Follow the steps outlined in the handbook to complete and open a vacancy in Greenhouse. Ensure that the role is assigned to the correct coordinator, that the hiring team and interview plan are correct, that appropriate access is given, that the correct notifications are set up, and that the job description is populated and has a LinkedIn job wrapping code. Publish the vacancy on the GitLab jobs page and add it to the team page.
The Recruiter will determine if a sourcer is needed for the vacancy. If so, they will reach out to the sourcer aligned to the team/location of the vacancy to request sourcing efforts.
It’s been said that the most important meeting in the recruiting process is not between the recruiter and candidate but rather the discussion that takes place between the hiring manager and recruiter before the search is kicked off. The recruiter is an extension of the hiring manager in the process. The intake session provides an opportunity to gain alignment on the role, job requirements, search criteria, and, perhaps most importantly, the expectations and responsibilities between the recruiter and hiring manager in the process.
The recruiter should come prepared to the intake session with insights to serve as a talent advisor vs. order taker. For example:
It is recommended to review the vacancy description in advance of intake so you can focus most of your time on strategic questions and aligning on the interview process, SLAs, and next steps.
Hello [Hiring Manager],
I’m excited to be able to partner with you on your [TITLE] role. You will see an intake session scheduled on your calendar soon. Before we connect it is important to start thinking about a few things:
Who will your interview team consist of? Your first round interviews will consist of 2-4 members from your team, in individual consecutive interviews or in a panel interview set up or even both. Final interviews will include 1-2 leadership or the C-level executive from your division. Are there any necessary assessments included in your interview process? Assessments should be utilized only when needed to eliminate an applicant, based around specific skill sets required for the role. Is there any upcoming travel or vacations within the team that could prevent delays on the hiring process?
If you’d like to update any details on your vacancy description prior to our call please do so by making a merge request on the job family description on GitLab.com.
Learn the job:
Complete the following:
If a private Slack channel is setup for easy communication between the hiring team use the Slack recruiting channel naming convention: recruiting-____
Review resumes of applicants who have applied to the role directly, as well as any referrals or internal applicants, and appropriately take action by either declining or advancing.
For those who are recognized as top talent, reach out to them for availability using templates in Greenhouse. Once the candidate has responded, schedule a screening call and send a confirmation to the applicant.
Source passive applicants through job boards, such as LinkedIn or Indeed. If a passive applicant is responsive, import applicant into Greenhouse and schedule a screening call with them through Greenhouse.
As determined previously in the intake session with the hiring manager, if there is an assessment involved in the initial interview process, send candidates the assessment through the provided Greenhouse template. The assessment grader is to be added to the appropriate location on the template email to ensure a notification will be sent to them once the applicant has completed the assessment.
Once a screening call is completed and a candidate is still determined as top talent, a first-round interview with the hiring manager will be scheduled. To do this, the recruiter will request availability from the applicant using the Greenhouse templates while cc’ing the coordinator, who will action scheduling the next steps.
Confirm focus areas that have been assigned to the interview team. Reach out to the candidate to get additional availability, using the Greenhouse templates while cc’ing the coordinator, who will action scheduling the next steps.
An interview debrief can be used following second-round interviews if a need is recognized. This may be determined with the level of the role, the hiring manager's preference, or delayed feedback inputted into Greenhouse causing delays in the process. It is also helpful to evaluate how the process has been going thus far and if we need to change our strategy or approach.
Follow up with the hiring manager on next steps. Depending on the level of the role and outcome of interviews, next steps may include additional interviews including an executive interview or moving to reference checks.
Once a hiring manager has determined they want to move forward with a candidate, the recruiter will reach out to the candidate to request their references contact details, using the Greenhouse email template.
Once references are completed or as they are in progress, the recruiter will move the candidate to offer stage and collect and submit offer details in Greenhouse. The recruiter will ensure offer is routed for approval.
Once the offer is approved in Greenhouse and references are completed, an offer will be verbalized to the candidate by the recruiter or hiring manager.