Hi, I'm James, I'm currently a Manager of Customer Success Managers in EMEA. This page is intended to help others understand what it might be like to work with me, especially people who haven’t worked with me before.
I joined GitLab in September 2021. Prior to joining GitLab I worked in a number of roles spanning the Software Development Lifecycle. I've worked in automotive, biotech, enterprise storage, high performance computing and IoT as a Software Engineer in Test, Software Engineer, "DevOps Engineer", DevOps Lead, Platform Architect and Head of Platform for Arm, Biorelate, Jaguar Land Rover and IBM. I have been a GitLab user since 2015 when IBM positioned it as the future of SCM within enterprise storage and an advocate ever since.
I typically work 8am-6pm on Mondays and Tuesdays and 9am-4pm the rest of the week (Covering the school runs). The best way to reach me is on Slack, or tag me in a GitLab issue
Whenever possible I prefer to communicate async, but I'm happy to have a meeting if async is not effective or appropriate for a situation. If you'd like to invite me to a meeting, please give me a heads up and let me know what we'll be discussing. I work best when we have a meeting agenda shared ahead of time.