Handbook Changelog

2023-10-03

!130050 Minor updates to readme
!130047 Updating ESG page with In Kind Program Details
!130040 Remove 10/3 Intro to GitLab webinar for EMEA and AMER from CSM/CSE Webinar HB Page
!130039 Adding more info about Shadow Program for non-GitLab team members
!130037 Update link to the new Global Travel and Expense Policy
!130025 Update retrospective process
!130010 partner enablement handbook page prettiness and links refresh
!129957 Add more context to weighting
!129938 Incorrect nomenclature fix
!129815 Rename dir-data-and-analytics to data-and-insights-executive
!129670 Remove_Person/Role, Add New Leader
!129396 Add guidelines for creating group level sentry alerts
!129172 Adding Quad Planning diagram

2023-10-02

!130005 Project update for Dedicated Runners
!129998 2023-09 Availability Update
!129990 Fix Product Planning and Optimize team tables
!129985 Updated IT Portfolio link
!129982 Doc(IMOC): Add schedule/shift notification entry
!129969 Add manual FedRAMP issue creation instructions
!129959 Update link to accreditation
!129952 Update group environments target availability
!129851 Overriding Incorrect Account Assignments Update
!129798 Remove and clean up hiring following migration
!129792 Clarify CA FedRAMP vulnerability triage
!129690 Remove and clean up people-group following migration
!129675 [Wip] Update Process for Partner Webcasts - ON24 date request
!129616 Remove and clean up total-rewards following migration
!129566 Adding 2023-10-02 FOPS Release to Changelog
!129546 Remove and clean up leadership following migration
!129453 Cross-link and update PM/UX working patterns
!129351 Fixed Typo in "Collaborating with GitLab Legal"
!129313 Revise Product OKRs timeline details
!129312 Update Charitable Contribution Process in Procurement Handbook
!129260 Added more rules about BATs are created

2023-09-30

!129975 Fix link in Remote Development handbook page
!129941 Updating Developing for Tenure
!129890 Update CSM segmentation graphic
!129856 Remove Gearing Ratios

2023-09-29

!129971 Initial project plan for CI Steps
!129964 Improve Remote Development process docs
!129958 Updating R&D Recruiter Alignment
!129956 Update Key project review schedule
!129953 Links new rescheduling/cancelation instructions in our owned page
!129951 Removes Deprecated Rescheduling and Cancelation Instructions and Links New Instructions
!129948 Update GA Workers Compensation Poster & Link
!129947 CI Catalog updates for week of 2023-10-02
!129944 Update correct Slack channel re: Expenses
!129943 Handbook: add Amy Qualls as TW for Editor Extensions
!129940 turns epics confidential
!129933 Update Web Terminal weekly forecast
!129931 Clari Language Updates to Partner Ops Handbook
!129929 Update stale links
!129918 Add template to request new job title specialty creation
!129914 Remove 9/28 Workshop
!129912 Update Use Case Adoption HB page
!129904 Remove Associate role from on-call rotation
!129900 Document DevRel event reporting process and slide templates
!129898 Add release manager meeting information
!129874 Update conflict escalation path from PBP to TMR
!129862 Add a link to product-launch page
!129803 Document internal filtering for pgp
!129783 Update the list of projects maintained by Composition Analysis group.
!129685 Okta Instructions for 1Password Passkey
!129571 Updates to Rescheduling and Canceling Events
!129364 Project forecast - Container Registry Metadata Database for Self-Managed
!129290 Document new verify review labels to track approval quality

2023-10-01

!129970 Remove 9/29 Workshop from CSM / CSE Webinar Page

2023-09-28

!129913 Update file director-shadow-program Sep 28 2023
!129903 add value framework refresh video
!129897 Channel Ops HB - Training requirements update
!129896 Channel Program Guide: Training Update
!129895 Channel Partners; Working w/ Gitlab (Training Update)
!129893 Update verify handbook page & adding compute minute management for Runner SaaS
!129885 Fixed OKR Scoring link formatting issue
!129858 Add documentation regarding Workday<>Team Page sync
!129850 Remove 9/27 sessions and adjust Sept to Oct
!129813 Add to docs how to solve for a tag validation error
!129804 Update Partner Helpdesk to Partner Operations
!129801 Added more details on creating an opt-in only sample in Qualtrics. Included a…
!129746 Update Live Optimisation handbook page
!129679 Add PTO guidance for Commercial SAs
!129455 Added demo details to Switchboard team page
!129384 Fix tables, remove names
!129166 adding leadership books, articles, and video of value to gitlab leaders

2023-09-27

!129869 Update Storage Enforcement Notifications to Clarify 100% Limit Threshold
!129857 Updating commercial inbound lead management for customers and open opps
!129847 Qualified AWA ROE update
!129833 Laptop Delivery Metrics - August 2023
!129826 Broken link fix
!129811 Update Customers Portal name on various handbook pages
!129810 adds multi month/qtr guidance
!129805 Remove the 3 events from 9/26 from CSM/CSE Webinar Page
!129802 Add Link to Japan Forecast Dashboard to PartnerOps Handbook Page.Update file index.html.md
!129796 Late renewal part reconciled to reflect 15 days throughout.
!129769 Amend Use of Third-party Trademarks in GitLab process to include flow chart
!129757 Change url for moved metric docs
!129752 Add Knowledge Sharing to Editor Extensions team page
!129749 Add page to document Tamland development
!129743 Update capacity planning process
!129722 Update CSM leadership table with ofalk
!129330 Create file product_launch.html.md for product launch process

2023-09-26

!129824 Updated assignments table
!129816 Removing CRO Fireside Chat From Handbook
!129812 Fix bolding format on experimental note
!129809 Updates to CI Steps schedule
!129791 Update Fulfillment escalation path
!129759 Clarify CA FedRAMP triage date
!129756 Update hyperlink pointing to support email template
!129641 Update Sec Architectural Council membership
!129581 Update weekly plan - 2023 Sept 18
!129505 Adding Elevate Resource
!129414 Fixing a hypertext link at the bottom of the page

2023-09-25

!129771 Fixing URL reference link
!129768 Adding MR reference for CI Steps timelines to project plan
!129766 Fixing URL link reference syntax
!129764 2023-09-25 updates with defined work with anticipated delivery date pillars…
!129763 Remove 9/22 Webinar - DevSecOps AMER
!129747 Adding VMWare Fusion to the pre-approved applications listing
!129744 List stable counterparts for Editor Extensions
!129741 Remove borrow for Gabriel and Ross
!129740 Update Data Platform performance metric
!129724 Update OHS provider in the Netherlands
!129721 Update Self Help instructions for MacOS reinstall and MacBook password issues
!129720 Add October Adoption Workshops
!129663 9/20 Webinar Removed and Update 26th to 22nd for DevSecOps
!129485 Updates to EP handbook page
!129405 SA: Add SME program
!129136 Update language for 50% reduced capacity after Parental Leave policy

2023-09-22

!129735 Update embed code for project and cert review video
!129731 Added September forecast issue to handbook
!129730 Updates to CI Catalog plan for week of 20230925
!129729 Updating WW Field Org Call Name & Related Pages
!129727 Update Cluster WebTerminal key project
!129430 Updating Field Meeting Cadence

2023-09-21

!129708 Combining Sales Dev Tools and Manager Resource Pages
!129706 Adding Life Insurance details to the Remote section of the Handbook page
!129704 Deprecate last 2 remaining stages-devops-lifecycle pages
!129701 Update Observability plan due to typo
!129699 Remove Polywork tips from DE social media handbook
!129698 Runner Autoscaling key project update 2023-09-18
!129693 Add Common Room GitLab integration note
!129692 Mailgun data platform removal
!129687 Fix broken images
!129681 Remove Drift Video and LeanData from Sales Dev Tools Page
!129673 Update Late Renewal section 30 days to 15 days auto-close
!129667 Revert "Merge branch 'master-patch-a4db' into 'master'"
!129660 DE/TMM epic templates workflow: Update instructions for more efficient creation (activity questions, etc.)
!129655 Update Lambda code in handbook
!129590 Update file index.html.md.erb
!129548 Link to "CSM Enablement Workshops" shows 404
!129510 Adding tenative project dates
!129472 Fix typo in youtube secrets policy
!129463 Move GitLab Workflow to Editor Extensions
!129431 Updating Field Recognition
!129403 Link saturation forecasting documentation
!129266 Update approval flow for job families

2023-09-20

!129682 Update schedule
!129680 Remove former team member from FinSys team page
!129677 Adding formating- suggestion next steps
!129672 Add Jamie S to the engineering director shadow program
!129671 Update Main Job Category format
!129662 adding full walkthough training
!129654 Remove Guardian from offboarding automation flow
!129647 UAE benefits update, adding dependants
!129642 Remove 9/19 webinars
!129636 Handbook instructions to update the www navigation
!129635 Removing note about requesting admin token from professional services
!129634 Field Comms Homepage Fix Images
!129628 Clarify a bit more when to use Broken Pipeline label
!129609 Fix blog post instructions spelling error
!129568 Clarifies severity of impacting frontend incidents
!129493 Vulnerability Research: Update the issue tracker
!129466 Adding Job Group information
!129465 Add Runner key projects to Ops handbook page
!129459 Add description and schedule for key review meetings
!129420 Values Group Discussions page addition
!129318 Channel HB: Program Requirements and Benefits Update
!129238 HB: Fixing R&D pipeline HB documentation - add and describe implemented solution
!129214 update the partner capability journey page with links to the partner enablement material
!129072 Update Engineering Metrics for Govern

2023-09-19

!129632 Clarify verification workflow for Security Policies and Threat Insights planning
!129626 Update file index.html.md
!129617 Updates video link for August SEG showcase
!129615 Update vulnerability areas of focus for DAST
!129613 Fix markdown inconsistencies
!129606 Clean up markdown and fix handbook links
!129600 Add august showcase to Service Desk SEG
!129585 Update Google Workspace HB page
!129584 Update the distribution triage page with group labels
!129582 Update HB page to reflect new changes in adoption score reporting and slide-deck generator
!129574 Removes hardcoded dates from Releases FAQ
!129553 doc: Link "EM role explained" from the Engineering level manager docs
!129551 Use issue for handovers
!129515 Adding the location details to the NYC check steps in Handbook page
!129369 Adding guidelines for stock photography
!129358 Add maintainer process for GitLab Operator
!129052 Fix links to teleport documentation in runbooks repository

2023-09-18

!129588 Score Infra & Quality FY24Q3 OKRs
!129580 September 18 - Campaign Module Updates
!129567 Updated links to Belgian work regulations and comment book
!129563 Fix typo on "AI Framework Group" page
!129552 Clarify what changes require PLT only approval
!129542 Add note about keep-open label for Tamland
!129535 Add web to severity 2 incident list services
!129530 Add playlist link to the AI framework documentation
!129521 Remove 9/15 webinars and add October Webinars for AMER and EMEA to CSM/CSE HB Page
!129509 WM: Update the Delivery Checklists Handbook Page 2023-09-15
!129480 Add disclaimer that analytics instrumentation guide is out of date
!129464 Updating the product leadership HB page to include rotation schedule for Monthly Kick Off, Key Reviews, Group Conversations
!129395 Updated indenting of incident/pager reivew process
!129308 Update SAFE page
!129300 adding data catalog
!129179 Update Field Communications playbook
!129171 MktgOps: 20230904 - 20230917

2023-09-23

!129529 Breaking Merge Trains Project Plan for 16.5 into weekly plan.

2023-09-15

!129512 Remove outdated info from meal train section.
!129508 updating link
!129490 add PTP video & update schedule
!129488 Update Cluster Web Terminal plan
!129481 Update page title
!129479 Update MVP process.
!129476 Reorder rows in stats tables
!129470 Add UXR PNPS information to Digital Programs NPS/CSAT page
!129469 WM: Update Customer Project Onsite Travel Section 2023-09-14
!129467 Streamline process to remove or change the name for non-marketing categories
!129416 Update rounding wording from hundredths to hundreds
!129394 Added OKR mid quarter check in and retrospective
!129386 Development update OKRs Q3 mid quarter
!129382 Link and timing updates to in-flight programs
!129319 Add expiration warning to gitlab-org and gitlab-com invites
!129302 Add AI metrics
!129253 Helpful tips for writing a promotion doc
!129226 WIP: Update file services.yml - professional services catalog information
!129137 doc: Add "Work Of A Manager" to handbook

2023-09-16

!129462 Weekly update for Merge Trains Plan for week ending 09-15-2023
!129451 Update PE Frontline Responder Schedule
!129425 Updated Talent Assessment timeline
!129185 Re-add controlled document header to expenses handbook
!129131 Adding Too New to Rate Guidance to the Handbook and update SPOS to SPOF

2023-09-24

!129454 Weekly update for CI Data Partitioning Plan for week ending 09-15-2023

2023-09-14

!129445 Add analytics dashboard how to Technical Writing page
!129441 Update AI Framework team members
!129429 Mid week updates 2023-09-13
!129428 Remove 9/12 and 9/13 workshops
!129426 Docs Website Traffic Analytics dash to MS&A Dashboard Page
!129401 Add office hours to handbook
!129385 Adding 2023-09-18 FOPS Release to Changelog
!129350 Clarify usage of workflow::in dev label for Analytics instrumentation
!129307 Add career development check-in template
!129280 Changing offer approval process for Sr. Director and above roles
!129261 Adding missing work type classification labels with descriptions.
!129259 230928 juwong merge request diff commits
!129222 PE Weekly CI Data Partitioning Project Plan Update - 04/09/2023
!129218 PE Weekly Merge Train Project Plan Update - 04/09/2023
!129060 Update handbook guidance for RP cover image license

2023-09-17

!129438 Update Verification guidelines for Compliance

2023-09-13

!129412 Fixed broken communicating departures link
!129409 Create Stage: Updating the meet the EMs page
!129407 Update link to the new Global Travel and Expense Policy
!129406 Update link to the new Global Travel and Expense Policy
!129393 Document Example/Demonstration projects
!129380 Update CSM President's Club details to point to the internal handbook
!129379 Doc for the nav 5.0.0 release
!129375 Update EM for Editor Extension
!129371 Update Lateral Transfer Guidance to be more clear
!129359 Create page for account and oppty assignment
!129344 Add CTRT stats for September
!129272 Update 'Cost of Market' to 'Cost of Labor Market'
!129208 Update AI Framework dashboards
!129197 Added video overview on Respondent and summary on the research tools page
!129169 Update YouTube sensitive information policy
!129089 Add page for collecting coaching and feedback resources

2023-09-12

!129381 24 hour update to CES process
!129376 Update director shadow schedule Sep 12
!129370 update schedule
!129368 Updated URL for RFP process
!129367 Change team tracking template URL
!129366 Updates the Knowledge page with estimation details
!129365 Remove 8/12 Webinars
!129361 Adds custom email overview video to Service Desk SEG page
!129360 update schedule
!129355 Remove dead link
!129343 Add doc stats for Sept 23
!129338 adds value prop
!129332 Fixing layout
!129327 Create Billing and Subscription Management placeholder page
!129325 Update Security Score changes in HB
!129298 Add ::tune model label for capacity planning issues
!129297 Fixed Link formatting issue on readiness project link
!129292 Add some upcoming blueprints to Roadmap section of Gitaly team
!129053 Remove Infrastructure Office Hours

2023-09-11

!129323 Pooled Model - Adding in Contact
!129320 H2 Pooled Model updates
!129311 Adding Tableau info
!129305 Housekeeping MR - hiring product desgners
!129304 Markdown clean up
!129299 Fix typo
!129295 Replace Mural link and text in the JTBD for Secure handbook page
!129294 Updating Netherlands renewal email and removing TMR
!129288 Add Depcore to the list
!129262 Add an example of a Product OKR re-written to focus on results
!129221 Clarify when RTO/RPO targets are offered
!129152 Added progress sharing to how we work.
!129127 Broken links to congregate in handbook page for PS migrations from SM to SAAS
!129121 Added clarity to availability update only include 3 months of data in performance indicators
!129088 Update weekly plan - 2023 Sept 4
!129087 Improve external escalations wording to show support raise issue if needed
!129073 Remove and clean up security following migration
!129058 Use Relative Links for erring on side of caution and removed some acronyms
!129056 Add Monthly Reliability AMA
!129055 Removed Security, Infrastructure and Quality Department links. Added combined Infra-quality link

2023-09-09

!129279 Christie-offboarded-deleting-readme-page-cl-2023-09-08

2023-09-08

!129275 Markup changes to goal checkboxes
!129274 Update Total Rewards team members.
!129258 Update Kenya Med Allowance instructions
!129256 Encourage demos as part of groups' weekly updates
!129251 Removing Partner Insights from Partner Support HB page
!129247 Updating Partner Operations HB Page: Partner Insights
!129246 Removing Embedded Deck from FE Homepage
!129243 Add int4 overflow to Plan Scaling Targets
!129235 Replaced Mural template links with Figjam template links
!129234 Update file index.html.md
!129229 Update Launch Steps (New Systems) - BIA HB
!129225 update past / future sessions - add winning with cloud partners video
!129224 Updated sentry link for staging-ref
!129223 CFO Shadow Handbook Page Update
!129207 Update Plan UX points-of-contact
!129206 Updates for 2023-09-11
!129200 Update Foundations page
!129194 Fixed Incomplete Email Address Typo
!129193 Added reference to Coupa
!129120 Update handbook contribution documentation to make it less exclusive to Team members on how to get help

2023-09-07

!129215 Add ITAR to FedRAMP HB page and update certifications page
!129213 Update 360 Feedback Report Sharing Guidance
!129209 QE Enablement Team page - Fix to team members table that lost formatting
!129205 low prio: adding a single linebreak to the TPRM handbook page
!129203 update sqs schedule
!129202 Fix heading
!129201 link to onboarding template
!129191 Delivery Handbook link fixes and improvements
!129187 Move dasbhoard list to Code Creation
!129184 Add Plan Shared calendar to stage page
!129181 Adding Marriage Leave in Switzerland to handbook
!129149 add embedding guidelines
!129132 Document new Rails latency dashboard
!129123 Update weekday only shift guidance to not be out of date
!129122 Add Data Science related data pumps to the Data Platform documentation

2023-09-06

!129157 QE Enablement Team Page update to OKR link and common links
!129156 Remove 9/6 CI Workshops for both EMEA and AMER from CSM/CSE Webinar HB page
!129138 Refine SME Engagement section
!129133 Provide VSA Guidance for Commercial Accounts
!129128 Added signatories and removed duplicate wording regarding career mobility issue
!129119 Update Editor Extensions handbook page
!129117 Updating Security PM counterpart to Sarah Waldner
!129116 Remove 9/5 Git Basics EMEA Webinar from CSM/CSE HB Page
!129115 Update file index.html.md - add [email protected] and remove leaves@domain
!129113 Fixing a broken link to the Values page
!129100 Improve Content Review checklist based on feedback
!129091 August 2023 Availability Update
!129083 Update link

2023-09-05

!129103 Update file index.html.md
!129102 Add link to instructions regarding handling Community Contribution MRs without a Design DRI
!129099 Handbook update for workflow::refinement labeling
!129096 Updates to Self Service Data Team handbook page FY24 Q3
!129084 Updating Materials Legal Review Process
!129080 Add links to L&D listening tour Google form
!129079 Update Speaking on behalf of GitLab to add headings
!129069 Update index.html.md.erb with latest Observability project plan
!129066 Removes hardcoded monthly date from PCL section
!129054 Fix formatting

2023-09-04

!129062 Edit QE OKR