Runner Group - User Stories

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User stories

We use user stories at GitLab to guide our solutions as we create design deliverables. User stories are different to JTBDs, but still relate to one another and are important within the product development process. User stories are focused on a persona, the tools they are using, and how and why they are completing the job at hand.

Runner Fleet user stories mapping

All of our user stories map back to our Runner JTBDs.

Sub-Job: managing the execution of CI jobs

As a Platform Engineer who is administering runners for a GitLab instance or group, I need to know when a job executor is compromised, so I can prevent vulnerabilities from infiltrating my product.
As a Platform Engineer who is administering runners for a GitLab instance or group, I need to perform general administrative functions as quickly and efficiently as possible, so that I enable my team to continue their daily work.
As a Platform Engineer who is administering runners for a GitLab instance or group, I need to determine how many runners are out of date by X versions, so that I can help with compliance enforcement.
As a Platform Engineer who is administering runners for a GitLab instance or group, I need to specify the automatic removal of X runners that have not contacted the GitLab instance for X period of time, so that I can reduce the overhead of maintaining a large fleet of runners.
As a Platform Engineer who is administering runners for a GitLab instance or group, I need to validate that a team hosting their own runners is on an approved version, so that I can validate it is compliant with my organization.
As a Software Engineer who is running a CI job, I need to know which of my runners are used for my own development purposes, so I can delete them if they are no longer useful.

Sub-Job: troubleshooting CI jobs`

As a Platform Engineer who is helping a developer or team troubleshoot issues with a CI job, I need to determine who registered the runner of that CI job, so I can quickly troubleshoot and resolve the issue.
As a Platform Engineer who is helping a developer or team troubleshoot issues with a CI job, I need to determine which group the runner is associated with, so that I can quickly troubleshoot and resolve the issue.
As a Platform Engineer who is checking on CI jobs' performance for an instance, I need to see pending and running jobs, so that I can quickly determine if there are performance issues with that runner and the underlying host system or platform.