|GitLab.com Status||Status Page||Getting help||How to get help|
|Incidents||Incident response||Changes||Managing changes|
|State||Production Board||On-Call Board|
|Issue Trackers||Incidents, Hotspots||Changes||Deltas|
|Operations||Runbooks||On-call||Handover Document, Reports|
The Production Board keeps track of the state of Production, showing, at a glance, incidents, hotspots, changes and deltas related to production, and it also includes on-call reports.
There are four types of issues related to production, denoted by labels:
||Incidents are anomalous conditions where GitLab.com is operating below established SLOs.|
||Hotspots identify threats that are likely to become incidents if not addressed but that we are unable to address right away.|
||Changes are scheduled changes through mainatenance windows.|
||Deltas reflect devitations from standard configuration that will eventually merge into the standard.|
The Production Board is groomed by the IMOC/CMOC on a daily basis, and we strive to keep it both clean and lean.