This is a schedule to share the responsibility of debugging/analysing the failures in the various scheduled pipelines that run on multiple environments. Quality department's on-call does not include work outside GitLab's normal business hours. Weekends and Family and Friends Days are excluded as well. In the current iteration, we have a timezone based rotation and triage activities happen during each team member's working hours.
Please refer to the Debugging Failing tests guidelines for an exhaustive list of scheduled pipelines and for specific instructions on how to do an appropriate level of investigation and determine next steps for the failing test.
master
, GitLab FOSS master
,and Nightly. Note this also takes priority over fixing tests.May 2022 - September 2022
Start Date | DRI | Secondary |
---|---|---|
2022-05-02 | AMER: Erick Banks EMEA: Will Meek |
APAC: John McDonnell EMEA: Andrejs Cunskis |
2022-05-09 | APAC: John McDonnell EMEA: Andrejs Cunskis |
AMER: Sean Gregory APAC: Mark Lapierre |
2022-05-16 | AMER: Sean Gregory APAC: Mark Lapierre |
AMER: Richard Chong APAC: Harsha Muralidhar |
2022-05-23 | AMER: Richard Chong APAC: Harsha Muralidhar |
AMER: Désirée Chevalier APAC: Anastasia McDonald |
2022-05-30 | AMER: Désirée Chevalier APAC: Anastasia McDonald |
AMER: Dan Davison EMEA: Sofia Vistas |
2022-06-06 | AMER: Dan Davison EMEA: Sofia Vistas |
AMER: Valerie Burton EMEA: Nick Westbury |
2022-06-13 | AMER: Valerie Burton EMEA: Nick Westbury |
AMER: Tiffany Rea EMEA: Andrejs Cunskis |
2022-06-20 | AMER: Tiffany Rea EMEA: Andrejs Cunskis |
AMER: Zeff Morgan APAC: Sanad Liaquat |
2022-06-27 | AMER: Zeff Morgan APAC: Sanad Liaquat |
AMER: Chloe Liu APAC: Careem Ahamed |
2022-07-04 | AMER: Chloe Liu APAC: Careem Ahamed |
AMER: Erick Banks EMEA: Grant Young |
2022-07-11 | AMER: Erick Banks EMEA: Grant Young |
APAC: John McDonnell EMEA: Edgars Brālītis |
2022-07-18 | APAC: John McDonnell EMEA: Edgars Brālītis |
APAC: Mark Lapierre EMEA: Will Meek |
2022-07-25 | APAC: Mark Lapierre EMEA: Will Meek |
AMER: Sean Gregory APAC: Harsha Muralidhar |
2022-08-01 | AMER: Sean Gregory APAC: Harsha Muralidhar |
AMER: Richard Chong APAC: Carlo Catimbang |
2022-08-08 | AMER: Richard Chong APAC: Carlo Catimbang |
AMER: Désirée Chevalier APAC: Anastasia McDonald |
2022-08-15 | AMER: Désirée Chevalier APAC: Anastasia McDonald |
AMER: Dan Davison EMEA: Sofia Vistas |
2022-08-22 | AMER: Dan Davison EMEA: Sofia Vistas |
AMER: Valerie Burton EMEA: Nick Westbury |
2022-08-29 | AMER: Valerie Burton EMEA: Nick Westbury |
AMER: Zeff Morgan EMEA: Andrejs Cunskis |
2022-09-05 | AMER: Zeff Morgan EMEA: Andrejs Cunskis |
AMER: Tiffany Rea APAC: Sanad Liaquat |
2022-09-12 | AMER: Tiffany Rea APAC: Sanad Liaquat |
AMER: Chloe Liu APAC: Careem Ahamed |
2022-09-19 | AMER: Chloe Liu APAC: Careem Ahamed |
AMER: Erick Banks EMEA: Grant Young |
2022-09-26 | AMER: Erick Banks EMEA: Grant Young |
APAC: John McDonnell EMEA: Edgars Brālītis |
To help a new hire prepare for their first on-call rotation, they should spend a few days during their first rotation as Secondary DRI shadowing the Primary DRI. When the new hire is Primary DRI the following week, their Secondary DRI should pair with the new hire for a couple of days to answer questions and help triage/debug test failures.
This is a schedule to share the responsibility of monitoring, responding to, and mitigating incidents. Quality department's on-call does not include work outside GitLab's normal business hours. Weekends and Family and Friends Days are excluded as well. In the current iteration, incident management activities happen during each team member's working hours.
#incident-management
.April 2022 - July 2022
Start Date | DRI |
---|---|
2022-04-04 | Ramya Authappan |
2022-04-11 | Vincy Wilson |
2022-04-18 | Joanna Shih |
2022-04-25 | Ramya Authappan |
2022-05-02 | Vincy Wilson |
2022-05-09 | Joanna Shih |
2022-05-16 | Ramya Authappan |
2022-05-23 | Vincy Wilson |
2022-05-30 | Joanna Shih |
2022-06-06 | Ramya Authappan |
2022-06-13 | Vincy Wilson |
2022-06-20 | Joanna Shih |
2022-06-27 | Ramya Authappan |
2022-07-04 | Vincy Wilson |
2022-07-11 | Joanna Shih |
2022-07-18 | Ramya Authappan |
2022-07-25 | Vincy Wilson |
You can view the full Quality Department incident management on-call rotation on PagerDuty.