The Professional Services (PS) Engagement Manager is responsible for helping Solution Architects (SAs) get custom Statement of Works (SoWs) approved. The process typically includes the following activities.
An initial meeting with the SA to understand the customer’s expectation
Updating the Services Calculator generated SoW based on the initial SA meeting
Updating the draft SoW based on feedback from the SA
Creating a cost estimate
Providing clarification to the PS Director in order to obtain approval for the SoW
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