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Customer Deployment Types

Customer Deployment Types

During customer onboarding, these fields should be filled out in Gainsight. Deployment types definitions for customer attributes on the Gainsight C360:

Customer Conversion Source

The purpose is understanding where the customer came from — this is about sourcing (e.g., marketing/SDR'ing as an analogy). Each customer should fit into one of three buckets regardless of when they started using GitLab:


What is the customer's main deployment type?


Addresses the question of who did the work to deploy them?


Logs what (cloud) provider the customer uses or if they're on-premises

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