Issue Triage

1. You are here:
2. Handbook
3. Engineering
4. Quality Department
5. Issue Triage

On this page

• Common Links
• Issue Triage
• Resources

Note: We are currently working on involving all of Engineering as part of the issue triage process.

Common Links

• Public Issue Tracker (for GitLab CE); please use confidential issues for topics that should only be visible to team members at GitLab.
• Chat channels; we use our chat internally as a realtime communication tool:
  • #triage: general triage team channel.
  • #gitlab-issue-feed - Feed of all GitLab-CE issues
  • #support-tracker-feed - Feed of the GitLab.com Support Tracker

Issue Triage

All Developers are responsible for issue triage as part of the Quality Team. The role holds multiple responsibilities that typically include Community Support and Development activities.

Time focused on issue triage will be spent responding to issues posted to our multiple issue trackers on GitLab.com.

This page indexes resources that Developers working on issue triage may find useful.

Resources

• Issue Triage Policies
• Onboarding