Learn about the purpose of this resource; 1:40 (Log into GitLab Unfiltered)
Thank you for visiting! The purpose of this resource is to provide Sales reps assistance on:
(1) Operational - How to work with, and engage, GitLab legal; Requirements to close a deal; General FAQ for legal ops, including some parallels to Finance and Deal Desk matters.
(2) Educational - Learning about how and why GitLab legal and our agreements work, to better serve you during a sales cycle; Proactive advice and education to enable you to feel more confident when / if your Customer has legal related questions.
|How to reach Legal||Overview of GitLab Agreements|
|How do I get an Agreement signed (including NDAs)||When does GitLab negotiate|
|Clearing Export Review in SFDC||SKO 2021 Resources|
|Completing Vendor Request Forms||What is Open Source Software?|
|What's needed to close a deal?||GitLab Subscription Agreement 101|
|Requests for GitLab Financial Information, Tax and Insurance Certificates||Why GitLab does not sign BAAs (Business Associate Agreement)|
|How to get a Data Processing Agreement (DPA) Signed||Intro to GitLab Privacy Compliance and Data Processing Agreement (DPA)|
|Escalation Process||GitLab Legal Commercial Coverage Model & Best Practices for a Legal Call|
Learn about how to open a Legal Request, When to Open a Legal Request; 2:24 (Log into GitLab Unfiltered)
Please Note The above thresholds are based on a single opportunity and not the "total Account value" or "total Contract value", OR, potential investment size of a future opportunity. For clarity, if a Customer is purchasing $30,000USD over three (3) year term, this Opportunity WOULD NOT meet the threshold for negotiation(s).
With respect to non-standard NDAs, the above thresholds do not apply. Simply follow the same process(es) and attach the Customer red-lined GitLab NDA, OR, the Customer's NDA template.
Additional Resources: Field Operations Legal Request Overview
For Channel and Alliance Partner contract reviews only, the process for the legal request is as follows:
For any other channel partner legal request, please follow the standard legal request process.
Learn about how to get an Agreement Signed; Who can sign on behalf of GitLab
Visit the Channel Operations page to learn how partners can request a Letter of Authorization.
Legal Team Steps:
It is the sales team member responsibility to complete Vendor Request Forms
Included on the Company Information Page is:
If there are questions / elements that are not found in the Company Information Page, the Sales Rep should engage Deal Desk to organize requests of finance and tax. Information regarding contacting Deal Desk and overall process can be found at the Sales Order Process Page.
If there are Security related questions / elements that are not found at the GitLab Trust Center Page or the GitLab Customer Assurance Package Page, the Sales Rep should engage the Field Security Team per their process, which can be found at GitLab's Customer Assurance Activities Page.
ONLY OPEN A LEGAL REQUEST IF: There is a specific legal question / element being requested within the Vendor Form.
Example: Has GitLab, or board member / executed of GitLab, been subject to a lawsuit?
As a private company, we will not share the following information in a Vendor Request Form:
GitLab includes a signed version of the DPA on the Terms of Service, as stated within the Subscription Agreement this DPA is applicable to all Enterprise Customer's and does not need to be counter-signed. In addition, as stated within the header of the DPA, a Customer’s acceptance of the Subscription Agreement shall be treated as its execution of the DPA.
In instances where a Customer or a Partner has requested material non-standard terms that are not generally accepted, and where the transaction may merit additional consideration, please follow the Escalation Process Overview. Included in the Overview are the steps required to meet threshold requirements, ensure the matter receives the appropriate level of review, and provide guidance to complete the applicable Escalation Form(s) Note This document is only available for GitLab Team Members.
With regards to completing RFPs, sometimes referred to as RFIs, RFQs or RFXs, please find information in the RFP Process handbook page.
Learn about what Agreements GitLab has; 2:45 (Log into GitLab Unfiltered)
Learn about when GitLab negotiates; 3:20 (Log into GitLab Unfiltered)
Note: The updated NDA process may not be referenced in the video, please follow most recent directions in this Sales Guide
Please Note: The purpose of this content is to understand where to find GitLab's terms, as well as, basic knowlege about the rights and obligations stated
GitLab will not sign a Business Associate Agreement (BAA)
Resources to provide your Customer if they request a BAA:
What do the GitLab Terms say?
Why does GitLab not sign BAAs?
Please review the GitLab Legal Best Practices Resource which outlines best practices when contemplating a call between GitLab Legal and Customer & Partner counsel. NOTE: This is available to GitLab Team Members only