Note: The Account Plan object is currently in a testing phase now with the US East Team. Updates will be provided as this object is rolled out to the rest of the sales team.
The Account Plan object in Salesforce is used to document the strategy around selling to a strategic prospect or customer account. Here, you will enter the plan status, IACV bookings goals, notes, any business or technical problems that you plan to highlight, the solutions or goals that you plan to present, the GitLab strengths that you plan to leverage, and finally any potential barriers you foresee with this account.
Once you've added this information to the Account Plan object, you will then start to add various components related to the account plan, such as the Team, Key Contacts, and the Opportunities.
The Account Plan Team will consist of GitLab employees who will work together to bring the account plan to completion. Team members might include the Sales Development Representative, Account Executive, Account Manager, Regional Director, or Executive Sponsor.
The Account Plan Key Contacts are prospect or customer employees who will play influential roles in bringing GitLab into the prospect or customer account. These individuals may be final decision makers, internal champions, or others who might be of high-influence in the organization.
Account Plan Opportunities are how to track the opportunities created from the account plan. The information captured from these opportunities will feed formula fields in the Account Plan object towards goal attainment.