Engineering Function Performance Indicators Maturity

Summary

This page contains a table of performance indicators order by their maturity (ascending) so we can understand which ones we need to focus on building. Maturity has to do with the state of the automation, not the metric itself.

Other PI Pages

Maturity Legend

Level	Meaning
Level 3 of 3	Has a description, target, and Sisense embed (if public) or URL (or not).
Level 2 of 3	Missing one of: description, target, or Sisense embed (if public) or URL (or not).
Level 1 of 3	Missing two of: description, target, or Sisense embed (if public) or URL (or not).
Level 0 of 3	Missing a description, a target, and Sisense embed (if public) or URL (or not).

Performance Indicators by Maturity

Name	Organization	Maturity	Reason(s)
Qty. of Case Studies published per month	Marketing	Level 0 of 3	Needs a definition Needs a target Needs Sisense Embed Info
Open and closed product severity 1 and severity 2 bugs per month	Quality Department	Level 1 of 3	Needs a target
Pay Equality	People Success	Level 1 of 3	Needs a target Needs Sisense Embed Info
Compliance, data retention and implementation	People Success	Level 1 of 3	Needs a target Needs a url
Google drive documentation	People Success	Level 1 of 3	Needs a target Needs a url
Implementation of audits across Team Member Experience tasks	People Success	Level 1 of 3	Needs a target Needs a url
Country Conversions completed within due date	People Success	Level 1 of 3	Needs a target Needs Sisense Embed Info
Increase the locations GitLab can offer work-sponsorship, in alignment with legal and tax	People Success	Level 1 of 3	Needs a target Needs Sisense Embed Info
Complete relocations within due date for eligible relocation requests, in alignment with the people business partners & total rewards.	People Success	Level 1 of 3	Needs a target Needs Sisense Embed Info
Team Member Referrals	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Recruiting Operations & Insights Average Time to Project Completion	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Recruiting Operations & Insights Service Desk Vendor Support Tickets	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourced Offers	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourced Candidates Moved to the Reference Check	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourcer Hires Conversion Rate	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourcer Offer Conversion Rate	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourcer Interview Conversion Rate	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Phone Screens Scheduled by a Sourcer	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Sourced Prospects Submitted	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Social Referrals	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Recruiting or Hiring Manager LinkedIn Seat	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Candidate Time per Stage	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Active Users with a Recruiting or Hiring Manager LinkedIn Seat	Recruiting	Level 1 of 3	Needs a target Needs Sisense Embed Info
Lead follow-up response time	Marketing	Level 1 of 3	Needs a target Needs Sisense Embed Info
Scalable Employment Solution	Finance Team	Level 2 of 3	Needs Sisense Embed Info
New hire location factor - Finance Team	Finance Team	Level 2 of 3	Needs a definition
Sales Pipeline Coverage	Sales	Level 2 of 3	Needs Sisense Embed Info
Quality Non-Headcount Plan vs Actuals	Quality Department	Level 2 of 3
Average time to failure for GitLab merge request pipelines	Quality Department	Level 2 of 3
Open S1 and S2 bugs	Quality Department	Level 2 of 3	Needs a target
Percent of bugs with unknown severity	Quality Department	Level 2 of 3	Needs a target
Average duration of end-to-end test suite execution on CE/EE master branch	Quality Department	Level 2 of 3
Ratio of quarantine vs total end-to-end tests in CE/EE master branch	Quality Department	Level 2 of 3
New issue first triage SLO	Quality Department	Level 2 of 3
Rule of 40	Corporate Finance	Level 2 of 3	Needs a url
ARR by Annual Cohort	Corporate Finance	Level 2 of 3	Needs a target
Capital Consumption vs Plan	Corporate Finance	Level 2 of 3	Needs a target
Infrastructure Non-Headcount Plan vs Actuals	Infrastructure Department	Level 2 of 3
GitLab.com Availability	Infrastructure Department	Level 2 of 3
Mean Time Between Failure (MTBF)	Infrastructure Department	Level 2 of 3
GitLab.com individual service maturity	Infrastructure Department	Level 2 of 3
Infrastructure Discretionary Bonus Rate	Infrastructure Department	Level 2 of 3
Mean Time To Detection (MTTD)	Infrastructure Department	Level 2 of 3
Mean Time To Resolution (MTTR)	Infrastructure Department	Level 2 of 3
Disaster Recovery (DR) Time-to-Recover	Infrastructure Department	Level 2 of 3
PostgreSQL Recovery Health	Infrastructure Department	Level 2 of 3
Support Non-Headcount Plan vs Actuals	Customer Support Department	Level 2 of 3
Support Discretionary Bonus Rate	Customer Support Department	Level 2 of 3
Sec - Section TMAU - Reported Sum of Sec Section SMAU	Sec Section	Level 2 of 3	Needs a target
Verify:Runner - Other - Total downloads of runner binaries and docker images per month for self-managed	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Package:Package - SMAU, GMAU - Count of users publishing packages	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Package:Package - AMAU - Count of users installing packages	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Release:Release - AMAU - Unique users with at least 1 project on their environments dashboard	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Release:Release Management - AMAU - Unique users Associating Group Milestones to Releases	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Release:Release - AMAU - Unique users triggering automatic deployments pipelines with automatic deployments (no manual jobs)	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Release:Release - AMAU - Count of users deploying to AWS AutoDevOps or Ci templates to deploy to AWS	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Configure:Configure - AMAU - Unique users running pipelines that have a HashiCorp Vault Variable	Ops Section	Level 2 of 3	Needs Sisense Embed Info
Development Non-Headcount Plan vs Actuals	Development Department	Level 2 of 3
Development Discretionary Bonus Rate	Development Department	Level 2 of 3
Response to Community SLO	Development Department	Level 2 of 3
Backend Unit Test Coverage	Development Department	Level 2 of 3
Say Do Ratios	Development Department	Level 2 of 3
Release Agreement Acceptance	People Success	Level 2 of 3	Needs Sisense Embed Info
Number of All Remote Certifications.	People Success	Level 2 of 3	Needs Sisense Embed Info
Recruiting Operations & Insights Project Completion Rate	Recruiting	Level 2 of 3	Needs a target
Interviewer Effectiveness	Recruiting	Level 2 of 3	Needs a target
Pipe-to-spend per marketing activity	Marketing	Level 2 of 3	Needs Sisense Embed Info
Marketing efficiency ratio	Marketing	Level 2 of 3	Needs Sisense Embed Info
LTV / CAC ratio	Marketing	Level 2 of 3	Needs Sisense Embed Info
New Unique Web Visitors (about.gitlab.com)	Marketing	Level 2 of 3	Needs a target
Total Web Sessions (about.gitlab.com)	Marketing	Level 2 of 3	Needs a target
Pipeline coverage	Marketing	Level 2 of 3	Needs Sisense Embed Info
50% or more SOV compared to most published competitor	Marketing	Level 2 of 3	Needs Sisense Embed Info
Increase partner focused media coverage by 25% in FY21	Marketing	Level 2 of 3	Needs Sisense Embed Info
Increase amount of remote work focused media coverage by 50% in FY21 over FY20	Marketing	Level 2 of 3	Needs Sisense Embed Info
Manage:Import - GMAU - MAU importing	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Manage:Import - Other - Share of New Projects Imported	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Plan:Certify - Paid GMAU - MAU Interacting with Requirements	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Source Code Secondary - GMAU - Unique users approving merge requests	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Source Code Tertiary - GMAU - Unique users pushes rejected by push rules	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Code Review - Other - Code Review/SCM Ratio by UMAU and Subscription Tier	Dev Section	Level 2 of 3	Needs a definition
Create:Gitaly - Other - Availability	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Editor - AMAU - Unique users committing via the Static Site Editor	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Ecosystem - GMAU - MAU of any integration	Dev Section	Level 2 of 3	Needs Sisense Embed Info
Create:Ecosystem - Other - Integrations managed at Group or Instance level	Dev Section	Level 2 of 3	Needs Sisense Embed Info
UX Non-Headcount Plan vs Actuals	UX Department	Level 2 of 3
UX Discretionary Bonus Rate	UX Department	Level 2 of 3
Engineering Non-Headcount Plan vs Actuals	Engineering Function	Level 2 of 3
Diversity	Engineering Function	Level 2 of 3
Team Member Retention	Engineering Function	Level 2 of 3
Engineering Discretionary Bonus Rate	Engineering Function	Level 2 of 3
Merge Requests Types	Engineering Function	Level 2 of 3	Needs a target
Security Non-Headcount Plan vs Actuals	Security Department	Level 2 of 3
MTTR (Mean-Time-To-Remediation) for severity 1, 2, and 3 security vulnerabilities	Security Department	Level 2 of 3
Average age of currently open bug bounty vulnerabilities by severity	Security Department	Level 2 of 3
Net vulnerability count for each month	Security Department	Level 2 of 3
HackerOne budget vs actual (with forecast of 'unknowns')	Security Department	Level 2 of 3
Security Engineer On-Call Page Volume	Security Department	Level 2 of 3
Security Control Health	Security Department	Level 2 of 3
Cost of Abuse	Security Department	Level 2 of 3
Security Discretionary Bonus Rate	Security Department	Level 2 of 3
Active Hosts	Product	Level 2 of 3	Needs a target
New hire location factor	Product	Level 2 of 3	Needs a definition
Refunds processed as % of orders	Product	Level 2 of 3	Needs a target
Stage Monthly Active Clusters (SMAC)	Product	Level 2 of 3	Needs Sisense Embed Info
Group Monthly Active Users (GMAU)	Product	Level 2 of 3	Needs Sisense Embed Info
Paid Group Monthly Active Users (Paid GMAU)	Product	Level 2 of 3	Needs Sisense Embed Info
Dropped Opprtunity Canvases	Product	Level 2 of 3	Needs Sisense Embed Info
Average days to close	Finance Team	Level 3 of 3
Deliver Quantified Savings	Finance Team	Level 3 of 3
Percent of Ramping Reps at or Above 70% of Quota	Sales	Level 3 of 3
Percent of Ramped Reps at or Above Quota	Sales	Level 3 of 3
Win Rate	Sales	Level 3 of 3
New ARR	Sales	Level 3 of 3
New Logos	Sales	Level 3 of 3
IACV vs Plan	Sales	Level 3 of 3
ProServe Revenue vs Cost	Sales	Level 3 of 3
ProServe Deal and Dollar Attach Rate	Sales	Level 3 of 3
Time to First Value	Sales	Level 3 of 3
Total Renewal Rate	Sales	Level 3 of 3
On Time Renewal Rate	Sales	Level 3 of 3
Net Retention	Sales	Level 3 of 3
CAC Ratio	Sales	Level 3 of 3
Self-serve Sales Ratio (deal and dollar)	Sales	Level 3 of 3
New Hire Location Factor	Sales	Level 3 of 3
Sales Capacity	Sales	Level 3 of 3
Licensed User Growth	Sales	Level 3 of 3
ARPU	Sales	Level 3 of 3
ARR YoY	Sales	Level 3 of 3
Quality Hiring Actual vs Plan	Quality Department	Level 3 of 3
Quality Department New Hire Average Location Factor	Quality Department	Level 3 of 3
Quality Average Location Factor	Quality Department	Level 3 of 3
Quality Handbook Update Frequency	Quality Department	Level 3 of 3
Quality Department Narrow MR Rate	Quality Department	Level 3 of 3
Quality Discretionary Bonus Rate	Quality Department	Level 3 of 3
Review App deployment success rate for GitLab	Quality Department	Level 3 of 3
GitLab project master pipeline success rate	Quality Department	Level 3 of 3
Average merge request pipeline duration for GitLab	Quality Department	Level 3 of 3
Average cost per merge request pipeline for GitLab	Quality Department	Level 3 of 3
Average total pipeline cost per merge request for GitLab	Quality Department	Level 3 of 3
MTTC S1 bugs	Quality Department	Level 3 of 3
MTTC S2 bugs	Quality Department	Level 3 of 3
Unique Community Contributors per Month	Quality Department	Level 3 of 3
Community MR Coaches per Month	Quality Department	Level 3 of 3
Community Contribution Mean Time to Merge	Quality Department	Level 3 of 3
Percent of Feature Community Contribution MRs	Quality Department	Level 3 of 3
Software Engineer in Test Gearing Ratio	Quality Department	Level 3 of 3
Engineering Productivity Engineer Gearing Ratio	Quality Department	Level 3 of 3
Quality Engineering Manager Gearing Ratio	Quality Department	Level 3 of 3
Bug Service Level Objective (SLO)	Quality Department	Level 3 of 3
Percent of sent Slack messages that are not DMs	Chief of Staff Team	Level 3 of 3
Throughput for the CoST	Chief of Staff Team	Level 3 of 3
Executive Time for the CEO	Chief of Staff Team	Level 3 of 3
Average Days Sales Outstanding (DSO)	Finance Team	Level 3 of 3
Gross margin	Corporate Finance	Level 3 of 3
Runway	Corporate Finance	Level 3 of 3
Accounts Receivable Aging Greater Than 90 Days	Finance Team	Level 3 of 3
Infrastructure Hiring Actual vs Plan	Infrastructure Department	Level 3 of 3
Mean Time To Production (MTTP)	Infrastructure Department	Level 3 of 3
Mean Time Between Incidents (MTBI)	Infrastructure Department	Level 3 of 3
Infrastructure Hosting Cost per GitLab.com Unique Monthly Active Users	Infrastructure Department	Level 3 of 3
Infrastructure Hosting Cost per Free GitLab.com Unique Monthly Active Users	Infrastructure Department	Level 3 of 3
Infrastructure Average Location Factor	Infrastructure Department	Level 3 of 3
Infrastructure Department New Hire Average Location Factor	Infrastructure Department	Level 3 of 3
Infrastructure Handbook Update Frequency	Infrastructure Department	Level 3 of 3
Infrastructure Department Narrow MR Rate	Infrastructure Department	Level 3 of 3
Corrective Action SLO	Infrastructure Department	Level 3 of 3
Production Access Risk Index	Infrastructure Department	Level 3 of 3
Customer Support Margin	Customer Support Department	Level 3 of 3
Support Hiring Actual vs Plan	Customer Support Department	Level 3 of 3
Support Average Location Factor	Customer Support Department	Level 3 of 3
Support Handbook Update Frequency	Customer Support Department	Level 3 of 3
Support Department Narrow MR Rate	Customer Support Department	Level 3 of 3
Support Satisfaction (SSAT)	Customer Support Department	Level 3 of 3
Service Level Agreement (SLA)	Customer Support Department	Level 3 of 3
ARR per support team member	Customer Support Department	Level 3 of 3
Average daily tickets closed per Support team member	Customer Support Department	Level 3 of 3
Manager to customer support rep ratio	Customer Support Department	Level 3 of 3
Customer Support Department New Hire Average Location Factor	Customer Support Department	Level 3 of 3
Sec, Secure - Section MAU, SMAU - Unique users who have used a Secure scanner	Sec Section	Level 3 of 3
Secure:Static Analysis - GMAU - Users running Static Analysis jobs	Sec Section	Level 3 of 3
Secure:Dynamic Analysis - GMAU - Users running DAST	Sec Section	Level 3 of 3
Secure:Composition Analysis - GMAU - Users running any SCA scanners	Sec Section	Level 3 of 3
Secure:Fuzz Testing - GMAU - Users running fuzz testing	Sec Section	Level 3 of 3
Secure:Threat Insights - GMAU - Users interacting with Secure UI	Sec Section	Level 3 of 3
Protect:Container Security - SMAU, GMAU - Users running Container Scanning or interacting with Protect UI	Sec Section	Level 3 of 3
Protect:Container Security - SMAC, GMAC - Clusters using Container Network or Host Security	Sec Section	Level 3 of 3
Ops - Section TMAU - Sum of Ops Section SMAU	Ops Section	Level 3 of 3
Ops - Section SpU - Ops Section Contribution to Stages Per User	Ops Section	Level 3 of 3
Verify, Verify:CI - GMAU, SMAU - Unique users triggering pipelines	Ops Section	Level 3 of 3
Verify:Pipeline Authoring - GMAU - Number of unique users interacting with gitlab-ci.yml file	Ops Section	Level 3 of 3
Verify:Pipeline Authoring - Other - % first green project	Ops Section	Level 3 of 3
Verify:Runner - Other - Linux Shared (SaaS) Runners Minutes Used	Ops Section	Level 3 of 3
Verify:Runner - Other - Windows Shared Runners (SaaS) Minutes Used	Ops Section	Level 3 of 3
Verify:Testing - Paid GMAU - Count of active paid testing feature users	Ops Section	Level 3 of 3
Package:Package - Other - Packages published using the Package Registry	Ops Section	Level 3 of 3
Release:Release - SMAU - Count of users triggering deployments using GitLab	Ops Section	Level 3 of 3
Release:Release - AMAU - Unique users creating Releases	Ops Section	Level 3 of 3
Release:Release - AMAU - Unique users of Pages	Ops Section	Level 3 of 3
Release:Release - AMAU - Unique users triggering feature flags feature flag toggles	Ops Section	Level 3 of 3
Release:Release - AMAU - Unique users triggering review apps pipelines that created a review app	Ops Section	Level 3 of 3
Release:Release - AMAU - Count of unique users using canary or incremental rollouts users using Canary or Incremental Rollout	Ops Section	Level 3 of 3
Configure:Configure - SMAU, GMAU - Proxy user count based on attached clusters	Ops Section	Level 3 of 3
Configure:Configure - Adoption PI - Number of projects with GitLab Managed Terraform State	Ops Section	Level 3 of 3
Configure:Configure - Adoption PI - Number of Gitlab Kubernetes Agent instances	Ops Section	Level 3 of 3
Monitor:Monitor - SMAU, GMAU - Unique users that interact with Alerts and Incidents	Ops Section	Level 3 of 3
Monitor:Monitor - Other - Count of projects where incidents are being created	Ops Section	Level 3 of 3
Monitor - AMAU - Changing status on Alerts	Ops Section	Level 3 of 3
Development Hiring Actual vs Plan	Development Department	Level 3 of 3
Sales Renewal CSAT	Development Department	Level 3 of 3
Development Average Location Factor	Development Department	Level 3 of 3
Development Overall Handbook Update Frequency Rate	Development Department	Level 3 of 3
Overall MRs	Development Department	Level 3 of 3
CVE issue to update	Development Department	Level 3 of 3
Frontend Unit Test Coverage	Development Department	Level 3 of 3
Mean Time To Merge (MTTM)	Development Department	Level 3 of 3
Review To Merge Time (RTMT)	Development Department	Level 3 of 3
Open to Merge	Development Department	Level 3 of 3
Overall MRs by Type	Development Department	Level 3 of 3
Development Department Narrow MR Rate	Development Department	Level 3 of 3
Largest Contentful Paint (LCP)	Development Department	Level 3 of 3
Contributions Outside Development	Development Department	Level 3 of 3
Overall MRs to Maintainer Ratio	Development Department	Level 3 of 3
Maintainers and Trainees	Development Department	Level 3 of 3
MR Rate Percentiles	Development Department	Level 3 of 3
Development Department New Hire Average Location Factor	Development Department	Level 3 of 3
Average PTO per Development Team Member	Development Department	Level 3 of 3
Diversity - Women at GitLab	People Success	Level 3 of 3
Diversity - Women in Management	People Success	Level 3 of 3
Diversity - Women in Senior Leadership and Executive Roles	People Success	Level 3 of 3
New Hire Location Factor	People success	Level 3 of 3
Offer Acceptance Rate	People Success	Level 3 of 3
Location Factor	People Success	Level 3 of 3
New Hire Location Factor	People success	Level 3 of 3
Team Member Retention (Rolling 12 Months)	People Success	Level 3 of 3
Team Member Voluntary Retention (Rolling 12 Months)	People Success	Level 3 of 3
Voluntary Team Member Turnover (Rolling 12 Months)	People Success	Level 3 of 3
Onboarding Satisfaction (OSAT)	People Success	Level 3 of 3
OSAT Buddy Experience Score	People Success	Level 3 of 3
Discretionary bonuses	People Success	Level 3 of 3
Promotion Rate	People Success	Level 3 of 3
Percent of team members outside compensation band	People Success	Level 3 of 3	Needs a url
Candidates Sourced by Recruiting Department vs. Candidates Hired	Recruiting	Level 3 of 3
Outbound Candidates versus Candidates Hired	Recruiting	Level 3 of 3
Hires vs. Plan	Recruiting	Level 3 of 3
Time to Offer Accept (Days)	Recruiting	Level 3 of 3
Interviewee Satisfaction (ISAT)	Recruiting	Level 3 of 3
Cost Per Hire	Recruiting	Level 3 of 3	Needs a url
Sourcing for individuals from underrepresented groups	Recruiting	Level 3 of 3
Net New Business Pipeline Created	Marketing	Level 3 of 3
Opportunities per XDR per month created	Marketing	Level 3 of 3
Social Media Followers	Marketing	Level 3 of 3
Meetups per month	Marketing	Level 3 of 3
Wider Community merged MRs per release	Marketing	Level 3 of 3
New hire location factor - Marketing	Marketing	Level 3 of 3
Total number of MQLs by month	Marketing	Level 3 of 3
Product Downloads	Marketing	Level 3 of 3
Developer Evangelism Monthly Impressions	Marketing	Level 3 of 3
Dev - Section TMAU - Estimated & Recorded Sum of Dev Section SMAU	Dev Section	Level 3 of 3
Manage, Manage:Optimize - SMAU, GMAU - MAU Viewing Analytics Features	Dev Section	Level 3 of 3
Manage:Access - Paid GMAU - MAU Using Paid SAML	Dev Section	Level 3 of 3
Manage:Compliance - Paid GMAU - MAU Viewing Compliance Features	Dev Section	Level 3 of 3
Manage:Compliance - Other - Projects Marked with a Compliance Framework	Dev Section	Level 3 of 3
Plan, Plan:Project Management - SMAU, Paid GMAU - MAU Interacting With Issues	Dev Section	Level 3 of 3
Plan:Product Planning - Paid GMAU - MAU creating Epics each Month	Dev Section	Level 3 of 3
Plan:Certify - Other - Number of Requirements Created Monthly	Dev Section	Level 3 of 3
Create - SMAU - Unique users writing to a Git repository	Dev Section	Level 3 of 3
Create:Source Code - GMAU - Unique users writing to a project Git repository	Dev Section	Level 3 of 3
Create:Code Review - GMAU - Unique users using Merge Requests	Dev Section	Level 3 of 3
Create:Gitaly - Other - Unique instances with Gitaly Cluster enabled	Dev Section	Level 3 of 3
Create:Editor - GMAU - Unique users committing via any web editor	Dev Section	Level 3 of 3
Create:Editor - AMAU - Unique users committing by web editor	Dev Section	Level 3 of 3
Create:Editor - Other - Number of Commits per Month from the Web IDE	Dev Section	Level 3 of 3
Create:Editor - Other - Number of new Snippets per Month	Dev Section	Level 3 of 3
Create:Editor - AMAU - Uniques users of Wiki	Dev Section	Level 3 of 3
Create:Ecosystem - Other - Total active project integrations	Dev Section	Level 3 of 3
UX Hiring Actual vs Plan	UX Department	Level 3 of 3
UX Average Location Factor	UX Department	Level 3 of 3
UX Handbook Update Frequency	UX Department	Level 3 of 3
UX Department Narrow MR Rate	UX Department	Level 3 of 3
System Usability Scale (SUS) score	UX Department	Level 3 of 3
Proactive UX Work	UX Department	Level 3 of 3
Actionable insights	UX Department	Level 3 of 3
UX debt	UX Department	Level 3 of 3
Average days to close UX debt	UX Department	Level 3 of 3
Technical Writer Narrow MR Rate	UX Department	Level 3 of 3
Distribution of Technical Writing team documentation effort	UX Department	Level 3 of 3
UX Department New Hire Average Location Factor	UX Department	Level 3 of 3
Product Designer Gearing Ratio	UX Department	Level 3 of 3
Technical Writer Gearing Ratio	UX Department	Level 3 of 3
UX Researcher Gearing Ratio	UX Department	Level 3 of 3
Engineering Hiring Actual vs Plan	Engineering Function	Level 3 of 3
Engineering Average Location Factor	Engineering Function	Level 3 of 3
Engineering Handbook Update Frequency	Engineering Function	Level 3 of 3
MRARR	Engineering Function	Level 3 of 3
R&D Overall MR Rate	Engineering Function	Level 3 of 3
R&D Wider MR Rate	Engineering Function	Level 3 of 3
Engineering Division Narrow MR Rate	Engineering Function	Level 3 of 3
Engineering Division New Hire Average Location Factor	Engineering Function	Level 3 of 3
Enablement - Section PPI, Stage PPI - Median End User Page Load Time	Enablement Section	Level 3 of 3
Enablement:Distribution - Group PPI - Percentage of installations on the 3 most recent versions of GitLab	Enablement Section	Level 3 of 3
Enablement:Geo - Paid GMAU - Number of unique users utilizing a Geo secondary	Enablement Section	Level 3 of 3
Enablement:Memory - Group PPI - Memory Consumed	Enablement Section	Level 3 of 3
Enablement:Global Search - Paid GMAU - The number of unique paid users per month	Enablement Section	Level 3 of 3
Enablement:Database - Group PPI - Database Query Apdex (100ms target, 250ms tolerable)	Enablement Section	Level 3 of 3
Enablement:Infrastructure - Paid GMAU - Number of unique paid users that perform an action on GitLab.com	Enablement Section	Level 3 of 3
Security Hiring Actual vs Plan	Security Department	Level 3 of 3
Security Average Location Factor	Security Department	Level 3 of 3
Security Handbook Update Frequency	Security Department	Level 3 of 3
Security Department Narrow MR Rate	Security Department	Level 3 of 3
Security Impact on IACV	Security Department	Level 3 of 3
Security Department New Hire Average Location Factor	Security Department	Level 3 of 3
Estimated Total Monthly Active Users (TMAU)	Product	Level 3 of 3
Paid Total Monthly Active Users (Paid TMAU)	Product	Level 3 of 3
Unique Monthly Active Users (UMAU)	Product	Level 3 of 3
New Group Namespace Trial to Paid Conversion Rate	Product	Level 3 of 3
New Group Namespace Create Stage Adoption Rate	Product	Level 3 of 3
New Group Namespace Verify Stage Adoption Rate	Product	Level 3 of 3
New Group Namespace with at least two users added	Product	Level 3 of 3
Stages per User (SpU)	Product	Level 3 of 3
Stages per Organization (SpO)	Product	Level 3 of 3
Category Maturity Achievement	Product	Level 3 of 3
Paid Net Promoter Score (PNPS)	Product	Level 3 of 3
Acquisition impact	Product	Level 3 of 3
Percentage of transactions through self-service purchasing	Product	Level 3 of 3
Stage Monthly Active Users (SMAU)	Product	Level 3 of 3
Paid Stage Monthly Active Users (Paid SMAU)	Product	Level 3 of 3