Fulfillment Platform Team
Vision
More details about the product vision for Fulfillment Platform, can be found on our Fulfillment Platform direction page.
For a wider picture of the product vision for the Fulfillment section, please see the Fulfillment direction page.
The Platform group manages the Platform category.
Team members
Stable counterparts
| Name | Role |
|---|---|
 Aishwarya Subramanian
|
Senior Backend Engineer, Fulfillment:Fulfillment Platform |
 Etienne Baqué
|
Senior Backend Engineer, Fulfillment:Fulfillment Platform |
 James Lopez
|
Senior Engineering Manager, Fulfillment:Fulfillment Platform |
 Ottilia Westerlund
|
Security Engineer, Fulfillment (Fulfillment Platform, Subscription Management), Govern (Security Policies, Threat Insights), Monitor (Observability), Plan (Product Planning), AI-powered:AI Framework |
 Richard Chong
|
Senior Software Engineer in Test, Test Engineering, Fulfillment section |
 Tarun Vellishetty
|
Fullstack Engineer, Fulfillment:Fulfillment Platform |
 Tyler Amos
|
Staff Backend Engineer, Fulfillment:Fulfillment Platform |
 Valerie Burton
|
Senior Software Engineer in Test, Test Engineering, Fulfillment section |
 Vitaly Slobodin
|
Staff Frontend Engineer, Fulfillment:Fulfillment Platform |
 Vladlena Shumilo
|
Senior Backend Engineer, Fulfillment:Fulfillment Platform |
Performance indicators
You can find the centralized engineering metrics at this page.
For Product Performance Indicators please visit the internal handbook.
OKRs
The Engineering Manager will report on the progress of projects rolling up to CEO OKRs every week. Current OKRs: FY25-Q1
Architecture review sync meeting
We want to use our Architecture Review meeting to invite other people from the Fulfillment Section. We aim to increase transparency, collaboration and knowledge sharing in the Fulfillment Section. Further we can use it as internal user research for the group.
Meeting focus
- Upcoming projects that need cross-group collaboration (e.g. CustomersDot BillingAccount can have multiple CustomersDot Users).
- Intake and proposals to enable other Fulfillment groups to be more efficient.
- Architectural reviews and suggestions (e.g. spikes from other teams) that impact the CDot architecture.
- Topics related to our Zuora integration.
- Topics related to any Fulfillment product category.
Meeting routine and agenda
The weekly meeting can be seen on the Fulfillment calendar. Everyone is welcome to attend.
Every meeting has one or more discussion topics. To be inclusive and mindful of team members in all timezones, please consider the following:
- Topics should be added to the agenda well in advance, and at least one day before the meeting.
- Agenda with discussion topics will be shared in #s_fulfillment_fyi slack channel one day before the meeting.
- Topics can be reviewed async before the meeting, so questions and answers can be added to the agenda document.
- If there are no discussion topics in the agenda one day before the meeting, it will be canceled.
Upcoming topics
Upcoming and past topics are documented in the internal Architecture review meeting topics agenda doc.
How to bring a topic to the meeting
We want everybody to contribute to the meeting. If you have a topic that you want to bring up in the Architecture Review meetings, add it to this list of topics in the internal agenda doc and we will schedule it.
We ask you to submit the agenda topic at least one day in advance of the meeting.
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