The Enterprise Applications Team implements and supports specialized applications that support our business processes within GitLab.
We are directly responsible for all of GitLab's finance systems and Enterprise Applications Integrations. We build and extend these applications to support the processes of our business partners and rationalize our application landscape to ensure it is optimized for efficiency and spend.
Our team ensures the availability of these applications and integrations through monitoring and alerting. These internal-facing applications include a multitude of different applications and environments, including Zuora, Adaptive Planning, Netsuite, Expensify, etc. We are also responsible for the IT Audit and Compliance function to ensure we pass SOX Audit for our IT General Controls (ITGC).
Our Enterprise Applications team is made up of a combination of roles to best support the services we offer. Learn more about each by clicking on the tiles:
For process flows, integration diagrams and more, check out our Business Systems Documentation pages:
Every issue will have a scope tracking tag showing the current status:
BT:Backlog- Unless a due date is indicated or urgency specified, non-access related issues will go into the backlog and prioritized bi-weekly
BT:To Do- Team will look at the issue within a week of submitting
BT:In Progress- Team is currently actively working on scoping out and gathering requirements
We also use labels to identify the responsible group within Enterprise Applications:
BSA- business systems analysts issue
BT Finance Systems- finance admin issue
BT Integrations:Kanban- integrations team issue
IT Compliance- IT compliance team