The moderator should serve as the host of the call and overall wingperson for the presenter. The moderator monitors chat to raise questions to the presenter and searches for links that are mentioned on the call to make sure they get linked in the handbook page for the training.
Log in to zoom 5 minutes ahead of time.
The video should not be recording, but pause if this is the case.
At 9am PT welcome everyone to the call and remind them that the presentation will be public/private. Specifically mention how to talk about sensitive info on every intro.
Hello and welcome to today's sales enablement session. As a reminder we'll be posting this session to YouTube. Please remember to not share any private info such as the names of non-refreenceable customers.
Record the call to your local computer.
For today's GitLab sales enablement training we are pleased to have <speaker name> to talk to use about <topic>. With that I'd like to pass it over to <speaker name>
Monitor the time. If the presentation goes longer than 15 minutes, interrupt to remind the speaker that we are at 15 min and we want to leave time for Q&A.
Make sure a link to the handbook page is linked in the description of the YouTube video.
Post a link to the YouTube video in the #sales slack channel.
XDR (BDR/SDR) Coaching
In order to provide frequent feedback and coaching to the BDR/SDR team, weekly coaching/enablement sessions are hosted where the XDR team is able to ask questions about specific topics they are encountering with their customers. These coaching sessions are driven based on demand from the team and are interactive to help grow skills, awareness and knowledge about the IT and software delivery challenges that enterprise customers are facing.