The Disqus subscription runs on the Disqus Plus plan, with which we manage the 2 websites.
We have two ways of accessing the Disqus interface:
Both the GitLab and the Docs websites can be accessed via the main Disqus interface once logged in for management purposes. To do so:
Alternatively, each one of the websites we manage can be accessed directly through these links:
While new Disqus comments appear as tickets on Zendesk, those marked as spam remain in the Disqus web interface without further notification. Community Advocates should review the Disqus moderation queue from time to time:
From then on, you can moderate all comments in the
Pending queue. You can choose one of 3 actions for each comment (or select some and apply actions in bulk): Approve, Spam, Delete.
It's also advisable to check the rest of the queues (
Deleted) to ensure no false positives have been marked as spam, or spam has been approved.