Before starting an offboarding issue, make sure that the team member's resignation or termination has been discussed and cleared with at least the member of the executive team to whom the team member (in)directly reports.
/pops run offboarding BambooHR_ID_number(not Employee ID #). This number is found in the team member's BambooHR profile URL, after
id=. It is a 5-digit number. An example of the command would be
/pops run offboarding 00000. If BambooHR's API is down, this ChatOps command will fail and will need to be created manually.
Note: If the team member is transitioning to a temporarily positioned contractor, please proceed with the full offboarding and create a separate onboarding issue to grant only specific temporary access for what they would need to fulfill their contractual obligations.
People Operations specialist will follow the below steps to set up an auto-response that notifies the sender that the team member they are trying to reach is no longer with GitLab and who to contact.
firstname.lastname@example.org's email account by selecting the dropdown icon
User informationsection and adding the team member's GitLab email address.
Note: Be sure to scroll down and
Save this change or it will not be reflected.
Add another. Please enter a name below the tittle "Routing" with
lastname firstname rejection rule
Messages to affect.
Only affect specific envelope recipientsunder the
For the above types of messages, do the following, please change from
Customize rejection notice
Add settingand then on
Saveat the bottom (once the window closes).
After 30 days, once you receive a notification that the former team member's offboarding issue is due, delete their gsuite account now refered to as
email@example.com. You will receive a prompt to transfer their docs, please transfer to the manager's email.
People Operations Specialist check if the team member has created any bots before disabling the account. Go to Slack or on your admin Slack profile click Menu » Configure Apps » Custom Integrations » Bots and search through the bots' list for the team member. If a bot exists, please DM the manager to confirm if the bot should be removed.
Navigate to the team.yml file. Using Web IDE or your editor of choice, search the team member name and delete their team page entry. Don't forget to delete the image by navigating to Source/images/team while still here and search for their image. Ideally saved as firstnamelastname.png. The images are in alphabetical order. To remove pet entry and any mentions from the handbook and documention, you will need to download the www-gitlab-com project to your computer and use a prefered text editor.
Cloneand copy the clone with SSH URL, firstname.lastname@example.org:gitlab-com/www-gitlab-com.git
git clone email@example.com:gitlab-com/www-gitlab-com.gitThis downloads the project to your computer mostly on the document folder. Consider going through the Clone a repository and the Command Line documents to understand further.
Find All using Atom;
Open Projecton the Welcome Guide Page.
Find in Project
Code ownership by departing team members should be transferred to their successors, supervisors, or other appropriate colleagues by editing their entries in the relevant CODEOWNERS files.