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Customer Advisory Boards

GitLab Customer Advisory Boards

Purpose: To help foster DevOps transformation and adoption we are establishing a Customer Advisory Board, where we focus on sharing DevOps best practices and lessons learned with each other. We believe that transparency and sharing is a key way to help encourage the success of DevOps transformations. The GitLab customer advisory board is intended to be home to learning and collaboration so we can all experience success through DevOps transformation.

Members Executives/Champions for DevOps within their organizations

Frequency: We meet virtually the first Wednesday of the month at 11 a.m. Eastern

Membership: As of July 2020, 31 customers, GitLab product team, UX team, Customer Success leadership

Meeting Recordings Meetings are recorded for internal and member use. Members can seek these recordings by emailing

Recurring Content We will frequently ask for GitLab Product Managers to join to present the vision for their assigned DevOps stage. When doing so we will distribute a recorded video of their stage direction in advance.

Recorded CAB meetings Due to the private nature of the Customer Advisory Board, video recordings and presentations are not linked here. If you are a GitLab employee, search for "Customer Advisory Board" in the google drive to view all assets.

CAB Nomination Process

  1. SAL's can nominate their customers for CAB membership via the customer contact view in SFDC (Nominate as a Reference tab).
  2. Process outlined here
  3. Complete the relevant fields, tick the CAB reference type and the details will be forwarded to the Customer Reference Team for review.
  4. We will revert to the nominator with regards to the membership.

CAB Membership Criteria


CAB Management

See management epics below; each CAB sessions has its own linked issue to manage that session.

Epic FY2021

Epic FY2022

CAB Issue

Issue is activated to manage tasks associated with that CAB sesssion

CAB-Shared Slack channel

A number of our customers continue the conversation with each other and with our product team in the CAB-Shared Slack channel. Because our customers are active in this channel, please be aware of content shared.

Future CAB meeting schedule

View the schedule for upcoming CAB meetings. If you see availablity to present at a future meeting, add a comment to the desired meeting to get added to the agenda.

2020 Meeting Schedule

December 2, 2020

November 4, 2020

October 7, 2020

September 2, 2020

August 5, 2020

July 1, 2020

June 3, 2020

May 6, 2020

April 21, 2020

March 4, 2020

February 5, 2020

2019 Meeting Schedule

GitLab In-Person CAB Meeting - October 15 & 16, 2019*

GitLab Product Roadmap Review - September 4, 2019

* GitLab Product Roadmap Review - August 7, 2019*

GitLab Product Roadmap review - July 10, 2019

GitLab Verify direction update - June 5, 2019

***GitLab In-Person CAB Review -May 1, 2019

In-Person CAB Meeting- April 18-19, 2019

GitLab Configure review- March 6, 2019

GitLab Geo review-February 6, 2019

GitLab Manage review - January 9, 2019

###2018 Meetings

GitLab Release review-December 5, 2018

GitLab Create review-November 7, 2018

GitLab Plan review-October 17, 2018

Kickoff Meeting-September 5, 2018

GitLab Special Interest Group

Purpose: We are forming Special Interest Groups to foster specific and focused discussions about how to apply DevOps practices and GitLab capabilities in specific domains such as planning, development, CI/CD, security, etc. These Special Interest Groups will encourage sharing and collaboration of DevOps best practices and lessons learned between users and GitLab.

We believe that transparency and sharing is a key way to help us all learn and improve how we deliver for our customers. GitLab special interest groups are intended to be home to learning and collaboration.

Members Technical utilizers and advocates of GitLab

Frequency: We will try to meet virtually every 6 to 8 weeks

Membership: Approximately 8-15 users, GitLab Product Manager

The CRM team will track the customers who are part of SIG's in this tracking sheet and update ReferenceEdge with their details. The management and delivery of the SIG program is driven by the relevant product area.

Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license