Gitlab hero border pattern left svg Gitlab hero border pattern right svg

Mike Terhar's README

Mike Terhar README

I'm Mike and I'm a Federal Technical Account Manager. This page is intended to help others understand what it should be like to work with me, especially people who can't figure out what I'm doing. Some of this is aspirational so please call me out any time I don't live up to my own values.

Please feel free to contribute to this page by opening a merge request.

About me

My background is a "de facto IT guy" who got started in the 1990s just to play Doom against my friends. Now, 30 years later, I have been a system administrator, programmer, project manager, strategist, and application security professional. You may notice that those are the skills that various stakeholders who would interact with GitLab-the-product. I think this makes my TAMing exceptionally effective at meeting the users where they are and enabling them… though this means a lot of the regular TAM activities are tough for me to keep up with.

That last bullet is one of the reasons I love GitLab. I've also been exposed to psychological safety in other formats, some more aggressive than others. I believe GitLab's balance of polite and candid is the best mixture to the type of work we do.

I attribute a sizable amount of success to people feeling comfortable enough to voice concerns or point out perceived deficiencies, then the DRI to select a course and just do the thing. The mixture of listening and bias-for-action moves us forward in a good direction. The inclusivity and diversity to bring in fresh and different ideas allows that listening and bias to have a better idea funnel. It's all tied together, and it's beautiful when it works.

How you can help me

My working style

This section should probably be two sections. One about how I want to work and the other filled out by folks who actually work with me to say how it really is. Then I'll have some goals.

Aspirational working style

Actual working style

Submit some MRs to add how I work. I'm not a code owner so anyone who is a maintainer on this repo can merge it in. Just let me know at some point so I can receive the feedback.

What I assume about others

What I want to earn

Communicating with me


Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license