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SYS.3.02 - System Availability Monitoring Control Guidance

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SYS.3.02 - System Availability Monitoring

Control Statement

Critical systems are monitored in accordance to predefined availability criteria and alerts are sent to authorized personnel.

Context

This control is related to GitLab control # SYS.3.01 (Availability Monitoring Alert Criteria). The purpose of this control is to ensure that there is monitoring and alerting based on that availability criteria. This control is meant to create actionable information from the uptime/availability thresholds we have established for ourselves. The idea is to clearly state what our availability requirements are and then hold ourselves accountable to those requirements.

Scope

This control applies to all GitLab production systems.

Ownership

TBD

Implementation Guidance

For detailed implementation guidance relevant to GitLab team-members, refer to the full guidance documentation.

For all reference links relevant to this control, refer to the full guidance documentation.

Examples of evidence an auditor might request to satisfy this control

For examples of evidence an auditor might request, refer to the full guidance documentation.

Framework Mapping