The target audience is the internal GitLab team, and covers the admin panel of the Customers Portal. Customers or subscription managers should refer to the Customers section of GitLab's user documentation for help in using the portal, or the licensing FAQ for questions on subscriptions such as how users are counted.
When using the admin panel search, be aware that results will be based on searching only one field at a time. For example, entering a person's full name will likely provide no results because the system will not search first and last name at the same time, only one or the other.
We recommend searching by email address, partial email address (e.g. company domain), or company name. When searching by name, enter only first or last name.
NOTE: Note: Due to issue 654, this is currently discouraged as it will break the upgrade process.
Until issue 420 is implemented, the trial status and expiry date will only show on the account that initiated it. Other accounts that are group owners will show trial as