Programs are developed using input from TAMs, customers, and other GitLab resources. Our goal is to provide customers with useful ways to serve themselves. We provide the following:
Onboarding resources for customers
Stage enablement email series
Webinar setup and insight
Education, best practices, and planning resources for customers and GitLab team members
Gainsight playbook setup and maintenance
For more information about Customer Programs, including how to request new or contribute to existing programs, or add contacts to Gainsight, see the Customer Programs page.
The Onboarding Quick Guide project template will allow customers to self-service the materials provided from the email templates. The following video provides an overview of how to use the Onboarding Quick Guide project template.