Drift is the online chat bot and tool SDR's use to engage with site visitors. This page will be updated as it is rolled out across the teams. For a quick reference guide to start please click here.
Enablement videos will be linked here once they are ready.
Please open an issue in the MktgOps project. State the reason for the issue and leave any detailed information in regards to the issue or request being made.
Labels to use:
MktgOps: The starting point for any label that involves MktgOps. The MktgOps team subscribes to this label and will see the request being made.
Drift: Issue is directly related to the Drift chat tool. Specific admins for this tool are subscribed to this label.
Expectation is that Drift routing will mirror LeanData as closely as possible. If there is an exception it will be listed here as more complex routing is rolled out.
Leads will only be routed to the aligned SDR:
|Online||NEW Pricing Page Bot - ONLINE (7/19/19)||https://about.gitlab.com/pricing/|
|Online||Have More Qualified Conversations (14 March 2018)||https://about.gitlab.com/sales/ https://about.gitlab.com/free-trial/ https://about.gitlab.com/features/ https://about.gitlab.com/comparison/|
|Offline||OFFLINE: High-Intent Bot||https://about.gitlab.com/pricing/|