Handbook Changelog

2019-07-16

!26053 Fixed typo and corrected the Bar-Raiser page link
!26047 Revert Marketing KPI's on Index Page to Original Set
!26041 update table
!26039 Added Bar-Raiser Page and Updated Interviewing Page
!26038 fixed file path for team org image
!26036 language around promo doc being editable
!26030 Add Heroes detail to EP handbook
!26028 Revert MR 25812 handbook satisfaction definition location
!26026 additional language around CoC
!26024 updated template instructions
!26023 Add instructions for uploading cover pics
!26021 Adding Detail Investor Update Process
!26017 Added AR requirement for groups/repos gitlab and instructions for baseline entitlement updates
!26014 Update index.html.md Added NORAM FM swag details
!26011 correct spelling and move images
!26008 Fix typo 'get hep' -> 'get help'
!26007 Improvement to CEO shadow page
!26000 Update and correct the Freedom section at https://about.gitlab.com/handbook/tools-and-tips/#freedomto
!25999 Update the handbook page count section at /handbook/tools-and-tips/#count-handbook-pages
!25996 Definition of Done for Delivery:Dev Backend engineers
!25979 Fix a link and improve the search URL formatting at handbook/tools-and-tips/#alfred
!25976 update directions for mac users to confirm full disk encryption
!25974 Added IT Exception process and color to administrative access criteria
!25971 Updated VPN security control
!25969 Update to NORAM West SMB Territory
!25964 Follow-up from "Add UX Collaboration Model": Update toolchain image to be GitLab focused
!25962 Added BYOD section to the GitLab Internal AUP. Iteration number one
!25922 Update source/handbook/marketing/product-marketing/messaging/index.html.md
!25845 Adding missing members of team
!25783 Benefits Survey Results
!25752 Add charts and monitor bugs issue board to monitor health handbook page
!25733 update 360 to annual time frame
!25693 Add a snippet about what is not dogfooding
!25458 Add predictable mechanism to engage developers for infrastructure

2019-07-17

!26019 Added Field Security Section Under Strategic Sec
!25826 Describe timesheet/payment frequency for CXC contractors

2019-07-15

!25972 Fix Geekbot URL on Data Team Page + GitLab Free for Startups Dashboard Review
!25953 Add EAP to burnoout
!25950 Add a few steps to the probation period process for PeopleOps Specialists
!25945 Update handbook with current Moo tasks
!25944 updated tax treatment of stock options
!25928 Update US benefits page to include SBCs where available.
!25911 Add info about boards and epics
!25891 Adjust release timelines for our new auto-deploy world
!25871 Change gitlab-com/gitlab-docs to gitlab-org/gitlab-docs
!25866 Added warning regarding upcoming service shutdown to "hangouts on air" section of tools page.
!25831 Signing up for coverage via Lumity at a later date
!25821 Add example criteria for MVP
!25812 Handbook Update Satisfaction
!25753 Add section about frontend scheduling for monitor health handbook page
!25739 fix structured services definition link
!25508 Updating wording from Function –> Division
!25151 Updated incident management responsibilities

2019-07-13

!25936 Update index.html.md for Okta Application Stack, add new applications and update status of others.
!25933 Fix the probation period link under Other People Policies on the Code of Conduct page
!25932 Capitalize "Linux" at handbook/tools-and-tips/#gitlab-team-members-setups
!25931 Update the Alfred info at handbook/tools-and-tips/#alfred
!25930 Update the Webex download link at handbook/tools-and-tips/#webex
!25929 Board of directors renewal process
!25927 Update index.html.md added a table that describes the labels that bizops uses for issues/MRs
!25908 Add ops week-in-review
!25865 Clarified definition of Sales Efficiency and Field Efficiency Ratios
!25807 Add Periscope links to Engineering KPIs

2019-07-12

!25915 Added Test Automation Engineer to baseline entitlements outlined in the handbook
!25905 Board meeting is in a video call
!25901 add enablement to the schedule 7/12/19
!25899 Updating Names in Org
!25896 Update index.html.md. This change adds the new Public Sector team members as…
!25893 Filter out current month in Periscope dashboards
!25890 Update Secure UX index.html.md
!25885 update offbaorded laptop buy back/return
!25884 Clarify "GitLab" capitalization guidance
!25883 Update index.html.md
!25881 Adding additional comment on preference for virtual/remote delivery
!25875 Add check for meaningful links
!25867 Product manager rather than Project manager
!25864 Add telemetry page
!25862 Another minor change to Sales Onboarding page in the Handbook
!25857 Update source/handbook/customer-success/tam/escalations/index.html.md
!25855 Move personal readme of Marin Jankovski to engineering readme
!25854 Updated Social Selling section with new YouTube GitLab Unfiltered links
!25853 adds product/engineering interaction
!25852 Update source/handbook/customer-success/tam/escalations/index.html.md
!25850 Added a bullet to highlight future plans to extend Sales Onboarding
!25848 adds underperformance quote
!25847 Edits to the CEO shadow page
!25846 Update product metrics page to use "performance indicators" terminology
!25842 Included link to KiwiSaver website
!25825 Add clarity to Services Attach Rate
!25824 Add clarity to self-serve sales ratio
!25818 Added link to Retention Dashboard to Customer Success Vision Page
!25803 Updating user type: adding CISO
!25798 Add preferences for explicit dating methods for SQL style guide
!25795 Update triage schedule to be explicit.
!25785 Fix typos to render headings correctly in Alliances
!25772 Add page for IT Help to BZO handbook
!25755 Add benefit of a single application
!25735 Update source/handbook/people-operations/promotions-transfers/index.html.md
!25694 Add smart speaker best practice
!25681 Best-effort database on-call
!25633 New Workflow: Sending Notices
!25579 QA Failure Management Rotation
!25550 Add a bullet to the Spending page to include business cards as reimbursed office supplies
!24382 New page to request technical evangelism CFP help
!24248 updates secret snowflake page, reorganizes info
!23136 Update Quality triage instructions for support requests

2019-07-11

!25811 Add clarity to win rate
!25810 Add clarity to Field Efficiency Definition
!25805 updating instructions for how to get help from SRE with the "~SRE:On-call" label
!25802 Growth engineering pages cleanup
!25794 Small improvements to the SQL style guide
!25793 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!25791 Add MR instructions to blog hb
!25789 Update Growth Engineering pages
!25787 Zendesk agent signature: add role, remove 'thanks'
!25778 Adding a SOX sub-section the handbook
!25777 Remove CR from Data Team Triage schedule
!25773 Moving the Acquisition KPIs to the Product section
!25769 KPI Index: Update LTV/CAC ratio to out of scope for Q2
!25757 Added Sales QuickStart info to Sales Onboarding page of the Handbook
!25740 Change boardroom to mission control in the ceo shadow
!25703 Add zoom meetings details and visitor prep details
!25682 Create events page in handbook
!25513 Create New Directories for Misplaced Sales Pages
!25465 New Periscope Dashboard Review process
!25297 Consolidate support team business drivers
!24368 Update index.html.md commented out anniversary swag since program is suspended
!24257 Social image request DRI

2019-07-10

!25764 document data team password rotation
!25761 Add Social Selling Basics content to Handbook
!25760 Adding CSAT changes to handbook
!25759 fixing product page links
!25758 FP&A Tips for Planning
!25750 Adding headers for Product team mission and product team principles
!25747 "business operations-update to blueprints page"
!25741 Update source/handbook/offboarding/index.html.md
!25732 Restock fridge point of contact
!25731 Handbook improvement at the request of the on boarding issue
!25727 Update location of pay frequency in BambooHR.
!25723 Emphasize issue pointing to capture complexity, not time spent for the Data Team
!25719 Updated KPI Page »> LTV/CAC ratio
!25718 Fix broken manager link and add Director position to the Data Team Page
!25716 Update onboarding time notice
!25712 updated markdown in table
!25697 add email alias information to development department page
!25690 Update livestream instructions
!25669 adding links to not-risks
!25566 Update QA debugging guidelines re. updating slack
!25552 Move Engineering Readmes
!25533 Add planning rotation to the Plan team page
!25305 Large Copy Edit of stock options handbook page
!25190 Clarify which field should be used in IACV calculations.

2019-07-09

!25699 Fix double spaces
!25683 Update DMCA Handbook Workflow for Abuse integration.
!25670 Clarify Quality gearing ratio wording
!25663 updated tax section for tuition fees
!25660 Update source/handbook/marketing/revenue-marketing/field-marketing/index.html.md
!25657 added link to blog post template
!25651 First Iteration to Adding Definition of Cost Per Team Member
!25641 Don't call it a KPI since some people will have a non KPI performance indicator.
!25635 Periscope Review: Gitlab.com Health
!25631 Note that FRH should focus on premium
!25629 Adding employment branding section to handbook
!25619 Add example to follow data heuristic
!25594 changed link for "gitlab voice" from 404 to a fit
!25591 Update sa few pages with proper people ops terms
!25549 Adding more details on the job approval, intake, and posting process.
!25420 Update transfering with manager inclusion
!25384 Fixed typo
!25275 Incident Response Containment

2019-07-08

!25642 Boardroom monitor layout change
!25639 Add links to all items of the cadence page
!25628 Fix link I accidentally broke on the Data Team Page
!25623 modify list import instructions
!25622 Add information about coffee machine to the ceo shadow page
!25620 Add links to the ceo/cadence page
!25617 moves boardroom monitor configuration to table-layout
!25616 Update SLA to SLO on the Data Team Page
!25608 Remove When Labels from Data Team page
!25604 Update scope of KPIs for quarter
!25603 grammar changes to addition
!25602 Remove mention of "core team" from PM Handbook
!25599 prtimary -> primary
!25597 add new label
!25596 Change to as. Typo on ceo shadow page.
!25595 adding Christie's suggestions for underperformance
!25592 Added the definition of underrepresented groups and provided examples.
!25587 Update people-operations page with right people ops terms
!25585 Update term - HRBP -> PBP
!25582 Update compensation and group conversation page with relevant people ops term
!25577 Add due date to onboarding
!25556 Fix links in Group Conversations
!25537 Changed 'employee' to 'team member' under the Diversity value
!25531 Move anniversary announcements to #company-announcements channel
!25505 Update People ops page with appropriate team terms
!25409 Add Perseverance under Results
!25280 Clean up Security Best Practices
!25139 Updating quarantining process
!24904 Light copy edit of the code-of-conduct page

2019-07-05

!25545 Added hyperlinks to competitive battlecards
!25541 Handbook Recruiting Gearing Ratios
!25539 Update Support Managers page to talk about Metrics with Explore and Periscope
!25528 Rename People Ops to People Ops Analyst
!25526 Add Italy and Brazil under Safeguard and update hiring process for CXC Poland and Ukraine
!25525 Add Paste app to tools and tips page
!25514 adding thailand
!25512 Fix outdated links in Support KPIs
!25503 Update hiring page with appropriate people terms
!25494 Adding how IACV is calculated in the case of contractual ramps.
!25488 added transfer pricing section and updated corporate structure
!25484 Adding due date for expense reports
!25482 Qualify 'open source' hyphenation guidance with ambiguity and clumsiness
!25481 Correct and clarify guidance to use PT vs. PDT or PST
!25480 Fix an article and capitalize 'iso' in the date-formatting guidelines
!25479 Adjust the serial comma guidance, but leave the joke intact
!25478 Clarify the purpose of Markdown and capitalize 'git' in that context
!25459 Capitalize 'Google Calendar' in the handbook
!25427 Add a sentence about new hire's that should not be seen as terminations
!25424 replace "this" with FRT
!25298 Include onboarding text in intro to support team handbook
!25185 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!25152 adds Rabois essay to board meeting page
!24294 Community Advocacy handbook updates [Marketing handbook hackathon]
!24125 Link to lists of international crisis numbers

2019-07-04

!25507 Update blog labels, move to blog hb
!25506 Added hyperlink
!25499 Update general-onboarding appropriate people ops terms
!25498 Update Finance Page with appropriate people terms
!25497 Update engineering page with right people term
!25496 Update contracts handbook page with appropriate people terms
!25493 Update handbook communications page with the right people terms
!25492 Update business ops page with the right people team
!25491 Update benefits page
!25490 Update handbook anti-harassment page with the right people ops team
!25485 Handbook :: Fixes spelling, punctuation, grammar and linking.
!25476 Added 2 items to Sales Handbook Quick Reference Guide
!25474 remove offboarded people end of June/beginning July
!25472 fix formatting
!25470 added CES Service Desk steps
!25469 Cleanup of Territory table formatting
!25464 Update source/handbook/ceo/shadow/index.html.md
!25416 Fix images link in compliance page
!25396 Re-inserted SMART Goals to PIP requirements
!25295 Sales Qualification Questions Revamp
!25217 Update People Operations Subgroup info and how to reach them
!25096 add app info for bamboohr
!25090 Belgium paternity leave processing
!25088 update effective date for comp changes
!24839 Added notifications to mgrs and stage trans to hiring mgrs
!24111 Introduce a process to request support from Product

2019-07-03

!25460 Move territories
!25450 Update source/handbook/engineering/index.html.md
!25448 Add bias towards action to Everything Starts with a MR
!25447 Apply suggestions to how we work section of ux handbook
!25446 Update source/handbook/engineering/index.html.md
!25444 Update source/handbook/engineering/index.html.md
!25441 Capitalize S in Slack on Data Team Page
!25440 Clarify category strategy is now in pages
!25437 Update source/handbook/engineering/index.html.md
!25436 Update source/handbook/engineering/index.html.md
!25435 Resolve "Shane's Readme"
!25434 Making Justification Step Optional
!25405 Changed "Meetups per month quarter" to per month on Community Rel page
!25390 Add in rotation in July
!25372 Update Quality page in the handbook with information AMA sessions
!25358 Add UX Collaboration Model
!25357 Add slack channels to Data Team Handbook
!25352 Added references to more Distribution work resources
!25307 Adding SMB Advocates as a source where SDR/BDR's create Opportunities for.
!25188 Update source/handbook/business-ops/index.html.md
!25178 Update Give Back for commercial sales issues
!25119 Update to process for tech writer as blog post reviewer backup
!25109 Update issue guidelines with a prescription to regularly update the issue description
!24937 Update source/handbook/business-ops/index.html.md
!24834 Add code block instructions to blog handbook
!24727 Adding Problem Validation process description to Product handbook
!24677 Update time needed for people-ops to onboard a new team member to 4 business days.
!24490 Add Commercial link to Sales handbook

2019-07-02

!25413 Specify searching website rather than GitLab Product
!25410 Correct typo in the career matrix page
!25407 Added field marketing alias
!25404 Fix typos and rename file
!25401 add examples+instructions for criticality 4 change
!25397 Update Spending Company Money page (Software)
!25394 Fix incident_management workflow filename
!25387 Handbook KPI Links
!25382 Fixed 'Roadmap' broken link on Release team page
!25380 Reorganize Data Team How We Work
!25377 Updating Sales Handbook to reflect new sales onboarding process
!25376 Defines support role and guidelines for incident management
!25371 Database follows the same process as BE/FE now. Mention there might be…
!25366 Clarify the core.autocrlf config information on git-page-update.
!25365 Update Ruby version numbers and note transience on git-page-update.
!25361 Clarify the RVM section and make it friendlier on git-page-update.
!25343 Applied Danae Villarreal to CEO shadow program
!25338 KPI Index page - mktg kpi's
!25335 Update source/handbook/communication/index.html.md
!25330 COE: Changed "calender" to "calendar" and removed "the"
!25321 Increasing google optimize timeout
!25304 Updates to the Sales Evangelism Reward, removing Dir of Sales Ops and…
!25299 Adding SOX Page
!25243 Updated the definition of an "Ally"
!25200 Update source/handbook/communication/index.html.md
!25164 Added additional context to about.gitlab.com redirect policy
!24979 Update Macros Categories
!24815 Copy edit of the anti-harassment policy page
!24148 Handbook Support: Update label usage for issues
!23148 Update Newly Added Product Principles
!22419 Add recommendations around when a PM should move an issue forward from…

2019-07-01

!25355 updated SMAU definition
!25351 Clarify for product kpi's
!25348 cleanup and update SLAs
!25346 Update debugging guidelines to use bundle exec
!25344 Adding diversity tools link to "How to source candidates"
!25342 Add single product guidance to general guidelines
!25334 Update source/handbook/communication/index.html.md
!25331 Simplify Data Team "where" labels
!25328 Deleted 'copy legal@gitlab.com' from the vendor signature approval process.
!25324 Add CFO and VP of Lega
!25323 Add missing "or manager" to Code of Business Conduct & Ethics
!25312 Document Interning for Learning issue template
!25310 Added link to new Secure UX page
!25309 updated time and link corrections
!25301 Update source/handbook/marketing/technical-evangelism/how-to-be-an-evangelist/index.html.md
!25293 Update SQL style guide for Data Team
!25292 Language tightening on the Data Team page
!25291 Add info on fiscal date filtering a dashboard in Periscope
!25285 Pipeline vs. Spend KPI Definition »> Update source/handbook/marketing/marketing-operations/index.html.md
!25269 Update source/handbook/marketing/product-marketing/index.html.md
!25258 Update default retention metric
!25251 Small improvements to various Fullfillment pages
!25226 Add GitLab PTY Ltd Contract
!25214 Rearrange QA test debugging steps
!25208 Propose new milestone planning process for the data team.
!25186 Add rack attack information to IP block troubleshooting workflow
!25161 Document the automatic stage and group label inference from category labels
!25138 Quality Engineering roadmap epics
!24940 Add Create-wide processes to Knowledge and Editor BE team pages
!24421 Update source/handbook/marketing/revenue-marketing/field-marketing/index.html.md
!23859 Sowworkflow

2019-06-30

!25287 Update label usage in source/handbook/engineering/development/enablement/distribution/workflow.html.md

2019-06-29

!25286 updating "working with 3rd parties"
!25281 Added How to Update a Start Date After the Contract is Signed and more steps…
!25276 Update source/handbook/business-ops/data-team/metrics/index.html.md
!25273 updated handbook for adding self to teampage

2019-06-28

!25270 Update source/handbook/sales/index.html.md - Pipeline Coverage Ratio
!25264 Update source/handbook/marketing/revenue-marketing/digital-marketing-programs/index.html.md
!25263 Handbook KPI links
!25262 Update source/handbook/marketing/community-relations/index.html.md.erb
!25260 Cadence page - fixed typo on word 'Amazon'
!25259 Adding KPI definitions
!25254 Linking Alliances KPIs
!25249 Linking the Hosting Users definition to the MR
!25246 Add @mikelewis readme link to UX index page
!25245 Adding our Secure UX page
!25242 Add manual redirect for use cases
!25239 Adding the Acquisition KPI link to their definitions
!25235 Remove mention of the old "Quality dashboard" as it's not updated anymore
!25234 Handbook Match Company KPI
!25230 Added link to GitLab on AWS solution brief under Datasheets section
!25228 Remove Australia from CXC.
!25224 Engaging SecOps
!25223 Update handbook KPI links
!25220 Fix wording in the "Biggest risks" page
!25207 Add collaboration with FBPs to Data Team Charter
!25203 Linking data team metrics definitions to new YML-driven Eng KPI HB pages
!25199 Updated broken and malformed links on multiple pages
!25174 Added link to training video
!25153 Resolve "Add variants, clarity to POC/POV process"
!25126 Rework info architecture of UX handbook
!25113 Update Senior engineering career development with Staff and Distinguished links
!25072 Add Epic Ownership to Geo Team Page
!24974 Update product handbook for Section based group convos

2019-06-27

!25201 update to EBA
!25171 Updating links in Support KPIs
!25170 Fixing the Margin reference
!25168 Add interacting with vulnerabilities to other functionality in secure
!25163 update super in Australia and NZ
!25158 Add database trainee template
!25154 Update source/handbook/business-ops/tech-stack/index.html.md
!25149 adding link to RFP archive to sales resource page
!25148 Add Manage daily stand-up info to How We Work
!25146 2nd iter on data driven eng kpis
!25135 Updating code of conduct page with compensation email
!25122 Change minize to minimize
!25092 Update the Sourcing page with LinkedIn Recruiter/HM seat info
!25073 Update tax section in Handbook
!24972 Update Onboarding page with I-9 and E-Verify policy
!24970 SecOps Incident Response Guide
!24832 define training timeframe for training
!24007 Added a section on How to Qualify an Account From Afar.
!23785 Infrastructure Design: ZFS for git storage nodes
!23461 Update source/handbook/communication/index.html.md

2019-06-26

!25127 Reorder list of social channels on slack to be alphabetical
!25121 Remove Data Engineers, Infrastructure & Architecture from Triage Rotation
!25116 Add info on Data Team Access to Data Sources
!25105 Combine blog bullets and add note re: approvals
!25100 Update Marin's rotation, add an opening to rotation in July
!25093 Add links to header for text items under Fork and Commoditize
!25091 Update source/handbook/people-operations/code-of-conduct/index.html.md
!25089 Update source/handbook/finance/accounting/index.html.md
!25083 Additions to style guide + blog hb
!25081 Added my README link to the UX page
!25067 Moving Engineering performance indicators (regular and keys) to handbook from document
!25058 Updates to the Quick Reference Table on Sales Homepage
!25056 Nnamdi to Alumni & open up a week
!25033 Reduce duplication in writing style guide
!25029 Update frontend RFC header and update URL
!25020 Changed SMART acronym to CREDIT values for PIP.
!24992 Propose updated Data Team triage schedule to accommodate growing team
!24923 Add MR reviewers section
!24898 Light copy edit of people ops handbook page
!24891 Add draft of biggest risks.
!24321 Setting Website to a default value when individuals or free email domain

2019-06-25

!25051 handbook Adding target to KPI
!25043 adds note about checking CEO calendar
!25040 Handbook People Ops KPIs team member turnover
!25037 Add dedicated marketing field for categories
!25022 replaces overloaded CSAT term with SSAT
!25004 Add additional info about probation period's and add PEO to onboarding.
!25002 Update the Sourcing page with Reach out templates
!24996 remove further PeopleOps tasks, that was repeated and missed in the previous MR
!24991 Add world time buddy link for data team time zones
!24989 update expense reimbursement process
!24968 remove fedex and direct to ITOps
!24967 Update Netherlands process and explaining the 12 month contract more
!24965 move Announcing Terminations to the bottom of the page
!24961 add targets for percent comp band
!24942 Added clientID update to changes of note
!24939 additional language to management page
!24935 Content handbook update
!24908 Update index.html.md
!24889 Integrate underperformance suggestions and add a few.
!24875 Move introductory text in social media guidelines
!24868 Add section about frontend RFC
!24717 Moving application type maturity to main maturity page
!24702 Update the Spending Company Money and Examples pages
!24695 Update source/handbook/marketing/corporate-marketing/index.html.md
!24461 New UX Resources handbook section
!23872 Collaboration: Specify the date of monthly release and link to relevant blog post

2019-06-24

!24981 Update index.html.md with Updated Applications in Okta AppStack.
!24969 Updating verbiage within TRN.1.01 security awareness training
!24953 team page pic
!24950 Update WAAK mid-market territory assignment
!24943 Add Slack channels, remove headline from CRO section, remove active test from CRO section
!24941 additional language regarding exit interviews
!24936 Update handbook KPI Capital Consumption
!24933 Add section on capacity planning to Create:Source Code BE team page
!24932 updated markdown and added Reporting Corporate Income Taxes
!24930 Resolve "Add SMB presales support model to Commercial SA handbook"
!24929 Add info about a 12 month fixed term employment agreement in the Netherlands
!24927 Adding Commissions to Quick Reference Guide
!24926 Adding participant schedule details.
!24922 Add wording on how to find a replacement for a GC
!24921 Update to NORAM EAST SDR Alignments.html.md
!24919 Removing quota from sales handbook. Moved to commissions page.
!24918 Adding content for Commissions page.
!24916 Add verification to development workflow
!24915 new directory for commissions
!24914 Clarify "What we offer" section in acquisition handbook
!24913 Adding DRAFT proposal instructions. Updates to GitLab entities.
!24906 Add Probation period for Australia
!24905 Add information on triage objective and label
!24903 Remove unused reaction rotation
!24896 Adding Renewal ACV calculation tables.
!24880 Update PIP section
!24877 added agile click-through to demos page
!24872 Add meta metrics info to the Data team page
!24825 Add editor career path
!24777 Updates for /handbook/marketing/technical-evangelism/
!24751 Add backend engineer experience factor AMA points
!24648 adding sales note taking guidelines to the handbook
!24594 Update growth engineering pages
!24500 Changed format
!24403 Update july posts
!24401 Update june posts
!24366 add tagline to app modernization (for consistency)

2019-07-07

!24954 HackerOne: Specify a 3 business day limit to self-close N/A or Informative reports.

2019-06-23

!24895 Update index.html.md
!24603 Update source/handbook/sales/public-sector/engaging-public-sector.html.md

2019-06-22

!24881 Update Data Team Charter
!24879 Update People Ops to Compensation team in email templates for bonuses and promotions.
!24876 Adding KPI definitions to FBP responsibilities
!22238 Adjust Group Conversations to Sub-Departments

2019-06-21

!24870 Update who the letter of adjustment is cc'd to
!24865 Budget vs Actual Update
!24864 Update source/handbook/engineering/ux/index.html.md
!24858 Remove Periscope Index from the Directory Page
!24853 Update index.html.md
!24841 Various additions to Create:Source Code BE team page
!24838 Expand on relative links
!24827 Added TOC to the Okta FAQ page
!24823 Add links to release post page
!24821 Jj site tip2
!24817 Update Sourcer allignment for Engineering&Product
!24816 Make multimodal communication more prominent
!24808 Jj site tip
!24803 Add interview training dashboard to Periscope Directory
!24800 Added info about meetings, new team board, and new important links
!24768 Add exception reasoning to justification
!24726 Create a handbook page for the Core Team
!24692 Tuition Reimbursement Examples
!24641 Add files and config for zoom live streaming
!24370 Updated SLA and Transcription and general process
!24359 Update CAB meetings
!24347 Jj pmmhandbook4
!23909 Add Give Back Project Section to Commercial Handbook
!23705 Update source/handbook/sales-training/index.html.md
!23612 Better definition of the career framework categories

2019-06-20

!24779 Change Brittany to Compensation
!24776 Remove specific syntax requirement for dbt packages
!24771 Fix marketing handbook 404s
!24767 Set the context of a created video, related to the baseline initiative
!24763 MEDDPIC to MEDDPICC
!24762 MEDDPIC to MEDDPICC
!24761 Add comma to effective org range
!24753 Be explicit in what is offered by law and what is an additional benefit in BV
!24750 Rephrase GitLab quiz question about professional services
!24749 Add approval
!24748 Add HN front page integration to Community Response table
!24691 Remove empty sections on monitor group pages
!24679 Add details on how to stay informed in the Engineering organization
!24651 Update index.html.md added CBlake shadow take aways
!24604 Life Assistance Program
!24602 Add Health SPD
!24525 Update forum handbook
!24320 add non-work and hobby channels to the list of channels
!24290 Updates to Acquisitions handbook and process
!23788 Update the renewal process for EDU licenses
!23706 Add Instagram instructions to Markdown guide
!23241 Add video resources to frontend handbook

2019-06-19

!24713 Adding social slack groups to chat page
!24708 Changing from Recruiting to Hiring
!24705 Update handbook for KPIs
!24704 Update source/handbook/marketing/corporate-marketing/index.html.md
!24701 added additional tech stack definitions
!24699 Update SQL Style Guide for Data Team
!24697 Updated changes of note with new Google Tag Manager tag
!24693 Update UX Research sensing mechanism info in PM handbook
!24683 Fix sensing mechanisms links in PM handbook page
!24681 Remove net retention, focus on gross retention
!24676 Fixes to management tips
!24675 Add references to UXR_Insights repo
!24669 Add tips for ordering business cards from MOO for Indian team members.
!24666 Update security handbook for headcount rationale
!24663 bamboohr and greenhouse approvals
!24662 Update retention metrics
!24659 Adding IACV calculation table to IACV definition.
!24658 Clarify we have one H1 program
!24657 Update virtual event table with due dates and DRI
!24653 Update source/handbook/business-ops/index.html.md
!24652 Update source/handbook/business-ops/tech-stack-applications/index.html.md
!24646 Updating the send the contract through Greenhouse section
!24642 Removed asking of legal name up front in the application stage
!24639 Add clarity to the experience baseline video
!24636 Update security training section and remove stale training page
!24634 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!24630 update tax section with reporting indirect tax (GST/ VAT)
!24627 quick additional instructions for the PIP document- once the final process is…
!24620 Add new image caption info
!24608 Update index.html.md removed Cindy from schedule and added Cindy to Alumni
!24601 Update OKR and KPI section of handbook page
!24584 Reordering of the accounting processes
!24578 Update index.html.md for Security Practices to include Okta details
!24531 Adding focus on top 4 Product KPI's
!24440 Adding a link to the relocation process on the Relocation section of the Global Compensation page
!24363 Update handbook People Ops KPIs and Recruiting KPIs
!24317 Apply some of the beneficial steps from PM process for moving features
!24301 Consolidate instructions on how to bring a feature to a lower tier
!24225 Add trial extension template
!24214 Rename Product Use Cases to Application Types
!22446 Updating Comp and Ramp details.
!21605 Handbook Support: Add correct user mapping instructions
!21509 Clarify hiring terms in China
!21240 Update security workflow for developers

2019-06-18

!24638 Add prioritization by VP of Product to PM Weekly Meeting process
!24629 Update index.html.md
!24628 add schedule to e-group off site
!24625 Added opening slash to relative links for handbook
!24622 Add one benchmark score per JTBD
!24621 Update H1 Flow for Critical Vulnerabilities
!24616 fleshing out itops laptops source of truth link
!24615 Steps for setting up a virtual background in zoom
!24610 Fix bug mentioning labels in Maturity plans
!24596 Add schedule for newsletter
!24590 Underperformance - add alternative template
!24589 Expand on the Fast boot page with Delivery team experiences
!24585 Add people ops email for letter of employment request
!24581 Update open epics link for Fulfillment
!24580 add link, instead of just the url
!24575 Switch maturity legend to use SVG icons, GitLab colors
!24569 Update handbook with Quality Engineering headcount rationale
!24546 Add "unlearning" section to Engineering handbook
!24536 Update UX headcount rationale for clarity
!24515 Make IT OPs Laptop process single source of truth
!24495 clean up flie & embed doc
!24492 Add item to goal section - add Head of Corp Strategy to attendee list
!24488 Added changes of note to DMP section
!24434 Creates frontend maintainer trainee template
!24365 Update link for case study initiation process
!24319 Add to editorial style guide
!24044 Add table with all entities
!24037 Fix broken links in Professional Services handbook
!23281 Clarify GitLab quiz questions

2019-06-17

!24572 Update index.html.md
!24568 Update index.html.md
!24556 Update to the US East SAL Table.
!24554 Add making yourself uncomfortable to force deprogramming.
!24548 Update the handbook to state we are fully on Airflow and link to the data infra repo
!24547 Update source/handbook/spending-company-money/index.html.md to clarify laptop purchase process
!24545 Add info to data team handbook on sources and periscope
!24544 Update index.html.md
!24540 Add issue board links for the APM and Health groups
!24534 Update index.html.md
!24533 Remove duplicate anti-flicker entry on DMP page
!24532 Added "Turn the Ship Around" to management books.
!24526 Updating term used for People Business Partner and contacts for a few other process steps
!24523 Move nontechnical info on SheetLoad to the handbook
!24518 Mention that productivity is used as well as throughput
!24516 Add more SQL Style Guides to the data team page
!24514 Update Mattermost support workflow
!24508 Update Support Workflow to include Customer Feedback Issue Process
!24506 Add newlines for proper formatting
!24501 update job family page
!24483 Resolve "Document headcount planning rational in Development handbook"
!24452 updated signing authority for the letters of adjustment and the process of…
!24429 Guidance for avoiding "Not Invented Here" syndrome
!24406 Update source/handbook/marketing/technical-evangelism/writing-cfps
!24375 Add TE speaker logistics page
!24369 Update source/handbook/marketing/technical-evangelism/consortiums
!24361 Resolve "Marketing handbook - Customer facing presentations.People go to this page looking for this so put it higher up"
!24358 Add Useful Links section to TE page
!24353 Update product marketing board links
!24350 Add a How to be an Evangelist page
!24348 Update XDR link to point to pitch deck
!24339 Resolve "Add new team members to the marketing handbook page Which product marketing manager should I contact?"
!24307 Adding additional team morale hazard: Lack of trust.
!24272 Add dependency list to SCA features
!24220 Add a new section for good for 1st time contributors
!23811 Clarify what information should be updated and what the choices are when a PM updates the kickoff document
!23796 Hold merge requests to a higher standard when master is red
!23616 Mention project level dashboard in secure features
!23595 Adding page to handbook for tips on technical interview
!23514 Updated information for CEO Shadow Vault in 1Password. Still need to figure…

2019-06-15

!24498 Revert "Merge branch 'steveazz/make-table-responsive' into 'master'"
!24462 Update welcome to the BDR team video
!24453 Make tech stack apps table responsive
!24433 KPI Page - spelling correction
!24387 Update stable counterparts and add headcount rationale
!23781 Added SMB about and responsibilities

2019-06-14

!24486 Updating WIR bullet with new slack process
!24482 Add active A/B tests section and fixed formatting
!24476 Updated DMP page to include anti-flicker statement
!24466 make link for password policy clickable
!24463 Cleanup apm and health group pages
!24459 Mmf backend eng entitlements
!24456 Add hiring charts and sections on deep dives and async standups to Create BE team pages
!24455 Update group conversation schedule to remove CS and update Sales
!24449 Lighthouse reports are shared with VP of Legal and CPO
!24443 Review Request: Cycle Time
!24442 adding anchor to new tech stack pg
!24439 Updating process for relocations
!24438 clean up styling and fix links.
!24437 rmv deprecated pub issue trackers
!24430 Add verification step in BambooHR
!24425 Update index.html.md
!24423 Added for opening frontmatter
!24419 Making justification more specific.
!24418 Add public note to scorecard.
!24416 Added board selection process
!24414 Update source/handbook/marketing/revenue-marketing/index.html.md
!24412 move marketing-programs under digital-marketing-programs
!24409 Add data team snowplow documentation
!24392 Add blurb about interviewing is everyone's job
!24391 Update Christie's one pager
!24385 update CHD zoom call info
!24381 Update publishing topic info
!24357 fix formatting for clarity
!24356 delete empty cell in table
!24355 Update projects list for contribution metrics
!24329 handbook: add customer content responsibility
!24328 How we value and consider customer feedback
!24311 Add link to CXC timesheet automation repository
!24310 Included language on referencing custom terms in cutomer agreements. Deleted…
!24285 Merch updates
!24279 vault design doc updates
!24275 Fix link to issue escalation doc
!24263 Rewording a bit to reduce redunancy
!24255 Update process for bringing features to lower tiers
!24241 Add milestone planner cycle to data team handbook
!24172 Update to the commercial sales handbook page
!22001 Add error budgets to blog hb

2019-06-13

!24408 Adding Sarah's CRO changes from a broken MR
!24388 including fde info for apple and linux on itops
!24386 Marketing Programs Handbook Reformat
!24384 Fixed broken handbook links in engineering sub-folder
!24380 Update source/handbook/marketing/revenue-marketing/index.html with new DMP link
!24377 Lower case the P in Snowplow
!24374 SmallBDR changesUpdate index.html.md
!24373 Digital Marketing Programs updates, lots of changes
!24372 Update handbook section on MQ/Wave
!24371 Fixed broken links in CS Handbook folder
!24364 add DMP labels to DMP page in handbook 2
!24362 update python style guide to talk about linting
!24360 Update index.html.md added no cumulative graphs for decision making
!24354 Fixed malformed links on ceo and ea pages
!24351 Jj pmmhandbook5
!24349 Add list pull requests to Marketing ops section on Business Ops Handbook
!24346 Fixed broken links and italics in the email review protocol update
!24343 Fixed broken links related to finance and biz ops
!24342 removed table of contents
!24340 Jj pmmhandbook3
!24338 readd content accidentally deleted with competing MRs
!24337 Add SLA to virtual events requests on MPM handbook
!24334 Jj pmmhandbook2
!24332 Jj pmmhandbook1
!24330 Update job title
!24327 Fix Engineering group conversation schedule
!24326 update itops page inc details on laptop order test
!24324 create revenue marketing directory
!24318 fix formatting
!24316 Update Contact/Admin(s) for Zendesk
!24315 move mktg ops page to own directory
!24314 Pages using Ruby get processed by Ruby
!24308 Add Kyla Gradin to CEO Shadow Program
!24303 Update index.html.md fix link typo
!24302 removed tech stack applications table
!24300 Clarifying ping.
!24296 update structure
!24295 Add new directory
!24289 Add new directory for Okta AppStack
!24288 Add a line about vaping to video calls.
!24282 Update index.html.md for Okta Questions about Okta verify
!24278 Update Eligibility for CEO Shadow Program
!24277 Removing CEO/CPO from offer approval for IC's
!24273 Update source/handbook/hiring/offers/index.html.md
!24267 Bolded compensation philosophy per @Sid's request
!24262 Add Help Desk Responsibilities
!24254 Document variable pay frequency for sales roles.
!24252 Add process for fast boot approval.
!24250 Add purpose of the #hackerone-feed Slack channel
!24247 stub new onboarding pages in development
!24221 Handbook Addition - Extending SaaS and on-prem trials
!24188 Update source/handbook/legal/global-compliance/index.html.md
!24185 Handbook Support: Recategorize workflows
!24139 Added a Compliance placeholder section to the Legal FAQs
!24134 Split Create team page into 3
!24108 Update index.html.md for Okta FAQ page to include extra FAQ questions
!24071 Finalize content schedule
!24011 Adding engineering metrics process with stages/group label changes
!23905 Adds .com Subscription Enablement page link
!23729 Removing broken link to #coffee-break-calls
!23699 Improve guidance on how to update stages, groups, and categories
!23223 clarifying language on roles and responsibilities. Attempting to link up with our runbooks page
!22411 Initial Snowplow design document template.

2019-06-12

!24268 Update tables
!24259 More committal language and dates. Applying to all potential engineering fast…
!24256 add a template for creating a JF
!24253 quick addition of japan to geo we can order laptops
!24249 Updates to table
!24239 Adding Quick Reference table to Handbook page
!24236 Add text about underperformance
!24235 Adding walkthrough of New Job Family Creation.
!24234 Adding info around how to access these training videos
!24231 Move MAX Employees Logic to more Prominent Spot in Handbook"
!24227 update 2fa instructions for reset
!24224 Fixing OKR board link.
!24223 updates a question for clarity
!24222 Rename slack group javacripters to frontend-team in the handbook
!24216 Add Tab Outliner option to Toby option in SA tools
!24208 Fix the outdated intials with first name
!24206 Update handbook, People Ops KPIs
!24202 Update of the Zuora Subscription Data Management with additional information about active subscription status
!24200 Delete index.html.md - https://about.gitlab.com/handbook/sales-process/accounting/
!24199 Add Matej's README to UX Handbook page
!24192 fixed formatting
!24191 Update handbook Recruiting KPIs
!24187 Updated Memory team page with important links
!24178 Adding Slack App recommendations to Tools-and-Tips page
!24175 added business purpose and in-scope for SOX columns
!24168 Adding a section on engineering hiring practices (including new "one star" requirement)
!24144 add iterations to comp page
!24140 Fix link from engineering/ops page to correct Monitor page
!24128 Clarify that weights on Plan issues don't matter too much
!24076 Remove "Open Work Day" references from handbook
!23757 Add additional info on how to set up a pulse survey
!23558 Update index.html.md

2019-06-11

!24179 correcting syntax error to AC agenda
!24177 updated admin for Slack
!24176 Resolve "Add optional, best practice tools for SA's"
!24174 Update source/handbook/ea/index.html.md
!24173 Update to approving from email templates.
!24171 update link to new landing page
!24170 Updates to AC charter
!24169 update tech stack link
!24166 update tech stack link
!24164 update tech stack link
!24163 Making a note that the Website is required on page layouts in SFDC
!24162 Adding Marketing Metric Dashboard to Periscope directory
!24161 Updates to AC agenda
!24160 update tech stack information
!24159 Resolve "POC page cleanup"
!24157 Created Global Compliance landing page
!24155 Updated Image for Recruiting Process Framework
!24146 Improve the URL for the top contributors page
!24145 Add new directory for Tech Stack Applications
!24143 Update index.html.md
!24141 Use meow instead of miaow
!24135 Add link to my personal read me
!24133 Reinforce instructions on selecting the correct vendor/contract approval template by function
!24131 Updating wording to encourage team members to review company call agenda on their return from time off.
!24130 Update other handbook references for Measure/Access
!24126 Update laptop recommendations to include Support Engineers
!24124 Fix LinkedIn message to be across all social media and more clear
!24123 Update Kickoff call instructions
!24113 Replace "a MR" with "an MR"
!24110 Update source/handbook/support/index.html.md
!24109 Consistent punctuation in "tasks" section
!24104 Update source/handbook/offboarding/index.html.md
!24103 Update source/handbook/finance/accounting/index.html.md
!24102 Update index.html.md for Okta page to link to Okta FAQs in handbook.
!24098 Added Okta FAQ questions and page
!24093 Update Product Metrics Page
!24091 Add full email nurture visualization
!24083 Fix broken formatting on the Periscope page
!24080 Fix typo
!24075 Update to accounting and reporting page in the handbook
!24065 Stock for CS roles
!23998 Update Periscope Directory
!23995 FY 20 Audit Committee Agenda Planner
!23538 clean up changes
!23493 Update source/handbook/marketing/career-development/index.html.md
!23424 Updated Responsibilities to Match SSOT Workflow
!23420 Updated Recruiting Framework Image and Table
!23416 Updated Greenhouse Page in Handbook re: Hiring Manager Permissions
!23378 Updating Password Policy verbiage
!23246 [Design Doc] Eliminate shared file server
!22949 Professional Services must have cost estimate prior to processing
!22448 Add a section on top annual contributors

2019-06-10

!24090 Add product directors into approvals
!24088 Replaced the RACI markdown table with a Google Sheets link
!24085 Update instances of 'Health' group name
!24079 add upload video tutorial
!24078 Update index.html.md Moved airpods recommendation to this page
!24074 Update summit ref to Contribute on PeopleOps/Visa
!24073 Added clarifying language for contract filing and steps for legal review
!24070 Update index.html.md added recommendation for headphone use
!24069 Small fixes
!24059 Update index.html.md
!24055 Create new APM and Health group pages
!24054 Fix CFP Submission template URL
!24052 Add John Coghlan to alumni
!24051 Reverting back.
!24049 Add link to slack for Tech writers team
!24048 Adding Abuse team aliases to the list.
!24047 Promotion letters
!24045 Remove Confirmation email, to show email confirmation only and update template to reflect the same
!24043 Reformat contributor KPI
!24042 Adding Quick Reference Guide for easier navigating. Adding quota ramps and seasonality.
!24038 add benefits survey
!24034 Updates to the order of events in sales order processing. Differentiating…
!24029 Require notes on referral candidate
!24009 Updating Growth Page to reflect addition of Telemetry and Fulfillment charters
!24004 Subscribing to an on-call schedule
!23991 updated so the recruiting managers can sign contracts and German contracts
!23987 Resolve "Update UX Handbook, Product Designer Workflow"
!23982 Updating handbook re; legal name per Erich W
!23980 Sarah - Manager Read Me
!23972 Create editorial team page
!23967 start Comm Sales POC Guide
!23954 Added type to Snowplow taxonomy
!23944 Update comp principle 15
!23942 Updated additional questions for job posts
!23934 Update source/handbook/marketing/technical-evangelism/index.html.md
!23880 Iterating on the termination announcement
!23754 Add link to documentation for pulse survey
!23642 Add link to Visa page
!22764 Resolve "Improve GitLabbers experience using NextTravel"
!19075 initial commit to npm worfklow

2019-06-09

!24028 update territory table.
!24027 Clean up list of desktop monitors and add an LG
!24012 Add changelog message in the handbook
!23989 Update source/handbook/internal-audit/index.html.md
!23983 added links to Sales KPIs
!23727 Update index.html.md to add non-technical or SLA related tickets to TAM responsibility

2019-06-08

!24013 Fix 'engineering' typo

2019-06-07

!24000 Update the MR coach page name
!23997 Deleted bad link to UX career path doc
!23992 Update source/handbook/business-ops/index.html.md
!23990 Included links for opt-in email lists
!23986 Add exact time for cat feeder
!23977 more updates for KPI definitions
!23976 Indicating that the amounts listed are guidelines and not strict limits.
!23973 Update index.html.md added suggestion for comfy shoes
!23968 Update index.html.md
!23965 Add contribution KPIs section to the handbook
!23964 Updated this section to include when we specifically use a marketo landing page
!23963 add a link to the gitlab letterhead
!23962 Update link to contracts
!23953 When rejecting a candidate, delay sending the rejection email.
!23952 Revised outside project process
!23951 Deprecate handbook maturity page
!23947 Document how to generate calendly one-time links
!23938 Definition updates for KPI related metrics
!23933 add content to the package team handbook page
!23927 Add Valerie Readme to UX handbook
!23895 Add maturity plan to category template
!23889 Make language consistent on handbook home
!23875 Update index.html.md to remove Beta data, and Add YouTube training videos
!23873 Add ability to export career matrix as CSV
!23730 Updating Support Handbook with KPI definitions and gearing ratio definitions
!23572 Fix links to upcoming releases page, standardize some language
!22310 Resolve "Create "Meetup Participants with GitLab presentation" KPI definition"
!20790 Improve docs team page in handbook.

2019-06-06

!23939 Replace "Sid" with "CEO"
!23937 removed knowbe4 application
!23936 added header to Systems Diagram & Tech Stack table
!23929 Resolve "update Business-Ops link to deprecated SA Activity Board"
!23924 Replace [Ss]ub-department with [Ss]ection
!23923 Details attending events with the CEO
!23904 Update Exp. Baselines & Recommendations tasks
!23902 Fix broken link to christie readme
!23901 Updated links to Product readme's
!23900 Add KPI to job family description format
!23898 Fix ux-one-page linking issue and make page available
!23897 Add link to namespace docs
!23865 made updates to the PEO contract process
!23855 Added exceptions and new onboarding process, which now uses the AR process
!23854 Fix indented heading
!23853 Cat feeder and boardroom hours
!23825 Onboarding Design Links
!23808 Update source/handbook/ea/index.html.md
!23778 Add internal personas section + Data analyst persona
!23774 Add Heroes to Evangelist Program handbook page
!23209 Update index.html.md
!23181 Add a dedicated maturity field
!22848 Add positive entry about use of emojis in Slack as replacement for body-language responses
!22343 Make "adding yourself to the team page" clearer
!22240 Adds .com subscriptions sales-enablement page
!21352 blueprint and design doc for indexing one namespace with ElasticSearch integration

2019-06-05

!23851 Updated Scott W Readme
!23848 Modify description of scheduled calls via support tracker
!23844 Include GDoc in promotions discussions on Slack
!23843 corrected knowbe4 application header
!23842 add systems diagram
!23841 Include 1099 provision in outside contract approval process
!23839 Resolve "Commercial CS Customer management handbook addition/review"
!23838 Removed security control SDM.2.01 as this was determined to be redundant
!23837 Move VP of Product Strategy to approver
!23835 Update source/handbook/finance/accounting/index.html.md
!23834 Remove groups for Snowflake role management
!23831 Added link to current role-based baseline entitlements
!23829 guidelines for commercial account slack channels
!23827 Remove words to ensure we use the complete term
!23824 Update Spending Company Money Page
!23822 Update references to Head of Product
!23806 Remove Virjinia from Meltano page
!23792 Update Monitor team members organization to prepare for group split
!23791 Added anchor link to baseline entitlements and cross-referenced automated group reporting
!23784 Handbook / Updated Tax Team section
!23783 Removing Ukraine from Safeguard
!23782 Add YouTube playlist for High Output Management
!23770 Keyboard and mouse to default to bottom left monitor
!23769 Update planning horizon definitions
!23768 Updating link to Licensed Users in the ARPU definition from general metrics to…
!23766 Updated the link to the customer definition in sales handbook. Also,…
!23765 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!23759 Using Apple TV
!23756 Minor improvements on usage ping references/links
!23753 Update Marketing Programs Handbook
!23744 Add instructions for zoom job title
!23740 Update self-managed and .com views to include new format
!23739 Adjusted alliances page to point to integrations page
!23712 Add link reference to Product Managers handbook page
!23684 Adding Territory codes to the handbook for MM.
!23645 Added benefits information for Switzerland
!23584 Updated Product team title page to include a folder for Readme's, as well as a Readme for Scott W
!23528 add-ux-one-pagers
!23512 Add MR coach section in the Contributor Program handbook
!23391 Update source/handbook/engineering/ux/ux-designer/index.html.md
!23386 Infrastructure blueprint: ZFS for Repository Storage Nodes
!23229 30% ruling
!23193 Remove account management redirects
!23155 Adds "what we're logging" to diagnosing errors workflow
!22989 Update to stock options table for leveling by division
!22723 Info about how UX improvements are prioritized
!22659 Added Control category links
!21897 Handbook oncall updates

2019-06-04

!23748 Added @ mention for the Security automation group to GitLab groups and projects section
!23743 Add calendar invite instructions
!23732 Update EA page with Leader Scheduling Preferences
!23726 Eng prod triaging retro improvements
!23725 Fix incorrect header in IP troubleshooting doc
!23723 Adding Christopher and his relevant director to approval steps for product categories
!23720 Update index.html.md
!23716 Add video creds
!23710 fix spelling
!23693 Fix URLs based on header changes
!23689 Out of Budget Business Cases
!23674 Update revised MktgOps labels and descriptions in handbook
!23641 Update Visa page to reflect that we do not offer Work permits.
!23638 Corrected link to "Creating Gitlab test instance" in test_env.html.md
!23636 Add ChatOps to onboarding issue creation.
!23633 Reorganize Support Team KPIs
!23617 Update index.html.md
!23544 Document emoji etiquette for pipeline failures on master
!23466 Update Relocation for processing details
!23399 Clarify communications page
!23363 Add new categories image from direction page to acquisition handbook
!23361 Cleans and updates the production handbook page
!22334 Resolve "Create a demo for cross-project pipeline triggering and visualization"
!22246 Security Automation Handbook Page Beginning
!22203 Rename non-shared 1password vault

2019-07-06

!23722 Clarifying Support's Deep Dive Process

2019-06-03

!23686 Add Micro Focus Fortify Competitive Card - Update source/handbook/marketing/product-marketing/competitive/index.html.md
!23685 Resolve "Update Commercial CS Handbook page: working agreements/flow"
!23683 Clarifies how/where ICs should add themselves for Support stable counterparts
!23681 Update index.html.md reworded slack search and moved it and fixed heading level for food and drink
!23677 Resolve "Update Handbook: UX Landing Page, Persona Bullet"
!23676 Fixed broken link in content marketing handbook to social marketing handbook.
!23666 Add Clement to CEO Shadow program with updated dates
!23662 Update source/handbook/ceo/shadow/index.html.md,…
!23661 Fix typo in docker command
!23656 Update source/handbook/ceo/shadow/index.html.md
!23654 adjusted daycare contact info
!23653 update Enablement page to remove fulfillment
!23646 Resolve "Shift Fulfillment from Enablement to Growth"
!23643 Infrastructure: Where to create change request issue for production
!23634 Update Tax section
!23626 Fix link to NL work permit salary reqs
!23624 Add reasons why to shadow video
!23601 added additional tech stack applications
!23594 added food recommendations nearby GitLab HQ
!23587 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!23547 Add video to CEO Shadow page
!23540 Review: Concurrent Usage Dashboard
!23460 Expand on communicate directly
!23146 [Security Team] Instructions for using the Security Management board
!19990 fixed inconsistent sentence

2019-06-02

!23621 Updating layout to make page more readable
!23605 Split out support KPIs from Engineering

2019-06-01

!23613 fix tech stack table
!23610 update title
!23606 Update source/handbook/board-meetings/bylaws.html.md
!23602 Update source/handbook/finance/financial-planning-and-analysis/index.html.md
!23599 Add instructions to set up for Zoom attendees in boardroom meetings
!23597 Update throughput labels description
!23596 Add conference to schedule, move JJ's rotation
!23592 Values Page Grammar and Punctuation Corrections
!23589 Update CEO Shadow schedule and add Tye to Alumni
!23580 Update - How to source candidates
!23565 Breaking out specific vendor templates
!23563 Add monitor configuration to Shadow page

2019-05-31

!23591 Update handbook links
!23588 Crosslink to UX page for easy UX
!23586 Update field name for bonus justification
!23570 Update preferred customer call app
!23561 Replace Victor with Plan PM
!23560 Add link from 'Leadership' to 'Being a public company'
!23559 adds stable counterparts to support page
!23553 Add a description to how and when to use a label.
!23546 Changed Digital Ocean section, added VirtualBox Testing Env section
!23541 Update index.html.md - points to remember while billing professional services
!23539 Update source/handbook/sales/index.html.md
!23534 Adding internal audit function to handbook
!23531 Added high level standard hourly cost methodology for professional services
!23520 Add learning curve info to UX Handbook
!23506 Adding more relationships to Shadow goals
!23504 Propose split of other functionality in secure
!23502 Kk biz ops
!23500 Update index.html.md
!23499 Removal of former team member in alumni section
!23495 Update index.html.md
!23478 Add instruction for handling concerns over departures to handbook
!23456 Use Zoom webinar over Hangouts for Kickoff call
!23439 Suggest concurrent reviewers for multi-approval projects
!23429 Add justification questions for the offer process.
!23362 Add workflow for delivering FE/BE independently
!23247 Resolve "Add Roadshow notes to Blueprints"

2019-05-30

!23524 Fix link to bylaws in board meetings page
!23518 Create new Slack channel for each group
!23509 Update information about the bug bounty council
!23508 Added baseline role entitlements to handbook page
!23501 Br fpa jf
!23491 Add online education
!23487 Added link to Security Automation Engineer baseline entitlements runbook
!23484 Update approval for greenhouse for comp
!23483 Update Finance ref to GitLab Summit to Contribute
!23477 Add missing bold formatting in UX workflow page
!23476 add storyboards
!23469 Add Monthly Health Bill Documentation
!23463 Revert GitLabber change in "top misused terms"
!23462 Updates to technical diligence process
!23457 removing link
!23454 Correcting KPI Removal
!23450 Move definitions from operating metrics page
!23448 Space after a comma in 'infrastructure, considering'
!23403 Update index.html.md
!23400 Adding 'Communicate directly' under Efficiency value
!23383 Update index.html.md
!23380 Customer Support Gearing Ratios
!23349 Update Product Leadership Meeting instructions to reference VP of Product
!23339 Add Childcare info to CEO-Shadow page
!23333 Jlt ar1
!23191 Added SMAU definition to Product Metrics
!23046 Add category epic to structure
!22941 Update section Unauthorized Reseller Deals that involve an unofficial reseller…
!22314 Resolve "Update "Social response time" KPI definition"

2019-05-29

!23438 update which EA supports which member of e-group
!23436 Update source/handbook/marketing/technical-evangelism/index.html.md
!23434 Remove links from the KPI mapping page that are not real links
!23433 Revert "Split approval process"
!23432 duplicate kpis and location updates
!23430 Growth Persistence Model logic and example in FP&A handbook
!23428 Fix chart
!23427 Require shipping during a fast boot
!23423 Update index.html.md to add tech evangelism
!23422 Resolve "Handbook link for Professional Services work board is outdated"
!23421 Added approval process for splitting stages into groups
!23410 Update source/handbook/business-ops/data-team/metrics/index.html.md
!23404 Resolve "Adding Slack as a software to Business ops handbook page"
!23397 adding jarvis standing desk link
!23395 redirecting laptop info and forms to itops page
!23393 Add data team triage rotation to handbook with allllllll the details
!23389 Add info on better using Date Filters in Periscope when using automatic date aggregations
!23370 Fix typos in Engineering Handbook
!23369 Add a link to GitLab team-member resources wiki
!23367 Changes GitLabbers to GitLab team-members
!23365 Stock option / US service providers with NSOs
!23357 Update operating metrics
!23352 Increase Tuition Reimbursement dependent on tenure, skill, performance
!23348 ZD workflow fixes
!23343 Create 'Being a Public Company' page
!23341 Recruiting KPI updates
!23336 Adding correct file path for tech evangelism handbook page
!23329 Add candidate selection section
!23327 Parental leave update
!23321 Add "Sprint" to top misused terms
!23285 Add Slack info to Support Team team communication
!23255 Reword DOM manipulation for UX purposes
!23232 Add forecast of renewals by health score dash
!23139 Updated Vacancy Creation Process for GH as SSOT
!23067 Add virtual events process to MPM Handbook
!23053 Bonuses KPI definition
!23032 Add current pillar info
!23010 Add High Output Management time and zoom links
!22698 Added Operations Dashboard as a sub-category under Debugging & Health
!22309 update requesting an email and email review protocol with additional items
!21290 Adding probation periods to the handbook
!16507 Update to include when to notify the board

2019-05-28

!23331 Adding process for sharing meeting agendas
!23314 Update analytics schemas for Data Team with sensitive schema info
!23311 Add suggestions to the handbook
!23302 Update number of handbook pages
!23300 Clarify the reference process of team member's positive/negative candidate reference
!23299 Ksnape itopslaptops update
!23298 Bar raiser update: values instead of culture + link
!23295 Clarified salesforce signature process and when legal will review changes to terms
!23294 Rename chief culture officer to chief people officer
!23293 Update bar raiser section with link to Amazon's page
!23291 Adding Resources as misused term
!23290 Moved the section that details filing process under step 6 to add clarity
!23289 Add Mek to CEO shadow rotation for October
!23280 Fix typos and links
!23277 Add hygiene to the Code of Conduct
!23276 Add link to new categories page
!23263 Update handbook average/recommended pricing for keyboard and mouse
!23260 Review request for IACV vs. plan > 1
!23257 Delete data intern blueprint
!23245 Fix link to "What if Someone is Working on a Ticket that I’d Like to Work On?"
!23239 Replace broken link to explanation of .gitkeep
!23228 Chenje Application for CEO shadow rotation
!23207 Removing overlap between quotes that need approval and opportunities that need approval
!23205 Prevent: "I don't want to step on anybodies toes"
!23176 Proper icon for uploading pet photo
!23077 Added confidential disclaimer to our process page
!23027 Removed language indicating that we will easily accommodate customer changes…

2019-05-27

!23253 Add missed milestone label to issues in the Data team project before rolling over to the next milestone
!23238 Adds feedback project to support ops section
!23233 Improve a GitLabber's guide to time off
!23217 Add issue grooming link to Data Team milestone planning
!23213 Added additional apps, links, and definitions.
!23129 Update UX Handbook Landing Page
!23091 add commissions to parental leave
!22422 Adds a classification system to organize clusters

2019-05-25

!23211 Add CEO shadow rotation schedule through end of 2019
!23199 Add Grzegorz to serverless team page
!23196 Trying to Fix Minor territory tables 2 + Adding 2 More Minor Cuts
!23195 Removing location factor link
!23190 Update source/handbook/general-guidelines/index.html.md
!23137 Add baseline entitlements for all GitLabbers

2019-05-24

!23204 Update snowflake user provisioning
!23185 Relocating KPI
!23170 Add weights to Plan page
!23160 Clarify and reference picture instructions.
!23154 handbook / tax / wbso section
!23151 Remove discouraged status from handbook
!23144 Removed temporary redirect instructions and remaining temp redirects
!23124 Zendesk Light Agent credentials
!23083 Replace all references and mentions of Implementation Engineer with…
!23072 Add category/direction updates to cadence
!23061 Update the Other Product Handbook pages link section in /handbook/product
!23059 Product Handbook Updates to Move Category Visions out of Epics

2019-05-23

!23117 Onboarding - Include instructions to search within file, not search in the entire tab
!23114 FRT Hawks should also ensure the Problem Type of new tickets is correct
!23103 Remove copyedit step
!23096 Delete account management folder
!23088 tax page / update link in stock option section + added WBSO process
!23086 Update Plan team page
!23082 Fix issues with renamed stage labels
!23081 Add a tip to minimize Zoom during meetings
!23078 Stock options section
!23076 Reporting Taxable Gains on Option Exercises
!23068 Various documentation updates to Interviewing page
!23063 Adding 50-50 definition to handbook.
!23051 Defining Recruiting KPIs
!23024 remove content team review from release post instructions
!22991 Update support team handbook landing page
!22847 Improving 30% ruling documentation and adding transferring 30% ruling topic
!22683 Updates to Acquisitions Handbook
!21562 Add a new handbook section for Commercial Sales

2019-05-22

!23060 Update reference to System Usability Score
!23047 attempting to fix formatting on table of minors tables
!23044 adding new gl account process
!23040 Alliances KPI link
!23029 Updated language and linked to sales page outlining customer paper
!23028 Update tax procedures for stock options
!23025 Note that PMs do not prioritize contributions
!23023 Added detail on promo from Interim Manager to full time
!23021 Updated link to projects and changes paid user definition to licensed user definition.
!23019 Cmachado1 master patch 38016
!23017 Add info on automating periscope dashboards going into slack
!23016 Change UX Designer to Product Designer
!23012 Resolve "Adding monitor privacy filter to the spending page"
!23011 Resolve "Add pulse survey details to engineering metrics"
!23009 Update product KPIs to be out of scope for Q2
!23008 modify tbl formatting
!23005 fix table formatting
!23004 fix typos and grammar
!23002 No need to squash commits as matter of course.
!22997 Add Product KPIs and definitions
!22988 Triage duplicate/invalid H1 reports first
!22987 Update rep productivity
!22986 Add Engineering Pulse Survey Dashboard to the Periscope Directory
!22982 Updated index.html.md mostly with typo corrections.
!22976 Update source/handbook/marketing/product-marketing/competitive/application-security/index.html.md
!22975 Updating the language on the Experience Baseline steps
!22972 Add successful product direction items as a product KPI
!22963 adding comm sales section
!22956 Minor typos in communication page
!22951 Update tasks on day of milestone start
!22939 Adds design document for how we will transition traffic from vms to kubernetes
!22930 PIAA Agreements: Fix typo: view -> viewed
!22898 Growth engineering page improvements
!22890 adding shared calendar PTO Ninja instructions for SRE Onboarding
!22879 Add self-managed focus in Quality Engineering handbook and team yaml
!22834 adding books from lean coffee issue 30
!22784 Refactor maturity legend
!22735 typo in link text
!22667 Jj pmm metrics
!22560 Add Greenhouse to business tool list
!21939 Design Document :: Kubernetes Application Configuration Storage
!21936 Move Plan team page to correct place
!21440 Adds team level bonuses

2019-05-21

!22971 Add SUS and customer discovery conversations to product KPIs
!22970 Remove ambition percentage from product KPIs
!22966 fixed a misspelling and added rep productivity definition
!22965 Update KPI link to new product metrics page
!22959 add backup rolling duration details
!22958 Add a book clubs page to the handbook
!22953 Clarify how to add your profile to the team page.
!22952 Resolve "add links to ops schedule"
!22948 Add BizOps to the list of teams that are committed to having a female interviewers
!22940 Remove onboarding buddies
!22938 Made edits to "See Something Say Something" under the category diversity and…
!22934 Reorder content of blog hb
!22932 Add support recommendations to customer onboarding
!22922 Gm link
!22918 Update customer escalations page with responsibilities
!22907 delete account manager role in Customer Success handbook
!22891 Explaining lost GitLab Unfiltered invitations
!22887 Resolve "update content schedule"
!22883 Moving a feature down.
!22755 Wrap roles table in a div with auto overflow-x
!22741 Update the 'Asking "is this known"' section
!22715 Add video YouTube video introduction to the Vision page
!22713 Found a few typos.
!22668 Added information about UHC renaming offered plans
!22441 Career Matrix for Engineers - logic to partial files
!22400 Update XDR Quota details
!21700 Added Gender and Sexual-orientation Identity Definitions and FAQ content and links
!20515 Update index.html.md to remove spending limits.

2019-05-20

!22905 Fixed typo for links
!22900 Adding Business Drivers & Operating Workflow
!22896 add Comm Sales support details
!22892 Adding GM KPI definition.
!22885 Update KPI definitions for sales efficiency ratio and Magic Number
!22884 Update Recruiter, Coordinator and Sourcer Alignment by Department
!22875 replace 3 Memory team vacancies with new hires
!22873 updated letter of adjustment
!22869 Add social hour call to Monitor group page
!22868 Grammar fix on values page
!22865 update SDD responsibilities on MPM page per discussion with Jackie G. on…
!22863 Remove jarek from templates
!22862 Update country count on spending page
!22859 Update index.html.md with complete process for approval and invoicing of opportunities
!22858 rmv Brandy from territory charts
!22830 Update acquisition process to have an implementation strategy
!22829 Don't add configuration if you can avoid it
!22827 Moving product metrics to their own page, which is yet to be created.
!22796 Patch 19102
!22746 Improve the triage operations and triage policies page
!22744 Move gitlab-com metrics into product page and link
!22593 Update bar-raiser interview

2019-05-19

!22846 fix spelling error
!22769 Add book clubs to leadership books page

2019-05-18

!22842 Add safety exception to Group Conversations full name policy
!22841 fix "asynchronously" typo
!22837 fix "under standing "typo
!22789 Use full names in GC questions
!22557 Adding long term E/R target for Marketing to handbook

2019-05-17

!22831 added hyperlink to accounting reimbursement policy
!22819 Add resources for customer discovery meetings to Product handbook
!22818 added temporary contractor and admin account naming conventions
!22817 recommends BCC for large groups
!22816 Adding Jack as SFDC code & config
!22812 Resolve "Improve Periscope Review Process"
!22811 Add cross link
!22794 Added instructions for updating product managers.
!22788 fix typo
!22782 Added contact information for SecOps
!22778 fixed wording/typo
!22770 Adding Forecast Category definitions.
!22763 Consolidate legend in maturity page
!22753 Update Zendesk Business Rules and People information
!22743 Update index.html.md
!22680 Add books from leadership workshop to handbook
!22677 move definitions to sales handbook
!22674 update product responsibilities for gitlab.com
!22653 Add info on getting dashboard updates from the data team
!22580 Fix formatting on data team intern page
!22541 Update source/handbook/support/index.html.md
!21987 Not requiring test plan issue by default
!18747 Vault design doc

2019-05-16

!22736 Add nurture documentation
!22733 Added link to conference booth setup page
!22725 update dir, MO
!22724 Added Mktg Ops - Blocked label entry and explanation.
!22722 Updated DPA link from webpage to PDF
!22718 Update payroll notification step to not include Contractors.
!22716 Add Chorus transcriptions to Product sensing mechanisms
!22714 CMM update 2
!22710 Update SLA settings information & API Token request process
!22708 PMs should schedule user experience improvements.
!22707 Change wording
!22690 Fix broken links and typos in eng handbook
!22688 cc UX Manager on proposed solutions
!22687 Discretionary bonus _update to take Director of People Ops off as final approver
!22673 update gross margin definition and link
!22672 update links for new location for retention
!22661 Update milestone planning meeting docs
!22660 Improve formatting and fix typos in customer results section of values page
!22657 Update message about requesting a full ZD agent account through Access Request.
!22652 Add content schedule
!22646 update attendance section to include conference, off-sites, other meetings
!22644 Data sources as determining segment
!22639 Added UX Managers, UX to Product Designers
!22629 Categorize product sensing mechanisms in product handbook
!22625 Add 3 new principles
!22610 update tax section for option exercises.
!22489 Adding long term profitability for Gitlab.com
!22464 Adjust scaling factor
!22245 Resolve "remove BoD double listing"

2019-05-15

!22656 Add Use Case page
!22651 Update source/handbook/marketing/product-marketing/competitive/index.html.md
!22650 add mission control access doc
!22648 Adding current metrics definitions for gitlab.com
!22647 add churn analysis
!22640 add links to the app for modern health
!22628 Add GitLab.com Financial KPIs Dashboard to Periscope Directory
!22626 content hb update
!22623 Add line to acknowledge mistakes in inclusive language section
!22622 minor typo
!22616 Updating ldap debugging to reflect code changes
!22606 Updating reference process
!22603 Add measurement and KPIs to CS
!22530 Competitive and Comparison strategy options
!22413 Add Downloads by Install Type to Periscope Directory
!22405 Add Gitlab.com metrics page
!22338 Add Modern Health to Benefits

2019-05-14

!22599 Update index.html.md Parts of a KPI section to correct typo in 50/50 "change" to "chance"
!22595 Update Quality Engineering OKR to new format
!22591 fix tables
!22587 Correcting links in handbook
!22540 Update source/handbook/engineering/development/index.html.md.erb
!22539 Add profitability target for professional services.

2019-05-13

!22586 Include engineering group in customer meetings
!22583 Fix release time for GitLab certification program
!22582 Initial draft of Sales & Marketing KPI prioritization
!22578 update verbiage for external meeting links
!22577 remove in-person reference / update schedule section for BoD meeting
!22576 Add prioritization discussion.
!22574 Update source/handbook/business-ops/data-team/metrics/index.html.md
!22573 Update of tech stack ownership, admins, etc.
!22571 Grammar updates
!22567 Create a handbook resource and adapt unconscious bias values text
!22562 Update source/handbook/customer-success/tam/escalations/index.html.md
!22558 Update source/handbook/engineering/security/index.html.md
!22549 Create a Customer Success vision page in the handbook
!22519 correcting typos
!22467 Add intern blue print to the handbook
!21795 Add guidance to use CY for external dates

2019-05-12

!22559 Add timeframe for achieving long term ebita target
!22555 Adding precall email and advice for keeping calls from dragging on
!22552 KPI Priority for Engineering/Product
!22545 Update long term percentage of revenue target for G&A.
!22543 Update metrics page with references to Q2 Scope
!22525 corporate structure
!22511 Adding Zendesk customer support dashboard to directory

2019-05-11

!22533 Small edits to align with current hiring process
!22531 Updating Sourcer and Recruiter alignments
!22527 stock options
!22526 stock options section - link to tax page
!22514 Update index.html.md Correct spelling of inpired to inspired
!22513 fixed typos Update source/handbook/communication/index.html.md
!22512 Fixed two typos Update source/handbook/handbook-usage/index.html.md
!22503 Resolve "Fix TAM escalation page"
!22499 Updating misspelling of across
!22495 fixed partially typos
!22494 Updating misspelling of their.html.md
!22490 Fixed typo in handbook.html.md
!22487 Update travel section spelling error
!22485 Update spelling error in spending-company-money
!22483 Updated typo on line 153 from accross to across.
!22479 updated spelling of annoucements to announcements
!22478 Updated typo - accross
!22477 Updated typo - thier

2019-05-10

!22517 Trust and verify in engineering mgmt issues
!22506 Adding "handbook first" to "everything starts with a merge request"
!22491 Updating Communication section on Engineering handbook page
!22476 Fix typo (recieved to received)
!22475 Fix typo (thier to their)
!22474 Verified Periscope checkmark
!22470 remove js from handbook and team pages
!22469 corporate structure
!22292 Adding Allocation Methodology workflow and diagram

2019-05-08

!22440 Add Trueup dashboard link
!22435 Adding definition of Professional Services Value.
!22417 Remove Data Blueprint
!22406 Resolve "Move Team Members KPI"
!22363 Add escalations page to TAM Handbook, Fix relative links on TAM handpage
!22213 Handbook: fix broken asset tracking links

2019-05-07

!22433 Brings more concise language to the use of canary
!22429 Change "gratis" to "unpaid"
!22426 Add MVP section to the contributor program handbook
!22415 Add Periscope Directory JS notes
!22414 Adds CSAT info to support page
!22412 Adding two .com metrics to operating metrics page
!22409 remove references of #general and replace with #company-announcements
!22407 Adding GitLab Metrics associated with Sales
!22402 Update source/handbook/business-ops/data-team/metrics/index.html.md
!22397 Update source/handbook/support/workflows/services/gitlab_com/verify_subscription_plan.html.md
!22396 Adding link to location factor KPI to charts
!22395 Add link to definition of Location Factor
!22388 Adding details on reimbursement for meetup expenses
!22387 Update how time is used during egroup offsite
!22386 Add attendees and MR responsibility to egroup offsite page
!22384 Fix broken link to gl-security compliance issue tracker
!22377 Add ZD suppression removal documentation to workflow
!22376 team member definition
!22375 add pay date for contractor
!22370 Document dbt config and analytics schema better
!22357 fixing the links on engineering/infrastricture/team page
!22311 update marketing program managers responsibility section to include Sarah Daily
!22302 Resolve "Move Average Days to Close definition"
!22294 Add detail about customer discovery meetings to Product handbook
!22208 Update to acquisition process page
!22114 Build vs. Buy to Handbook
!22065 Career Matrix for Engineering's Individual Contributors
!21277 Add Limit to Product Leadership Meeting and clarify Discussion items
!19426 Sre team stable p2

2019-05-06

!22373 Clean up MR first improvements.
!22362 remove mf
!22361 Fixes for malformed links
!22359 Data team handbook typos
!22356 Add note to specifiy delivery method
!22351 security policy for internal requests
!22342 Link to the epic of the single docs codebase effort
!22340 updated typo in link to handbook
!22337 add sales changes
!22332 fix: small syntactical issue
!22325 Add more icons to data page, fix BI refs
!22324 Add Periscope Dashboard review steps
!22306 Resolve "Remove MQL from Op Metrics Page"
!22280 Add dbt test coverage rotation
!22115 Add Data Team Charter
!21958 Everything starts with a Merge Request
!21325 Resolve "TMM on-boarding plan - Creating GCP K8s cluster 102"
!18432 Adding ContractWorks process

2019-05-03

!22317 General cleanup of the Data Team Page
!22315 Add info on when to use SheetLoad to the Data team page
!22299 Resolve "Move Support SLA Metric"
!22297 Add Periscope Editor Training to the Handbook
!22295 Add New Hire Location Factor
!22293 Add roles to baseline entitlements
!22276 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!22275 Promo Processes
!22274 Adding P&L Allocation Methodology Image
!22265 Move maturity plans to handbook
!22263 Add a column representing current state to Maturity table
!22256 Update CRO reporting in the sales handbook
!22254 fix typo, correct spelling is (arch review)
!22251 Updated online growth job family URL to digital marketing
!22242 On boarding handbook update.
!22221 add process for no tuition deferment
!22215 Merge quarterly maturity table into main maturity page
!22062 Add Frontend Themed Call for May
!21687 Clarify Zapier usage and process for flagging community content
!21644 Adding additional details around MM Majors and Minors to the handbook, prep to add some Minor Maps
!21637 Move growth direction to handbook
!20860 Specify format of issues in Secure standups
!20720 Tracking category maturity

2019-05-04

!22285 Maintainers who raise objections against someone being a maintainer should help develop/mentor a long term plan
!22264 Update source/handbook/business-ops/data-team/periscope-directory/index.html.md
!22258 Moved OBS_Studio_Stream.jpeg to where it's accessible and updated link. Corrected some spelling.

2019-05-02

!22249 Link to the Pick Your Brain interview playlist on YouTube.
!22241 lockout changes durring summit
!22237 Replace with & on the BizOps page
!22225 Add Periscope Data Training to the handbook
!22219 Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!22218 CLeanup the KPIs.
!22214 Update to confirm DRI for communication moderator
!22211 update marketing
!22209 Add issue-reproduce group to handbook
!22206 simple typo change to wording
!22205 Fix KPI links on CEO page
!22204 add file for booth setup instructions
!22197 Link directly to new access request template
!22194 Improvement on KPIs pages
!22190 Update complete ⬤ to ●
!22182 Added Azure DevOps and Cloudbees Jenkins competitive cards to CI page
!22155 Add expenses, travel and lodging details to CEO shadow page
!22104 Add x-functional collaboration process, vision, mission, and common links
!21992 Remove reviewer step and update CE/EE reviewers
!20700 Add cross-stage features guidance

2019-05-01

!22183 Change Harvey Balls
!22173 Update Memory team page and Enablement vision
!22170 Added all custom events to marketing ops page
!22168 Update How-to-be-a-FRT-Hawk.html.md to include priority
!22167 Content handbook fix
!22149 Add maturity by quarter
!22147 Visiting Grant
!22146 Contractor process
!22138 Updates related to personnel changes eff 1 May
!22135 Jj hiddengroup2
!22134 This adds links and a connection between our rules of engagement and the…
!22130 Update tools and tips for more clarity around how and why to set Calendly availability
!22129 update in-person meeting preferences, add section for each exec
!22126 Start table of baseline entitlements
!22074 Update source/handbook/business-ops/it-ops-team/index.html.md
!22068 Start moving GitLab KPIs page into the data team's company metrics mapping page.
!22067 Updating interview timeframe to be more realistic
!22037 Update superannuation percentage for Australian employees
!22031 Remove Looker Reference from Writing Guidelines
!22016 Add section on expiring trials for new subscriptions
!21881 Fix link in documentation index page
!21823 First iteration on Country Conversion process
!21732 Add no favoritism, be fair to the permission to play section
!21707 Add qualifier on data that relates to customer.

2019-04-30

!22112 Update CEO Shadow - minor edits
!22090 Update page to indicate we can not hire in Spain right now
!22084 Add Zendesk API Request process
!22080 Update UXD title to Product Designer
!22075 Jj sales resource pageupdate
!22070 Minor copy tweaks for accuracy
!22061 Update How-to-be-a-FRT-Hawk.html.md add Need Org and Triage view responsibility
!22059 Fix 'catagories' -> 'categories' typo
!22058 Update eligibility-ceo-shadow
!22057 update ceo-shadow page
!22052 Update source/handbook/marketing/website/index.html.md
!22047 Add Clinton Sprauve to Rotation starting 2019-06-17
!22045 Changed CON to CFG for security controls
!22044 Add second video discussing OpMetrics page + placeholder for e-group KPIs
!22040 Update CEO Shadow page with notes from call with Erica
!22035 Resolve "Add Items to the CEO Shadow page"
!22030 Monthly metrics meeting updates
!22026 Updates to Data Blueprint
!22025 Adding OOO to your status message will keep you out of the reviewer roulette
!22023 Fix misspelled word on values page
!22019 Setting the ground work to eliminate metrics pages
!21961 infra management team
!21956 Making info around web directs and the original opp more understandable
!21887 Update engineering page structure
!21861 adding video around submitting quotes for approval for both the submitters and the approvers
!21752 Adding POfulfillment@gitlab.com to the handbook on how to complete a PO
!21242 Add process to relocate to the Netherlands
!20163 Add Support for "Non-Linear" Career Paths to the Job Families Template

2019-04-29

!22039 Clarify that bizops is both a product + service function
!22038 Add sentence to the data team page clarifying when to move missed issues
!22033 add Nnamdi Iregbulem to rotation
!22013 Fix security guidance files that fail to checkout on Windows
!22011 Add Blueprint for Business Ops and Data
!22009 fix dual table
!22008 Update index.html.md added reviews for top 3 features
!22006 Add pronouns link
!22005 Update description for when to create release post
!22003 Fix Partnerships typo on Stock Options page
!21997 acquisition handbook hyperlink fixes and duration update
!21996 People can nominate themselves as trainee maintainers
!21994 Fix link to team retrospectives by using full path rather than relative path
!21986 Improve triage steps from TAE. Be specific what domain expert means, get help from #triage
!21981 Proposed corrections to typos on PIP page
!21867 Add ecosystem specialties and team homepage
!21026 Resolve "Update SA triage handbook"

2019-04-26

!21973 Add transfer restriction and update dual class sunset
!21972 Clarify customer meetings
!21970 Canada Medical Allowance
!21955 Stock Options Reporting Process
!21953 People Operations Metrics
!21948 Remove CCO outdated reference
!21945 additional language for promo process
!21941 Update source/handbook/business-ops/it-ops-team/index.html.md
!21934 Removed barbie from Manager Review section of global comp
!21932 Renaming San Diego/SoCal to Southern California
!21931 fix team member tables stable counterparts
!21928 Update SDR Manager referral email
!21926 Add nurture process to handbook
!21925 Add handbook links to group conversations schedule
!21919 Docs/interviewing cleanup
!21902 Added group membership reporting links and link to access management policy and process
!21900 Add Dual Class
!21885 Adding Sourced and Prospect definitions.
!21884 Add SAL->ASM Holdover Account Policy to Sales Handbook
!21875 fix typo "onlune" to "online"
!21846 Add some more detail to SAO criteria
!21837 Fix typo exiting = existing
!21829 Add Fulfillment dev workflow
!21824 Adding reference to "ready for development" column
!21781 Dormant Namespace Workflow: fixed minor issues
!21724 Clarify UX debt label
!18571 Update link to Go contribution guide

2019-04-27

!21959 Add Pricing Approval Process for Add-on Features
!21950 Fix broken link by changing the relative path to anchor
!21933 Encourage using labels as part of Manage planning

2019-04-25

!21910 Updated line about canonical URLs in cross-posted articles
!21908 Update index.html.md added Cindy Blake to CEO Shado June 3-14
!21906 Analyst Documentation
!21905 Remove out of date pipeline reset info
!21898 Update to password policy
!21891 add cross posting instructions for partners
!21886 Update to my full title
!21873 Fix typo
!21872 fix translation typo
!21869 Fix a couple spelling errors
!21864 formatting
!21858 Update quality roadmap with mutation tests
!21818 Add JJ to CEO shadow in Aug/Sept
!21802 Warning message about disruptive activity
!21779 CEO shadow request
!21574 Made edit to the training section
!21544 A new section for CLAs for EE contributions
!18876 Replace Sentry with Kibana

2019-04-24

!21860 removing SDR account assignment from the handbook
!21849 Update source/handbook/finance/accounting/index.html.md
!21843 Update meeting preferences for Sid.html.md
!21841 Update index.html.md with internal email send message change
!21836 Fix typo dyed == dried
!21831 Updated CEO Shadow request - Danielle Morrill 9/23
!21820 Update instructions for TAE triage
!21817 Update index.html.md to add Zero Trust fundamentals
!21815 Moved Groups to Control
!21811 Add Tye Davis to 2019-04-29
!21788 More broken link and redirect fixes
!21755 jburrows001 Add laptop refresh info
!21747 Initial draft of Development Department homepage
!21715 Updated instruction, as UI had changed.
!21300 Updating the security section with Comms info

2019-04-23

!21777 update instructions for forming breakout groups
!21775 Clarify accessing YouTube brand accounts
!21768 Jj workshops
!21761 Fix typo in job title on CEO Shadow Page
!21751 PMM write intro, TMM reviews feature messaging
!21712 Link to "www-gitlab-com project"
!21433 Universal Interview Feedback Scoring Definition

2019-04-22

!21742 fixing 404s with redirects and page updates
!21741 Add Investor Relations pg
!21737 Update index.html.md Fixed typo of "relevent"
!21727 Add a reminder of commit message guidelines to handbook usage page
!21697 Typo fix
!21688 Release post doc updates from 11 9 retro
!21681 Add guidance for product content in group conversations
!21626 Compensation adjustment for Quality Engineering
!21566 Add Dashboard review process
!21374 Linking product feedback and issue creation in the support handbook. Also…
!21312 Create a new MVC issue

2019-04-19

!21703 Add Kenny's 2nd week to rotation table
!21699 Add accountability as a sub value of transparency
!21690 modify formatting
!21680 Elaborate on pricing advantages
!21678 Added zero trust model testing to red team
!21671 remove mg reference
!21653 rename all Department to Sub-department

2019-04-20

!21667 Experience baseline recommendations

2019-04-18

!21662 Added public engagement section
!21659 Add quality mandate for triage SLA
!21655 Add sub value to iteration
!21654 Updates to process
!21646 Added reference from main handbook page, fixed broken link
!21642 Added bullet on rapid iteration of small tasks.
!21639 Added CEO introduction section
!21638 Create acquisition handbook
!21633 Hiring copy edits
!21627 Handbook update: Calendly setup
!21625 Revert "Merge branch 'tatkins-add-lulu-info' into 'master'"
!21624 Remove private healthcare as it is inaccurate
!21621 Add info about Lulu, a Little Snitch alternative.
!21612 Update source/handbook/business-ops/it-ops-team/index.html.md, source/handbook/index.html.md files
!21611 Update source/handbook/index.html.md
!21610 Update source/handbook/business-ops/it-ops-team/index.htm.md
!21608 Update source/handbook/business-ops/blueprints/index.html.md
!21607 Add reasons for churn / expansion dollar weighted metric
!21601 Add renewal guidelines for EDU/OSS licenses
!21595 Add line about childcare being covered for CEO shadow if needed
!21593 additional language around taking time off
!21587 We already had this policy but I wanted to make it explicit inspired by…
!21584 Added Gold to trial follow up messaging
!21570 Follow-up on filling Enablement homepage
!21554 SSOT cleanup
!21506 Amend Product OKR Update Process
!21454 MVC for diverse interviews
!21390 Update retrospective process to have action items documented coming to meeting
!21168 Update SAL/SDR Pairings / Territory Table

2019-04-17

!21604 clarify university routing
!21597 Uplevel Clarification and Process Requirements
!21594 update to include reschedule window and update to contribute schedule
!21592 quick typo fix
!21588 Jj resourcepg
!21585 Add references in handbook to triage training videos
!21583 Update US West SDR Pairing
!21577 Broken link on Engineering Growth Page
!21576 fix additional bullet as it read weirdly.
!21567 Reorganize defined and undefined metrics.
!21565 Update index.html.md for Okta, added the Getting Started and FAQ links
!21556 Investor Update Verbiage and Prelim/Actual close process
!21538 Add context around changing MRR
!21534 Clarify meaning of 2x rule for dogfooding
!21510 Fix typos in values
!21445 Small batch of 404 updates
!21422 Update documentation pointing
!21405 Focus direction page by moving some info to handbook
!20872 Clarify CSAT calculation
!16825 Reseller Sales@ Address Removal

2019-05-26

!21560 aligning lead and account segmentation to be connected and how to work with them

2019-04-16

!21551 Adding the nist.gov reference
!21545 Added Red Team description to the Security page
!21539 Update index.html.md - fix offboarding link
!21536 quarter to 2
!21535 Fix ally page name
!21531 Remove duplicate content and improve intro and SSOT section to link to docs
!21528 Update Visa page with SO info for Contribute
!21513 Remove reference to Azure canary environment.
!21511 Update definition for licensed users.
!21502 Adds Lyle to CEO Shadow Program
!21500 Add Eric Brinkman to CEO Shadow Program
!21499 Update source/handbook/finance/accounting/index.html.md
!21495 Add scoping and issue type details to data team page
!21493 Add SUS to ux page
!21484 Update broken link and replace "Summit" with "Contribute"
!21482 initial updates to 4188-fill-enablement-department-homepage-2
!21478 Update to Professional Fees accrual process Update source/handbook/finance/accounting/index.html.md
!21465 Reformat competitive campaign calendar in handbook
!21412 Add info about vulgar language during the interview process
!21378 Resolve "enhance POC page with LITE process"
!21334 Quote Approval Process addition
!21330 Adding in that Segments on our customer accounts are defined at the Parent Account Level
!21297 Add product vision planning guidance
!20985 Add product leadership page
!20702 Update the broken diversity link
!17509 Sales Segmentation Hierarchy and Process for Updating

2019-04-15

!21498 Revert "Adds Lyle to CEO Shadow program"
!21497 Revert "Add EricB to rotation"
!21494 Add serverless deck
!21491 Fixed some minor typos and grammatical errors
!21488 Add Clement to CEO Shadow
!21487 Add note about linking to Slack threads in public GitLab.com issues
!21486 Rewrite Monitor Calendar/PTO paragraph
!21483 Remove links for metrics that don't have definitions
!21471 Fixed Interview training broken link
!21467 Add instructions for Youtube on how to switch account
!21463 Fix grammar "time well spend" ~> "time well spent".
!21462 Update maturity change approver to VP of Product Strategy
!21456 New Milestone process proposal
!21449 Update index.html.md.erb - Fix typos re AU/NZ process
!21429 Correcting the harassment instructions and links
!21408 Update Canada and fix grammer
!21380 Changed Wording on Promotions/Transfers
!21329 Update adding comments on existing issues
!21267 Includes ICs to the harassment training requirement
!21254 Add Free Cash Flow metric placeholder

2019-04-13

!21448 Add note to the distribution support request process regarding advance notice
!21435 Add RCA Link to SecOps On-Call
!21434 Add Link to SecOps on-call guide
!21431 Include link to RCA evangelism page

2019-04-12

!21438 Add mobile messaging section
!21421 Update source/handbook/meltano/index.html.md
!21419 Improve main onboarding page -added lists of known templates and pages
!21418 Make implication of Global Optimization and Collaboration values explicit
!21414 Add the country conversion process to the handbook
!21409 Add it-pos
!21407 Update CHD dates
!21406 Adding currency selection for Moo docs
!21403 Turn the value Transparency purple
!21402 Clarify info is from Just Commit campaign
!21394 Took off Looker links which aren't active anymore and changed titles from…
!21391 update rotation table through october
!21379 Added section on bulk access criteria to access management procedures
!21364 Add community engagement section w/ conferences
!21034 Fix data classification page formatting
!20800 Update SLAs section to Data Team Handbook

2019-04-11

!21387 Update Onboarding Processes to take out Git Going.
!21384 Removing reference to previous director dev-backend
!21383 Removed blank Geo back from Ops department
!21375 Resolve "point SA handbook page to security pages"
!21371 Adjusting description of travel grant for clarity
!21348 add calendar to competitive campaign on Mktg Handbook
!21346 Bullet Business card ordering to make it easier to read
!21344 Updated Planned rotation and added CEO Shadow Program Alumni list
!21339 Revert "Merge branch 'jlh-add-saasterms' into 'master'"
!21335 Added to qualifying description
!21333 Add speaker resources and Zaps, clarify meetup speaker protocol
!21331 Resolve "Exit plan of engineering global optimization"
!21308 Geo: Moving files to match reorg
!21302 Add Fulfillment team page
!21291 Fix typo in values
!21174 Add additional guidance on small primitives
!21167 Update some legacy links on the on-call page
!21166 Some grammar/spelling/wording/formatting fix ups on the change management page, for easier reading

2019-04-10

!21326 Add HN good faith guideline
!21316 Correct link to blog calendar
!21315 updated password policy guidelines
!21314 Move the distribution team pages to the new reorg path under development/enablement
!21310 Changing copy to reflect background checks happening during process, not post-offer
!21309 Added a couple of FAQs re: squatting & trademarks
!21307 Expand on default-on
!21305 Added section on Info Sec policies to Security Resources section of Security page
!21304 Add SaaS Addendum
!21301 Changed some groupings, added content, cosmetic changes
!21296 Remove Tommy Morgan's Manager README
!21286 Add Okta information. page to Handbook
!21278 Add Kenny Johnston to CEO Shadow Schedule in August
!21276 Add new dashboards to Periscope Directory
!21275 Add links to data team communication from BO pg
!21273 Added buyer personas
!21270 Add Data Team Milestone Planning process to the Handbook
!21268 Update for Digital Marketing handbook page with noindex
!21265 Update HN post template on source/handbook/hiring/vacancies/index.html.md
!21245 Add details on what to do when master is broken: revert or quarantine
!21239 Make @dennis an official manager!
!21195 Add learnings from 8 Apr kickoff call
!21171 Try to keep video on for all calls
!21156 Propose a concrete solution, not just a problem
!21102 Add Reproducibility to our Transparency value
!20608 Further specifying the junior level moratorium in engineering
!20507 Support: Refresh macros workflow and add missing categories

2019-04-09

!21266 Improve and link got inspired page
!21251 Update gitter channel references
!21249 Update source/handbook/marketing/product-marketing/sales-resources/index.html.md
!21248 Update sales qualification questions.
!21247 add video tutorial for using Web IDE to update team page
!21238 Added youtube enablement links and re-ordered click-throughs
!21237 Update OTE table in BambooHR
!21234 Included Stage Step in the Edit the Handbook section.
!21231 Changed iacv to IACV as it is an acronym.
!21222 Remove R.A.D. section; obsoleted by ongoing work
!21209 IP block troubleshooting doc update
!21197 Create handbook page to list companies inspired by GitLab
!21154 Add Growth pages for reorg
!21144 present day pessimists
!21121 SecOps On-Call Guide
!21109 Improve secure department page
!21078 unpaid leave of absence
!19696 first iteration on infra career development

2019-04-08

!21226 Update schedule for monthly investor update
!21217 Updated number formatting
!21215 Revert "Update index.html.md"
!21214 Improve content/structure detail on Documentation Handbook page and links back to dev docs
!21205 Tweaks to priority view descriptions
!21203 fix header tag
!21202 Adding use of "Next Step Date" and "Next Steps" fields
!21193 Add Joe Z to rotation
!21185 Clarify external process for paging security.
!21183 Update Create "What to work on" section around Deliverable and Stretch
!21178 Added corporate events mission statement
!21177 Link to instructions on setting up the kickoff hangout
!21176 Add note about durations/timekeeping
!21173 Transparency about non-transparency
!21162 Update the duration of GitLab CI/CD for external repos
!21143 Added tips for First Response Time Hawk Fine Tuning
!21118 Add recurring meetings to monitor page
!21067 Add in RCA evangelism page to Engineering.
!21049 Add details on external plugin prioritization.
!20923 Added link to redirect process in repository from DMP handbook page
!20698 Defined ARPU
!20468 blueprint for self service 301s on about.gitlab.com

1970-01-01

!21163 Fix multiple broken links in the website
!20990 Fix bullet points in Slack section
!19080 Correctly indent sub-bullet points
!18847 Fix a few typos in the storage node blueprint
!16431 Fix capitalisation of "Apple Watch" and "Apple Pencil"
!15203 Fix typo in index.html.md
!14331 Correct "setup" and "set up" grammar sitewide
!13958 Fix typo in confidential information section

2019-04-07

!21161 Remove pages from index

2019-04-06

!21146 Routing changes for small segment to BDR team
!21145 add customer brief template and subject for requesting meetings
!21142 Fellow is equivalent to a senior leader
!21141 Added the Slack recruiting channel naming convention
!21086 Removing "page has moved" pointers

2019-04-05

!21133 fix punctuation
!21132 update slack channel list
!21131 added new slack channel
!21128 Removeak
!21122 Removed "legal intern" as a contact for necessary information
!21119 Add bronze-silver trial note to internal support page
!21115 Update formatting
!21095 Holiday party
!21087 Expand what SLO is
!21084 added dashboards to online-growth handbook page
!21079 Updated the videos with quick links to topics. Added two sentences describing…
!20772 Add government institutions exception to CA handbook
!20708 Add finance handbook entry for how to pick a budget
!20467 L&D new manager enablement handbook page

2019-04-28

!21089 Update debugging procedures

2019-04-04

!21083 Add step for CES new hire
!21076 Adding new manager program page and small fixes to harassment training
!21075 Update steps to send Team and Pets MRs to your manager
!21068 Adding sections for Feedback and Vision headers as well as context to each of those sections (to be added)
!21066 Added suggestion to use freedom.to
!21057 update next steps for Regeling Internet Thuis
!21054 jburrows001 Replaced data classification link
!21050 Update onboarding links
!21044 Add expense reporting instructions
!21042 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!21041 Add more details to the Periscope Directory + Update ARR by Annual Cohort Definition
!21035 Adding "materials" attribute to template and all roadmaps
!21033 Update the asdf commands on the linux tools page, to match current reality
!21032 Add Data Classification Policy to handbook
!21029 new share levels and stock split announcement
!20999 Add info about communicating with CAs to blog handbook
!20971 Add link to ZFS design to index
!20939 Sweep Handbook for old SFDC links
!20919 Initial cut: "Refactor handbook for development department re-org"
!20912 Update blog hb and issue template - due dates
!20779 Define Light PM Responsibilities and Expectations

2019-04-03

!21031 Clarify list import
!21028 Add clarity to claiming the visiting grant
!21021 Revert "clarify list import process"
!21019 Test Engineering Process: Remove role headings from TOC
!21016 add rotation table
!21014 Update index.html.md to reflect current onboarding issue nextravel account setup guidance
!21012 Update cards round 2
!21010 Update link to Engineering Hiring information
!21009 Add Reporting to Finance page
!21008 Jj hiddengroup
!21003 Update marketing handbook button text explanation.
!21002 Sid interest label and participants
!21000 business cards update
!20997 Changes to the Periscope Directory Page
!20995 Update Meltano markdown page to summarize current team and project
!20994 Jj gettingstarted
!20987 Jj 102
!20984 Edits to blog handbook
!20978 Add Google Docs tips to handbook
!20975 Resolve "Update CAB handbook page"
!20973 workers_comp_insurance request
!20927 Updated security best practices
!20866 Add Meta Dashboards
!20827 Revise test planning process
!20808 Remove preferred from pronouns https://gitlab.com/gitlab-com/people-ops/recruiting/issues/120
!20770 Secure data travel
!20759 GC calendar invites should include stream type

2019-04-02

!20967 Add more specifics about Design System Push
!20965 Updated interview training issue to include verification that issues are complete
!20951 Updates to biweekly Sales Call format and agenda
!20948 add training section to CEO shadow page
!20937 Info abt Campaigns in SFDC/Mkto
!20935 update public sector table w/ new team mmbr
!20934 Fix tense in time off recommendation
!20921 Update source/handbook/marketing/product-marketing/getting-started/102/index.html.md
!20909 Second iter on comp roadmaps
!20906 Eng comp roadmaps
!20904 Revert "Merge branch 'remove-a.h' into 'master'"
!20902 Update redirect process in handbook
!20896 Update HRBP contacts
!20858 additional language for promo process- experience factor worksheet
!20813 Add Periscope User Roles to the Handbook
!20781 Added the word Guidelines only to password policy guidelines
!20743 Add Community Relations GC to schedule
!20682 Add to tips for Slack
!19835 Update Letter of Adjustment to include title changes and signing power to Carol
!19804 Cleanup Paid Tiers product section including tier determination process

2019-04-01

!20890 Added "What to expect" section
!20886 update boardroom TV instructions
!20859 Document the /h1import command correctly
!20857 Move gl-website content after other content.
!20849 Add clarity on whether 30% tax ruling can be expensed.
!20846 Add anchor
!20840 Updated the offer process and added business ops to laptop order process
!20839 Removed time marker from maintainership guideline
!20794 Sales ops operating metrics rep productivity
!20791 Removed the offer email step in Contract area
!20544 401(k) limit
!20487 Update source/handbook/ea/index.html.md
!20437 Correct the name of the #loc_valley chat room
!20429 Add section to handbook explaining the process of requesting maintainer access to www-gitlab-com
!19438 corrected dates per feedback from a team member
!19388 Added "find a time" guidance in Tools and Tips
!19386 Modified Calendly guidance
!18417 Update "wider community" term in quiz

2019-03-30

!20841 Removed offer email
!20834 add meeting doc template per Sid
!20833 Update zoom recording section
!20824 Moved feedback workflow from Services to Support Workflows and added product feedback.

2019-03-29

!20829 Fix quality department roadmap and hiring vacancies
!20809 Avoid vague reasons that are actually opaque when making a change
!20796 Both public and private content
!20795 Update hostname to localhost
!20780 Add PM responsibility allocation chart
!20777 Add Product Leadership Meeting to Product Handbook
!20763 Add instructions for archiving company call agenda
!20683 Add Portugal hiring info
!20561 Fixing a broken link to the Marketing Issues tracker.

2019-03-31

!20815 Add Month End Review

2019-03-28

!20787 update campaing type statuses
!20785 Update website handbook on gl-website group.
!20783 update kaiser deduction rates
!20774 Add pipeline minutes reset request to internal support page
!20768 Added content to handbook Greenhouse section regarding social referrals
!20767 Added a link and note to the lifecycle revamp issue.
!20761 Add note to clarify tuition reimbursement limits
!20751 updating engineering recruiter alignment
!20748 Add the Sendoso workflows to the handbook
!20742 Remove instruction re: not attending company call
!20727 A work in progress but updated the contract process to reflect no more offer…
!20696 Updates to Periscope Directory Page
!20692 Add product weekly meeting
!20669 New section for resetting CI minutes plus minor edits
!20571 Location factor charts
!20474 2019 UK Benefits
!18500 Add Marketing Rapid Response Team Process to Marketing Handbook
!18216 Adjust Product KPIs

2019-03-27

!20724 Fix link to monitor stage
!20712 Added requested 10 day turnaround to Sec. Q process
!20711 Add guide about using discussions in issues
!20709 Encourage small comments in video call documents
!20705 add HB links to CEO shadow page
!20697 Add inclusiveness as part of the reason why we use the Q&A document for zoom call
!20686 replace rent index with location factor
!20684 Modify incident definition
!20677 Adding a ‘Company’ hiring chart
!20672 Sales comp page revert in finance handbook
!20668 Document daily stand up process for Data Team
!20651 Adding roles & responsibilities for FP&A team.
!20649 Update BI ref on feature implementation page
!20632 Resolve "Create Periscope Directory"
!20599 Add Distribution team Support Request to handbook
!20508 Support: Refresh feedback and complaints workflow
!20505 Support: Minor fixes/changes to confirmation email workflow
!20452 Be more proactive with issue progress/activity
!20445 Adding details for meetups speakers and improving TOC on Evangelist Program Handbook page

2019-03-26

!20660 Resolve "Update data page with Snowflake Permission Paradigm"
!20656 Update index.html.md
!20650 rmv deprecated tool
!20643 Update Infrastructure design docs links
!20638 Fix test plan links
!20634 Update CI to CI/CD tag
!20633 Remove duplicate links in Infrastructure design index.
!20631 Update index.html.md
!20614 fix table tag
!20606 Adjusting segment notes so that ^ For NYC is on Northeast and Great lakes and…
!20593 Update time to UTC and add marketing activity examples
!20568 Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!20567 Include more useful links
!20566 Monthly calls update.
!20565 Note need to enable Waiting Room for Personal Meeting ID
!20523 Consolidate repack blueprints
!20390 Add a new section for Contribute for prize.
!20165 Add an SLO for Community Contribution First Response
!19915 Sponsored Billable Travel

2019-03-25

!20610 Update nomgov
!20602 add vp app dev
!20595 Update with information on Linux Laptops
!20587 Update email address to dmca@
!20577 Handbook update with notes for using Gitlab team accounts with accountless…
!20575 Resolve "Add Periscope as Data Team Visualization Tool"
!20377 Add a line about batteries and small repairs to ensure we stay frugal
!20375 Quality Engineering Roadmap
!20367 Clarify the release post manager scheduling

2019-03-23

!20554 Udpate mm cali map for consistency
!20552 OPS handbook Maintenance
!20551 Delete test landing page used to troubleshoot webex issue
!20549 Adding Image to Handbook for MM territory in CA
!20545 Expense reimbursement
!20328 Jj 102
!19891 Document the process for new stages, groups, categories

2019-03-22

!20541 Update monitor group name on Monitor page
!20539 Handbook: Add Slack check emoji use
!20535 Use UTC for release post
!20530 remove UTC
!20522 Transparency means saying why, not just what
!20516 Add updated Gross IACV defintion and fix true-up hyphens
!20512 Reinforce values
!20479 Add virtual background to tools and tips
!20469 Fix calendly link
!20461 Add focus on improvement to iteration value
!20456 Update handbook with Anniversary Swag information
!20414 Fix link to pages domain verification info in docs
!20378 Add clement ho manager readme

2019-03-21

!20513 Add snowflake warehouse and dbt config details
!20502 Update with auto-renewal process.
!20500 Add another plan change section to internal support page
!20493 cleanup of design directory
!20486 Update grammar under "Collaboration"
!20484 Devops_Maturity_Model-Not-Found
!20483 Resolve "Document why sharing a camera video calls are worse than desk ones"
!20480 revised-calculator-link
!20478 Fixed Typo
!20472 Mention slack themes in handbook (tools and tips)
!20463 Thrive -> strive
!20449 Clarify OTE split with adjustments
!20424 Move the adding section from Merch Ops to Workflows handbook

2019-03-20

!20455 adds instructions for seeing who is on-call for support
!20450 Add counts to maintainer assignments
!20438 Soften language of not re-opening issues
!20435 Add new security filter in blog
!20427 add correct video link to shadow page
!20423 Updating to reflect BE tech interview
!20421 Fix Plan playlist link
!20416 Jj organize
!20411 Avoid re-opening issues
!20409 Update source/handbook/ceo/index.html.md
!20408 Resolve "update python style guide"
!20384 Clarify temp contractor
!20247 Clarifying recommended equipment for tech writers
!19487 Information around who can change account ownership, to who and the email…

2019-03-19

!20392 Add links to incident and change management. Remove table for stable.
!20385 Small primitives
!20379 Add missing slash
!20376 Update source/handbook/tax/index.html.md
!20369 Add note that Retention can change because MRR can change.
!20368 Add notes on assignee vs approver for data team MRs
!20350 adding the python style guide for data team
!20346 Adding that MSP fees are not covered in BC, Canada
!20344 Adding the initial, simplified, CI/CD architecture diagram.
!20343 Updating interview training issue template urls
!20337 Fix typo (propietary -> proprietary)
!20305 Updating wording for female team member interview
!19929 Geo board and milestone process update

2019-03-18

!20364 Corrected links to point to Corporate Marketing project
!20363 Adding Matt Allen to Meltano
!20358 Clarify the expected amount of time in San Francisco for CEO shadow program
!20354 Resolve "continuous delivery for newsjacking"
!20352 Fix typo "CI/CE" -> "CI/CD" found during interview
!20345 add pricing links
!20341 Resolve "CEO shadow handbook additions"
!20335 Add integrated campaigns to Handbook
!20331 Updated the note on currency translation account (CTA)
!20316 Update QA debugging guidelines
!20307 Update recruiting Alignment
!20276 PubSec owned accounts clarification
!20158 Add the External Shopify orders section to the Handbook
!20084 DMCA Handoff from Support to Abuse
!19893 Updated a few small typos in the product handbook.
!19791 Remove trailing _ typo in eng handbook
!19618 Mona- You're quick review please.. trying to help SDRs get in front of leads that the SALs want to…

2019-03-16

!20324 Fix missing Oxford commas , punctuation, and capitalization.
!20321 Update the blog handbook on promoting integrations

2019-03-15

!20303 Specify where to find conversion rates for expenses in foreign currencies
!20298 Add interview guidelines
!20297 Fix identiation issue on Pajamas handbook page
!20295 Update Safeguard locations and process.
!20286 Update pricing page with assessment of geo based pricing suggestion
!20279 Remove skeleton
!20278 Update source/handbook/engineering/ux/index.html.md
!20277 Consolidate and update application security review process
!20069 Exec review of director+ promotions 3 months in advance
!19191 first run on CMOC checklist
!17027 Update source/handbook/sales/index.html.md
!16270 Adding note about when to reach out to the security team for input
!15247 Fix markdown link issue.

2019-03-14

!20275 Updates #support slack channel(s) in engineering communication docs
!20271 Small merge requests
!20265 jburrows001 Added links to RACI chart page
!20261 add cloud native decks
!20252 Add DLV003 to the training listing
!20249 Update TP's pronouns
!20237 Update comms for unexpected or emergency situations
!20222 Add DLV002 recording link for Delivery team training session
!20218 Update interview training location
!20210 Update SM IM Process
!20207 jburrows001 Add RACI chart page and feedback links
!20192 Adding section to detail how we track our work
!20176 Clarify the release post manager for the Kickoff
!20155 Add calendar to Community Relations handbook page
!20148 Add recommendation to exclude default off features
!20132 Steps to debug QA pipeline failures
!20116 Adding calendar, office hours, and recording info to Evangelist Program Handbook page
!20073 Update deprecated slides link to closest match from https://about.gitlab.com/training/
!20072 Fix typos in WIR Podcast Workflows
!20040 Update source/handbook/communication/index.html.md to note that slack is for informal communication
!19999 Desired Split COLA
!19994 Document Compensation Questions
!19901 fixing some misspellings, formatting, and dead links
!19781 Add pajamas to handbook
!19702 Add Canceling orders section to the handbook
!19458 Fixing typo - Update index.html.md.erb
!19258 update to processing vacation requirements

2019-03-13

!20204 Update offer process to exclude offer email
!20202 Handbook: Minor updates to import workflow
!20200 Updated job notifications to match the current offer process and slack announcement
!20184 Resolve "Updates to the data team page"
!20181 Reorg release post scheduling
!20179 Fix release post scheduling table
!20171 Make sure there is a pure open source repo since people in…
!20146 Fix broken link to infrastructure blueprints
!20099 Support: update diagnose errors workflow
!19884 Adding link to team and stage labels
!19846 Update references from GitLab Summit to Contribute
!18657 Add a Slack access section in the handbook

2019-03-12

!20161 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!20160 jburrows001 Added remaining guidance docs to handbook
!20145 Consolidate Finance Handbook to appropriate Finance Functions
!20144 Link to blog post "Beware of private conversations"
!20143 Resolve "Remove broken "data analysis" link under Product"
!20142 Resolve "Updates to the Data Page"
!20141 docs: process if a vuln becomes irrelevant after triage
!20139 Avoid private messages on Slack
!20136 Update index.html.md
!20131 added tax section to Finance
!20121 Quality handbook - revise test planning and quarantine process
!20117 Add best practice of "whoever recorded it, uploads it" when adding meetings to YouTube
!19916 Corrections of typos and grammatical errors in handbook pages
!19911 Fixes and minor maintenance of team page
!19511 update how to report sick time
!18195 Updates to workflow from username to namespace

2019-03-11

!20118 jburrows001 Started adding guidance documentation to handbook 2019-03-11
!20109 updated the handbook linking to new issue.
!20107 Second tentative to fix broken link on social media guidelines page
!20106 FP&A update
!20105 Fix broken link on social media guidelines page
!20101 Explain when the top priority issue in the Create issue board can be skipped
!20100 Adding charts link to hiring overview page
!20093 Jj 102
!20090 Fix release post draft link
!20088 Jj 102
!20087 Dynamically generating hiring chart pages in new location
!20085 Fix wrong link for relocation
!20083 Fix links in the Quality handbook
!20076 fixed typo
!20075 fixed typos
!20071 Add Product Designer under Delaney, Dev Team Lead
!20070 Jj 102
!19995 Fixed Broken link to Gitlab Values page from…
!14663 Add Equipment Info for Dual Monitor Needs

2019-03-09

!20068 added short(er) version of new secure demo
!20067 upgraded Secure demo
!20061 Update source/handbook/board-meetings/index.html.md
!20060 Quality eng team pages
!20059 Add measurements and owners to Journeys + add Contribute to Buyers Journey
!20058 modify list view explanation
!20056 Update handbook confidentiality guidelines
!20054 Quality handbook update - polish department page with department members

2019-03-10

!20066 Add obligations for internal confidential information
!20065 Update the GitLab address in community/sweepstakes/ and CA Merchandise Handbook
!19596 Adding process of how to handle duplicate web directs.

2019-03-08

!20048 Update 'ops' dept name and link to exclude 'backend'
!20047 Update Development department with proper labels
!20046 Updating GC schedule
!20045 Move 'monitoring' to 'monitor' for team page
!20034 Organize recorded AMAs to encourage more empathy
!20028 Update index.html.md corrected sonarqube and added twistlock and aqua
!20027 Resolve "Update SA Handbook with working agreements template and renewed engagement details"
!20009 Financial information not public
!19998 Earnings Committee
!19997 Extend stable_counterparts to take another manager
!19992 Intro eng mgmt board
!19989 Add more details on broken master actionable steps
!19983 Fix broken link on 'git pages update' page
!19974 Replace the use of 'crew' with 'working groups'
!19952 Updated the legal page to include Requests for Insurance Certificates
!19868 Update UX Desginer onboarding page to include buddy template and process info
!18636 Engineering/infrastructure/blueprints/testing environments

2019-03-07

!19996 Resolve "Broken link to kickoff doc in product handbook page"
!19987 Update stock levels
!19965 Update internal trial request note
!19960 Update Frontend Themed Call section
!19902 update some recruiter/coordinator alignment
!19861 Updated that we send email & webinar invites regardless or not if an opp is in flight
!19726 Support Workflows: updates to ip-blocks guide
!19711 Update Group Conversation Schedule with new groups
!19707 Update onboarding-processes to new Swag Store process
!19447 Update source/handbook/engineering/infrastructure/production/index.html.md
!19205 Support Handbook: Use of Admin Notes Update
!19146 adds steps for admin imports

2019-03-05

!19886 More examples of public and not public
!19885 Update source/handbook/marketing/product-marketing/competitive/index.html.md
!19883 Update to add nom gov charter
!19882 Update source/handbook/support/index.html.md
!19876 Link to stock option grant levels for clarity
!19875 add a way to navigate to the sales resource page
!19873 Update PMM team
!19862 Add frontmatter to Support IM page
!19858 Update index.html.md with Support Incident Management link
!19857 First iteration of Incident Management process for Support
!19855 Team yml validation of start_date
!19843 Added Krisp to Tools
!19837 Added GitLab Executive Interview Scheduling Process
!19768 Updated Authorization Matrix to clarify vendor contracts approval requirements
!19731 Updates CI/CD team pages to reflect new names and accurately load members
!19703 Add the preprod environment
!19656 Update Availability Section
!19623 Security Team contact information
!19580 Production team on call update to include new manager rotation and DBREs
!19252 modify ownership rules

2019-03-06

!19860 Update the sourcing page
!19821 added training
!19792 Add Prioritization Consideration for Community Building
!19645 Guidance for converting ideas into MVCs quickly
!19566 Design: Required changes for automated scheduled deploys
!19522 Adds structure and a changes section to category maturity
!19358 Adding references for heuristic usage

2019-03-04

!19840 Fix typo of incluing
!19832 updated Dutch tax treatment of stock options
!19829 Update index.html.md to point to correct transgender non-discrimination link
!19828 Fix formatting for triage handbook
!19813 Fixing the german hiring process
!19812 Update removed duplicate entry
!19798 Fixed typo and adjusted spaces
!19663 add prometheus section to monitoring

2019-03-02

!19787 update label error & initials

2019-03-01

!19780 Issues should be non-confidential by default
!19776 recruiting metrics report monthly
!19774 Update index.html.md with just commit calendar
!19770 Why today
!19764 typo
!19762 Add unique values of our crispness between pm and eng
!19753 Update internal hiring process
!19750 Update approval for outside work
!19745 Removing Tinggly to avoid confusion, until we have chosen a new provider.
!19744 Quality - Triage Ops - Convert list items to headings for packages
!19727 GS 102
!19598 move personas from design system to handbook and change related links
!19590 Add ally resources to the handbook
!19348 Geo - Moving next gen information from doc to handbook
!19310 Added guidance on application review for interviewers
!19245 Update Lg & MM Tables
!18650 Updates to compensation plan

2019-02-28

!19730 use emoji reactions
!19724 Fix no toc for positive intent
!19714 Add thank you and best wishes
!19705 jburrows001 Fixed broken link in acceptable use
!19701 Clarify that decision tree is a guide
!19699 Clarifying that PTO Ninja now updates Bamboo HR.
!19693 Add form for new macbook orders
!19691 DCO update
!19685 Add CI/CD architecture page
!19680 spacing
!19658 Update repairs
!19616 Restructure quality dept okrs
!19588 Tweak trainee maintainer process
!19576 Add instructions for executing scripted changes
!19531 Make relevant engineering group aware of new test failures

2019-02-27

!19669 rmv looker
!19665 linked infra meetings from infram main
!19664 fix typo
!19662 Update index.html.md
!19661 Jj 102
!19655 Fix formatting of DQP page
!19653 typos
!19652 deleted page
!19651 spelling errors and job updates
!19649 Added Service Account Request to Access Management Process
!19647 candidate in interview stages that are deleted
!19640 Template helper for chart that visualizes headcount and vacancies by department
!19639 Add GCK to engineering productivity stewardship
!19636 Fixing the SDR Practice to what we actually do
!19633 update recruiter alignment
!19630 Adding directions to mark an event as a Featured Event
!19613 Remove mentions of our old BI tool
!19584 Update KPIs and Operating Metrics with Links and Placeholders
!19523 Iteration on Data Team issue management and prioritization
!19512 Fix misspelling of ‘dialogue’ in Update index.html.md
!19463 Jj 101

2019-02-26

!19619 updating documentation for features.yml details changes
!19607 Resolve "Update Customer Reference page in Handbook"
!19605 how to change group slack DMs to private channels
!19604 exported to imported
!19603 Update Frontend theme call for March
!19599 Include next.gitlab.com in the canary section
!19569 Give all images on about.gitlab.com alt values
!19530 Add more information regarding triage packages to the handbook.
!19401 Publish and explain our metrics in the handbook

2019-02-25

!19575 Measure to Framework for Manage
!19571 Update release day tasks
!19559 Point out that Create issue board should be filtered by milestone
!19551 Fix typo "an merge -> a merge"
!19547 Revised P5- MQL- Trial note
!19543 Added internal use only
!19490 Resolve "Remove everything about non-Delivery teams doing releases"
!19481 sendoso updates
!19380 Update @dennis' title again

2019-02-22

!19529 Update source/handbook/engineering/ux/index.html.md
!19519 Add google docs notifications tip
!19517 Summit to contribute
!19506 Adds "Assume Positive Intent" behavior to collaboration
!19502 Add PYB template and update handbook
!19494 Update supplies ordering.
!19489 add sec-ops
!19485 Add Shift-Command-5
!19483 Added a section for UI
!19480 Jburrows001 updated sec controls page
!19479 Fixing typo on index.html.md
!19475 Re-order operating metrics page
!19433 Add docs vs blog post instructions
!19429 Clarify UK pension contributions are gross
!19397 Update the evangelist merchandise workflow section of the handbook
!19392 Update evangelist merchandise operations section of the handbook
!19322 Update Interview Scheduling process for executives
!19149 Adding headcount DRI
!19118 Add experience factor to salary update
!18999 Add info on providing large files
!18270 Design Document for GitLab Service Inventory Catalogue. Reference:…

2019-02-21

!19477 fixing links
!19474 fixing typo
!19471 Improved estimation issue example for Manage
!19465 Update index.html.md
!19462 Add examples to Customer counts
!19457 Fix bad HTML on operating metrics page
!19443 Change URLs to 'sponsorship-request' template
!19440 Explain hierarchy design
!19439 Update index.html.md revised whitepaper for secure
!19436 Added "advocate for a day" workflow to handbook
!19427 XDR requested updated
!19413 Add email review protocol for 1000+ target list
!19405 Add troubleshooting section to support workflows
!19327 Clarify remote vs distributed
!19309 Update index.html.md to correctly align services support roles
!19223 Introducing panel format for kickoff meeting
!19138 Discuss with Security Team before changing priority for sec issues
!19000 Adding evaluation criteria for community events
!18914 Resolve "Increase specificity of how we count subscription in Operating Metrics"

2019-02-20

!19398 ZFS Blueprint
!19395 update to date
!19391 Update onboarding for deployer
!19382 Simplify acquisition process
!19378 Add note about making sure your pipelines pass if you commit direct to master
!19374 Fix typo

2019-02-19

!19364 bdr updates & test
!19363 New bullet under transparency value
!19361 updated the timeline for the reviews
!19360 Adding Zoom webinars link to EA page
!19352 add "competitive" as a reason to not be public by default
!19338 Update chat channel info
!19333 Update source/handbook/support/index.html.md
!19332 Update index.html.md
!19330 Update index.html.md
!19320 Update source/handbook/ceo/pricing/index.html.md
!19316 Add serial form
!19303 Adding pre-fix bounty review process.
!19257 remove TriNet from sick time
!19212 Add OKR section
!19063 Add in TAM top 10 process MVC
!18846 Clarify the scope of 'outside projects' that require prior approval
!18720 Guidance for link unfurling in Slack.
!17796 Fix typo under "Equal Employment Laws" section of Code of Conduct

2019-02-18

!19317 Lbrown link doc & presentation to group conversations

2019-02-17

!19314 fixed typo in basics section
!19270 A little Oxford comma humor

2019-02-15

!19297 update last name
!19295 rmv fmr tmmbr + new sdr pair
!19285 Mentions instead of assign
!19281 Jj salespage2
!19280 Add Zendesk light agent info
!19276 Encourage people to use merge requests even if merging themselves
!19273 fixing format error
!19267 Updating Sales Resource Page
!19264 Add label links to sensing mechanisms section
!19261 update campaign type w/status progs
!19254 Add ci/cd resources
!19225 Changing the product handbook
!19166 Explain why focusing on a single instance is better

2019-03-24

!19293 Updated Frontend Plan and Create pages to correct manager roles

2019-02-14

!19243 Fix broken links to backend engineering management
!19237 Rename instance monitoring to self-monitoring
!19230 updating FY2020 function & cost center changes
!19220 Update broken link
!19216 Adding link to the 'Rebuild in GitLab' label view to dogfooding section of PM handbook
!19188 Update Internal Department Transfers to not be contradicting.
!19153 Modifying goodbye procedure for feasibility
!19150 Closing thought 1-3 feature highlight
!19122 Added a how to read this data section for Throughput
!19049 Jj sales resource page
!18973 Remove "above and beyond" from discretionary bonus criteria language

2019-02-13

!19195 Regrouping thoughts in the Group Conversations section
!19184 Update EA support
!19183 Add clarification on non-traditional coworking spaces
!19179 Examples: ETL update and Looker update
!19178 Change header size and colors from handbook/values
!19177 Clarify filename format
!19169 Updating territories and assignments
!19160 Adjusting Sales segment on Lead to match SFDC rules
!19158 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!19155 values fit
!19151 adding additional kpi to kpi page and updating investor update process
!18926 Add traveling to relocation
!18878 How to evaluate and assign community events
!18820 few typo edits
!18716 Fixed formatting issue in Mac Tips
!18609 fix a typo
!18549 Minor edits on interviewing page
!18226 Fix broken Looker links on Feature Instrumentation page
!17793 Bug: Fix outstanding broken links for all-remote page
!17722 Added USB-C hub for New MBPs

2019-02-12

!19143 Add 30 days Cash Collections escalation email to AE
!19141 Update index.html.md Handbook Equipment Example update w/ new monitor suggestion
!19136 How to verify that Canary is enabled on GitLab.com
!19130 Add workflow for CA suspended tickets
!19128 Update How-to-be-a-FRT-Hawk.html.md add view sort info
!19111 Update UX support rep
!19014 Handbook customer success tam 70
!18982 Quality dept guidelines
!18790 Blueprint for taking CI/CD oncall in SRE
!18277 Blueprint+Design: Database bloat analysis + pg_repack

2019-02-11

!19108 Jburrows001 update security awareness training
!19096 Update link to dormant namespace requests.
!19095 Fix broken and missing design docs links
!19094 Updated primary contact
!19092 Fix broken link to design document
!19090 Update CXC Canada duration
!19087 Clarify dogfooding process
!19085 rmv emoji tags
!19064 DPA standard terms
!18983 Add blog calendar to handbook
!18941 Add instance monitoring category epic to other monitor functionality
!18891 Update source/handbook/ea/index.html.md
!18851 Update index.html.md
!18803 Emphasize iteration and issues when outlining category vision
!18648 Add specific example for importing repos from GitHub.
!18546 Remove upgrade barometer section from the release blog posts
!18474 Added notes on estimation

2019-02-09

!19082 add back a necesary label
!19081 modify mktgops section w updated info
!19039 add new campaign channel types
!19013 Update source/handbook/finance/prepaid-expense-policy/index.html.md
!18961 internal dmca request workflow

2019-02-08

!19059 Update broken link to infra team slack channels
!19056 Updates to Kickoff Process and Adds Closing Reminder
!19054 Support workflow update for W9 and DPA
!19047 create email templates in greenhouse
!19022 new changes to how we eval corp events
!19007 quick typo and format updates
!18963 Add more detail to Zuora Subscription management
!18919 Update index.html.md
!18128 Update evangelist program page section on content contributions

2019-02-07

!18997 Please do not use the GitLab logo as your personal avatar on social
!18996 Updated Ux Research Processes
!18989 Clarifying the mobile policy
!18988 Add CD product competitors table
!18984 Remove secure onboarding doc
!18978 Revert "Update index.html.md"
!18977 Submitting weekly forecasts
!18976 add ryan rmv michael
!18975 Add Headers and Anchors to Behavior Lists in Values
!18960 Update HackerOne process
!18952 Remove search functionality from Plan
!18897 Update engineering workflow

2019-02-06

!18967 update spelling
!18957 Update source/handbook/ceo/shadow/index.html.md
!18956 Add 2/6/19 training
!18954 Update setting_ticket_priority.html.md
!18953 Fix block quotes
!18951 Update recruiter alignment
!18949 Updates to CI and CD details
!18947 Resolve "Make clearer that dbt bullet points are coming soon on data team page"
!18946 Clarify gitlab VPS info
!18938 Update internal-support/index.html.md
!18935 draft of new corp events goals
!18934 Add yearly clarifier to 401k match
!18933 Jj itgroups2
!18930 Twitter is a publishing channel
!18922 Update source/handbook/incentives/index.html.md
!18921 Update index.html.md
!18917 Updates to territory AEs.
!18913 Update CEO Phishing Instructions
!18910 Explain grant options acceptance
!18901 Security release development design
!18899 Handbook update for Geo team issue weights
!18889 Add process for milestone cleanup
!18888 updating intro to engr metrics and adding links
!18873 Add updating Kickoff doc to timeline
!18771 Update SAO Criteria
!18746 Update sub-departments, groups, and categories

2019-02-05

!18937 adds note to communicate ticket merge to customer
!18928 No longer require a google doc for discretionary bonuses
!18915 Add link to new videos in Slack
!18908 Adding a new setup guide to tools
!18904 Update index.html.md
!18902 Document tax exemption process
!18890 Clarify project not product
!18883 Update source/handbook/marketing/product-marketing/index.html.md
!18882 Jburrows001 fix sec controls format
!18875 Add MRR change documentation
!18866 Add 200% limit for ramping SDR quota (last MR was just for BDR quota)
!18841 Removed Andrew and added Brandy to the EMEA territory table
!18837 Add trademark link
!18827 Add customer discovery and sharing to customer meetings for Product handbook
!18787 link to shared gdoc for incident and close RCA on end of discussion
!18781 add qualifies on what is inclusive language
!18705 Fixed Manage dev-backend stable_counterparts issue caused by my title change
!18666 Prioritize Internal Requests at 10x Customer Request
!18568 Tech Writing handbook updates including FY20 Vision and main epic links
!16971 Fix broken links to an article

2019-02-04

!18879 Update source/handbook/engineering/security/index.html.md,…
!18870 Update source/handbook/marketing/corporate-marketing/index.html.md
!18869 Change order
!18864 Fix FE Team pages for Secure, Monitor and Configure
!18860 Remove Move Calc
!18859 how to apply to internal job board plus help article
!18858 update pto ninja link
!18843 adjusting language around word tribe to IT group
!18839 Small improvements inside 360 feedback handbook page
!18819 new hires on interview teams
!18815 fixed broken link on cs salesforce page
!18774 Global Optimization of critical issues process addition
!18761 Update Content Hack Day hb
!18664 Update Kibana.html.md
!18577 creating internal support quick reference
!18494 Add a design document for merging CE and EE codebases
!18083 Small improvements inside compensation page
!15937 Corrected two typos.

2019-02-03

!18852 Gerir/infra/design/okr
!18848 Update SAO criteria and definition
!18811 Fix "definition of done" link to go directly to description.

2019-02-01

!18833 PTO Ninja
!18832 Edit Support Handbook's documentation-related text and add links to docs policies
!18829 Add language around renewal gaps for subscriptions
!18828 how to apply as internal applicant
!18825 bgc process same time as references
!18824 added additional language that is recommended under the NY guidelines.
!18821 Add promotion & transfer process for internal applicants
!18813 Update sheetload documentation
!18810 Link to more useful issue boards from Create team page
!18806 Add SFDC metrics for EDU and OSS programs
!18802 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18794 Update #infrastructure Slack channel is now #production
!18778 Add fast boot handbook page
!18758 Reorganize Product Handbook
!18731 Don't force people to attend meetings or pay attention to them.
!18715 Update Create 'What to work on' process
!18714 Mind the oxford comma
!18685 Clarify breadth over depth
!16612 Uniform Auto DevOps variants

2019-02-02

!18822 refining blueprints
!18701 add details related to BDR priority view process

2019-01-31

!18786 adding Area Sales Manager role to stock
!18783 Remove Reference to TriNet
!18777 Add in criteria for the issue template description, and provide details on milestone and due date.
!18773 Add CXC Canada doc link
!18772 clarify recruiting tasks for vacancies and add internal job board instructions
!18770 Upload New File for handbook
!18766 Quick update to 360 updates
!18750 #movingtogitlab
!18744 jburrows001 Fixed format of the security compliance controls page
!18743 Enablement live stream
!18729 Fixed two small typos
!18728 Add announcing new job openings to current team on Slack
!18718 Clarify two way door decisions

2019-01-30

!18737 Link from Discretionary Bonus Page to Process
!18736 Update index.html.md
!18733 jburrows001 Add controls page and linked it in the security handbook
!18727 Added two new demo videos
!18723 Add CI/CD primer back to page
!18722 updated 360 language
!18719 Jj tribes2
!18712 add link to connect slack and greenhouse
!18708 Update EDU workflow to make sure quotes are received
!18699 Standardize on Likely Buyer terminology
!18692 Updating emergency chat instructions to match the newest version of Zoom
!18689 adds emergency chat protocol
!18668 Update Distribution and Delivery team tables
!18634 Update source/handbook/customer-success/tam/index.html.md
!17618 Add security workflow to self-managed handbook

2019-01-29

!18683 Adjustments to Comp Page, currency conversion
!18680 how to link greenhouse users to their profiles
!18679 Update source/handbook/marketing/product-marketing/analyst-relations/index.html.md
!18673 Updated Buyer to Primary Buyer and fixed link
!18672 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18670 Exaplain how to request Greenhouse access
!18656 Update source/handbook/tools-and-tips/index.html.md
!18644 Adding method to post a goodbye message upon termination
!18642 remove ellinger from territory chart
!18635 what to do if a candidate reapplies
!18633 Add weight guidelines to Geo team handbook
!18581 Update confidential youtube videos setting in handbook
!18564 Link to categories explainer
!18542 Fix the order of interview steps
!18528 Remove post-MVC epics and mention epic relations
!18383 Adding note about simplicity, and link to Robert C. Martin's SOLID principles
!18320 Make page simpler and shorter.
!18283 additional language to promotions- managers not informing team member until…
!18153 Updated referral language
!18064 Update onboarding template names

2019-01-28

!18621 greenhouse access requests
!18619 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!18612 Fix YouTube link for 360 culture amp
!18604 Change Distribution EM
!18603 add pops analyst to job appproval flow for comp
!18593 Explain canary environment and update for opt-out
!18585 Resolve "Adding Customer Reference Board to CRP handbook page"
!18584 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!18578 corrected few typos and added the new video link to be uploaded as youtube
!18545 Update Recruiter Alignment
!18544 Add executive level hiring page
!18532 Updated "Involving Experts Workflow"
!18335 Capture our "Product Structure over Group Capacity" notion in Handbook
!18271 Dutch law changed since Jan 1st - we now have five days of paternity leave instead of two
!18209 Changed Art Nasser name change
!18063 Remove outdated reference to scheduling slack channel

2019-01-26

!18580 rmv terminus from tech stack
!18572 Fix minor typo
!18495 Add missing space after comma (,) on index.html.md
!17933 Add 200% ceiling for ramping SDRs

2019-01-25

!18567 add key messages to just commit framework
!18565 Added MOM Motto, "the mom mot"
!18555 grammar edits to contracts page, add ping to update
!18551 360 feedback
!18548 interviewers can't view closed jobs
!18543 Add workflow for users over license (EDU and OSS programs)
!18533 add updated intn bc info
!18531 add repairs + loaner sections
!18520 Fix Categories Maturity milestone from Summit to May 2019
!18511 Updated Quality dept links and career path
!18507 Update boards to new product marketing project
!18337 Add increased emphasis to dogfooding
!18258 Add documentation on how zuora subscriptions are linked

2019-01-24

!18529 updated design index for OKRs
!18526 OKR design: first iteration
!18506 additional language around managers communicating a promo
!18488 first iteration on Infra meetings
!18482 Link secruity blueprint page and Delivery training page to their index pages
!18481 Actually link to the calculator's home page
!18479 workload workflow: blueprints and designs
!18478 Add a page for Delivery team trainings
!18476 Update entities and locations
!18470 Update index.html.md with integrated campaign and updates to event processes for MPMs
!18462 updates to reliability workload workflow
!18452 - 360 Section
!18426 Define a logo request workflow in CA handbook
!18401 updated timeline for 360 survey
!18334 Emphasize when to close an issue and why
!18261 Clarify process on broken e2e test that will be introduced to master
!18245 Security Release Blueprint: Current situation and path forward
!16028 First draft of Release design and engineering workflows blueprint

2019-01-23

!18446 updated DMP page to document keyword volume usage
!18444 Add clarification around Fiscal dates for GitLab and Looker
!18439 Adding event decision tree to marketing handbook pages
!18438 director notes: workload management, initial draft
!18435 Update Community Relations workflows and guidelines handbook pages to remove .html extension
!18429 Replaced request to contact a specific person
!18428 offers slack channel
!18423 Update involving experts links and copy
!18398 Updated CEO scam section for SSOT
!18346 Add Kibana slide deck
!18294 Contract type factor to contract factor to simplify things.
!18123 Groups for Manage
!17694 Add workflow page for the distribution team.
!17668 Vue salary calculator

2019-01-22

!18403 Jj refine trbs
!18395 Update index.html.md
!18394 Fix link to "How to add events to the events page"
!18393 Updated security handbook for CEO fraud instructions
!18392 Updated old ceo scam link
!18389 clarification on initials and note about future alignments as we grow
!18387 Add missing word to the internet subscription expense
!18384 Resolve "Add Looker workflow overview"
!18378 handbook updates documenting form formatting
!18358 Support: Add note on merging tickets
!18354 Add to PR section of hb
!18351 Fix get-help link in distribution handbook
!18348 Clarifies Gold incentive availability and links directly to issuable template.
!18313 Get Fancy on Data Team Page
!18310 adding language with manager skills requirements
!18297 Add Looker video to the handbook page
!18265 Added churn definition to operating metrics

2019-01-21

!18344 Added missing frontmatter to Yorick's README
!18339 Deleted deprecated page about finding tickets in ZD
!18338 clarify git to gitlab
!18333 Update Education and Open Source program handbook pages
!18331 Clean up format
!18330 Fixed link, added templates, and cleaned up text
!17940 Added a personal employee README

2019-01-20

!18323 Revamp legal page and add Attorney-Client privilege content
!18322 Update Conga process
!18217 International payroll process

2019-01-19

!18319 update form number
!18311 add content for testing
!18309 Add new directory

2019-01-18

!18293 Add information regarding the Beamy.
!18292 Greenh 118
!18291 add SA Manager stock options level
!18281 Add link to CFP Submission template
!18263 Preference for product categories which map to vendor categories from analysts
!18256 Add guidance for title length on release post
!18248 Additional 401(k) Match Details
!18147 Expanded awareness training description
!18021 Changing the way to do compensation for current TM.
!17772 Typo correction, "assests" should be "assets".
!17389 Fix spelling/typos in links at bottom of index.html.md
!17377 Update index.html.md
!17184 clarifies hiring and role of support team
!17007 Update index.html.md

2019-01-17

!18229 Update package specialty
!18222 update backup snapshot details to be current re: GCP
!18213 For the handbook, some tips on using the phone with Zoom
!18206 Fix categories typo
!18197 Added link to BitBar and GitLab Plugin
!18191 Add Target audience and experience to category epic template
!18163 Resolve "Update CS Handbook for POC"
!18122 Fix link to setup NextTravel account
!18050 Include persona labeling information towards PM and UX handbooks
!18010 Prioritization of Broken master and Tests
!17955 Add documentation for distribution usage of dependencies.io

2019-01-16

!18200 Move Gitter to Create
!18199 Revert "Merge branch 'brendan-add-amazing' into 'master'"
!18196 Remove "start on Monday" recommendation in interview process
!18192 Add amazing as a maturity level
!18187 Add frontend call theme for February
!18186 Add fulfilment to @dennis title
!18170 Start any day -
!18168 Add instructions for categories
!18117 Adopt label renaming from ~"feature proposal" to ~feature
!18087 Changed team name: Sync to Fulfillment
!18076 Remove deprecated workflow
!18002 Add additional Sketch admin
!17824 Update distribution infrastructure maintenance: SSH public keys
!17742 Fold country factor into location factor
!17719 updating team's focus to how we work and current / oncall notes about triage
!17651 Updates 2019 direction (and fixes some typos)

2019-01-15

!18167 Update competitive assessment sensing mechanism to include reference to missing features
!18162 Update index.html.md
!18160 Patch 10236
!18137 Remove SMAU tracking
!18118 Add maintainer review to Distribution Triage handbook entry
!18102 add 401(k) match
!18074 Update CA knowledge base
!18037 Any change request that involves running a script must have a dry-run…
!18028 Updated Customer At Risk (Emergency Room) documentation
!17982 Jj add tribes
!17977 Add lost instances definition to operating metrics
!17928 Add tech onboarding for secure team
!17901 Fix broken gitlab link on onboarding issue tasks page
!17296 Add note about grooming

2019-01-14

!18126 Further updates to Territory Assignment tables.
!18120 Update index.html.md with some updates
!18115 Add link to Serverless from ops-backend/index
!18110 Change milestone start/end date
!18107 Remove SDR and BDR Lead, this no longer exists
!18104 expense report due date
!18046 Fix some broken links to MR coach
!17858 update emea territory table
!17829 Add dogfooding to Serverless team mission

2019-01-13

!18092 Fix typo: s/BitBucket/Bitbucket/g
!18086 Fix links to guides on issues and MRs
!18085 Fixed an outdated feature flags documentation link in the Engineering workflow
!18033 Refine enablement

2019-01-12

!18081 Add links to OKR and Epic Roadmap for Data Team
!15259 Use "replies" over "reverts"

2019-01-11

!18075 Update Wave/MQ section with MP suggestion
!18066 Fix link name for Terraform Automation design doc
!18060 Updates for new Data Team group
!18052 handbook: align corporate marketing ordered lists to styleguide
!18047 bonus process changed to CCO
!18039 Broken master issues need to be worked on
!18031 Update index.html.md
!18026 Technical Account Management Handbook Updates
!18023 Update wording on wave/mq section
!18022 Add new section on AR page responding to Waves and MQs
!18020 Absorb non-development info from the Looker project README
!18015 Google search console malware process
!18013 Language regarding terminating a people manager and informing the team before…
!18009 Fixing broken link on spending-company-money page
!18008 point severity doc link to new location
!17995 Add new FRT Hawk File
!17941 add milestone framework to marketing process
!17842 Add design for deployer
!17680 Refactor email templates ca handbook

2019-01-10

!18004 Correct links to livestream section of the handbook
!18000 Update company policy on conference speaker travel
!17994 Add double-check to ensure Vacancy posted correctly
!17985 Add Chart Operator training to Distribution team training page.
!17984 Jarv/instance groups
!17976 Update to #recruiting channel
!17969 Fix broken link in Engineering Career Development
!17966 Fix link to Create team retrospectives
!17822 Add Casey Allen Shobe to team page

2019-01-09

!17954 Updated for comp table and "partially" definition
!17944 Update index.html.md to clarify AMER Tues Crush session -> Casual
!17943 Clean up cm handbook
!17942 Added sec-ops-team and sec-compliance-team tags to the Slack Channels section
!17938 update url for xdr project
!17936 Update DMCA doc
!17931 add board for xdr project
!17925 Updated tech stack for UX team
!17924 Update CHD dates
!17922 infra structure 3rd iter
!17920 add commuter benefits
!17917 More clearly define MRR definition
!17903 fix redirect
!17773 Add Sensing Mechanisms to Product Handbook
!17630 Add link to Community Relations handbook
!17183 Handbook: Support .com: project imports

2019-01-08

!17906 SRE team is now Reliability Engineering
!17905 add links to individual projects
!17893 Update index.html.md
!17888 Fix typos on Marketing Handbook page.
!17887 Update email alias list to include analyst relations
!17886 Update André Luís's job title
!17881 Fix one rogue link
!17877 update recruiter/coordinator alignment
!17875 Add post kickoff direction items
!17870 Make 1Password TOTP guide to be up-to-date
!17866 Adding quote coverage definition.
!17859 Update index.html.md
!17818 Dormant Username Policy - Minor Updates
!17771 Add campaign reporting to MPM section
!17701 Adding approval of work-related travel

2019-01-07

!17846 Resolve "Update data team looker repos links"
!17841 Updated link to the Responsible Disclosure Policy on the security page
!17810 updates to website in handbook with new CTA guidelines
!17809 doc: Correct link on Engineering Workflow doc
!17797 Fixed code review link
!17781 Extract Serverless to separate team page for ops-backend
!17623 Update responsibilities table to include IT Ops Charter items
!16637 Eliminate duplicated words

2019-01-05

!17817 Shorten title for better url
!17469 Marketing Project Management

2019-01-06

!17812 Update compliance goals in the handbook
!17798 Add anti-mining entry to the Internal Acceptable Use Policy

2019-01-04

!17808 fix territory tabls
!17792 Fix broken link typo
!17788 Update source/handbook/communication/index.html.md
!17778 Add label definition
!17748 Add Tech Stack Support Heirarchy
!17653 Add Secure Data NDA note to Data section
!17478 Rename Competitor to DevOps Tool
!17431 Removed references to major holidays due to comments left in…
!17427 Broaden guidelines for juniors to include more than just engineers
!14611 Update index.html.md - tweak standup wording

2019-01-03

!17758 Moved release doc from Quality dept page to release docs
!17753 Update index.html.md - New W-9 2019
!17749 Add source for exchange rate for 2018 Annual review.
!17744 Change 2FA Workflow
!17738 adding some language about utilizing the travel grant and obtaining manager approval first.
!17735 Fix frontend monitor team members page
!17728 Resolve "Update extractor information in the handbook (data team)"
!17726 Resolve "Update data team pointing"
!17683 Added process for license generation
!17671 Add product OKR tracking process

2019-01-02

!17730 doc: Fix typo in people ops CoC
!17727 doc: Fix markdown formatting for people-ops CoC
!17725 doc: Fix typo in anti-harassment page
!17721 Added links to SMAU dash
!17720 remove salary source
!17717 doc: Remove outdated Slack Cert mention from tools
!17715 Update index.html.md, added possessive 's to legal language.
!17686 Handbook: Stronger language on Support always replying to customer issues with a link, and why
!17563 Rent index to location factor

2019-01-01

!17702 Adding a note about interim responsibilities

2018-12-27

!17650 spelling correction

2018-12-25

!17642 Add retweeting workflow to CA handbook
!17361 Amend triage process for closed issues

2018-12-28

!17635 Handbook updates for docs as SSOT / docs-first: New Documentation section, updated Technical Writing, Support

2018-12-22

!17625 Add viable
!17601 Update DB architecture diagram
!17025 Release post - GitLab 11.6
!16645 Add fake phishing or text process.

2018-12-21

!17613 Update MPM handbook
!17612 adds overview of how to record a WIR podcast
!17607 Update MPM Handbook
!17604 Remove quick links from categories page
!17603 Enforce some relative links
!17600 Add Cloud Native Engineer regex to Distribution team member list
!17595 Code contributor program handbook update
!17591 Changing sales call to bi-weekly.
!17587 adding a caveat to comp transparency
!17585 updates to handbook for GTM system
!17582 adding pubsec to the territory map section
!17577 Assigning issues
!17576 Updated Access Management Process to include info and use of Baseline Entitlements
!17521 Fixed typo on Invoice Owner
!17174 Updating documentation for security@ and ZenDesk
!17161 Update security handbook for external contribution process
!17059 Add text for ~"security request"
!16139 Update priority board link for Manage team

2018-12-20

!17580 update outdated schedule
!17558 Update index.html.md
!17557 Add frontend theme call theme for January
!17554 verify shorter
!17524 Updated reddit workflow
!17518 Update source/handbook/marketing/blog/index.html.md
!17513 Update index.html.md - fix typo (missing word 'to')
!17499 Guidance on activities to ensure direction/vision/roadmap are updated
!17498 Fix internal link
!17367 IT Operations Charter for Discussion
!17365 Clarify Retention Definitions

2018-12-19

!17522 changing quote-help to deal-desk chatter group.
!17519 Update community response channels
!17517 Update Community Response channels
!17512 Remove the due-22nd label
!17510 Current rate but adjust once a year.
!17505 update territory ownership table
!17504 Adding New Hire
!17502 Updating methods of changing the forecast category and renewal forecast…
!17501 Adding Clari to tech stack list on Business Ops home page
!17500 Adding Clari to Tech Stack
!17494 Reddit handbook update
!17493 Updates to Calc
!17468 Update index.html.md with details on events & template
!17462 Updated typo
!17438 Add "we won't do this" as a reason to close an issue
!17398 Add link to multi-tier sales objection handling
!17397 Add mixed-tier objection handling solutions to sales handbook.
!17375 Add stage groups to product categories

2018-12-18

!17484 add link to glossary from sclau section
!17480 Fix small typo in follow through section of ux designer handbook page
!17473 Update knowledge-base with Serverless
!17471 gerir/infra/blueprint/storage
!17460 Change Rent Index to Location Factor
!17452 Add Data Quality Process to handbook
!17434 Improve workflow documentation for publishing to the blog
!17432 Updates to the Forecasting Process
!17378 Adds Viable category maturity
!17193 Add Data Quality section
!17089 Update Looker to point to Access management process
!16831 Resolve "Update sheet load description to actually talk about file naming conventions"
!16726 december contributor blog post
!16595 Sfdc internal workings branch

2018-12-17

!17455 On this page tam changes
!17454 Fix eng Secure link and promote Security to General section of hb index
!17442 remove sales@ mention
!17433 [Communication]: Add a section about asking "is this known"
!17425 Add Manage team repository to team product page
!17422 Update notebook specs
!17293 adding wbso process
!17227 Add review step

2018-12-15

!17420 change online growth to digital marketing programs
!17382 Update source/handbook/marketing/marketing-sales-development/marketing-programs/index.html.md

2018-12-14

!17413 Propose new workflow for follow through of issues, remove sections that speak…
!17410 Update evangelist program page
!17393 Update source/handbook/values/index.html.md
!17385 Adding DataFox Details
!17287 Change file name in the handbook for homepage banner
!17278 Add other functionality to Secure
!17220 Hackathon page update
!17210 Add DevOps stages icons to release posts
!17198 Rename team to stage for release post items
!16795 fix broken links for frontend handbook
!16640 Adding defining problems before solutions to efficiency values
!16639 Add results value of uncertainty
!15393 Add design document for Infrastructure Git Workflow

2018-12-13

!17381 Update source/handbook/marketing/marketing-sales-development/index.html.md
!17364 add smb ownership to table
!17357 Add new campaign type details
!17356 update timelines
!17344 Update Bitergia info.
!17333 Replace Internal Review with Stakeholder Collaboration
!17329 added on call SLA note
!17323 Writers are encouraged to import their blog posts to personal Medium accts
!17309 Provide guidance on Product presentations to CAB
!17298 Add maximum price for non-Mac laptops
!17286 Fix 2 internal pagelinks.
!17275 Update users' URL on gitlab.com
!17264 Add interning process recommendations
!17235 Add breaking change flow
!17201 Add the second template for Supporting Community initiative

2018-12-12

!17328 GDPR Updates
!17318 recruiting custom fields
!17315 link picture back to original framework image and remove broken links
!17313 greenhouse permissions clarify who gets what
!17310 Additional language to internal transfers
!17304 Beamy how to additions.
!17300 Add format to the top of categories.yaml
!17261 Clarify social request process
!17255 add experience factor worksheet to the promotion process
!17215 Update Product Handbook to include internal review of planning and roadmaps
!17209 Add personal stories page about remote work
!17082 updated internal links that were using JS redirects
!16921 Handbook: Support: update issue prioritization

2018-12-11

!17258 CMM handbook update
!17248 Remove accidental left-over word
!17244 change online growth to digital marketing programs
!17242 greenhouse org changes site admin
!17237 Add credit card details to CA handbook
!17234 Added new process for MDF credit
!17228 Update handbook instructions for handling suspected phishing attempts
!17224 Update title regex for Manage team FEM
!17222 Update index.html.md
!17206 update field event statuses
!17194 Serverless FAQ
!17145 Added a section about beta testing
!17111 Add knowledge sharing Deep Dive guidelines to handbook
!17090 GDPR Article 15 Workflow Updates
!17085 Turn category vision suggestion into a markdown template.
!16913 canceling future interviews for rejected candidates
!16873 adding C1-C3 examples to change requests

2018-12-10

!17213 Support handbook minor fixes
!17204 correct link to offers page
!17199 Fixed typo
!17187 Update Growth FEM to @dennis
!17094 Fix www.about problems
!16933 Add more visibility on the growth team
!16932 Updating how Sales Segment on Lead is populated
!16836 workflow support: add admin note page
!16537 Adding the additional process of how to mass add contacts and add them as…

2018-12-07

!17168 add nextravel to tech-stack
!17167 Change the speakers to Zendesk
!17162 Update merchandise.html.md - Fixed "list of countries we do not do business in"
!17159 modify apac/latam mm
!17156 Add description of team member laptop buyback to offboarding page
!17149 modify territory mpas
!17148 Update index.html.md
!17147 Update index.html.md
!17146 Update index.html.md
!17142 adding instructions
!17127 Fix the broken link to the ceo pricing page
!17113 Adds a network architecture diagram
!17068 Updating Offboarding Process
!16993 Add note to distribution triage steps about follow up issues

2018-12-09

!17166 Removed Sync areas from Manage "other functionality"

2018-12-06

!17124 Specify that Delivery does .com releases
!17114 Update Coaching section
!17098 Whole mumbers
!17097 Details on EE license.
!17092 Added the video recording requirement for the Stage Vision page.
!17087 Fix broken link & typo
!17053 Link terraform automation design doc from index
!17046 Added Sync team
!17042 Update GitLab Status Twitter account workflow
!16877 Added prioritization values to Manage page
!16853 Create a new page as a collection of useful links
!16805 Quick reference for common workflows

2018-12-05

!17088 Update mpm handbook with calendar for email marketing
!17079 Handbook: support: 2FA add note
!17076 move "other security topics" to bottom + add section statement supporting compliance
!17073 update how to add fed financial check to bgc
!17066 Split Gifs section
!17064 Add key to explain product role acronyms
!17063 Update youtube/index.html.md to fix typos
!17019 Add Product OKRs for 2019 Q1
!16910 Adjust office spending caps to better align with market values

2018-12-30

!17078 Geo Product Vision Page

2018-12-04

!17035 update salary field as optional with examples of when to use it
!17033 add link to doc, instructions for new access-request, and description of provisioner
!17024 add new source
!17018 add speaking sess to scoring
!17013 Rename Dev Prod to Eng Prod per industry standards
!16985 Adding team members and counterparts
!16960 Reverting sync addition to category page
!16949 Add on-call participation as reasoning for mobile reimbursement
!16916 Resolve "Add SOW scoping details to CS handbook"
!16876 Handle one-license-per-institution EDU rule on a case-by-case basis
!16874 Automatically compress PNG images
!16649 Removed sections referring to deprecated Risk Assessment Process
!15821 change formatting on blog analysis
!15719 Add marketing coordination

2018-12-03

!17010 Add internal customers section
!17000 Fix wrong label mention for blog posts
!16999 adding spain and ireland
!16997 adding cxc payroll change process
!16995 Probationary Periods
!16988 Benefits: SafeGuard and CXC
!16987 Updated extension for devops-tools workflow page
!16935 Improve CA workflow and update CA handbook
!16904 Adds sentry deck to support handbook
!16897 Update source/handbook/finance/department-structure/index.html.md,…
!16883 Newsletter Updates to Handbook

2018-12-01

!16958 Markdown Layout Modification
!16924 Update 404 URL to correct link

2018-11-30

!16957 update greenhouse - background checks, contracts, offers
!16953 Update source/handbook/marketing/product-marketing/messaging/index.html.md
!16950 Reworded reassurance sentence for paging security
!16946 sync team to categories page
!16941 Update index.html.md to describe our first Support week-in-review iteration
!16939 Add suggestions for labeling product categories epics
!16928 Update source/handbook/ceo/pricing/index.html.md
!16915 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16914 Create spending company money examples page
!16852 Remove Support Turbos & Breach Hawks
!16845 Add reference for important dates.
!16803 Add instructions about analyst engagement for product team
!16761 Add Growth to product categories
!16760 SMAU introduction.

2018-11-29

!16906 updated for group conversation livestream
!16905 Changed devops-tools.md > devops-tools.html in index
!16903 update initial source table
!16900 Adding East SDR and fixing 2 spelling errors.html.md
!16899 Update source/handbook/business-ops/index.html.md
!16895 "Quality" is a Department
!16887 Add blog templates to handbook
!16881 changed SDR Southern Europe to TBH to Anthony Seguillon
!16868 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!16858 Moving Security under the Engineering section of the TOC
!16835 Add gitlab-elasticsearch-indexer to Plan's functionality
!16811 Add Technical onboarding (workflows) doc for Secure
!16792 Move OSS project to Community Relations subgroup
!16782 Workflow support: add account/project change workflow
!16765 Adjusts instructions for updating release post manager

2018-11-28

!16856 Bgc 18
!16844 update link to 2019
!16842 Greenh offers
!16838 Added to section on how to request a field event.
!16833 Create is the point of contact for shell and workhorse
!16832 Include MVC issue and improvement epics in category vision
!16826 remove reference to sales@
!16822 Add "Team Meetings" calendar instructions
!16821 Break 'announcing terminations' into more paragraphs
!16818 401(k) funding process
!16816 Added the DevOps Tools page to the community response channels and documented workflow
!16812 Improve screenshot compression guide
!16810 Added Index and fixed formatting issues
!16808 Move Territory info
!16807 Updated current object storage state in DR Design Doc
!16742 Add "What to work on" section for Create backend team
!16715 Remove incentive
!16654 Adding SSO exclusion from prohibition and added examples of removable media reference in the AUP
!16286 Outlines different interactions with security
!16026 Specify interface from Prioritization (PM) -> Execution (EM)

2018-11-27

!16798 update new orleans summit invitation letter
!16788 Update index.html.md. Add LittleSnitch Firewall as recommended software
!16737 Reformat EDU/OSS part of the CA handbook
!16700 Added a section for the Production Change Lock (PCL)
!16192 PII workflow
!15647 Terraform automation design doc

2018-11-26

!16756 update company call to new platform
!16750 Update index.html.md to add amendment section
!16718 Minor spelling corrections in 360 feedback page
!16708 Update Engineering Alignment
!16706 Update Support process for getting an on-call Engineer's attention
!16697 Fix some onboarding links after content was moved
!16694 create recruiting process framework section, update hiring links

2018-11-23

!16741 UX Research handbook updates
!16717 Handbook: support pages reorg attempt
!16671 Repeat the header for each stage in the maturity page
!16601 Document best practices for cross-domain-area collaboration
!16502 Add Global Maps & Territory Assignment
!16125 handbook: support workflow dormant process make uptodate

2018-11-22

!16722 Remove lingering references to CI/CD ops-backend team page
!16667 Handbook update for hackathon
!16318 added the OPS team will create a separate account in Salesforce instead of can do it ourselves.
!16194 add additional inquiry types

2018-11-21

!16705 Update reseller marketing kit page to include security
!16699 Fixing the broken links to Engineering Manager job family
!16691 Support handbook deep dive section
!16672 Update improving our processes section
!16593 Avoid offset meetings
!16588 Updated priorities for UX designers
!16388 Adding re-instating blocked accounts workflow  fixes https://gitlab.com/gitlab-com/support/support-team-meta/issues/1319

2018-11-20

!16683 Added missing step to contract instructions.
!16681 Update source/handbook/marketing/product-marketing/tiers/index.html.md
!16680 Update source/handbook/finance/sales-comp-plan/index.html.md
!16678 included SRE onboirding edits
!16676 Update community response channels overview
!16670 Fix link to Maintainer/Reviewer
!16663 Update index.html.md
!16662 updated laptop policy
!16658 fixes to Infra main page for Other Pages section
!16643 Minor spelling updates to global compensation page
!16634 Improve onboarding page.
!16633 Bringing the oncall page up-to-date.
!16613 Add note about announcing CE/EE settings changes
!16582 Added page on feature instrumentation

2018-12-08

!16666 Add best practice for transitioning 1-1s to new managers

2018-11-19

!16655 Clarified last step
!16653 mention instead of assign
!16648 three interviews per day, other scheduling edits
!16644 Update source/handbook/finance/department-structure/index.html.md
!16622 fix broken images
!16579 Added access control procedures to access management section - access removal timeframe for review by PeopleOps
!16510 Define maturity stages
!16196 Tam Handbook - Current Upgrading Customers
!15714 Update DMCA workflow

2018-11-16

!16608 add EKS setup file
!16602 how to set up email permissions and send on behalf of someone else
!16598 add new campaign channel
!16591 Updating CXC
!16583 Update handbook links
!16572 Added Acceptable Use Policy Blurb to Code of Conduct page
!16571 Local update team page
!16570 Update index.html.md revised link to security deck to point to new Nov 2018 deck
!16547 Jfinottochange2
!16516 Add security to our workflow
!16506 Fixing a few more places where FGU is still referenced
!16471 Resolve "Add pointing details to the data team page"
!16440 Update index.html.md.erb added to solution definition.
!16435 Add Combine consistency and agility to Leadership Page
!16421 Incident review process
!16217 first iteration of Infra OKR blueprint

2018-11-15

!16576 clarify sharing social links and referrals
!16575 Jj pmmhandbook1
!16574 Adding AUPolicy Link to Other Resources for Gitlabbers section
!16573 ak-pmm-responsibilities
!16567 Move pm content
!16565 Update index.html.md
!16563 ak-add-pr-link
!16562 open enrollment
!16554 add cigna information
!16545 adding thumbs up
!16541 Updated Error Budget description
!16536 Update 1:1 index.html.md subordinate -> individual contributor.
!16535 fix spelling
!16533 Point tech interview link to deep link instead of redirect
!16515 fix dormant username links in handbook
!16514 wording edits to DMCA workflow
!16513 Remove duplicate content between Job Families and Hiring pages
!16501 Add images and updates to MPM handbook
!16494 Update Product Handbook page to be explicit about dogfooding tracking activities.
!16480 Ak split pmm hbook
!16457 Restructure planning and roadmaps
!16430 Resolve "Internal channel convention"
!16360 Changing "Master" to "Maintainer" in Permissions section
!16304 Maintainer mentorship
!16281 Add how to become a maintainer for frontend

2018-11-14

!16508 Integrate Applying page into Jobs FAQ
!16505 Low context communications - Handbook update
!16504 Update PO process
!16503 Create post-interview instructions page
!16499 Add experience factor definitions for new backend engineer role
!16498 add images
!16496 update vacancy process to include recruiting tasks
!16495 Minor nit fixes while reviewing /handbook/product/categories
!16492 Made changes based on discussion with Jamie
!16490 Update Manage FE page
!16489 Added TOC per handbook style guide
!16488 Revert "Update index.html.md"
!16486 Updated to include more thorough guide for using ContractWorks
!16474 Update suggested email intro template
!16463 Cleanup database team page.
!16438 Update frontend themed call results and add next theme
!16436 Update retrospective
!16408 add process for administering secret snowflake
!16273 Update Metrics Meeting to include decision and action tracking in the presentation
!16243 move page instructions

2018-11-13

!16446 Add reference for Kenny Johnston.
!16445 Fix TOC on internal AUP page
!16443 Adjust Ops Product Leadership
!16439 Creation of new AUPolicy Page
!16434 Add a section about growing in Transparency to my README
!16428 updating candidate information in greenhouse
!16419 Update MVP announcement channel to #release-post
!15001 Design Doc for Disaster Recovery

2018-11-12

!16405 Continued work on /handbook/hiring/interviewing
!16391 Update MVP process
!16382 Values consistency and efficiency

2018-11-10

!16373 Edit security handbook 2FA guidelines
!16371 Adding high-level overview for new delivery team
!16370 Update index.html.md

2018-11-09

!16369 Add team pages for Release and Verify, remove CICD
!16366 add public sector contact form to scoring
!16362 Add slack alias to Monitor team page
!16359 Update security best practice 2FA
!16357 Add EDW security requirements to Data & Analytics
!16356 Jj xdr coaching page
!16349 Provide background for Engineering communication
!16340 Merge branch 'update-support-channels' into 'master'
!16339 Jj typos3
!16334 fix: Update typo

2018-11-08

!16337 Hiring handbook section rework - pt. 2
!16328 Removing PO approval for direct customers since all direct customer POs are null…
!16326 Fix #group-conversations Slack channel name
!16323 Re-organize /handbook/hiring around target audiences & function
!16320 link to Chorus training instructions
!16315 Fix broken link
!16312 removed extra -
!16301 Add implementation details about throughput
!16300 Adding new page for Chorus
!16299 Adding Chorus to the Tech Stack
!16298 clarify List Imports
!16296 Fix Licenses page link
!16284 Clarifies the role of Support Team at GitLab
!16283 Details how to respond to objections to the technical assignment
!16256 Draft a policy for engaging with comments and users on YouTube
!16252 Reorganize the sales team's front page in the handbook
!16251 Update on the company expenses
!16170 Developer productivity to be gitlab-docs maintainer
!16057 Add merch complaint instructions

2018-11-07

!16280 Update support team slack channels
!16268 Add Plan guidance on picking an issue to work on
!16265 removed links to individual sequences, redundant, add Gold trial nurture issue
!16263 update bgc policy to include sterling
!16262 tos to people ops
!16257 Add style for current post
!16247 Added note about infrastructure level approval for DB and server-level access
!16238 Adding a space - just one
!16193 Add throughput labels
!16152 clear up messaging on CE/EE vs pricing tiers
!16062 Update ee language
!15619 Updated UX Research processes

2018-11-17

!16253 Support Handbook Combing Updates

2018-11-06

!16250 add notification config to greenhouse and update offer package process
!16245 add Google Search Console and Google AdWords to tech stack
!16239 Linked to Sales Process for contracts
!16236 Updated slide deck link
!16227 Fix Distribution team members
!16225 Fix a broken link in the 'Developer productivity team' page
!16223 Change ap@gitlab.com to payroll@gitlab.com for contractors
!16222 Update index.html.md with gating asset procedure
!16218 Update source/handbook/finance/operating-metrics/index.html.md
!16212 Changed page title in link
!16158 Integrate CEO-101 FAQs into Handbook
!15882 Clarifying support policy for short-duration OOO
!15628 Add enablement instructions to the handbook
!15554 Minor Support Handbook Updates

2018-11-05

!16209 Removed Group Conversations deck template link
!16205 Rename file with proper extension and move to proper folder
!16188 Fix link to the patch release template
!16157 Add team meeting issue review process to Support Handbook
!16122 Move social hb
!15735 adding abuse incident section
!15702 Added process for contracts
!14589 Add tech writers to product categories

2018-11-03

!16183 cleanup of infra struct png
!16182 infra teams + org structure diagram
!16176 Fix PMM pages
!16172 Correct spelling error - Update source/handbook/leadership/index.html.md

2018-11-02

!16167 Update VP-Group Definitions - source/handbook/leadership/index.html.md
!16150 Update the number of pages in the handbook to 2k
!16143 update to ultimate, add links
!16133 Update index.html.md revised competitive app sec page
!16132 Update index.html.md revised PMM handbook page
!16130 Transpose the maturity data
!16129 Update index.html.md revise competitive marketing page links to app sec
!16128 Change exploring to implementing throughput.
!16127 Small spelling corrections on the EA index page
!16126 over 2000 pages in the handbook!
!16124 fix progression order
!16096 Junior developers -> junior engineers
!16092 Resolve "Update 'how to become a maintainer' to add new guidelines"
!16081 Add category epics to product handbook
!16015 2nd iteration on service levels and error budgets framework blueprint
!14734 Add SDR deck

2018-11-01

!16121 update list import information
!16114 Update guidelines for handbook hierarchical structure
!16113 Quick markdown formatting fix
!16112 greenhouse additional resources
!16105 Updated Manage board links for FE and BE
!16100 Add maturity to categories
!16094 Update index.html.md removed paragraph explaining difference of roles and…
!16093 Update index.html.md moved roles vs persona definition here.
!16090 add auto-tag info
!16089 Update fix typo
!16085 update broken link
!16082 Add DMCA workflow reference to security handbook
!16078 Update index.html.md removed dates and fixed formatting
!16069 Resolve "Update SA Triage process"
!15474 add tables of requests
!15471 conference policy
!14726 Adds a better explanation about inclusive interviewing.

2018-11-04

!16116 Adds issue #82 report to the research archive

2018-10-31

!16075 Update source/handbook/marketing/product-marketing/index.html.md
!16074 Summit leadership training integration into primary summits page
!16072 right link for STD form
!16068 Update fix font on report links
!16064 update payroll procedures
!16061 Update EE language
!16058 Reformat Info on the Page
!16055 Add link to dependency license pages to distribution handbook
!16053 Add next frontend themed call
!16051 Consolidate Opportunity information to Business OPS section
!16041 Rearrange handbook handbook table of contents
!16038 Change "remote-only" folder name to "all-remote" and fix related links
!16035 Update analyst handbook page to include Thought Leadership section
!16009 Test automation career path
!16001 Define order of what page to link
!15627 Update direct deal PO process

2018-10-30

!16040 More minor handbook updates
!16039 Ensuring people know that don't ask, doesn't mean don't tell for Time off
!16036 comp calc may be different after annual review
!16033 Add Data Integrity Policy
!16018 Update source/handbook/marketing/marketing-sales-development/field-marketing/index.html.md
!16013 Add info about expensing VPN
!16010 blueprint: service levels and error budgets
!16007 Still interviewing but not accepting new applicants = Draining
!16006 Updating the recruiting alignment to include Kike
!16002 Add social native activities
!15995 Update _categories.md.erb
!15817 Update general guidelines index.html.md into subheadings

2018-10-29

!16004 links need new target
!15990 Stating that medical related time off should also be communicated and moved to STD after 25 days
!15988 AmEx policy update.
!15986 Quickly removing a comma
!15984 Document manager as being the person who manages design tooling licenses
!15983 update greenhouse page and vacancy opening paragraph
!15976 Editorial style update
!15975 Add note on submitting minimal Expensify reports to avoid excessive fees
!15966 Link to new issue in Alliances project with template pre-selected
!15924 update interviewing page
!15865 Resolve "Add information for customer communication to TAM Handbook"
!15858 minor handbook support add link to feedback template
!15830 Add section on scheduling guideline and code review/submission
!15825 Update needs org workflow
!15763 support dormant username workflow update
!15323 Add design for GitLab CICD.

2018-10-28

!15958 Add alt links

2018-10-27

!15952 updating dotcom escalation point
!15703 Resolve "Create page for Legal process for Salesforce Negotiations"

2018-10-26

!15940 Update source/handbook/business-ops/index.html.md to add link to help issue template in _issues.help
!15931 Kl update crp
!15925 remove headcount spreadsheet until finalized
!15920 reorder tech stack to alphabetical order
!15915 iteration on delivery team addition
!15911 Add link to slack channel for CS team
!15910 Share as much as is useful.
!15897 add new campaign types& defs
!15896 Use the correct title for Delivery team EM
!15894 Resolve "Move pages to community section"
!15891 Resolve "Move feature pages to products"
!15888 correction to scoring definitions
!15886 Resolve "Move team pages under /company/"
!15873 add payroll changes doc
!15861 Need to fill out fields in SFDC: Expected Product and Expected Number of User in Stage 1 or Later
!15857 Add SPD/Fee Disclosure to the Hanbook
!15826 KL_Update source/handbook/marketing/product-marketing/index.html.md
!15788 Working on unscheduled issues for Plan team members
!15772 minor edits to the support onboarding page
!15669 Update Developer role to Backend Engineer
!15593 Adding Visual Compliance to the tech stack and also notes around opportunities…
!15302 Updated Manage page - team and unscheduled items
!15042 add note to carry over not-merged items for kick-off

2018-10-25

!15883 Molly add issue board
!15881 Minor handbook updates to formatting
!15880 From led to proposed
!15878 add training link
!15872 Security runbook updates
!15864 add information on manager input form
!15854 Resolve "Move find a speaker page"
!15846 Clarify image crediting
!15843 compress common links; split mission and vision
!15839 Resolve "Install page updates"
!15835 Add links to people
!15833 Move product categories back to markdown
!15832 Resolve "Move Culture section under Company"
!15829 Added Boston CISO & CIO event details
!15824 update vacancy process in greenhouse
!15818 Resolve "Move topic pages to solutions"
!15812 updated security handbook page with access process information
!15799 Move product pricing page to CEO folder
!15791 Added more info to Data Page in Handbook
!15730 updated access request process note on environments page
!15590 Fix typos and links
!15534 remove outdated info

2018-10-24

!15823 modify opp close date.
!15815 update close date to align w/ sales process
!15814 Added link to Contract approval and procure to pay process
!15811 Add Security Awareness Training provider
!15808 Offer Signatures to include Recruiting Director
!15807 Added word "contract" up higher.
!15805 Update source/handbook/marketing/product-marketing/enablement/xdr-coaching/index.html.md
!15804 Move instruction for work in progress feature
!15803 Add instruction for proper use of the work in progress feature
!15797 Update the root cause analysis page filename and links to it
!15790 Fix some links in blog handbook
!15789 infra/blueprints cleanup
!15784 Convert "post-mortem" to "root cause analysis" throughout the site
!15782 Add Slack UI tip
!15781 Remove areas
!15780 Resolve "Update /sdlc links"
!15779 fix broken link
!15778 Add map for mileage
!15776 Resolve "Move licensing FAQ"
!15767 Reformatting 'handbook guidelines' under sub-headings
!15755 Make asking for peer reviews a bit more defined by having a minimum stated
!15667 Update Exchange Rate policy for clarity
!15650 align content marketing team to dev and ops integrated teams
!15645 added section about stable counterparts
!15610 Gerir/infra/blueprint/delta
!15409 Markdown guide: how to embed GitLab Snippets in md files
!15278 Add people ops calendar

2018-10-23

!15775 Update post event process
!15764 Update add Gartner ARO page link
!15758 Add scheduling info to hb
!15757 Fixes a few typos in distribution eng. manager
!15756 Update links from categories
!15754 Update investigation procedure
!15748 Correct the links for EM for Distribution
!15736 Resolve "Organize support pages"
!15721 Terminology Update
!15666 added postType to definitions and frontmatter
!15658 Remove security examples
!15591 Update product handbook to utilize design system to work autonomously
!15348 Create a team page for Delivery team

2018-10-22

!15734 Resolve "Move contact page"
!15733 add more greenhouse info, remove lever page
!15726 clarify account ownership
!15725 added access request directions to tech stack
!15724 update IT roles links
!15723 Update campaign cost tracking in Marketing Ops page
!15722 Add an about page for Marin Jankovski, EM for Distribution and Delivery
!15712 Rename functional-group-updates project to group-conversations
!15707 Resolve "Move company pages under /company/"
!15705 Added finance budget approval
!15704 Resolve "Add security to footer nav"
!15685 Add async standup description to Monitor team page
!15677 Update index.html.md with new MPM Support process for events.
!15633 Medium/linkedin handbook update
!15631 Event social process update
!15622 Make the 'Accepting merge requests' workflow consistent
!15515 Resolve "Reconcile stages.yml and capabilities.yml"
!15107 Add cross post section to hb
!15078 Release post - GitLab 11.4

2018-10-20

!15697 Resolve "Move cloud image page to handbook"
!15696 Add website naming conventions
!15692 Add links to main slide files under auto plays. Fix intro paragraph position
!15472 Add info about 'Requires e2e tests' and how it is to be used

2018-10-19

!15690 correct no toc tags
!15686 add defs to glossary
!15681 fix campaign definitiions
!15680 Update list of Security Department resources.
!15676 add privacy for public exposure
!15675 Update index.html.md
!15672 Add off-line demo instructions
!15659 Add Distribution training session DIS007
!15655 add video
!15653 update details
!15640 remove bad quality desk
!15637 Cigna STD
!15507 Improved UX workflow graphic to better reflect documented dates
!15343 Update link to internal issue tracker for Gold requests
!15281 Quality team structure

2018-10-18

!15644 Move cloud native ecosystem page
!15643 Work second.
!15642 add identifying quality post section
!15639 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15638 swag updates
!15629 update pre/post-event campaign status deetails
!15625 Resolve "Cloud native enablement page"
!15621 Use community relations vs. community marketing
!15615 Added definition for monthly active group
!15609 update issue board details
!15605 Changing references of WoW to Milestones, adding theme doc and notes about standup and retro
!15599 Resolve "Add demo-ready environment reference for SA's"
!15596 KL_ Update source/handbook/marketing/product-marketing/index.html.md
!15329 - infra planning blueprint
!15324 Resolve "Document blog analysis finding in HB"
!15298 Resolve "Deprecate /sdlc"
!14995 Add team members to the Distribution handbook.
!14790 update tables in Production Labels for Change Review

2018-10-21

!15635 Scheduling security issues process
!15276 Edited link details for sending invoices and executed contracts to ap.

2018-10-17

!15602 update link to issue board
!15594 Adding Visual Compliance to our tech stack
!15579 update the link
!15578 add details related to issue board in mktg ops section
!15573 Our Listed Initial Sources are the only supported Initial sources via a validation rule
!15570 Added payroll email address under Communication section
!15568 updated email address for contractor invoices
!15563 Corrected the date formats on this page
!15559 Fixed broken link for support onboarding issue
!15556 add workflow video
!15548 clarifying the need to notify managers of time off.
!15537 Consider tradeoffs of video calls
!15535 Added details on instructions for considering a partnership
!15504 Cblake xdr roles
!15469 Resolve "Move and 301 redirect /comparison/* to /devops-tools/*"
!15413 Resolve "Flesh out data page of handbook"

2018-10-16

!15552 Clarify process for updating Gitlab.com status
!15547 debit card
!15533 Updates to sales closing process
!15530 Remove TriNet
!15525 correct mistype in routing rule
!15520 Added planning information to our home page.
!15514 Business OPS handbook updated
!15509 Updated gemstones description
!15460 Reorganize Community Relations handbook
!15452 Update ContractWorks instructions
!15385 Update Acquisition Process Overview: source/handbook/alliances/acquisition-offer/index.html.md
!15246 Changing Benchmarks Based on Role Requirement Changes
!14493 Added MAU definition to operating metrics

2018-10-15

!15506 Update URL for Group Conversations (formerly FGUs) and fix broken links
!15503 Named Account Ownership update
!15498 Returning swag typo fix
!15493 Resolve "Add messaging lead to upcoming release posts"
!15490 Add 2018 Timeline for Comp Review
!15488 Cblake patch1015 add content to manager section of roles
!15483 adjust response time
!15480 add eva, fix finance recruiters
!15466 Move and elaborate on product vision
!15453 add holistic UX to ux handbook
!15451 Update PO requirements for closing deals
!15388 FGUs should be renamed to Group Conversations
!15361 add 3 no rule with Dan
!15352 Add Chef Automation design doc

2018-10-14

!15461 Expand process for epics

2018-10-13

!15457 20181013 Landing page and Handbook updates
!15449 rmv dup source
!15447 internal control addition - COA admins
!15236 Resolve "Deprecate sdlc.yml"

2018-10-12

!15445 Update directions for asking handbook questions
!15440 Add initial source table to handbook
!15437 Update export
!15424 add code review tag
!15422 HSA Transfer
!15418 create recruiting alingment page
!15416 Group Conversations to replace FGUs
!15414 add best practices
!15412 lever to greenhouse for job families and vacancies page
!15410 Added "Engaging the Security On-Call" section immediately after the "Security…
!15407 Add Admin Notes process
!15406 Updated index.html.md with the Security team on-call section
!15405 Rename backend-retrospectives -> async-retrospectives
!15397 Mainly fixes link in topic about release posts
!15395 updated CW log-in request instructions
!15394 Cblake enterprise IT roles page
!15366 update how ux work is assigned
!15364 KL Update source/handbook/marketing/product-marketing/enablement/index.html.md
!15346 Add community response channels workflow sections
!15342 Distribution Open Work Day page
!15339 update Company Card Policy

2018-10-11

!15375 format update
!15371 adding example of participating in live broadcast to transparency value
!15367 Update reports relevant to XDR enablement
!15357 Detail for document process
!15356 Add details re zoom license
!15355 style consistency: deuppercase headings
!15351 Specify "technical debt" as not a "boring" solution
!15345 Auto generate changelog
!15338 live demo instructions in toc and change i2p to p2m
!15332 Update language to move away from "cost of living," which is misleading
!15331 Update Gartner information on other reports
!15326 first iteration to GitLab Access Requests Guidelines
!15320 Wrong support channel listed
!15274 adding instructions to optimize images
!15261 Updates from 2018-10-09 at risk triage
!14779 GitLab.com stability update

2018-10-10

!15328 swag updates
!15325 Create a Data and Analytics space in the handbook
!15318 Add community response channels overview
!15317 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!15316 generalized instructions
!15314 Resolve "preparing confidential blog posts"
!15313 Add latest overview demo
!15310 Added updated links for instructions to ContractWorks.
!15309 Improve Create team page somewhat
!15307 Updated to line up with new Contract Approval Workflow
!15299 formatting for headers
!15293 xdr enablement Enterprise IT Roles 2018-10-10
!15290 Update dates and descriptions for Forrester reports
!15228 updated Infra FGU responsible person (me)
!15202 Enhance Distribution infrastructure maintenance documentation
!15182 Added step to "Creating a New Page" section
!15000 edits from review apps to code review and change i2p to p2m.
!14931 Update to Lead Routing based on new rules as of 2018-10-01; removing Strategic segmentation.
!14191 Generate a changelog for the handbook

2018-10-09

!15289 fixing link
!15288 rmv outdated tech
!15284 Update remove old forrester content
!15279 Avoid use special characters in branch name that people copy/paste
!15268 Update export info in handbook.
!15267 rmv tech stack details not used any longer
!15263 Chart of Accounts Policy
!15255 add medicare notice to benefits page
!15249 Add Frontend team pages
!15248 Prioritization section for Manage team
!15242 Clarify how to add yourself to team page
!15241 added oct 2018 newsletter
!15240 updated gemstones
!15237 Add information on what to do if someone is working on a ticket that you'd also like to work on
!15201 Fix typo in index.html.md
!15178 Resolve "Create Vendor Contract filing process page"
!15171 Evangelist program page
!15058 Jarv/add canary design

2018-10-08

!15233 add send limit to outreach info
!15227 How to credit blog posts
!15222 Clarify criteria
!15220 Why business cards for all.
!15215 Adding information about how to become an interviewer.
!15214 Add LinkedIn
!15209 Add License Management report
!15191 update company and fgu call instructions
!15188 updated TAM index page
!15139 Initial CI/CD Infra Blueprint
!14841 Add page outlining disaster recovery concepts.

2018-10-07

!15195 Fix multiple pages w/ spelling formetting and links

2018-10-05

!15187 Add ToC
!15181 Jj xdr coaching
!15170 Update handbook - move XDR content to separate dedicated page.
!15168 Added instructions on how to request access to YouTube
!15166 Update support handbook main page
!15165 Update move content from main AR handbook page to this page.
!15162 20181005 mpm section updates
!15157 add bizible definitions
!15155 Add link to Marketing Programs
!15146 Add Bizible definitions and usage
!15145 update fgu to change names and add engage
!15143 Update fixing some typos, adding dates to reports, adjusting layout
!15124 Updated handbook typo
!15116 #15 Update wording
!15073 Update issue escalations workflow
!15064 [Quality] Add a link to the known QA failures
!15030 add blurb around maintaining vision epic/issues up to date.
!15015 Added link to vendor contract approval process
!14804 Geo Planning Board link update

2018-10-04

!15141 Resolve "New AR handbook subpage for XDR training"
!15132 Clarify inactive issues - blog hb
!15131 Remove Forrester VSM info, because link to VSM page is here.
!15128 Fix a typo: chang -> change
!15126 Add on-call summary description to SRE handbook page
!15123 Velocity typo and clarification
!15119 add best practices
!15111 Add events calendar
!15103 Modify scoring & record creation
!15091 Updated status info

2018-10-03

!15100 fix tool page template and make website edit instructions talk about using it
!15092 Adding a "the" as a candidate example.
!15081 Add professional services rqst details
!15080 Add example of standalone specialist job families
!15074 Added link to Manage playlist
!15072 Add crosslinks between sections talking about ambition
!15067 Updates to CHD
!15066 Added "mandatory" comment on details for event to be added
!15065 Resolve "add workflow to blog handbook"
!15063 add link to email policy in rules of engagement
!15061 Link directly to the template
!15053 Fix ERB templating in ops-backend/configure/index.html.md.erb
!15050 Add email signature to tools-and-tips page
!15049 add MPM details to duties chart
!15039 Updating the 360 page to remove Lattice
!15021 Update hack day instructions
!14976 added detail on trial process
!14935 Added security facet in test planning.

2018-10-02

!15036 add link to issue board
!15023 Updating page to include instructions for specialist families
!15017 Add blackout notice to handbook
!15009 Adjustments to alliances handbook
!15005 Update ops-backend/configure/index to match new template
!15004 fixed tiny style typo on EJ README
!15002 ak-move-press-boiler-plate-section
!14997 fix spelling mistakes
!14996 Update Plan backend handbook page
!14993 Fixing empty alliances handbook page and adding inbound request section
!14991 Updated prioritized board link for Manage
!14984 fix dalia's role and update monitor team name
!14982 update blog handbook
!14946 Add quality team’s project management process
!14753 Capabilities are a grab bag.
!14652 updated wording for term departures

2018-10-01

!14971 Clarify instructions for adding features
!14962 Fix a few typos in source/handbook/engineering/quality/test-engineering/index.html.md
!14960 Add team members to Monitor team page
!14956 Update handbook for Content Hack Day Q3
!14953 Build individual team pages using data from team.yml
!14947 Tiny grammar fix turned reword for meetup schedule
!14943 Add link to dir readme and update CI/CD names
!14940 Template for team pages
!14938 RACI in README
!14933 Adding the MSA or EULA effective date if the client/prospect will not sign our order form.
!14907 updated Terminus section and swag.
!14789 Update blog handbook
!14303 Fix link + better description for adding blog posts social sharing image

2018-09-30

!14937 Management span.
!14936 Emphasizing velocity
!14926 20180929 mpm section updates

2018-09-29

!14912 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14911 fix URLs without titles
!14707 Clarify that GitLab Gold is available for private accounts
!14617 Added test engineering, plans and process to the Quality handbook

2018-09-28

!14871 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14867 Update swag requests
!14862 Remove arrows from Forrester graphics
!14858 Update source/handbook/tools-and-tips/index.html.md
!14857 Update source/handbook/marketing/product-marketing/competitive/application-security/index.html.md
!14852 Add CFO to approval process
!14844 Resolve "Correcting a grammar mistake in the Gitlab handbook."
!14813 Adding an alliances handbook
!14808 Updates to engagement rules and adding MQLs
!14580 clarifying spending money
!14265 adds gdpr article 15 workflow
!14027 Create "How to Respond to Tickets" Page

2018-09-27

!14859 Added detail around "value" to the person.
!14851 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14850 Updated Email Communication Policy section
!14837 Clarifying that if no level is indicated, it is intermediate
!14833 Update Forrester list to remove CI tools. It's above.
!14830 Update remove ARO from future reports
!14824 Update source/handbook/marketing/marketing-sales-development/sdr/index.html.md
!14822 Wiring Design to Infra main page.
!14817 Add notes about ambitious planning to product handbook and direction page
!14816 Fix "Geo development" link
!14807 Update to include lessons learned in handbook
!14805 update to pro rated language in director comp
!14796 infra/5088: storage nodes design
!14784 initial infra design and template
!14296 Fix broken link to upgrade metrics on distribution page

2018-09-26

!14788 Move content marketing to corporate marketing
!14777 Reword Create team description and link to 2019 product vision.
!14775 Adds two extra points to the how to become a maintainer guide
!14774 Remove step to unlabel from Distribution triage documentation
!14773 Update post event f/up to match process
!14770 Links updates and change to APAC call time
!14768 Dalia's readme
!14733 example to clarify stock options for promotion
!14608 Add 'team calendar' section to monitoring team page

2018-09-25

!14757 Fix CI/CD typos
!14754 Adjusting the language for transfers to add clarity
!14743 Update source/handbook/git-page-update/index.html.md
!14740 GDPR Workflow Fixes
!14730 Update handbook with training docs from week 1
!14723 Update ops backend configure team page
!14714 Fix links which describe how we decide what is paid and what tier
!14713 Add GCP Security Guidelines Policy link to internal doc in handbook
!14712 Add security-aware dev report to archive
!14673 Rename Community Marketing to Community Relations in documentation
!14667 Fix minor typo on Communication page

2018-09-24

!14704 Add dev research report to archive
!14702 Example for candidate on how to edit the handbook
!14694 Move Secret Snowflake page to the People Operations section
!14692 additional wording to internal transfers.
!14688 Update editing paragraph to get rid of mailto
!14687 Update training paragraph.
!14686 Clarify role of backups
!14681 add results from survey page
!14676 Metric Meeting Format
!14675 Update segmentation in Business Ops Section
!14672 Adds GitLab instance survey report under "GitLab.com"
!14642 Add Bora as the OSS Project expert
!14614 Adding HRBP to review discretionary bonus
!14558 Update index.html.md
!14402 Update EDU process

2018-09-22

!14660 add demo link
!14656 Minimize pressure to work long hours
!13955 GitLab 11.3 Release Post

2018-09-23

!14653 Update source/handbook/finance/operating-metrics/index.html.md

2018-09-21

!14649 Added logo specifications to Design System
!14644 Update the email request process
!14633 Add EMEA Support / Sales / CS cross functional meeting
!14627 Fix broken link for Jetbrains license management in "Spending Company Money" section
!14625 documenting secret managemnent
!14621 Add Security Products header and anchor
!14618 Infrastructure Blueprint
!14607 Rollover to Betterment

2018-09-20

!14601 non-reimbursement expenses
!14600 Update index.html.md.
!14595 Add support and docs cross functional meeting
!14590 Rename engineering_areas to capabilities
!14586 Clarify experience factor template team member input section
!14565 adds cross functional meetings
!14529 Update: Adding Abuse team to workflow
!14433 Move Monitor team sections around, remove technology
!14403 Changes to the Geo Team frontpage

2018-09-19

!14564 contractor invoice
!14562 add new slack channel
!14560 Add deprecaed doc to the sales enablement training page on PMM part of website
!14551 Add community contributions to product priority
!14546 Update fixing errors by deleting section
!14533 Fix playlist link
!14527 Update Marketing Handbook links
!14523 Fix several issues with communication page.
!14517 Removed link to article that doesn't exist anymore
!14502 Flow one
!14498 handbook: support: add chair, internal requests
!14479 Define the difference between "team leads" and "managers" at GitLab
!14449 Added Vendor Contract process

2018-09-18

!14508 Update analyst handbook page with training
!14507 add links to pipe-to-spend links to Update source/handbook/business-ops/index.html.md
!14500 entire devops lifecycle
!14495 Warn about Slack private groups
!14486 fix broken greenhouse link
!14484 remove referral, update greenhouse with zoom, removed sections in lever already in gh
!14482 Remove Robert from the Quality team page
!14478 Update update with education section of analyst reports
!14476 add domestic partner hsa information
!14469 Removing AZ
!14467 Define EULA Acronym
!14466 Add TOC.
!14465 Adding Outreach.io Call disposition info to handbook
!14453 Entire DevOps Lifecycle and 200 percent messaging
!14452 Secure Team - Add YouTube playlist
!14450 Jj removing maturitymodel
!14448 AR Workflow for refunds
!14442 Move redirect setup policy to the handbook-usage page
!14333 Fix link to image, and make Markdown source conform more to standards.
!14312 Explain why we still use "Security Products"
!14204 Fixing a typo in the handbook
!14190 Update the number of contributors to GitLab CE
!14128 Add bullet point in Communication linking to Chat channel page
!14037 Update "hiring SOs/family members" policy to address concerns of privacy

2018-09-17

!14446 Add social media profile assets
!14441 Replacing growth marketing with pipe-to-spend
!14440 Fix broken links to the /hiring/roles/ folder
!14439 Fix broken link to success_image
!14438 added sales enablement
!14435 Add new experience factor worksheet with soft skills, team member inputs
!14423 more updates to reseller marketing kit
!14420 KL Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14412 add inmail issue template Update source/handbook/marketing/marketing-sales-development/online-marketing/index.html.md
!14411 Cigna ID Cards
!14409 Revert "Merge branch 'complete-devops-lifecycle' into 'master'"
!14404 PS Opps must have a Parent Opp
!14400 Reviewers and Maintainers process
!14394 Add instructions for tool logos on home and compare pages
!14391 swag updates
!14387 move capabilities from pricing page
!14382 Update handbook pages via new community contribution workflow
!14354 Updating Barbie's schedule Hours preferences under EA
!14344 Move Secure page to direction
!14340 Add theme for Ocotober frontend call
!14316 Flatten categories and capabilities to make it easier to communicate and reason about.
!14197 Add advocate-for-a-day Slack channel to CM handbook

2018-09-16

!14390 moving some swag stuff to just be in corporate marketing
!14388 Update source/handbook/marketing/product-marketing/reseller-kit/index.html.md
!14384 Resolve "Comparison PDF Generation is Broken"
!14334 Update mentions of Complete Devops

2018-09-15

!14380 Add notice about adding links to categories and capabilities
!14377 Add DevOps to "Is it similar to GitHub?" message
!14352 Added note about 'partially' flag to 'tools' field.

2018-09-14

!14367 401k Information
!14361 Standardize on complete DevOps lifecycle
!14330 Link into Greenhouse information, remove more references to Lever
!14323 Add pipe-to-spend to Marketing Metrics section in source/handbook/business-ops/index.html.md
!14317 Update content and links to reseller marketing kit
!14214 Make it simpler
!14207 Replacing availability with Team Meetings Calendar.
!14161 Update meltano team roles

2018-09-13

!14301 Update Exec preferences
!14298 Minor Manage Team page update
!14290 added manual way process for Non ACH and Non US Residents
!14287 fix image
!14283 moved swag from fm
!14282 moved swag to corp marketing
!14279 Revert note about registry not working with canary env
!14273 Adding notes that Parent account is the Ultimate Parent Account in SFDC
!14266 Add devops interview report to archive
!14262 Update MVC section with thin content details
!14242 Resolve "Update categories to use stub vs name"
!14212 Support workflow: needs-org: add resync
!14209 remove link written over
!14152 Update Supporting Community Individuals CA handbook
!14138 support workflow: update/rename 2FA
!14023 Creating reseller marketing kit page
!13996 handbook: add link to support email workflow

2018-09-12

!14261 Changing tone
!14258 Add link to Tommy's README
!14250 Remove hiring order list
!14244 comparison summary instructions
!14241 editing XDR coaching
!14236 Fix services .com support bootcamp link
!14234 fix headers on greenhouse page
!14229 adding XDR coaching to the enablement page
!14223 Update source/handbook/engineering/career-development/index.html.md
!14216 Add partial reimbursement language
!14203 Update field marketing page
!14179 Specifying confidentiality rule for security issues
!14137 adds information request workflow
!14127 Add new structure for Monitoring Team handbook page

2018-09-11

!14218 featured blog post instructions
!14211 Eric's Links
!14208 Servant leader
!14194 update referral info for GH
!14193 Updates to Benefits with Lumity
!14184 Never too high, or too low
!14181 clarify website scope and ownership
!14180 Clarifying non-traditional background
!14151 Update source/handbook/engineering/infrastructure/production/index.html.md
!14079 Added some additional language to the initiative part. Managers and employees…

2018-09-10

!14175 clarify prime commuting times
!14168 Greenhouse-commits
!14146 Added retro info to Manage page
!14145 Update zoom info
!14143 Added Functional Approval defintion
!14130 Add sre report to ux archive
!14090 Update security paradigm link
!14062 Update source/handbook/engineering/career-development/index.html.md

2018-09-07

!14135 Add Lumity Payroll Processes
!14118 Documenting Iconography as part of our Marketing Design System
!14105 Added interviews with churned users report
!14098 Fix a typo on the Quality page
!14086 adding some language around career development roles and responsibilities for…
!14008 Offboarding Procedures: updating for clarity

2018-09-06

!14100 Update index.html.md
!14082 Updates to monitoring page
!14080 Resolve "move case study publishing process to customer reference handbook"
!14078 Rename Product Core Values to Product Principles so it's not confused with company values
!14073 update the campaign member status
!14071 Fixes various links for the public dashboards
!14070 Fix broken arch image and atom is opionated about whitespace/punctuation.
!14069 Add note on manually scheduling coffee breaks. Improve instructions to add new team members via the Web IDE.
!14057 Note how to request an account on Staging. There has been multiple Slack…
!14055 Rename Security Features page to Security Paradigm
!14046 Update source/handbook/marketing/product-marketing/customer-reference-program/index.html.md
!14044 Add social takeover notes
!14042 Update process to be more accurate
!13975 Add security features page

2018-09-05

!14043 Fix small typo in source/handbook/engineering/career-development/index.html.md
!14040 crosslink campaign expense policy to finance handbook
!14039 deprecate spreadsheet
!14031 Update source/handbook/values/index.html.md
!14022 reupdate company call
!14018 Add gitlab-ce#48847 to UX Design archive
!14012 Add section on career coaching for engineering, senior dev template
!14006 Career Dev components
!14004 Eric readme
!14003 Add github ci cd faq
!14000 corrected run-on sentence on spending company money
!13999 Adds research report to research archive
!13998 Add new depts and allocation methodology
!13990 Typo
!13970 Fix links to dashboard graphs

2018-09-04

!13972 Rename eShares to Carta
!13971 Pension Edits

2018-09-03

!13960 Clarify Sales OPS link to BizOPS