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Expertise rotation workflow

Overview

Community Advocates have their own expertises (EDU/OSS/Merch/Integrations) and we need to make sure that each team member is always up to date and ready to jump in or tackle the different expertise workflow/question/request.

Regular daily workflow

The CA team consists of 3 team members, where 1 is located in the US and the rest is in the EU timezone.

Rotation workflow

Consider switching the day to day workflows between EDU/OSS and Merchandise experts.

Example rotation:

Training

Advocates should do training sessions during the Community Advocacy daily planning calls when there are no any other important topics to discuss.