Reliability stable counterpart teams will focus on the scope outlined below. Requests not in this scope should refer to our well defined General Workflow for proper prioritization and squad assignment.
Assignments for Engineers last between 2 and 4 quarters depending on the service and the scope of work required to meet business needs.
A Stable Counterpart DRI should be selected before any work or planning happens. DRIs can be Engineering Managers from either the service stage group or from within the Infrastructure Department.
stable-counterpartEpic each week with a summary of current Counterpart progress. The suggested template can be used for this purpose.
You've been assigned to be a Stable Counterpart DRI for a service, great! Now what?
gl-infraproject and add the
Date: Participants: 1. New Items 1. ... 2. Standing Items 1. Incidents and Corrective Actions 2. Observability Adjustments 3. Long Term Work 4. Ideas for Improvements 1. Automation 2. Self-Service
|Stage Group||Reliability Team Members|
|Verify:Runner||Alex Hanselka, Rehab Hassanein|
|Verify:Runner SaaS||Alex Hanselka, Rehab Hassanein|
|Fulfillment:Fulfillment Platform||Ahmad Sherif|
|Systems:Gitaly:Cluster||Furhan Shabir, Steve Azzopardi|
|Systems:Gitaly:Git||Furhan Shabir, Steve Azzopardi|
|SaaS Platforms:GitLab Dedicated||Andy Knight, Andrew Newdigate, Cristiano Casella, Craig Miskell, Muhamed Huseinbašić, Samir Hafez, Stephan Breitrainer|
It is encouraged to perform pairings between the Stable Counterparts and their assigned team. This provides multiple immediate benefits:
Both the Stable Counterpart and their assigned Stage Group team members are encouraged to reach out to the respective other side to ask whether they have room to work on a specific issue together. Any identified improvements should be documented by creating issues or creating merge requests.