Merchandise operations

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3. Marketing
4. Community Relations
5. Evangelist Program
6. Evangelist Program operations
7. Merchandise operations

On this page

• Overview
• Access data
• Operations
  • Storefront vendors
    • Shopify
      • Access data
      • Adding items
      • Removing items
  • Amazon
    • Access data
• Inventory vendors
  • Printfection
    • Access data
      • Gather item inventory data
  • Stickermule
    • Access data

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Overview

Community Relations manages the merchandise store. This includes:

• adding and removing items to and from the store,
• fulfilling orders,
• maintaining inventory levels and
• responding to store support requests

We are currently using the following vendors:

• Storefront:
  • Shopify
  • Amazon (trial)
• Inventory:
  • Printfection
  • Stickermule

Access data

• URL: https://shop.gitlab.com
• Login: see 1Password secure note for details

Operations

Storefront vendors

Shopify

Access data

• URL: https://www.shopify.com
• Login: see 1Password secure note for details

Adding items

1. Gather item inventory data
2. Log in to Shopify
3. Open the products page
   • Click the Add Product button
   • Fill out information about the item
   • If you don't have the information for the description, please ask/search for it and be careful - the info could be sensitive
   • Fill out the price for the item
   • Fill out the SKU (Stock Keeping Unit) which is the item's ID from Printfection
   • Select "Shopify tracks this product's inventory"
   • Set the quantity according to the Printfection inventory
   • Enter the weight of the product
   • Add the variants of the products if available
   • Before saving the product, please check search engine listing preview

For more information, see this official guide

Removing items

1. Log in to Shopify
2. Open the Products page
   • Click on the product you want to remove
   • Scroll to the bottom of the page where you can find the delete button

For more information, see this offical guide

Amazon

Access data

• URL:
• Login: see 1Password secure note for details

Inventory vendors

Printfection

Access data

• URL: https://www.printfection.com
• Login: see 1Password secure note for details

Gather item inventory data

1. Log in to Printfection
2. Open the Inventory
   • Check if the proposed item is available in the inventory
   • Note the item's ID
   • Note the following item details:
     • Name
     • Description
     • Availability
     • Sizes
     • Assets
   • Download the item images

Stickermule

Access data

• URL: https://www.stickermule.com
• Login: see 1Password secure note for details