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Issue Trackers

If you need to request legal services, including third party contract review (this does not apply to sales contracts, see below for sales requests), third party license review, legal advice or guidance, please submit all requests through the Legal private issue tracker, by submitting an email.

Please be sure to include sufficient detail regarding your request, including time-sensitive deadlines, relevant documents, and background information necessary to respond. Through the Legal private issue tracker, you will be updated regarding the status of your request through the Service Desk feature. The Executive Team will have full access to the Legal issue tracker.

Sales Contracts

If a customer requests edits to our standard Subscription or Services terms, please make a request to legal through SalesForce, using the Chatter tool. Be sure to link to the applicable customer account and sales opportunity. All non-standard sales contract terms will now be created through our Conga Contract tool.

Chat Channel

Feel free to use the #legal chat channel in Slack for general legal questions that don't seem appropriate for the issue tracker or internal email correspondence. Slack is not to be used for anything that is considered confidential or seeking legal advice.

Contract Templates

Master Vendor Agreement

All vendors and suppliers doing business with GitLab will require a contract. If the vendor/supplier does not provide an agreement, then GitLab's Master Vendor Agreement can be used. See Vendor Agreement. If using this Master Vendor Agreement, please provide any changes to the template to Legal for revieww. All agreements must be reviewed and approved by Legal before signing.

Company Policies


General Topics

Frequently Asked Questions (WIP)