promo Processes
!22274 Adding P&L Allocation Methodology Image
!22265 Move maturity plans to handbook
!22263 Add a column representing current state to Maturity table
!22256 Update CRO reporting in the sales handbook
!22254 fix typo, correct spelling is (arch review)
!22251 Updated online growth job family URL to digital marketing
!22242 On boarding handbook update.
!22221 add process for no tuition deferment
!22215 Merge quarterly maturity table into main maturity page
!22062 Add Frontend Themed Call for May
!21687 Clarify Zapier usage and process for flagging community content
!21644 Adding additional details around MM Majors and Minors to the handbook, prep to add some Minor Maps
!21637 Move growth direction to handbook
!20860 Specify format of issues in Secure standups
!20720 Tracking category maturity

2019-05-04

!22285 Maintainers who raise objections against someone being a maintainer should help develop/mentor a long term plan
!22264 Update source/handbook/business-ops/data-team/periscope-directory/index.html.md
!22258 Moved OBS_Studio_Stream.jpeg to where it's accessible and updated link. Corrected some spelling.

2019-05-02

!22249 Link to the Pick Your Brain interview playlist on YouTube.
!22241 lockout changes durring summit
!22237 Replace with & on the BizOps page
!22225 Add Periscope Data Training to the handbook
!22219 Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!22218 CLeanup the KPIs.
!22214 Update to confirm DRI for communication moderator
!22211 update marketing
!22209 Add issue-reproduce group to handbook
!22206 simple typo change to wording
!22205 Fix KPI links on CEO page
!22204 add file for booth setup instructions
!22197 Link directly to new access request template
!22194 Improvement on KPIs pages
!22190 Update complete ⬤ to ●
!22182 Added Azure DevOps and Cloudbees Jenkins competitive cards to CI page
!22155 Add expenses, travel and lodging details to CEO shadow page
!22104 Add x-functional collaboration process, vision, mission, and common links
!21992 Remove reviewer step and update CE/EE reviewers
!20700 Add cross-stage features guidance

2019-05-01

!22183 Change Harvey Balls
!22173 Update Memory team page and Enablement vision
!22170 Added all custom events to marketing ops page
!22168 Update How-to-be-a-FRT-Hawk.html.md to include priority
!22167 Content handbook fix
!22149 Add maturity by quarter
!22147 Visiting Grant
!22146 Contractor process
!22138 Updates related to personnel changes eff 1 May
!22135 Jj hiddengroup2
!22134 This adds links and a connection between our rules of engagement and the…
!22130 Update tools and tips for more clarity around how and why to set Calendly availability
!22129 update in-person meeting preferences, add section for each exec
!22126 Start table of baseline entitlements
!22074 Update source/handbook/business-ops/it-ops-team/index.html.md
!22068 Start moving GitLab KPIs page into the data team's company metrics mapping page.
!22067 Updating interview timeframe to be more realistic
!22037 Update superannuation percentage for Australian employees
!22031 Remove Looker Reference from Writing Guidelines
!22016 Add section on expiring trials for new subscriptions
!21881 Fix link in documentation index page
!21823 First iteration on Country Conversion process
!21732 Add no favoritism, be fair to the permission to play section
!21707 Add qualifier on data that relates to customer.

2019-04-30

!22112 Update CEO Shadow - minor edits
!22090 Update page to indicate we can not hire in Spain right now
!22084 Add Zendesk API Request process
!22080 Update UXD title to Product Designer
!22075 Jj sales resource pageupdate
!22070 Minor copy tweaks for accuracy
!22061 Update How-to-be-a-FRT-Hawk.html.md add Need Org and Triage view responsibility
!22059 Fix 'catagories' -> 'categories' typo
!22058 Update eligibility-ceo-shadow
!22057 update ceo-shadow page
!22052 Update source/handbook/marketing/website/index.html.md
!22047 Add Clinton Sprauve to Rotation starting 2019-06-17
!22045 Changed CON to CFG for security controls
!22044 Add second video discussing OpMetrics page + placeholder for e-group KPIs
!22040 Update CEO Shadow page with notes from call with Erica
!22035 Resolve "Add Items to the CEO Shadow page"
!22030 Monthly metrics meeting updates
!22026 Updates to Data Blueprint
!22025 Adding OOO to your status message will keep you out of the reviewer roulette
!22023 Fix misspelled word on values page
!22019 Setting the ground work to eliminate metrics pages
!21961 infra management team
!21956 Making info around web directs and the original opp more understandable
!21887 Update engineering page structure
!21861 adding video around submitting quotes for approval for both the submitters and the approvers
!21752 Adding POfulfillment@gitlab.com to the handbook on how to complete a PO
!21242 Add process to relocate to the Netherlands
!20163 Add Support for "Non-Linear" Career Paths to the Job Families Template

2019-04-29

!22039 Clarify that bizops is both a product + service function
!22038 Add sentence to the data team page clarifying when to move missed issues
!22033 add Nnamdi Iregbulem to rotation
!22013 Fix security guidance files that fail to checkout on Windows
!22011 Add Blueprint for Business Ops and Data
!22009 fix dual table
!22008 Update index.html.md added reviews for top 3 features
!22006 Add pronouns link
!22005 Update description for when to create release post
!22003 Fix Partnerships typo on Stock Options page
!21997 acquisition handbook hyperlink fixes and duration update
!21996 People can nominate themselves as trainee maintainers
!21994 Fix link to team retrospectives by using full path rather than relative path
!21986 Improve triage steps from TAE. Be specific what domain expert means, get help from #triage
!21981 Proposed corrections to typos on PIP page
!21867 Add ecosystem specialties and team homepage
!21026 Resolve "Update SA triage handbook"

2019-04-26

!21973 Add transfer restriction and update dual class sunset
!21972 Clarify customer meetings
!21970 Canada Medical Allowance
!21955 Stock Options Reporting Process
!21953 People Operations Metrics
!21948 Remove CCO outdated reference
!21945 additional language for promo process
!21941 Update source/handbook/business-ops/it-ops-team/index.html.md
!21934 Removed barbie from Manager Review section of global comp
!21932 Renaming San Diego/SoCal to Southern California
!21931 fix team member tables stable counterparts
!21928 Update SDR Manager referral email
!21926 Add nurture process to handbook
!21925 Add handbook links to group conversations schedule
!21919 Docs/interviewing cleanup
!21902 Added group membership reporting links and link to access management policy and process
!21900 Add Dual Class
!21885 Adding Sourced and Prospect definitions.
!21884 Add SAL->ASM Holdover Account Policy to Sales Handbook
!21875 fix typo "onlune" to "online"
!21846 Add some more detail to SAO criteria
!21837 Fix typo exiting = existing
!21829 Add Fulfillment dev workflow
!21824 Adding reference to "ready for development" column
!21781 Dormant Namespace Workflow: fixed minor issues
!21724 Clarify UX debt label
!18571 Update link to Go contribution guide

2019-04-27

!21959 Add Pricing Approval Process for Add-on Features
!21950 Fix broken link by changing the relative path to anchor
!21933 Encourage using labels as part of Manage planning

2019-04-25

!21910 Updated line about canonical URLs in cross-posted articles
!21908 Update index.html.md added Cindy Blake to CEO Shado June 3-14
!21906 Analyst Documentation
!21905 Remove out of date pipeline reset info
!21898 Update to password policy
!21891 add cross posting instructions for partners
!21886 Update to my full title
!21873 Fix typo
!21872 fix translation typo
!21869 Fix a couple spelling errors
!21864 formatting
!21858 Update quality roadmap with mutation tests
!21818 Add JJ to CEO shadow in Aug/Sept
!21802 Warning message about disruptive activity
!21779 CEO shadow request
!21574 Made edit to the training section
!21544 A new section for CLAs for EE contributions
!18876 Replace Sentry with Kibana

2019-04-24

!21860 removing SDR account assignment from the handbook
!21849 Update source/handbook/finance/accounting/index.html.md
!21843 Update meeting preferences for Sid.html.md
!21841 Update index.html.md with internal email send message change
!21836 Fix typo dyed == dried
!21831 Updated CEO Shadow request - Danielle Morrill 9/23
!21820 Update instructions for TAE triage
!21817 Update index.html.md to add Zero Trust fundamentals
!21815 Moved Groups to Control
!21811 Add Tye Davis to 2019-04-29
!21788 More broken link and redirect fixes
!21755 jburrows001 Add laptop refresh info
!21747 Initial draft of Development Department homepage
!21715 Updated instruction, as UI had changed.
!21300 Updating the security section with Comms info

2019-04-23

!21777 update instructions for forming breakout groups
!21775 Clarify accessing YouTube brand accounts
!21768 Jj workshops
!21761 Fix typo in job title on CEO Shadow Page
!21751 PMM write intro, TMM reviews feature messaging
!21712 Link to "www-gitlab-com project"
!21433 Universal Interview Feedback Scoring Definition

2019-04-22

!21742 fixing 404s with redirects and page updates
!21741 Add Investor Relations pg
!21737 Update index.html.md Fixed typo of "relevent"
!21727 Add a reminder of commit message guidelines to handbook usage page
!21697 Typo fix
!21688 Release post doc updates from 11 9 retro
!21681 Add guidance for product content in group conversations
!21626 Compensation adjustment for Quality Engineering
!21566 Add Dashboard review process
!21374 Linking product feedback and issue creation in the support handbook. Also…
!21312 Create a new MVC issue

2019-04-19

!21703 Add Kenny's 2nd week to rotation table
!21699 Add accountability as a sub value of transparency
!21690 modify formatting
!21680 Elaborate on pricing advantages
!21678 Added zero trust model testing to red team
!21671 remove mg reference
!21653 rename all Department to Sub-department

2019-04-20

!21667 Experience baseline recommendations

2019-04-18

!21662 Added public engagement section
!21659 Add quality mandate for triage SLA
!21655 Add sub value to iteration
!21654 Updates to process
!21646 Added reference from main handbook page, fixed broken link
!21642 Added bullet on rapid iteration of small tasks.
!21639 Added CEO introduction section
!21638 Create acquisition handbook
!21633 Hiring copy edits
!21627 Handbook update: Calendly setup
!21625 Revert "Merge branch 'tatkins-add-lulu-info' into 'master'"
!21624 Remove private healthcare as it is inaccurate
!21621 Add info about Lulu, a Little Snitch alternative.
!21612 Update source/handbook/business-ops/it-ops-team/index.html.md, source/handbook/index.html.md files
!21611 Update source/handbook/index.html.md
!21610 Update source/handbook/business-ops/it-ops-team/index.htm.md
!21608 Update source/handbook/business-ops/blueprints/index.html.md
!21607 Add reasons for churn / expansion dollar weighted metric
!21601 Add renewal guidelines for EDU/OSS licenses
!21595 Add line about childcare being covered for CEO shadow if needed
!21593 additional language around taking time off
!21587 We already had this policy but I wanted to make it explicit inspired by…
!21584 Added Gold to trial follow up messaging
!21570 Follow-up on filling Enablement homepage
!21554 SSOT cleanup
!21506 Amend Product OKR Update Process
!21454 MVC for diverse interviews
!21390 Update retrospective process to have action items documented coming to meeting
!21168 Update SAL/SDR Pairings / Territory Table

2019-04-17

!21604 clarify university routing
!21597 Uplevel Clarification and Process Requirements
!21594 update to include reschedule window and update to contribute schedule
!21592 quick typo fix
!21588 Jj resourcepg
!21585 Add references in handbook to triage training videos
!21583 Update US West SDR Pairing
!21577 Broken link on Engineering Growth Page
!21576 fix additional bullet as it read weirdly.
!21567 Reorganize defined and undefined metrics.
!21565 Update index.html.md for Okta, added the Getting Started and FAQ links
!21556 Investor Update Verbiage and Prelim/Actual close process
!21538 Add context around changing MRR
!21534 Clarify meaning of 2x rule for dogfooding
!21510 Fix typos in values
!21445 Small batch of 404 updates
!21422 Update documentation pointing
!21405 Focus direction page by moving some info to handbook
!20872 Clarify CSAT calculation

2019-05-26

!21560 aligning lead and account segmentation to be connected and how to work with them

2019-04-16

!21551 Adding the nist.gov reference
!21545 Added Red Team description to the Security page
!21539 Update index.html.md - fix offboarding link
!21536 quarter to 2
!21535 Fix ally page name
!21531 Remove duplicate content and improve intro and SSOT section to link to docs
!21528 Update Visa page with SO info for Contribute
!21513 Remove reference to Azure canary environment.
!21511 Update definition for licensed users.
!21502 Adds Lyle to CEO Shadow Program
!21500 Add Eric Brinkman to CEO Shadow Program
!21499 Update source/handbook/finance/accounting/index.html.md
!21495 Add scoping and issue type details to data team page
!21493 Add SUS to ux page
!21484 Update broken link and replace "Summit" with "Contribute"
!21482 initial updates to 4188-fill-enablement-department-homepage-2
!21478 Update to Professional Fees accrual process Update source/handbook/finance/accounting/index.html.md
!21465 Reformat competitive campaign calendar in handbook
!21412 Add info about vulgar language during the interview process
!21378 Resolve "enhance POC page with LITE process"
!21334 Quote Approval Process addition
!21330 Adding in that Segments on our customer accounts are defined at the Parent Account Level
!21297 Add product vision planning guidance
!20985 Add product leadership page
!20702 Update the broken diversity link

2019-04-15

!21498 Revert "Adds Lyle to CEO Shadow program"
!21497 Revert "Add EricB to rotation"
!21494 Add serverless deck
!21491 Fixed some minor typos and grammatical errors
!21488 Add Clement to CEO Shadow
!21487 Add note about linking to Slack threads in public GitLab.com issues
!21486 Rewrite Monitor Calendar/PTO paragraph
!21483 Remove links for metrics that don't have definitions
!21471 Fixed Interview training broken link
!21467 Add instructions for Youtube on how to switch account
!21463 Fix grammar "time well spend" ~> "time well spent".
!21462 Update maturity change approver to VP of Product Strategy
!21456 New Milestone process proposal
!21449 Update index.html.md.erb - Fix typos re AU/NZ process
!21429 Correcting the harassment instructions and links
!21408 Update Canada and fix grammer
!21380 Changed Wording on Promotions/Transfers
!21329 Update adding comments on existing issues
!21267 Includes ICs to the harassment training requirement
!21254 Add Free Cash Flow metric placeholder

2019-04-13

!21448 Add note to the distribution support request process regarding advance notice
!21435 Add RCA Link to SecOps On-Call
!21434 Add Link to SecOps on-call guide
!21431 Include link to RCA evangelism page

2019-04-12

!21438 Add mobile messaging section
!21421 Update source/handbook/meltano/index.html.md
!21419 Improve main onboarding page -added lists of known templates and pages
!21418 Make implication of Global Optimization and Collaboration values explicit
!21414 Add the country conversion process to the handbook
!21409 Add it-pos
!21407 Update CHD dates
!21406 Adding currency selection for Moo docs
!21403 Turn the value Transparency purple
!21402 Clarify info is from Just Commit campaign
!21394 Took off Looker links which aren't active anymore and changed titles from…
!21391 update rotation table through october
!21379 Added section on bulk access criteria to access management procedures
!21364 Add community engagement section w/ conferences
!21034 Fix data classification page formatting
!20800 Update SLAs section to Data Team Handbook

2019-04-11

!21387 Update Onboarding Processes to take out Git Going.
!21384 Removing reference to previous director dev-backend
!21383 Removed blank Geo back from Ops department
!21375 Resolve "point SA handbook page to security pages"
!21371 Adjusting description of travel grant for clarity
!21348 add calendar to competitive campaign on Mktg Handbook
!21346 Bullet Business card ordering to make it easier to read
!21344 Updated Planned rotation and added CEO Shadow Program Alumni list
!21339 Revert "Merge branch 'jlh-add-saasterms' into 'master'"
!21335 Added to qualifying description
!21333 Add speaker resources and Zaps, clarify meetup speaker protocol
!21331 Resolve "Exit plan of engineering global optimization"
!21308 Geo: Moving files to match reorg
!21302 Add Fulfillment team page
!21291 Fix typo in values
!21174 Add additional guidance on small primitives
!21167 Update some legacy links on the on-call page
!21166 Some grammar/spelling/wording/formatting fix ups on the change management page, for easier reading

2019-04-10

!21326 Add HN good faith guideline
!21316 Correct link to blog calendar
!21315 updated password policy guidelines
!21314 Move the distribution team pages to the new reorg path under development/enablement
!21310 Changing copy to reflect background checks happening during process, not post-offer
!21309 Added a couple of FAQs re: squatting & trademarks
!21307 Expand on default-on
!21305 Added section on Info Sec policies to Security Resources section of Security page
!21304 Add SaaS Addendum
!21301 Changed some groupings, added content, cosmetic changes
!21296 Remove Tommy Morgan's Manager README
!21286 Add Okta information. page to Handbook
!21278 Add Kenny Johnston to CEO Shadow Schedule in August
!21276 Add new dashboards to Periscope Directory
!21275 Add links to data team communication from BO pg
!21273 Added buyer personas
!21270 Add Data Team Milestone Planning process to the Handbook
!21268 Update for Digital Marketing handbook page with noindex
!21265 Update HN post template on source/handbook/hiring/vacancies/index.html.md
!21245 Add details on what to do when master is broken: revert or quarantine
!21239 Make @dennis an official manager!
!21195 Add learnings from 8 Apr kickoff call
!21171 Try to keep video on for all calls
!21156 Propose a concrete solution, not just a problem
!21102 Add Reproducibility to our Transparency value
!20608 Further specifying the junior level moratorium in engineering
!20507 Support: Refresh macros workflow and add missing categories

2019-04-09

!21266 Improve and link got inspired page
!21251 Update gitter channel references
!21249 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!21248 Update sales qualification questions.
!21247 add video tutorial for using Web IDE to update team page
!21238 Added youtube enablement links and re-ordered click-throughs
!21237 Update OTE table in BambooHR
!21234 Included Stage Step in the Edit the Handbook section.
!21231 Changed iacv to IACV as it is an acronym.
!21222 Remove R.A.D. section; obsoleted by ongoing work
!21209 IP block troubleshooting doc update
!21197 Create handbook page to list companies inspired by GitLab
!21154 Add Growth pages for reorg
!21144 present day pessimists
!21121 SecOps On-Call Guide
!21109 Improve secure department page
!21078 unpaid leave of absence
!19696 first iteration on infra career development

2019-04-08

!21226 Update schedule for monthly investor update
!21217 Updated number formatting
!21215 Revert "Update index.html.md"
!21214 Improve content/structure detail on Documentation Handbook page and links back to dev docs
!21205 Tweaks to priority view descriptions
!21203 fix header tag
!21202 Adding use of "Next Step Date" and "Next Steps" fields
!21193 Add Joe Z to rotation
!21185 Clarify external process for paging security.
!21183 Update Create "What to work on" section around Deliverable and Stretch
!21178 Added corporate events mission statement
!21177 Link to instructions on setting up the kickoff hangout
!21176 Add note about durations/timekeeping
!21173 Transparency about non-transparency
!21162 Update the duration of GitLab CI/CD for external repos
!21143 Added tips for First Response Time Hawk Fine Tuning
!21118 Add recurring meetings to monitor page
!21067 Add in RCA evangelism page to Engineering.
!21049 Add details on external plugin prioritization.
!20923 Added link to redirect process in repository from DMP handbook page
!20698 Defined ARPU
!20468 blueprint for self service 301s on about.gitlab.com

2019-04-07

!21161 Remove pages from index

2019-04-06

!21146 Routing changes for small segment to BDR team
!21145 add customer brief template and subject for requesting meetings
!21142 Fellow is equivalent to a senior leader
!21141 Added the Slack recruiting channel naming convention
!21086 Removing "page has moved" pointers

2019-04-05

!21133 fix punctuation
!21132 update slack channel list
!21131 added new slack channel
!21128 Removeak
!21122 Removed "legal intern" as a contact for necessary information
!21119 Add bronze-silver trial note to internal support page
!21115 Update formatting
!21095 Holiday party
!21087 Expand what SLO is
!21084 added dashboards to online-growth handbook page
!21079 Updated the videos with quick links to topics. Added two sentences describing…
!20772 Add government institutions exception to CA handbook
!20708 Add finance handbook entry for how to pick a budget
!20467 L&D new manager enablement handbook page

2019-04-28

!21089 Update debugging procedures

2019-04-04

!21083 Add step for CES new hire
!21076 Adding new manager program page and small fixes to harassment training
!21075 Update steps to send Team and Pets MRs to your manager
!21068 Adding sections for Feedback and Vision headers as well as context to each of those sections (to be added)
!21066 Added suggestion to use freedom.to
!21057 update next steps for Regeling Internet Thuis
!21054 jburrows001 Replaced data classification link
!21050 Update onboarding links
!21044 Add expense reporting instructions
!21042 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!21041 Add more details to the Periscope Directory + Update ARR by Annual Cohort Definition
!21035 Adding "materials" attribute to template and all roadmaps
!21033 Update the asdf commands on the linux tools page, to match current reality
!21032 Add Data Classification Policy to handbook
!21029 new share levels and stock split announcement
!20999 Add info about communicating with CAs to blog handbook
!20971 Add link to ZFS design to index
!20939 Sweep Handbook for old SFDC links
!20919 Initial cut: "Refactor handbook for development department re-org"
!20912 Update blog hb and issue template - due dates
!20779 Define Light PM Responsibilities and Expectations

2019-04-03

!21031 Clarify list import
!21028 Add clarity to claiming the visiting grant
!21021 Revert "clarify list import process"
!21019 Test Engineering Process: Remove role headings from TOC
!21016 add rotation table
!21014 Update index.html.md to reflect current onboarding issue nextravel account setup guidance
!21012 Update cards round 2
!21010 Update link to Engineering Hiring information
!21009 Add Reporting to Finance page
!21008 Jj hiddengroup
!21003 Update marketing handbook button text explanation.
!21002 Sid interest label and participants
!21000 business cards update
!20997 Changes to the Periscope Directory Page
!20995 Update Meltano markdown page to summarize current team and project
!20994 Jj gettingstarted
!20987 Jj 102
!20984 Edits to blog handbook
!20978 Add Google Docs tips to handbook
!20975 Resolve "Update CAB handbook page"
!20973 workers_comp_insurance request
!20927 Updated security best practices
!20866 Add Meta Dashboards
!20827 Revise test planning process
!20808 Remove preferred from pronouns https://gitlab.com/gitlab-com/people-ops/recruiting/issues/120
!20770 Secure data travel
!20759 GC calendar invites should include stream type

2019-04-02

!20967 Add more specifics about Design System Push
!20965 Updated interview training issue to include verification that issues are complete
!20951 Updates to biweekly Sales Call format and agenda
!20948 add training section to CEO shadow page
!20937 Info abt Campaigns in SFDC/Mkto
!20935 update public sector table w/ new team mmbr
!20934 Fix tense in time off recommendation
!20921 Update source/handbook/marketing/product-marketing/getting-started/102/index.html.md
!20909 Second iter on comp roadmaps
!20906 Eng comp roadmaps
!20904 Revert "Merge branch 'remove-a.h' into 'master'"
!20902 Update redirect process in handbook
!20896 Update HRBP contacts
!20858 additional language for promo process- experience factor worksheet
!20813 Add Periscope User Roles to the Handbook
!20781 Added the word Guidelines only to password policy guidelines
!20743 Add Community Relations GC to schedule
!20682 Add to tips for Slack
!19835 Update Letter of Adjustment to include title changes and signing power to Carol
!19804 Cleanup Paid Tiers product section including tier determination process

2019-04-01

!20890 Added "What to expect" section
!20886 update boardroom TV instructions
!20859 Document the /h1import command correctly
!20857 Move gl-website content after other content.
!20849 Add clarity on whether 30% tax ruling can be expensed.
!20846 Add anchor
!20840 Updated the offer process and added business ops to laptop order process
!20839 Removed time marker from maintainership guideline
!20794 Sales ops operating metrics rep productivity
!20791 Removed the offer email step in Contract area
!20544 401(k) limit
!20487 Update source/handbook/ea/index.html.md
!20437 Correct the name of the #loc_valley chat room
!20429 Add section to handbook explaining the process of requesting maintainer access to www-gitlab-com
!19438 corrected dates per feedback from a team member
!19388 Added "find a time" guidance in Tools and Tips
!19386 Modified Calendly guidance
!18417 Update "wider community" term in quiz

2019-03-30

!20841 Removed offer email
!20834 add meeting doc template per Sid
!20833 Update zoom recording section
!20824 Moved feedback workflow from Services to Support Workflows and added product feedback.

2019-03-29

!20829 Fix quality department roadmap and hiring vacancies
!20809 Avoid vague reasons that are actually opaque when making a change
!20796 Both public and private content
!20795 Update hostname to localhost
!20780 Add PM responsibility allocation chart
!20777 Add Product Leadership Meeting to Product Handbook
!20763 Add instructions for archiving company call agenda
!20683 Add Portugal hiring info
!20561 Fixing a broken link to the Marketing Issues tracker.

2019-03-31

!20815 Add Month End Review

2019-03-28

!20787 update campaing type statuses
!20785 Update website handbook on gl-website group.
!20783 update kaiser deduction rates
!20774 Add pipeline minutes reset request to internal support page
!20768 Added content to handbook Greenhouse section regarding social referrals
!20767 Added a link and note to the lifecycle revamp issue.
!20761 Add note to clarify tuition reimbursement limits
!20751 updating engineering recruiter alignment
!20748 Add the Sendoso workflows to the handbook
!20742 Remove instruction re: not attending company call
!20727 A work in progress but updated the contract process to reflect no more offer…
!20696 Updates to Periscope Directory Page
!20692 Add product weekly meeting
!20669 New section for resetting CI minutes plus minor edits
!20571 Location factor charts
!20474 2019 UK Benefits
!18500 Add Marketing Rapid Response Team Process to Marketing Handbook
!18216 Adjust Product KPIs

2019-03-27

!20724 Fix link to monitor stage
!20712 Added requested 10 day turnaround to Sec. Q process
!20711 Add guide about using discussions in issues
!20709 Encourage small comments in video call documents
!20705 add HB links to CEO shadow page
!20697 Add inclusiveness as part of the reason why we use the Q&A document for zoom call
!20686 replace rent index with location factor
!20684 Modify incident definition
!20677 Adding a ‘Company’ hiring chart
!20672 Sales comp page revert in finance handbook
!20668 Document daily stand up process for Data Team
!20651 Adding roles & responsibilities for FP&A team.
!20649 Update BI ref on feature implementation page
!20632 Resolve "Create Periscope Directory"
!20599 Add Distribution team Support Request to handbook
!20508 Support: Refresh feedback and complaints workflow
!20505 Support: Minor fixes/changes to confirmation email workflow
!20452 Be more proactive with issue progress/activity
!20445 Adding details for meetups speakers and improving TOC on Evangelist Program Handbook page

2019-03-26

!20660 Resolve "Update data page with Snowflake Permission Paradigm"
!20656 Update index.html.md
!20650 rmv deprecated tool
!20643 Update Infrastructure design docs links
!20638 Fix test plan links
!20634 Update CI to CI/CD tag
!20633 Remove duplicate links in Infrastructure design index.
!20631 Update index.html.md
!20614 fix table tag
!20606 Adjusting segment notes so that ^ For NYC is on Northeast and Great lakes and…
!20593 Update time to UTC and add marketing activity examples
!20568 Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!20567 Include more useful links
!20566 Monthly calls update.
!20565 Note need to enable Waiting Room for Personal Meeting ID
!20523 Consolidate repack blueprints
!20390 Add a new section for Contribute for prize.
!20165 Add an SLO for Community Contribution First Response
!19915 Sponsored Billable Travel

2019-03-25

!20610 Update nomgov
!20602 add vp app dev
!20595 Update with information on Linux Laptops
!20587 Update email address to dmca@
!20577 Handbook update with notes for using Gitlab team accounts with accountless…
!20575 Resolve "Add Periscope as Data Team Visualization Tool"
!20377 Add a line about batteries and small repairs to ensure we stay frugal
!20375 Quality Engineering Roadmap
!20367 Clarify the release post manager scheduling

2019-03-23

!20554 Udpate mm cali map for consistency
!20552 OPS handbook Maintenance
!20551 Delete test landing page used to troubleshoot webex issue
!20549 Adding Image to Handbook for MM territory in CA
!20545 Expense reimbursement
!20328 Jj 102
!19891 Document the process for new stages, groups, categories

2019-03-22

!20541 Update monitor group name on Monitor page
!20539 Handbook: Add Slack check emoji use
!20535 Use UTC for release post
!20530 remove UTC
!20522 Transparency means saying why, not just what
!20516 Add updated Gross IACV defintion and fix true-up hyphens
!20512 Reinforce values
!20479 Add virtual background to tools and tips
!20469 Fix calendly link
!20461 Add focus on improvement to iteration value
!20456 Update handbook with Anniversary Swag information
!20414 Fix link to pages domain verification info in docs
!20378 Add clement ho manager readme

2019-03-21

!20513 Add snowflake warehouse and dbt config details
!20502 Update with auto-renewal process.
!20500 Add another plan change section to internal support page
!20493 cleanup of design directory
!20486 Update grammar under "Collaboration"
!20484 Devops_Maturity_Model-Not-Found
!20483 Resolve "Document why sharing a camera video calls are worse than desk ones"
!20480 revised-calculator-link
!20478 Fixed Typo
!20472 Mention slack themes in handbook (tools and tips)
!20463 Thrive -> strive
!20449 Clarify OTE split with adjustments
!20424 Move the adding section from Merch Ops to Workflows handbook

2019-03-20

!20455 adds instructions for seeing who is on-call for support
!20450 Add counts to maintainer assignments
!20438 Soften language of not re-opening issues
!20435 Add new security filter in blog
!20427 add correct video link to shadow page
!20423 Updating to reflect BE tech interview
!20421 Fix Plan playlist link
!20416 Jj organize
!20411 Avoid re-opening issues
!20409 Update source/handbook/ceo/index.html.md
!20408 Resolve "update python style guide"
!20384 Clarify temp contractor
!20247 Clarifying recommended equipment for tech writers
!19487 Information around who can change account ownership, to who and the email…

2019-03-19

!20392 Add links to incident and change management. Remove table for stable.
!20385 Small primitives
!20379 Add missing slash
!20376 Update source/handbook/tax/index.html.md
!20369 Add note that Retention can change because MRR can change.
!20368 Add notes on assignee vs approver for data team MRs
!20350 adding the python style guide for data team
!20346 Adding that MSP fees are not covered in BC, Canada
!20344 Adding the initial, simplified, CI/CD architecture diagram.
!20343 Updating interview training issue template urls
!20337 Fix typo (propietary -> proprietary)
!20305 Updating wording for female team member interview
!19929 Geo board and milestone process update

2019-03-18

!20364 Corrected links to point to Corporate Marketing project
!20363 Adding Matt Allen to Meltano
!20358 Clarify the expected amount of time in San Francisco for CEO shadow program
!20354 Resolve "continuous delivery for newsjacking"
!20352 Fix typo "CI/CE" -> "CI/CD" found during interview
!20345 add pricing links
!20341 Resolve "CEO shadow handbook additions"
!20335 Add integrated campaigns to Handbook
!20331 Updated the note on currency translation account (CTA)
!20316 Update QA debugging guidelines
!20307 Update recruiting Alignment
!20276 PubSec owned accounts clarification
!20158 Add the External Shopify orders section to the Handbook
!20084 DMCA Handoff from Support to Abuse
!19893 Updated a few small typos in the product handbook.
!19791 Remove trailing _ typo in eng handbook
!19618 Mona- You're quick review please.. trying to help SDRs get in front of leads that the SALs want to…

2019-03-16

!20324 Fix missing Oxford commas , punctuation, and capitalization.
!20321 Update the blog handbook on promoting integrations

2019-03-15

!20303 Specify where to find conversion rates for expenses in foreign currencies
!20298 Add interview guidelines
!20297 Fix identiation issue on Pajamas handbook page
!20295 Update Safeguard locations and process.
!20286 Update pricing page with assessment of geo based pricing suggestion
!20279 Remove skeleton
!20278 Update source/handbook/engineering/ux/index.html.md
!20277 Consolidate and update application security review process
!20069 Exec review of director+ promotions 3 months in advance
!19191 first run on CMOC checklist

2019-03-14

!20275 Updates #support slack channel(s) in engineering communication docs
!20271 Small merge requests
!20265 jburrows001 Added links to RACI chart page
!20261 add cloud native decks
!20252 Add DLV003 to the training listing
!20249 Update TP's pronouns
!20237 Update comms for unexpected or emergency situations
!20222 Add DLV002 recording link for Delivery team training session
!20218 Update interview training location
!20210 Update SM IM Process
!20207 jburrows001 Add RACI chart page and feedback links
!20192 Adding section to detail how we track our work
!20176 Clarify the release post manager for the Kickoff
!20155 Add calendar to Community Relations handbook page
!20148 Add recommendation to exclude default off features
!20132 Steps to debug QA pipeline failures
!20116 Adding calendar, office hours, and recording info to Evangelist Program Handbook page
!20073 Update deprecated slides link to closest match from https://about.gitlab.com/training/
!20072 Fix typos in WIR Podcast Workflows
!20040 Update source/handbook/communication/index.html.md to note that slack is for informal communication
!19999 Desired Split COLA
!19994 Document Compensation Questions
!19901 fixing some misspellings, formatting, and dead links
!19781 Add pajamas to handbook
!19702 Add Canceling orders section to the handbook
!19458 Fixing typo - Update index.html.md.erb
!19258 update to processing vacation requirements

2019-03-13

!20204 Update offer process to exclude offer email
!20202 Handbook: Minor updates to import workflow
!20200 Updated job notifications to match the current offer process and slack announcement
!20184 Resolve "Updates to the data team page"
!20181 Reorg release post scheduling
!20179 Fix release post scheduling table
!20171 Make sure there is a pure open source repo since people in…
!20146 Fix broken link to infrastructure blueprints
!20099 Support: update diagnose errors workflow
!19884 Adding link to team and stage labels
!19846 Update references from GitLab Summit to Contribute
!18657 Add a Slack access section in the handbook

2019-03-12

!20161 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!20160 jburrows001 Added remaining guidance docs to handbook
!20145 Consolidate Finance Handbook to appropriate Finance Functions
!20144 Link to blog post "Beware of private conversations"
!20143 Resolve "Remove broken "data analysis" link under Product"
!20142 Resolve "Updates to the Data Page"
!20141 docs: process if a vuln becomes irrelevant after triage
!20139 Avoid private messages on Slack
!20136 Update index.html.md
!20131 added tax section to Finance
!20121 Quality handbook - revise test planning and quarantine process
!20117 Add best practice of "whoever recorded it, uploads it" when adding meetings to YouTube
!19916 Corrections of typos and grammatical errors in handbook pages
!19911 Fixes and minor maintenance of team page
!19511 update how to report sick time
!18195 Updates to workflow from username to namespace

2019-03-11

!20118 jburrows001 Started adding guidance documentation to handbook 2019-03-11
!20109 updated the handbook linking to new issue.
!20107 Second tentative to fix broken link on social media guidelines page
!20106 FP&A update
!20105 Fix broken link on social media guidelines page
!20101 Explain when the top priority issue in the Create issue board can be skipped
!20100 Adding charts link to hiring overview page
!20093 Jj 102
!20090 Fix release post draft link
!20088 Jj 102
!20087 Dynamically generating hiring chart pages in new location
!20085 Fix wrong link for relocation
!20083 Fix links in the Quality handbook
!20076 fixed typo
!20075 fixed typos
!20071 Add Product Designer under Delaney, Dev Team Lead
!20070 Jj 102
!19995 Fixed Broken link to Gitlab Values page from…

2019-03-09

!20068 added short(er) version of new secure demo
!20067 upgraded Secure demo
!20061 Update source/handbook/board-meetings/index.html.md
!20060 Quality eng team pages
!20059 Add measurements and owners to Journeys + add Contribute to Buyers Journey
!20058 modify list view explanation
!20056 Update handbook confidentiality guidelines
!20054 Quality handbook update - polish department page with department members

2019-03-10

!20066 Add obligations for internal confidential information
!20065 Update the GitLab address in community/sweepstakes/ and CA Merchandise Handbook
!19596 Adding process of how to handle duplicate web directs.

2019-03-08

!20048 Update 'ops' dept name and link to exclude 'backend'
!20047 Update Development department with proper labels
!20046 Updating GC schedule
!20045 Move 'monitoring' to 'monitor' for team page
!20034 Organize recorded AMAs to encourage more empathy
!20028 Update index.html.md corrected sonarqube and added twistlock and aqua
!20027 Resolve "Update SA Handbook with working agreements template and renewed engagement details"
!20009 Financial information not public
!19998 Earnings Committee
!19997 Extend stable_counterparts to take another manager
!19992 Intro eng mgmt board
!19989 Add more details on broken master actionable steps
!19983 Fix broken link on 'git pages update' page
!19974 Replace the use of 'crew' with 'working groups'
!19952 Updated the legal page to include Requests for Insurance Certificates
!19868 Update UX Desginer onboarding page to include buddy template and process info
!18636 Engineering/infrastructure/blueprints/testing environments

2019-03-07

!19996 Resolve "Broken link to kickoff doc in product handbook page"
!19987 Update stock levels
!19965 Update internal trial request note
!19960 Update Frontend Themed Call section
!19902 update some recruiter/coordinator alignment
!19861 Updated that we send email & webinar invites regardless or not if an opp is in flight
!19726 Support Workflows: updates to ip-blocks guide
!19711 Update Group Conversation Schedule with new groups
!19707 Update onboarding-processes to new Swag Store process
!19447 Update source/handbook/engineering/infrastructure/production/index.html.md
!19205 Support Handbook: Use of Admin Notes Update
!19146 adds steps for admin imports

2019-03-05

!19886 More examples of public and not public
!19885 Update source/handbook/marketing/product-marketing/competitive/index.html.md
!19883 Update to add nom gov charter
!19882 Update source/handbook/support/index.html.md
!19876 Link to stock option grant levels for clarity
!19875 add a way to navigate to the sales resource page
!19873 Update PMM team
!19862 Add frontmatter to Support IM page
!19858 Update index.html.md with Support Incident Management link
!19857 First iteration of Incident Management process for Support
!19855 Team yml validation of start_date
!19843 Added Krisp to Tools
!19837 Added GitLab Executive Interview Scheduling Process
!19768 Updated Authorization Matrix to clarify vendor contracts approval requirements
!19731 Updates CI/CD team pages to reflect new names and accurately load members
!19703 Add the preprod environment
!19656 Update Availability Section
!19623 Security Team contact information
!19580 Production team on call update to include new manager rotation and DBREs
!19252 modify ownership rules

2019-03-06

!19860 Update the sourcing page
!19821 added training
!19792 Add Prioritization Consideration for Community Building
!19645 Guidance for converting ideas into MVCs quickly
!19566 Design: Required changes for automated scheduled deploys
!19522 Adds structure and a changes section to category maturity
!19358 Adding references for heuristic usage

2019-03-04

!19840 Fix typo of incluing
!19832 updated Dutch tax treatment of stock options
!19829 Update index.html.md to point to correct transgender non-discrimination link
!19828 Fix formatting for triage handbook
!19813 Fixing the german hiring process
!19812 Update removed duplicate entry
!19798 Fixed typo and adjusted spaces
!19663 add prometheus section to monitoring

2019-03-02

!19787 update label error & initials

2019-03-01

!19780 Issues should be non-confidential by default
!19776 recruiting metrics report monthly
!19774 Update index.html.md with just commit calendar
!19770 Why today
!19764 typo
!19762 Add unique values of our crispness between pm and eng
!19753 Update internal hiring process
!19750 Update approval for outside work
!19745 Removing Tinggly to avoid confusion, until we have chosen a new provider.
!19744 Quality - Triage Ops - Convert list items to headings for packages
!19727 GS 102
!19598 move personas from design system to handbook and change related links
!19590 Add ally resources to the handbook
!19348 Geo - Moving next gen information from doc to handbook
!19310 Added guidance on application review for interviewers
!19245 Update Lg & MM Tables
!18650 Updates to compensation plan

2019-02-28

!19730 use emoji reactions
!19724 Fix no toc for positive intent
!19714 Add thank you and best wishes
!19705 jburrows001 Fixed broken link in acceptable use
!19701 Clarify that decision tree is a guide
!19699 Clarifying that PTO Ninja now updates Bamboo HR.
!19693 Add form for new macbook orders
!19691 DCO update
!19685 Add CI/CD architecture page
!19680 spacing
!19658 Update repairs
!19616 Restructure quality dept okrs
!19588 Tweak trainee maintainer process
!19576 Add instructions for executing scripted changes
!19531 Make relevant engineering group aware of new test failures

2019-02-27

!19669 rmv looker
!19665 linked infra meetings from infram main
!19664 fix typo
!19662 Update index.html.md
!19661 Jj 102
!19655 Fix formatting of DQP page
!19653 typos
!19652 deleted page
!19651 spelling errors and job updates
!19649 Added Service Account Request to Access Management Process
!19647 candidate in interview stages that are deleted
!19640 Template helper for chart that visualizes headcount and vacancies by department
!19639 Add GCK to engineering productivity stewardship
!19636 Fixing the SDR Practice to what we actually do
!19633 update recruiter alignment
!19630 Adding directions to mark an event as a Featured Event
!19613 Remove mentions of our old BI tool
!19584 Update KPIs and Operating Metrics with Links and Placeholders
!19523 Iteration on Data Team issue management and prioritization
!19512 Fix misspelling of ‘dialogue’ in Update index.html.md
!19463 Jj 101

2019-02-26

!19619 updating documentation for features.yml details changes
!19607 Resolve "Update Customer Reference page in Handbook"
!19605 how to change group slack DMs to private channels
!19604 exported to imported
!19603 Update Frontend theme call for March
!19599 Include next.gitlab.com in the canary section
!19569 Give all images on about.gitlab.com alt values
!19530 Add more information regarding triage packages to the handbook.
!19401 Publish and explain our metrics in the handbook

2019-02-25

!19575 Measure to Framework for Manage
!19571 Update release day tasks
!19559 Point out that Create issue board should be filtered by milestone
!19551 Fix typo "an merge -> a merge"
!19547 Revised P5- MQL- Trial note
!19543 Added internal use only
!19490 Resolve "Remove everything about non-Delivery teams doing releases"
!19481 sendoso updates
!19380 Update @dennis' title again

2019-02-22

!19529 Update source/handbook/engineering/ux/index.html.md
!19519 Add google docs notifications tip
!19517 Summit to contribute
!19506 Adds "Assume Positive Intent" behavior to collaboration
!19502 Add PYB template and update handbook
!19494 Update supplies ordering.
!19489 add sec-ops
!19485 Add Shift-Command-5
!19483 Added a section for UI
!19480 Jburrows001 updated sec controls page
!19479 Fixing typo on index.html.md
!19475 Re-order operating metrics page
!19433 Add docs vs blog post instructions
!19429 Clarify UK pension contributions are gross
!19397 Update the evangelist merchandise workflow section of the handbook
!19392 Update evangelist merchandise operations section of the handbook
!19322 Update Interview Scheduling process for executives
!19149 Adding headcount DRI
!19118 Add experience factor to salary update
!18999 Add info on providing large files
!18270 Design Document for GitLab Service Inventory Catalogue. Reference:…

2019-02-21

!19477 fixing links
!19474 fixing typo
!19471 Improved estimation issue example for Manage
!19465 Update index.html.md
!19462 Add examples to Customer counts
!19457 Fix bad HTML on operating metrics page
!19443 Change URLs to 'sponsorship-request' template
!19440 Explain hierarchy design
!19439 Update index.html.md revised whitepaper for secure
!19436 Added "advocate for a day" workflow to handbook
!19427 XDR requested updated
!19413 Add email review protocol for 1000+ target list
!19405 Add troubleshooting section to support workflows
!19327 Clarify remote vs distributed
!19309 Update index.html.md to correctly align services support roles
!19223 Introducing panel format for kickoff meeting
!19138 Discuss with Security Team before changing priority for sec issues
!19000 Adding evaluation criteria for community events
!18914 Resolve "Increase specificity of how we count subscription in Operating Metrics"

2019-02-20

!19398 ZFS Blueprint
!19395 update to date
!19391 Update onboarding for deployer
!19382 Simplify acquisition process
!19378 Add note about making sure your pipelines pass if you commit direct to master
!19374 Fix typo

2019-02-19

!19364 bdr updates & test
!19363 New bullet under transparency value
!19361 updated the timeline for the reviews
!19360 Adding Zoom webinars link to EA page
!19352 add "competitive" as a reason to not be public by default
!19338 Update chat channel info
!19333 Update source/handbook/support/index.html.md
!19332 Update index.html.md
!19330 Update index.html.md
!19320 Update source/handbook/ceo/pricing/index.html.md
!19316 Add serial form
!19303 Adding pre-fix bounty review process.
!19257 remove TriNet from sick time
!19212 Add OKR section
!19063 Add in TAM top 10 process MVC
!18846 Clarify the scope of 'outside projects' that require prior approval
!18720 Guidance for link unfurling in Slack.
!17796 Fix typo under "Equal Employment Laws" section of Code of Conduct

2019-02-18

!19317 Lbrown link doc & presentation to group conversations

2019-02-17

!19314 fixed typo in basics section
!19270 A little Oxford comma humor

2019-02-15

!19297 update last name
!19295 rmv fmr tmmbr + new sdr pair
!19285 Mentions instead of assign
!19281 Jj salespage2
!19280 Add Zendesk light agent info
!19276 Encourage people to use merge requests even if merging themselves
!19273 fixing format error
!19267 Updating Sales Resource Page
!19264 Add label links to sensing mechanisms section
!19261 update campaign type w/status progs
!19254 Add ci/cd resources
!19225 Changing the product handbook
!19166 Explain why focusing on a single instance is better

2019-03-24

!19293 Updated Frontend Plan and Create pages to correct manager roles

2019-02-14

!19243 Fix broken links to backend engineering management
!19237 Rename instance monitoring to self-monitoring
!19230 updating FY2020 function & cost center changes
!19220 Update broken link
!19216 Adding link to the 'Rebuild in GitLab' label view to dogfooding section of PM handbook
!19188 Update Internal Department Transfers to not be contradicting.
!19153 Modifying goodbye procedure for feasibility
!19150 Closing thought 1-3 feature highlight
!19122 Added a how to read this data section for Throughput
!19049 Jj sales resource page
!18973 Remove "above and beyond" from discretionary bonus criteria language

2019-02-13

!19195 Regrouping thoughts in the Group Conversations section
!19184 Update EA support
!19183 Add clarification on non-traditional coworking spaces
!19179 Examples: ETL update and Looker update
!19178 Change header size and colors from handbook/values
!19177 Clarify filename format
!19169 Updating territories and assignments
!19160 Adjusting Sales segment on Lead to match SFDC rules
!19158 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!19155 values fit
!19151 adding additional kpi to kpi page and updating investor update process
!18926 Add traveling to relocation
!18878 How to evaluate and assign community events
!18820 few typo edits
!18716 Fixed formatting issue in Mac Tips
!18609 fix a typo
!18549 Minor edits on interviewing page
!18226 Fix broken Looker links on Feature Instrumentation page
!17793 Bug: Fix outstanding broken links for all-remote page
!17722 Added USB-C hub for New MBPs

2019-02-12

!19143 Add 30 days Cash Collections escalation email to AE
!19141 Update index.html.md Handbook Equipment Example update w/ new monitor suggestion
!19136 How to verify that Canary is enabled on GitLab.com
!19130 Add workflow for CA suspended tickets
!19128 Update How-to-be-a-FRT-Hawk.html.md add view sort info
!19111 Update UX support rep
!19014 Handbook customer success tam 70
!18982 Quality dept guidelines
!18790 Blueprint for taking CI/CD oncall in SRE
!18277 Blueprint+Design: Database bloat analysis + pg_repack

2019-02-11

!19108 Jburrows001 update security awareness training
!19096 Update link to dormant namespace requests.
!19095 Fix broken and missing design docs links
!19094 Updated primary contact
!19092 Fix broken link to design document
!19090 Update CXC Canada duration
!19087 Clarify dogfooding process
!19085 rmv emoji tags
!19064 DPA standard terms
!18983 Add blog calendar to handbook
!18941 Add instance monitoring category epic to other monitor functionality
!18891 Update source/handbook/ea/index.html.md
!18851 Update index.html.md
!18803 Emphasize iteration and issues when outlining category vision
!18648 Add specific example for importing repos from GitHub.
!18546 Remove upgrade barometer section from the release blog posts
!18474 Added notes on estimation

2019-02-09

!19082 add back a necesary label
!19081 modify mktgops section w updated info
!19039 add new campaign channel types
!19013 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!18961 internal dmca request workflow

2019-02-08

!19059 Update broken link to infra team slack channels
!19056 Updates to Kickoff Process and Adds Closing Reminder
!19054 Support workflow update for W9 and DPA
!19047 create email templates in greenhouse
!19022 new changes to how we eval corp events
!19007 quick typo and format updates
!18963 Add more detail to Zuora Subscription management
!18919 Update index.html.md
!18128 Update evangelist program page section on content contributions

2019-02-07

!18997 Please do not use the GitLab logo as your personal avatar on social
!18996 Updated Ux Research Processes
!18989 Clarifying the mobile policy
!18988 Add CD product competitors table
!18984 Remove secure onboarding doc
!18978 Revert "Update index.html.md"
!18977 Submitting weekly forecasts
!18976 add ryan rmv michael
!18975 Add Headers and Anchors to Behavior Lists in Values
!18960 Update HackerOne process
!18952 Remove search functionality from Plan
!18897 Update engineering workflow

2019-02-06

!18967 update spelling
!18957 Update source/handbook/ceo/shadow/index.html.md
!18956 Add 2/6/19 training
!18954 Update setting_ticket_priority.html.md
!18953 Fix block quotes
!18951 Update recruiter alignment
!18949 Updates to CI and CD details
!18947 Resolve "Make clearer that dbt bullet points are coming soon on data team page"
!18946 Clarify gitlab VPS info
!18938 Update internal-support/index.html.md
!18935 draft of new corp events goals
!18934 Add yearly clarifier to 401k match
!18933 Jj itgroups2
!18930 Twitter is a publishing channel
!18922 Update source/handbook/incentives/index.html.md
!18921 Update index.html.md
!18917 Updates to territory AEs.
!18913 Update CEO Phishing Instructions
!18910 Explain grant options acceptance
!18901 Security release development design
!18899 Handbook update for Geo team issue weights
!18889 Add process for milestone cleanup
!18888 updating intro to engr metrics and adding links
!18873 Add updating Kickoff doc to timeline
!18771 Update SAO Criteria
!18746 Update sub-departments, groups, and categories

2019-02-05

!18937 adds note to communicate ticket merge to customer
!18928 No longer require a google doc for discretionary bonuses
!18915 Add link to new videos in Slack
!18908 Adding a new setup guide to tools
!18904 Update index.html.md
!18902 Document tax exemption process
!18890 Clarify project not product
!18883 Update source/handbook/marketing/product-marketing/index.html.md
!18882 Jburrows001 fix sec controls format
!18875 Add MRR change documentation
!18866 Add 200% limit for ramping SDR quota (last MR was just for BDR quota)
!18841 Removed Andrew and added Brandy to the EMEA territory table
!18837 Add trademark link
!18827 Add customer discovery and sharing to customer meetings for Product handbook
!18787 link to shared gdoc for incident and close RCA on end of discussion
!18781 add qualifies on what is inclusive language
!18705 Fixed Manage dev-backend stable_counterparts issue caused by my title change
!18666 Prioritize Internal Requests at 10x Customer Request
!18568 Tech Writing handbook updates including FY20 Vision and main epic links

2019-02-04

!18879 Update source/handbook/engineering/security/index.html.md,…
!18870 Update source/handbook/marketing/corporate-marketing/index.html.md
!18869 Change order
!18864 Fix FE Team pages for Secure, Monitor and Configure
!18860 Remove Move Calc
!18859 how to apply to internal job board plus help article
!18858 update pto ninja link
!18843 adjusting language around word tribe to IT group
!18839 Small improvements inside 360 feedback handbook page
!18819 new hires on interview teams
!18815 fixed broken link on cs salesforce page
!18774 Global Optimization of critical issues process addition
!18761 Update Content Hack Day hb
!18664 Update Kibana.html.md
!18577 creating internal support quick reference
!18494 Add a design document for merging CE and EE codebases
!18083 Small improvements inside compensation page

2019-02-03

!18852 Gerir/infra/design/okr
!18848 Update SAO criteria and definition
!18811 Fix "definition of done" link to go directly to description.

2019-02-01

!18833 PTO Ninja
!18832 Edit Support Handbook's documentation-related text and add links to docs policies
!18829 Add language around renewal gaps for subscriptions
!18828 how to apply as internal applicant
!18825 bgc process same time as references
!18824 added additional language that is recommended under the NY guidelines.
!18821 Add promotion & transfer process for internal applicants
!18813 Update sheetload documentation
!18810 Link to more useful issue boards from Create team page
!18806 Add SFDC metrics for EDU and OSS programs
!18802 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18794 Update #infrastructure Slack channel is now #production
!18778 Add fast boot handbook page
!18758 Reorganize Product Handbook
!18731 Don't force people to attend meetings or pay attention to them.
!18715 Update Create 'What to work on' process
!18714 Mind the oxford comma
!18685 Clarify breadth over depth

2019-02-02

!18822 refining blueprints
!18701 add details related to BDR priority view process

2019-01-31

!18786 adding Area Sales Manager role to stock
!18783 Remove Reference to TriNet
!18777 Add in criteria for the issue template description, and provide details on milestone and due date.
!18773 Add CXC Canada doc link
!18772 clarify recruiting tasks for vacancies and add internal job board instructions
!18770 Upload New File for handbook
!18766 Quick update to 360 updates
!18750 #movingtogitlab
!18744 jburrows001 Fixed format of the security compliance controls page
!18743 Enablement live stream
!18729 Fixed two small typos
!18728 Add announcing new job openings to current team on Slack
!18718 Clarify two way door decisions

2019-01-30

!18737 Link from Discretionary Bonus Page to Process
!18736 Update index.html.md
!18733 jburrows001 Add controls page and linked it in the security handbook
!18727 Added two new demo videos
!18723 Add CI/CD primer back to page
!18722 updated 360 language
!18719 Jj tribes2
!18712 add link to connect slack and greenhouse
!18708 Update EDU workflow to make sure quotes are received
!18699 Standardize on Likely Buyer terminology
!18692 Updating emergency chat instructions to match the newest version of Zoom
!18689 adds emergency chat protocol
!18668 Update Distribution and Delivery team tables
!18634 Update source/handbook/customer-success/tam/index.html.md

2019-01-29

!18683 Adjustments to Comp Page, currency conversion
!18680 how to link greenhouse users to their profiles
!18679 Update source/handbook/marketing/product-marketing/analyst-relations/index.html.md
!18673 Updated Buyer to Primary Buyer and fixed link
!18672 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18670 Exaplain how to request Greenhouse access
!18656 Update source/handbook/tools-and-tips/index.html.md
!18644 Adding method to post a goodbye message upon termination
!18642 remove ellinger from territory chart
!18635 what to do if a candidate reapplies
!18633 Add weight guidelines to Geo team handbook
!18581 Update confidential youtube videos setting in handbook
!18564 Link to categories explainer
!18542 Fix the order of interview steps
!18528 Remove post-MVC epics and mention epic relations
!18383 Adding note about simplicity, and link to Robert C. Martin's SOLID principles
!18320 Make page simpler and shorter.
!18283 additional language to promotions- managers not informing team member until…
!18153 Updated referral language
!18064 Update onboarding template names

2019-01-28

!18621 greenhouse access requests
!18619 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18612 Fix YouTube link for 360 culture amp
!18604 Change Distribution EM
!18603 add pops analyst to job appproval flow for comp
!18593 Explain canary environment and update for opt-out
!18585 Resolve "Adding Customer Reference Board to CRP handbook page"
!18584 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!18578 corrected few typos and added the new video link to be uploaded as youtube
!18545 Update Recruiter Alignment
!18544 Add executive level hiring page
!18532 Updated "Involving Experts Workflow"
!18335 Capture our "Product Structure over Group Capacity" notion in Handbook
!18271 Dutch law changed since Jan 1st - we now have five days of paternity leave instead of two
!18209 Changed Art Nasser name change
!18063 Remove outdated reference to scheduling slack channel

2019-01-26

!18580 rmv terminus from tech stack
!18572 Fix minor typo
!18495 Add missing space after comma (,) on index.html.md
!17933 Add 200% ceiling for ramping SDRs

2019-01-25

!18567 add key messages to just commit framework
!18565 Added MOM Motto, "the mom mot"
!18555 grammar edits to contracts page, add ping to update
!18551 360 feedback
!18548 interviewers can't view closed jobs
!18543 Add workflow for users over license (EDU and OSS programs)
!18533 add updated intn bc info
!18531 add repairs + loaner sections
!18520 Fix Categories Maturity milestone from Summit to May 2019
!18511 Updated Quality dept links and career path
!18507 Update boards to new product marketing project
!18337 Add increased emphasis to dogfooding
!18258 Add documentation on how zuora subscriptions are linked

2019-01-24

!18529 updated design index for OKRs
!18526 OKR design: first iteration
!18506 additional language around managers communicating a promo
!18488 first iteration on Infra meetings
!18482 Link secruity blueprint page and Delivery training page to their index pages
!18481 Actually link to the calculator's home page
!18479 workload workflow: blueprints and designs
!18478 Add a page for Delivery team trainings
!18476 Update entities and locations
!18470 Update index.html.md with integrated campaign and updates to event processes for MPMs
!18462 updates to reliability workload workflow
!18452 - 360 Section
!18426 Define a logo request workflow in CA handbook
!18401 updated timeline for 360 survey
!18334 Emphasize when to close an issue and why
!18261 Clarify process on broken e2e test that will be introduced to master
!18245 Security Release Blueprint: Current situation and path forward

2019-01-23

!18446 updated DMP page to document keyword volume usage
!18444 Add clarification around Fiscal dates for GitLab and Looker
!18439 Adding event decision tree to marketing handbook pages
!18438 director notes: workload management, initial draft
!18435 Update Community Relations workflows and guidelines handbook pages to remove .html extension
!18429 Replaced request to contact a specific person
!18428 offers slack channel
!18423 Update involving experts links and copy
!18398 Updated CEO scam section for SSOT
!18346 Add Kibana slide deck
!18294 Contract type factor to contract factor to simplify things.
!18123 Groups for Manage

2019-01-22

!18403 Jj refine trbs
!18395 Update index.html.md
!18394 Fix link to "How to add events to the events page"
!18393 Updated security handbook for CEO fraud instructions
!18392 Updated old ceo scam link
!18389 clarification on initials and note about future alignments as we grow
!18387 Add missing word to the internet subscription expense
!18384 Resolve "Add Looker workflow overview"
!18378 handbook updates documenting form formatting
!18358 Support: Add note on merging tickets
!18354 Add to PR section of hb
!18351 Fix get-help link in distribution handbook
!18348 Clarifies Gold incentive availability and links directly to issuable template.
!18313 Get Fancy on Data Team Page
!18310 adding language with manager skills requirements
!18297 Add Looker video to the handbook page
!18265 Added churn definition to operating metrics

2019-01-21

!18344 Added missing frontmatter to Yorick's README
!18339 Deleted deprecated page about finding tickets in ZD
!18338 clarify git to gitlab
!18333 Update Education and Open Source program handbook pages
!18331 Clean up format
!18330 Fixed link, added templates, and cleaned up text
!17940 Added a personal employee README

2019-01-20

!18323 Revamp legal page and add Attorney-Client privilege content
!18322 Update Conga process
!18217 International payroll process

2019-01-19

!18319 update form number
!18311 add content for testing
!18309 Add new directory

2019-01-18

!18293 Add information regarding the Beamy.
!18292 Greenh 118
!18291 add SA Manager stock options level
!18281 Add link to CFP Submission template
!18263 Preference for product categories which map to vendor categories from analysts
!18256 Add guidance for title length on release post
!18248 Additional 401(k) Match Details
!18147 Expanded awareness training description
!18021 Changing the way to do compensation for current TM.
!17772 Typo correction, "assests" should be "assets".

2019-01-17

!18229 Update package specialty
!18222 update backup snapshot details to be current re: GCP
!18213 For the handbook, some tips on using the phone with Zoom
!18206 Fix categories typo
!18197 Added link to BitBar and GitLab Plugin
!18191 Add Target audience and experience to category epic template
!18163 Resolve "Update CS Handbook for POC"
!18122 Fix link to setup NextTravel account
!18050 Include persona labeling information towards PM and UX handbooks
!18010 Prioritization of Broken master and Tests
!17955 Add documentation for distribution usage of dependencies.io

2019-01-16

!18200 Move Gitter to Create
!18199 Revert "Merge branch 'brendan-add-amazing' into 'master'"
!18196 Remove "start on Monday" recommendation in interview process
!18192 Add amazing as a maturity level
!18187 Add frontend call theme for February
!18186 Add fulfilment to @dennis title
!18170 Start any day -
!18168 Add instructions for categories
!18117 Adopt label renaming from ~"feature proposal" to ~feature
!18087 Changed team name: Sync to Fulfillment
!18076 Remove deprecated workflow
!18002 Add additional Sketch admin
!17824 Update distribution infrastructure maintenance: SSH public keys
!17742 Fold country factor into location factor
!17719 updating team's focus to how we work and current / oncall notes about triage

2019-01-15

!18167 Update competitive assessment sensing mechanism to include reference to missing features
!18162 Update index.html.md
!18160 Patch 10236
!18137 Remove SMAU tracking
!18118 Add maintainer review to Distribution Triage handbook entry
!18102 add 401(k) match
!18074 Update CA knowledge base
!18037 Any change request that involves running a script must have a dry-run…
!18028 Updated Customer At Risk (Emergency Room) documentation
!17982 Jj add tribes
!17977 Add lost instances definition to operating metrics
!17928 Add tech onboarding for secure team
!17901 Fix broken gitlab link on onboarding issue tasks page

2019-01-14

!18126 Further updates to Territory Assignment tables.
!18120 Update index.html.md with some updates
!18115 Add link to Serverless from ops-backend/index
!18110 Change milestone start/end date
!18107 Remove SDR and BDR Lead, this no longer exists
!18104 expense report due date
!18046 Fix some broken links to MR coach
!17858 update emea territory table
!17829 Add dogfooding to Serverless team mission

2019-01-13

!18092 Fix typo: s/BitBucket/Bitbucket/g
!18086 Fix links to guides on issues and MRs
!18085 Fixed an outdated feature flags documentation link in the Engineering workflow
!18033 Refine enablement

2019-01-12

!18081 Add links to OKR and Epic Roadmap for Data Team

2019-01-11

!18075 Update Wave/MQ section with MP suggestion
!18066 Fix link name for Terraform Automation design doc
!18060 Updates for new Data Team group
!18052 handbook: align corporate marketing ordered lists to styleguide
!18047 bonus process changed to CCO
!18039 Broken master issues need to be worked on
!18031 Update index.html.md
!18026 Technical Account Management Handbook Updates
!18023 Update wording on wave/mq section
!18022 Add new section on AR page responding to Waves and MQs
!18020 Absorb non-development info from the Looker project README
!18015 Google search console malware process
!18013 Language regarding terminating a people manager and informing the team before…
!18009 Fixing broken link on spending-company-money page
!18008 point severity doc link to new location
!17995 Add new FRT Hawk File
!17941 add milestone framework to marketing process
!17842 Add design for deployer

2019-01-10

!18004 Correct links to livestream section of the handbook
!18000 Update company policy on conference speaker travel
!17994 Add double-check to ensure Vacancy posted correctly
!17985 Add Chart Operator training to Distribution team training page.
!17984 Jarv/instance groups
!17976 Update to #recruiting channel
!17969 Fix broken link in Engineering Career Development
!17966 Fix link to Create team retrospectives
!17822 Add Casey Allen Shobe to team page

2019-01-09

!17954 Updated for comp table and "partially" definition
!17944 Update index.html.md to clarify AMER Tues Crush session -> Casual
!17943 Clean up cm handbook
!17942 Added sec-ops-team and sec-compliance-team tags to the Slack Channels section
!17938 update url for xdr project
!17936 Update DMCA doc
!17931 add board for xdr project
!17925 Updated tech stack for UX team
!17924 Update CHD dates
!17922 infra structure 3rd iter
!17920 add commuter benefits
!17917 More clearly define MRR definition
!17903 fix redirect
!17773 Add Sensing Mechanisms to Product Handbook

2019-01-08

!17906 SRE team is now Reliability Engineering
!17905 add links to individual projects
!17893 Update index.html.md
!17888 Fix typos on Marketing Handbook page.
!17887 Update email alias list to include analyst relations
!17886 Update André Luís's job title
!17881 Fix one rogue link
!17877 update recruiter/coordinator alignment
!17875 Add post kickoff direction items
!17870 Make 1Password TOTP guide to be up-to-date
!17866 Adding quote coverage definition.
!17859 Update index.html.md
!17818 Dormant Username Policy - Minor Updates
!17771 Add campaign reporting to MPM section
!17701 Adding approval of work-related travel

2019-01-07

!17846 Resolve "Update data team looker repos links"
!17841 Updated link to the Responsible Disclosure Policy on the security page
!17810 updates to website in handbook with new CTA guidelines
!17809 doc: Correct link on Engineering Workflow doc
!17797 Fixed code review link
!17781 Extract Serverless to separate team page for ops-backend

2019-01-05

!17817 Shorten title for better url

2019-01-06

!17812 Update compliance goals in the handbook
!17798 Add anti-mining entry to the Internal Acceptable Use Policy

2019-01-04

!17808 fix territory tabls
!17792 Fix broken link typo
!17788 Update source/handbook/communication/index.html.md
!17778 Add label definition
!17748 Add Tech Stack Support Heirarchy

2019-01-03

!17758 Moved release doc from Quality dept page to release docs
!17753 Update index.html.md - New W-9 2019
!17749 Add source for exchange rate for 2018 Annual review.
!17744 Change 2FA Workflow
!17738 adding some language about utilizing the travel grant and obtaining manager approval first.
!17735 Fix frontend monitor team members page
!17728 Resolve "Update extractor information in the handbook (data team)"
!17726 Resolve "Update data team pointing"

2019-01-02

!17730 doc: Fix typo in people ops CoC
!17727 doc: Fix markdown formatting for people-ops CoC
!17725 doc: Fix typo in anti-harassment page
!17721 Added links to SMAU dash
!17720 remove salary source
!17717 doc: Remove outdated Slack Cert mention from tools
!17715 Update index.html.md, added possessive 's to legal language.

2019-01-01

!17702 Adding a note about interim responsibilities