At times GitLab needs to communicate a "breaking" change or details related to a high-priority emergency patch. These emails are transactional in nature and are highly targeted to the impacted audience.
When Marketing Ops is pinged for assistance in emergency communication situation it is either to support the Marketing Program Managers (MPMs) or because the MPMs are not reachable as its off-hours.
The Security team should create a one-off email request in the Digital Marketing Program project. This template is built to auto label with the gold
MktgOps label and the
MktgOps-Priorty::2 - Action Needed label.
In the template the Security team should include details including CTA, email body, send date and provide link to Google sheet containing list.