|GitLab Team Handle||
|Slack Channels from initiatives that we help drive||
|Workflows||Contributor Success Workflows|
|Metrics||Contributor metrics & dashboards|
|Contributing Organization Tracking||Contributing Organization Tracking|
|A Contributor's User Journey||User Journey|
This team directly follows the strategy outlined in our open source growth strategy.
The goal of the team is to increase the technical improvements and efficiency of our contribution process to sustain our ambition of 1000+ contributors with merged MRs per month to GitLab.
In FY23 we will be focused on growing the number of unique new monthly contributors, reducing Open Community MR Age (OCMA) and increasing MRARR. This will increase development velocity without requiring additional engineering resources.
Parallel to this we'll increase observability of community contributed value through improving the business intelligence around it. This will allow us to create some predictability through foreshadowing. These efforts are cross-functional and require working together with Marketing and Product Development. This accounts for 70 - 80% of the workload. The remaining 20 - 30% is ad-hoc work. The ad-hoc work is eclectic and ranges from supporting customers on contributions, supporting various open source initiatives and supporting the Engineering Productivity team.
The Leading Organization program supports GitLab's mission by recognizing and incentivizing organizations who are among our most active contributors. A company or individual qualifies for unique benefits by reaching 20 merged merge requests or more over a trailing three full calendar month basis.
See our workflows on how to add or remove an organization to the program.
|Nick Veenhof||Director, Contributor Success|
|Daniel Murphy||Fullstack Engineer, Contributor Success|
|Kevin Goslar||Senior Fullstack Engineer, Contributor Success|
|Lee Tickett||Fullstack Engineer, Contributor Success
Core Team member
|Pablo Aguiar||Senior Fullstack Engineer, Contributor Success|
|Raimund Hook||Senior Fullstack Engineer, Contributor Success|
All issues that relate to the Open Source project GitLab and that can serve to enhance the contributor flow and are public by nature should be created here by default. We aim to not have any distinction between contributors or GitLab team-members for which we expect by default that everyone should be able to contribute to.
All issues that relate to the inner working of the company GitLab, including specific internal team workings, onboardings-issues or issues relating to customers that should be separated from the Open Source project GitLab can be placed here.
Every quarter, the team commits to Objectives and Key Results (OKRs). The below links to our current and previous quarter OKRs, it updates automatically as the quarter progresses.
Note: Due to the switch to GitLab's OKR system, we no longer have the ability to view the OKRs from FY23Q4. A hard-copy was made of the state of these OKRs as of 2023-01-30.
We have the following Performance Indicators
Please see Contributing Orgs tracker for details how to onboard or offboard a GitLab account from being linked to a customer account, and being counted into the MRARR metric.
There are several teams across various reporting structures that work on making the GitLab Community great.
The purpose of this stand-up is to collaborate cross-functionally between various teams and GitLab team members on initiatives for how to reach our goal of 1000 contributors per month. This is a subset of the User Engagement top initiative: https://gitlab.com/groups/gitlab-com-top-initiatives/-/epics/8