Sales Enablement

Training Playlist

You can watch previous GitLab sales enablement training sessions on YouTube. Also, here is a link to a deprecated document with more historical training sessions and recordings. Both direct sales and channel sales training are part of the same playlist. We place the recordings of our training on YouTube so that everyone can access. We love everyone to contribute including:

Direct Salespeople
Channel Resellers
Rest of company
Customers
Users
Analysts
Partners

Enablement pages

Upcoming Training

To see what training is coming soon view the Sales Enablement issue board

To request new sales enablement sessions

Create an issue in the Marketing general issue, tracker
Label the issue with Sales enablement
@mention @williamchia in the issue description and he will coordinate with the product marketing team to prioritize and schedule the training.
If you need a training prioritized @mention @pmm-team in the #product-marketing slack channel.

Team Calendar and Enablement

Team Calendar edit access (either you need it or you need to know who does) Because we need to update the enablement invitation with the zoom link before the enablement starts, either you or some on the team needs to have access to the GitLab team calendar to EDIT and update events. Currently Ashish, John, and Jennifer have edit access. See (Team Meetings)[https://about.gitlab.com/handbook/tools-and-tips/#gitlab-team-meetings-calendar]

XDR (BDR/SDR) Coaching

In order to provide frequent feedback and coaching to the BDR/SDR team, weekly coaching/enablement sessions are hosted where the XDR team is able to ask questions about specific topics they are encountering with their customers. These coaching sessions are driven based on demand from the team and are interactive to help grow skills, awareness and knowledge about the IT and software delivery challenges that enterprise customers are facing.

XDR Coaching Notes/Topics

Establishing the XDR Coaching program

First meeting - AMA to set the stage and get organized

Objective:

Encourage the team open up and be comfortable asking questions.
Establish ongoing agenda and get inputs for specific topics.

Proposed Recurring Agenda:

Pre-work (preparation - specific resource to read, objectives, questions
10 min - specific discussion topic (PMM presents a topic)
19 min - interactive / q&a - (where XDRs share case study/situations)
1 min - Next topic (prework/prep for next session)

Requesting future discussion topics:

To requst discussion topics and/or to see future topics see the XDR Coaching issue board

Potential Resources:

(An overview of IT/SW delivery challenges:)[https://learn.techbeacon.com/tracks/business-leaders-guide-software-innovation]
others tbd

LiveStream Enablement Setup Instructions

Sales Enablement is recorded in zoom and then the presentation portion is posted on YouTube. The recording is stopped to allow for open questioning during the session. Once the event is live, it can be viewed here on [YouTube GitLab] !(/images/handbook/marketing/product-marketing/Youtube-ViewEvent.png).