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Customer Deployment Types

Customer Deployment Types

During customer onboarding, these fields should be filled out in Gainsight. Deployment types definitions for customer attributes on the Gainsight C360:

Customer Conversion Source

The purpose is understanding where the customer came from — this is about sourcing (e.g., marketing/SDR'ing as an analogy). Each customer should fit into one of three buckets regardless of when they started using GitLab:

Hosting

What is the customer's main deployment type?

Deployer

Addresses the question of who did the work to deploy them?

Provider

Logs what (cloud) provider the customer uses or if they're on-premises

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