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Support Engineer Compensation Roadmap
at the intermediate level in San Francisco, CA USA
||The description and career development materials need to be unified. The title is fine.
||We are attracting top candidates, and are routinely on or above our hiring plan.
||There may be sensitivity around the Backend Engineer benchmark being raised in October 2018 because it is a peer to this role.
||The role is at the 75th percentile based on our market data.
||This benchmark is at or above those of comparable roles
||This role has incentive bonuses at the Distinguished/Director level and above, but not at the Staff/Manager level
- Materials include the title, the job descriptions, and career development artifacts.
- Recruiting is how we are doing against our hiring plan.
- Employee Satisfaction can be based on survey results, comments in 1:1's, etc.
- External Comparables should be based on market data and come from our Total Rewards Analysts .
- Internal Comparables are based on other GitLab role benchmarks that are typically paid at the same rate and should be agreed upon by our Total Rewards Analysts.
- Bonus is based on whether a bonus should be paid, and whether the amount is correct based on market.
- A = People are happy, we easily meet our business goals, and we compare favorably to peer companies.
- B = Most people are happy, but we can be always be better.
- C = People are split but we think we know what we need to do but we need to get it approved.
- D = Most people are upset, we're not meeting our business goals, and have ideas but no consensus.
- F = Everyone is upset, we're badly missing our business goals, and we don't know how to fix it.
As of April 2, 2019 we believe we should advocate for the following:
- A cost-of-living increase in the next compensation review.
- We will try to make the case for an incentive bonus for the Staff/Manager level before the end of 2019.