Note: Books in this section can be expensed.

No matrix organization

We believe everyone deserves to report to exactly one person that knows and understands what you do day to day. We don't want a matrix organization where you work with a lead day to day but formally report to someone else. The advantage of our structure for team members is that you get great feedback, and that your career progress is based on your impact. For the organization, forgoing a separate class of managers ensures a simple structure with clear responsibilities. It reduces compensation costs, coordination costs, and office politics. The disadvantage is that your manager has a limited amount of time for you and probably has less experience managing people. To mitigate these disadvantages we should offer ample training, coaching, support structures, and processes to ensure our managers can handle these tasks correctly and in limited amount of time. Everyone deserves a great boss that helps you with your career, lets you know when you should improve, hires a great team, and motivates and coaches you to get the best out of you.