Some Professional Services Offerings, such as non-customized Education Services courses, Rapid Results implementations, and other out-of-the-box implementation packages can be sold as a standard SKU. Professional Services SKUs can be easily added to an order within Zuora and do not require creation of a custom SOW.
Below are the current SKUs broken out by services category. For a detailed list including pricing see the Full Catalog page.
Currently, the following Education Services course SKUs are available within Zuora and can be added to any quote without using the Services Calculator or a SOW. Most courses have both an on-site and a remote delivery SKU. In the case of onsite delivery, travel and expenses (T&E) is billed separately to the customer based on our Professional Services terms and sponsored travel policy. Customization of any of these standard courses will require use of the Services Calculator and further project scoping as well as the custom SOW approval process and signature by customers.
|GL-BAS||GitLab with Git Basics Training||Plan, Create, Verify|
|GL-BAS-R||GitLab with Git Basics Training - Remote Delivery||Plan, Create, Verify|
|GL-PM||GitLab for Project Managers Training||Plan|
|GL-PM-R||GitLab for Project Managers Training - Remote Delivery||Plan|
|GL-CICD||GitLab CI/CD Training||Verify, Package, Release|
|GL-CICD-R||GitLab CI/CD Training - Remote Delivery||Verify, Package, Release|
|GL-ADM||GitLab for System Administrators Training||Manage|
|GL-ADM-R||GitLab for System Administrators Training - Remote Delivery||Manage|
|N/A||GitLab Specialized Training||varies by scope|
|GL-DOF||GitLab DevOps Fundamentals Training||All|
|GL-IS||GitLab InnerSourcing Training||All|
|GL-IS-R||GitLab InnerSourcing Training - Remote Delivery||All|
We are planning to release additional Education Services SKUs designed to increase our scale and reach to GitLab customers. For details review the issues in the Education Services Project.
To submit an Education Request, create a new issue and select the education-request template and fill out the necessary details.