Community Relations Program Management

Maintained by:

Community Relations handbook updates

Merged updates to the handbook are posted to the #community-relations-fyi Slack channel.

MRs must be tagged with the Community Relations labeled before being merged in order to be posted to Slack. When you create a new MR, be sure to add the label upon creation so this step isn't forgotten. If you are assigned to merge an MR, ensure the label is added prior to merging.

Community Relations issue boards

Board	Program	Usage	Notes
OKRs	Team	Quarterly OKR status tracking
Community Team Content	Team	Blog content the team is working on	Top level group board
Community Team, by assignee	Team	Issue workload per team member	Top level group board
Evangelist Program	Evangelists	Work related to the Evangelist Program
Meetups	Evangelists	Meetup tracking and organization
Code Contributor Program	Code contributors	Work related to the Code Contributor Program
Education Program	Education	Work related to the Education Program
Open Source Program	Open Source	Work related to the Open Source Program
Open Source Program: migrations	Open Source	Plan, execute, track Open Source migrations and partnerships	Issues on this board are generally private
Community Advocacy	Advocates	Work related to the Community Advocates team
Merchandise	Advocates	Issues related to managing merchandise and merchandise requests

Community Relations labels

We track the workflow with the Marketing Status labels.
Some programs use scoped labels in addition.
Main program labels are defined either at the top gitlab-com or the gitlab-com/marketing group level to facilitate cross-collaboration and visibility across issue boards

Label	Program	Usage	Notes
`Community Relations`	Community Relations	Main team label	`gitlab-com` group label
`Open Source Program`	Open Source	Main program label	`gitlab-com` group label
`Open Source`	Open Source		`gitlab-org` group label
`OSS Stage::Evaluation`	Open Source	Open source migration status: evaluating
`OSS Stage::In Progress`	Open Source	Open source migration status: WIP
`OSS Stage::Blocked`	Open Source	Open source migration status: blocked
`OSS Stage::Review`	Open Source	Open source migration status: review
`movingtogitlab`	Open Source	Track open source migrations
`Evangelist Program`	Evangelists	Main program label: Tech meetups, tech speakers, and community-driven evangelism
`Meetups`	Evangelists	GitLab Meetups planning and tracking
`Heroes`	Evangelists	Heroes applications, content, speaking engagements, and other Heroes program issues
`Speaker Needed`	Evangelists	Events or meetups that need a speaker
`become-a-speaker`	Evangelists	Support for community members who want to become tech speakers	Community Relations group label
`heroes-content`	Evangelists	For issues related to a blog, video, or other content generated by a GitLab Hero	Project label
`heroes-talk`	Evangelists	For issues related to a CFP submission or tech talk given by a GitLab Hero	Project label
`request-for-heroes`	Evangelists	Share speaking, blogging, and other contribution opportunities with GitLab Heroes	Project label
`Code contributor program`	Code contributors	Main program label: for general issues related to the program
`1st contribution`	Code contributors	Automatic contribution label	`gitlab-com` group label
`1st contribution`	Code contributors	Automatic contribution label	`gitlab-org` group label
`Community Contribution`	Code contributors	Automatic contribution label	`gitlab-com` group label
`Community Contribution`	Code contributors	Automatic contribution label	`gitlab-org` group label
`Hackathon`	Code contributors	Community contribution during GitLab Hackathon events	`gitlab-org` group label
`GitLab Hackathon`	Code contributors	Community contribution during GitLab Hackathon events	`gitlab-com` group label
`OKRs`	Team	Quarterly team OKRs
`Community Team Content`	Team	Track the status of content created by the team. Generally blog posts	Top-level group label
`education program`	Education	Main program label: for general issues related to the program
`Community Advocacy`	Advocates	Main program label: for general issues related to the program
`Merch`	Advocates	Issues related to merchandise handling and merchandise requests

Community Relations Group Conversation

What is a Group Conversation (GC)?

GitLab teams update the rest of the company on what they are achieving and working on through Group Conversations. Group Conversations are an important way to make sure the rest of the organization is aware of what each team is up to, has an opportunity to ask questions, and have a collection of links and information for reference.

Old Group Conversation decks

The Community Relations team's previous decks are in our Google drive (GitLab employees only). It's useful when putting together the next GC deck to look at the last one to make sure that items on the calendar edge don't get missed or included a second time.

Group Conversation Directly Responsible Individual (DRI)

A DRI from the Community Relations team will be identified for each GC approximately 3 weeks before the next scheduled GC. The DRI should rotate through team members to give everyone a chance to lead the GC. The DRI is responsible for:

Creating an issue in the Community Building Project using the community-relations-group-conversation template.
Complete all the tasks in the group conversation template.
Prepare a few questions for the team prior to the GC in the case there aren't any questions in the agenda during the GC.
Lead the GC.
Close the GC issue.