The Community Relations team will contribute to enforce the GitLab Community Code of Conduct on GitLab.com, to ensure we keep a positive, welcoming and inclusive environment for everyone to contribute.
Currently, the team will engage in moderation if there is a discussion (generally on an issue or on a Merge Request) that requires urgent or a significant volume of moderation.
Please reach out in the #community-relations Slack channel.
Community Relations team members should always use the GitLab Conduct GitLab account when moderating instead of their personal accounts to provide anonymity while moderating.
The login information can be found in the
GitLab Conduct Usersection in the Marketing vault in 1Password.
As a further refinement, the e-mails sent to
firstname.lastname@example.org will be added to the Community Relations' Zendesk instance on the next iteration of this process.
As part of their charter, the Trust & Safety team will often detect and hand over CoC violations to the Community Relations team. Generally discussions on a particular case will happen on a confidential issue, but we can also contact the Abuse Operations team members directly.
Please use these templates to replace public comments that violate the CoC.
You can use this template to move over the original public comment's content to the private issue opened for moderation.
https://gitlab.com/gitlab-com/<project>/issues/<issue number>#note_239807447 @username > (username's original comment)
Use this template where the comment is a CoC violation
*This comment has been removed for violating the following rule in our [GitLab Code of Conduct](https://about.gitlab.com/community/contribute/code-of-conduct), which is against Rule 3 in our [Terms of Service](https://about.gitlab.com/terms/).* > Trolling, insulting/derogatory comments, and personal or political attacks. *Continuing to disregard our Code of Conduct will result in a ban of this account. For more information, please reach out to [email@example.com](mailto:firstname.lastname@example.org).*
Use this template where the comment needs further discussion to understand whether it is a CoC violation. You can discuss it with the other Advocates and ultimately decide whether the comment needs to be moderated or moved back to the original location.
Under Review *This comment is currently under review for potential violation of the [GitLab Code of Conduct](https://about.gitlab.com/community/contribute/code-of-conduct).* *For more information, please reach out to [email@example.com](mailto:firstname.lastname@example.org).*