Vimeo is a video hosting, sharing, and services platform.
Vimeo is connected to Okta. To request access, create an access request and use the GitLab user group
@gitlab-com/business-ops/team-member-enablement to provision you. Make sure to include the business case for why you would like access and tag a team member from digital production. Once provisioned to Vimeo, marketing ops can adjust your permission set as neeeded.
Uploaders- Uploaders can only upload videos to the account. On their upload page, they will be able to toggle between uploading videos to their own account and uploading videos to the company account. Uploaders will only be able to edit the title and description of the video while it is being uploaded to the company account. Any videos an uploader adds to the company account will have the privacy setting
Only Me, but as the account owner, you can change the video's privacy setting after upload. Note: Uploaders will need to make sure they select the correct account from their upload page. Uploaders do not have any access to the company account otherwise. They cannot view or edit the video after they've uploaded it nor can they access any settings for the company account.
Viewers- Viewers can be invited to specific folders within the account, but they will have limited access to the contents of those folders. They can access the review page, leave notes, and share videos that are within those folders. They do not have the ability to upload, edit, publish, or access any other settings or areas of the account that are meant for working members.
Contributors- Contributors can be invited to access a specific folder within the account. They’ll have the ability to upload, edit, review, share, and publish videos within a folder, but won’t have access to any of your other folders or areas of your account. A contributor also won’t be able to change the title of a folder, delete a folder, or delete a video from the account. They can view settings of a video in that folder as well as the analytics tab, which has numbers from the past 30 days but won't have access to advanced analytics for the video. Once in the
Video Manager, Contributors will only be able see the folders to which they have been invited. In addition, contributors can access settings of an archived live event within the folder to which they contribute. Contributors can start a live event to Vimeo if they are using an external encoder via RTMP (after the Owner or Admin creates an event and provides the Contributor with the RTMP URL and Stream Key). Note: If the Vimeo account is connected to other social accounts such as Facebook, then any live events the Contributor starts from their encoder will also simulcast to that destination.
Admins- Admins can help upload and manage all videos, folders, and collections. Admins will not be able to access account settings or payment information. Admins also cannot delete videos; only the account owner can do this. Admins have access to the following features:
Owners- Only Owners can do the following:
The video manager is where all the video uploads are stored and managed.
When you navigate to Vimeo.com, you first land in the video manager (when logged in). The video manager houses all videos uploaded, both public and private, as well as video drafts, showcases, and any live events.
You can also navigate to the
Videos sidebar menu option to access the video manager.
+icon next to the
Videossidebar menu option.
Notificationstab, you can toggle the ability to connect to Slack to send folder notifications so you can track team activity on videos, review pages, and more.
Vimeo Create is Vimeo’s new video maker tool. It allows you to easily and quickly create your own video from stock videos, photos, and personal videos. See the knowledgebase article for a full tutorial.
Vimeo accepts most video file formats (MP4, MOV, WMV, AVI, and FLV). Vimeo does not accept audio files, image files, or other non-video formats (MP3, WAV, WMA, JPG, and PNG). If you compress your source file prior to upload, follow these guidelines. For more information on uploading videos to Vimeo, see this help article.
For more information about conducting virtual events, see the virtual events handbook page.
Live Eventsin the left sidebar menu.
Create live eventunder the list of events in the table. You can also click the
New videobutton in the top-left corner and select
Create live event.
Event titlefield, title your event.
People I follow,
Private link, or
Hide from Vimeo. See detailed explanations of these options in the privacy settings overview.
Eventtab in the left-hand sidebar, toggle the
Chatfunctionality on or off (appears only on Vimeo where you choose to embed). See more info on enabling, disabling, and moderating chat.
Viewing privacyyou can select different privacy options for your live event.
Embedtab, select the options you would like to toggle on or off before generating your embed code. First, select the preferred embed privacy. You can choose
Specific domains. See live event privacy settings.
Video Controlstoggle on/off the options for your live event. See more about customizing the embedded player and adding embed presets.
Destinationstab, select where you will be streaming your live event. Available destinations to stream: Vimeo. More destinations coming soon. Click
Go Livebutton in the top-right corner.
See how well your stream is performing in real time. The information displayed in this tool comes directly from the Ingest server logs, which is the first point of contact your stream has with the Vimeo Live back-end.
The stream health indicator can be found on the upper right of the live settings page and preview page.
The indicator bar at the top displays one of the following statuses:
Ready: Webcam has been connected and you are ready to go live.
Good connection: Stream has connected (either through the browser, RTMP, or an integrated encoder) and Vimeo servers are receiving a stable frame rate/bitrate.
Unstable connection: Vimeo servers detect more than a 15% drop in frame rate/bitrate from the intended configuration. This means there may be a problem with your network connection or encoder.
Offline: Stream has disconnected from Vimeo servers.
Stream metrics display the incoming bitrate and frame rate data. The graph updates in real time and details the changes in bitrate/frame rate over the last ten minutes of your stream.
Below the graph you’ll find the bitrate, average bitrate, frame rate, average frame rate, and video resolution for your stream. These metrics update in real time as well.
Below stream metrics, click
Advanced Analytics to see additional information about your stream, namely Video codec, Audio codec, AVC profile, and AVC level. These inform you of your stream’s video and audio compression format (AVC stands for Advanced Video Coding), and the Session ID is a unique string that identifies your stream for Vimeo.
You can share your screen with your audience using the browser-based encoder. This is available as an input alongside your webcam on the
Vimeo Live Settings page for your live events.
With Graphics, you can add lower third graphics, fullscreen graphics, and logos to your live broadcast right from the Vimeo live preview page.
The name “lower third” specifically refers to the bottom one-third of the screen. These graphics are typically used to introduce a speaker or participant on your stream or identify the location of your event, among other uses.
Create a lower third
+button next to
Lower Thirddrop-down menu. You can add an image and two lines of text per lower third. Recommendation: Square PNG or JPG that is at least 200 x 200 pixels and no more than 5MB.
"show" (eye)icon to put the lower third on the live player indefinitely, and access the menu (three dots) to edit, duplicate, or delete the lower third. You can create additional lower thirds using the
+button. The duplicate option is a quick way to create multiple lower thirds with the same image. Lower thirds will only appear on the bottom left corner of the stream.
Fullscreen graphics work the same way as lower thirds, except they cover the entire screen. This is ideal for displaying information prior to any action taking place or during any breaks in your event (e.g. “Stay Tuned,” “We’ll be right back.”)
Add a fullscreen graphic
+symbol next to Fullscreen or
Createunder the Fullscreen drop-down menu.
Previewto see the graphic on the browser encoder preview window for 5 seconds.
Replaceto select a new image, or the
delete (trash) iconto remove the image. You then also have the option to
show (eye icon)the fullscreen indefinitely, after which you can then hide the fullscreen, and access the menu to edit, duplicate, or delete the fullscreen. Note: Fullscreen covers video but it does not cover audio.
A logo is a small icon that appears in the lower right corner of the screen and as a subtle way to keep your brand visible at all times during your event.
Add a logo
+symbol next to
Previewto see the logo on the browser encoder preview window for 5 seconds,
Replaceto select a new image, or the
delete (trash) iconto remove the image. You then also have the option to
show (eye icon)the fullscreen indefinitely, after which you can then hide the fullscreen, and access the menu to edit, duplicate, or delete the logo.
Live Q&A allows you to accept questions, have viewers vote to order questions based on popularity, publish the question to the stream, and ultimately answer them.
Q&Afrom the sidebar menu.
Start Q&Ato open your event up to questions. You can do this before your stream or while you're live. Note: You cannot take action on a question until your event is broadcasting. Chat users are notified that they can begin to submit questions through Live Chat. Questions they ask will be posted to the Q&A window immediately upon submission. They can also click the thumbs-up icon to vote on questions they like. Under the
Activetab, questions will populate, which you can sort either by
Answer. A graphic overlay will appear as a lower third with the question automatically. Note: You are expected to address the question within the stream; there is no option to type in an answer into the Q&A module.
Hide (Show)in the
Archiveto remove the question from the list. You may also archive questions without answering them or publishing them to the stream. If you've archived a question by mistake, you can switch over to the
Archivedtab, hover over the questions and click
Unarchive. This will put the question back in the
End Q&Abelow the list of questions. Note: Ending Q&A does not end the live chat. Live chat will end as soon as the broadcast ends and will not be available afterward. Once you end the Q&A, you can export a CSV log of the Q&A by clicking
Exportat the top of the page.
Current eventfor the active event.
The CSV includes the following information:
Live polls allows you to insert questions into your live stream for viewers to respond to via live chat. Polls can be used to gather feedback from viewers (answers ranked by percentage) or as a quiz (one option being the correct response). You can have as many polls as you’d like per stream, but only one poll may be open at a time.
Pollsin the left sidebar menu.
Open pollto show this poll and allow viewers to participate. Polls can be created before going live, but they cannot be opened until you are streaming. Opened polls are pinned to the beginning of the live chat and visible to all viewers. You can keep your poll open for as long as you’d like. While open, you can choose to
Show graphicwhich will show the poll options on the stream itself. The percentages for each option will continue to changes as more viewers partake.
Publish resultsto close the poll so no more responses can be accepted. You can continue to use the
Show graphic/Hide graphicbutton to display or hide the final results. Once your poll has concluded and you no longer need the results, you can remove it by clicking
Archive. Note: Poll results will not be stored anywhere on the Vimeo account after the event so take note of them before removing them.
Chat is disabled by default. You can enable it in step 2 of creating a live event. As the event owner, you have the ability to moderate chat including comment deletion and banning capabilities.
Vimeo supports simulcasting which allows for simultaneous streaming on Facebook Live, YouTube, LinkedIn, and any custom RTMP destination.
Interaction tools allow you to engage with your audience at meaningful points within the video, and give them the opportunity to connect to additional external sites or resources.
Email capture can appear before, during, or after a video, with the option to "gate" your video behind the email capture field, or let viewers skip it.
You can set up the email capture screen to appear before, during, or after your embedded videos, then download those email addresses. There is no direct integration between Vimeo and Marketo. You can only set up one email capture screen per video. For example, if you’ve already chosen to display the email capture screen before your video, you’ll no longer see the options to display it during or after in the embed settings. Note: Email capture is not supported on Facebook or Twitter.
Setting up email capture
Interaction toolstab in your video’s settings.
Interaction stats for email capture
From the stats panel for your video, you can check the number of times the email capture screen has been seen and the number of email addresses submitted for the past 30 days. Learn more about stats for video interaction tools.
Downloading all captured emails as a CSV
Marketing tab of
Account Settings, you can download a CSV of all the emails captured through your embedded videos. The CSV contains the name (if provided), video ID, domain, and date captured associated with each email address. To download the CSV:
Download email addressesheading. The first time you download the CSV, you will be prompted to accept the following terms:
Once you accept, the CSV will download.
Download captured emails for an individual video
If you only want the email addresses from one particular video, you can download that CSV by navigating to your video manager. Select the desired video then navigate to
Interaction and click
Download email addresses.
Cards are a customizable, notification-style layer that you can set to appear during playback and remain on the screen for six seconds.
End screens allow you to determine exactly what appears when videos finish playing.
Anyone- Allow anyone to see this video.
Only me- Make this video visible to me and no one else
Only people I follow- Make my videos visible only to people I follow on Vimeo (Note: this setting will make it so that people you follow will see your video in their feeds)
Only people I choose- I'll select people with whom I want to share this video (Note: this setting will only work for sharing with other Vimeo members you follow)
Only people with a password- Protect this video with a password (Note: you can share password-protected videos with non-Vimeo members).
Only people with the private link- Make video visible only to people who have the link. (Your video cannot appear in channels or groups, and any credits you’ve added will be removed.)
Hide this video from vimeo.com- This video can be embedded on other sites but can’t be viewed on vimeo.com. (Your video cannot appear in channels and groups but can still be added to showcases and portfolios.)
Anywhereis fully open privacy.
Nowheredisables embedding completely.
Only on sites I chooseallows you to input the specific URLs that are allowed to host the embedded player.
With a showcase, you can organize videos together to share publicly or privately. A showcase is a great way to distribute a collection of videos to any audience. And with password-protection, you can control exactly who gets to see each one.
+icon in the left sidebar menu next to
SEO: Show in Google resultson or off.
Add videobutton to add on-demand videos to your showcase. You can also create a live event for the showcase.
Assets. Here you can add branded assets to your showcase including a logo, thumbnail, and accent color.
SEO. If you toggled
SEO: Show in Google resultsoff in step 3, disregard this step. If you toggled
SEO: Show in Google resultson, input the site title, description and meta keywords for this showcase. More on SEO with showcases here.
Web. Toggle on/off the various layout options for your showcase. The right window pane shows a preview of how your showcase will look as you toggle your options.
Vimeo URL. In the right window pane, you can customize the URL of your showcase and then copy the link.
Embedif you are embedding your showcase on the website. Toggle on/off the embed options for your showcase before copying the embed code.
Sharebutton in the top right navigation. You can copy the link or send it via email with an optional message.
A custom domain can be created for your showcase. If you are interested, please open an issue in marketing ops.
Analytics allow you to access in-depth insights about your videos and your Vimeo account. All members can track overall video performance, and advanced analytics and functionality.
To access video analytics, hover over
Manage Videos in the top left navigation menu and click
View the knowledgebase article for a full tutorial.
Vimeo is integrated with Okta for access.
If there is an interest to pursue the Slack integration for your team or project, please open an issue in marketing ops.
The following event actions are sent from the player and are being tracked via Google Tag Manager: