|Workflow||How may we be of service?||GitLab.com Status|| |
|Issue Trackers||Infrastructure: Milestones, OnCall||Production: Incidents, Changes, Deltas||Delivery|
|Slack Channels||#sre-lounge, #database||#alerts, #production||#g_delivery|
|Operations||Runbooks (please contribute!)||On-call: Handover Document, Reports|
Reliability Engineering teams are the gatekeepers and primary caretakers of the operational environment hosting all of GitLab's user-facing services (most notably GitLab.com), focusing on their availability, performance and scalability through reliability considerations.
Reliability Engineering teams own the following operational processes:
The teams' overarching goal with respect to these processes is to outdate them through automation.
Key metrics related to this group include:
Each member of the Site Reliability Team is part of this vision:
The following people are members of the Reliability Engineering Teams: