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2. Handbook
3. People Group
4. Contracts & International Expansion

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On this page

• Contracts
  • Disclaimer
  • Available Currencies
  • Amended Contracts
  • Team Member Types at GitLab
  • Team Member Types by Country
  • PEO / Employer of Record Providers
  • United States Employment Status
  • Portugal Employment Status
  • Letter of Adjustment
  • Probation Period
    • Important steps during the Probation Period:
  • Approval for Outside Projects / Activities
    • Steps as a current team member
    • Steps as a Current Candidate (actively engaged in the hiring process)
  • PIAA Agreements (Proprietary Infromation and Assignment Agreements)
  • Usability Testing Consent
  • Employment and Contractor Agreements
    • Process for any changes required to the contract templates
    • United States
    • Belgium
    • Netherlands
    • Germany
    • Australia
    • New Zealand (subsidary of GitLab PTY Ltd, Australia)
    • United Kingdom
    • Canada
    • Other
• International Expansion
  • Country hiring guidelines
  • Country Conversions
    • Contractor to PEO/Contractor Conversions
      • Phase 1: Pre-Conversion
      • Phase 2: Conversion
    • Contractor/PEO to Legal Entity Conversion
    • Vendor Communications
    • Country Conversions Workflow
      • Country Conversion to PEO/Contractor Workflow
  • Compensation Review for Country Conversions
  • Relocations & Contract Renewals
    • Contract Renewals

Contracts

Disclaimer

These agreements are examples of the agreements that we currently use at GitLab. However, the terms and conditions of an employee or contractor’s agreement will vary based on each employee or contractor’s specific circumstances. GitLab reserves the right to amend or change the sample agreements, as well as each employee or contractor’s actual agreement. The samples below are samples only — they are not valid as such and do not replace personalized signed agreements.

Available Currencies

The preference is for team members and future team members to be paid in their local currency. However, there may be instances where this is not possible and another currency may be chosen by the team member. This should be discussed and agreed with the Compensation Committee and the Total Rewards Analyst ahead of creating the appropriate contract (at offer stage for new team members) so a new one can be issued or confirmed by Letter of Adjustment. The effective exchange rate date used in these cases will be either January 1 or July 1 depending on the hire date of the new team member. This is to minimize significant fluctuations to salaries due to currencies that either strengthen or weaken throughout the year. Further details on this review period can be found in the Global Compensation page under Exchange Rates.

GitLab can pay local currency in the following countries:

Amended Contracts

The source of truth of all data for a contract or amended contract, should come from an Offer Packet in Greenhouse. This offer packet remains our source of truth of information. Amended contracts must be uploaded to Greenhouse and BambooHR and the People Operations Specialist must be informed.

1. If the old contract was never active, delete the old contract from BambooHR
2. Upload the updated contract in 'Contracts and Changes' folder and also in Greenhouse to ensure this is consistent in both systems
3. Notify the People Operations Specialist of the change in the GitLab Onboarding Tracker

It is essential that the People Operations Specialist is informed of all changes, as they must be updated in BambooHR.

Team Member Types at GitLab

• C2C means Company to Company
• IND means Independent

Team Member Types by Country

To ensure the accurate entry of information in BambooHR, we created this table as guidance of what is applicaple in which location. When adding new team members to BambooHR, please ensure you use this terminology for accurate reporting.

More information related to payroll processes can be found on the Payroll handbook page.

PEO / Employer of Record Providers

There are multiple options for PEO (Professional Employer Organizations), also known as Employers of Record, in the market. This is not the exact list of providers GitLab uses, but is intended to help the wider community when looking for vendors.

• Safeguard
• CXC
• Global Upside
• Remote.com

United States Employment Status

Fair Labor Standards Act: Exempt v. Nonexempt Employees

• Nonexempt employees are paid hourly and required to track and report all hours worked. If a nonexempt employee works more than 40 hours during a work week, they are entitled to overtime pay. Overtime pay must have prior approval from the manager. Nonexempt employees are required to take two paid ten minute breaks and one unpaid thirty minute lunch break. As a fully distributed company, nonexempt employees are responsible for taking active ownership in ensuring they take the proper breaks. Please make the People Business Partner aware of circumstances where you feel compelled not to do so.
• Exempt employees are paid on a salaried basis, do not need to track their hours, and are not eligible for overtime pay. These employees must not spend more than 50% of their time doing nonexempt duties to remain exempt.
• For new positions, managers need to ensure the classification of the role is correct before sending an offer letter the candidate. For guidelines on how to determine if a role is exempt or nonexempt, please reference the "Exempt vs Nonexempt Checklist" (which can be found on the google drive, but is only viewable to managers at GitLab). For positions that already exist, please verify the classification with People Ops Analysts.

Portugal Employment Status

In Portugal, we can only hire individuals that are hired on a C2C basis. This means, contractors that are hired through our BV Contractor agreement, via an established company in Portugal, with more than one client. Unfortunately at this time, we are not able to hire any team members in sales whatsoever.

Letter of Adjustment

When a team member receives any change in compensation and/or title we need to create a Letter of Adjustment instead of staging an entirely new contract. This document is signed by the Manager, Total Rewards or the Sr. Director, Global People Operations or the Chief People Officer and the team member through either DocuSign (if the adjustment was a transfer/promotion done through Greenhouse) or HelloSign (if the adjustment was not done through Greenhouse, e.g. cost-of-living increases). When a team member applies for and receives a new position through Greenhouse, a Letter of Adjustment is prepared in lieu of a new contract using DocuSign. The Candidate Experience Specialist will prepare the letter. Using the Offer through DocuSign - Letter of Adjustment template in Greenhouse the letter is Cc'd to the Total Rewards team for processing.

Effective dates for a letter of adjustment should be the first (1st) of the month or the sixteenth (16th).

Once the document has been signed, the Candidate Experience Specialist hires the individual in GreenHouse (if applicable). Do not export the candidate into BambooHR, as an internal employee their profile is already in the HRIS. The signed letter is uploaded into BambooHR under the Contracts and Changes folder on the Documents Tab by the Total Rewards Analyst. The Total Rewards team ensures the information in HRIS and Payroll systems is updated.

Probation Period

Upon joining GitLab, some team members (location-dependent, see the below table for detail about each location) will have a probationary period between 3 and 9 months. In case of relocation to a different country or change of contract, if a team member has continued service with GitLab (tenure with GitLab has been uninterrupted) and they have already passed the probationary period of their original location or contract, they do not need to go through the probation period of their new location or contract. As per the onboarding process a notification in BambooHR would have been created.

The People Experience Team is responsible for managing the probationary period process internally (communication with the team member, their manager, confirmation of probationary period completion, and updating BambooHR), while the People Operations Specialist Team is responsible for managing relationships with legal counsel externally on a global scale to ensure compliance and iteration. If an exception request is made to end a probation period early, this should be escalated by the team member's manager to a skip-level and the People Business Partner via email. We will then evaluate the risk, performance and overall reason for the request. Further escalation to Legal might be necessary as well as decision making on how to proceed. There should be no expectation of approval.

Important steps during the Probation Period:

1. Hiring Manager's are responsible for reviewing performance half-way through the probation period. If any under-performance has been found, this should be communicated to the People Group immediately (either via a People Operations Business Partner or by emailing the People Experience Team).
2. At 14 days prior to the end of the Probation Period, the Hiring manager will receive an email from the People Experience Team, mentioning the probation period is coming to an end.
3. The Hiring Manager will respond to this email stating if they satisfied with their performance.
4. The People Experience Associate will log this information into People Experience Tracker
5. Once the Manager has confirmed that they are satisfied with the team members performance, the People Experience Associate will send a confirmation email to the team member to confirm their probation period has been completed. Please cc people-exp@domain and the Manager.
6. The confirmation email from the Manager, should be printed and saved to pdf, and should be uploaded in BambooHR to the "Contracts & Changes" folder for proof that the probation period was completed.
7. Should their performance not be at a level that their Manager is comfortable with at any time during the probation period, the Manager should reach out to a People Business Partner for further discussion and guidance, right away.
8. If no response is received from the Manager via email, the People Experience Team will proceed with following up again by email and a private message in Slack. Should the People Experience Team still not receive any further response, they will create a private Slack channel including the Hiring Manager and respective People Business Partner to get the needed confirmation.
9. If the team member is employed through one of our PEOs, the People Experience Associate will also need to reach out to the appropriate point of contact for that PEO. That information is listed in the 1Password People Operations Vault.
10. If for some reason, a manager is not contacted prior to a team member's probation notice completion, the manager must still be contacted to notify them that a team member's probation period is over, using the relevant email template. This thread must be saved in the team member's BambooHR profile, in their Contracts & Changes folder.

Current Entities and Co-employers with Probationary Periods:

Countries without Probation Periods:

Approval for Outside Projects / Activities

Before beginning work on outside projects, second jobs, additional work - paid or unpaid, that could potentially impair your ability to perform your obligations to GitLab or could be deemed a conflict of interest, you must obtain approval in writing from your Manager, and further approval from your Function leaders as needed, facilitated by the relevant People Partner for your division and department. This is also required to those at Offer stage who are yet to start their employment with GitLab.

Steps as a current team member

1. Team member sends request via email to their direct manager for approval and copies the People Business Partner (PBP).
   Note: PBPs are not the decision maker, but can flag any concerns or questions.

`This is the information that the team member should include in the email:

• Project name (links to relevant website if available)
• Goal of the project/organization
• GitLab clients and/or team members who are involved in the project and scope of their involvement. (If applicable, please include tech stack used)
• Estimated time investment per week (in hours)
• Employment Status/Role in Relation to the Outside Project (if applicable)

1. The manager will ask any necessary clarifying questions. Once the manager is comfortable providing written approval, they will then add the applicable Director-level leader to the thread, for their review and approval.
2. If the Director feels additional review and approval is needed, the Director will add the next level (VP or C-level as appropriate) to the email thread. If not, the Director will respond indicating their approval.
   Note: A minimum of direct manager and Director-level approval is required for all outside projects.
3. Once all approvals are documented, the PBP will forward the email to peopleops@domain for processing.
4. The People Operations Specialist will save the entire thread to the team member's BambooHR profile.
5. The People Operations Specialist team will then respond to the thread stating that the entire thread will be saved as a PDF and filed in the team member's BambooHR record in the Contracts and Changes folder.
6. More complicated requests that seem to show conflicts or projects involving a 1099 might require additional legal approval which will be coordinated by the People Business Partner, who may forward the thread to the Functional Leader, or both. Legal may also be added to conversation as needed.
7. Once there is final conclusion, the People Business Partner will relay and coordinate the information with the team member. The People Operations Specialist team will save the entire thread as a pdf and filed in the team member's BambooHR record in the Contracts and Changes folder.
8. For team members employed in the Netherlands confirmation will be given in the form of a Authorization Letter once signed, this will be filed as outlined above.

For any approved outside activity in which the GitLab team member will use their GitLab account, outside activity must be stored in a separate, personal project. All other work completed as part of the GitLab employment or contract should be stored in a GitLab namespace with a GitLab copyright.

Steps as a Current Candidate (actively engaged in the hiring process)

1. Once the candidate receives the written contract, they will list all outside projects and activites in the PIAA section.
2. When the Candidate Experience Specialist receives the signed contract, they will review to see if information was input into the PIAA portion of the contract. If so, they will notify the People Experience team in the #people-exp_ces private slack channel with the link to the Greenhouse profile.
3. The People Experience team will kick off the approval process and upload the approval into BambooHR

If you are involved in the interview panel and a candidate discloses outside project(s) or activity(ies), please notify the Recruiter.

For any approved outside activity in which the prospective GitLab team member will use their GitLab account, outside activity must be stored in a separate, personal project. All other work completed as part of the GitLab employment or contract should be stored in a GitLab namespace with a GitLab copyright.

PIAA Agreements (Proprietary Infromation and Assignment Agreements)

GitLab strives to help its Contributors maintain the ability to work on projects that are unrelated to GitLab’s business, including other open source projects. Our PIAA does not grant GitLab any rights in any creations that you may make that are not related to GitLab's business or the work you do for GitLab. That is, you are free to develop those creations without requesting approval in advance from GitLab. We have created an amendment to the PIAA agreement which can be viewed in amendment to PIAA. Please email people operations who will complete and stage the document for signatures. Given that there is necessarily some ambiguity about which projects relate to or don't relate to our business, we have created a process to increase clarity on this issue and encourage outside work by our Contributors. If you're pretty sure that a project you want to work on is unrelated to GitLab's business, but you want GitLab to confirm this ahead of time (or afterwards), you can fill out the Acknowledgement Letter we've provided with a detailed description of the project. GitLab will review your submitted project details, and if we agree that it is not related to our business and does not result from your work for GitLab, we'll sign the letter and return it to you.

Usability Testing Consent

Consent Form for GitLab Usability Test

During this usability test I agree to participate in an online session using my computer and telephone. During the session I will be interviewed about the site, asked to find information or complete tasks using the site, asked to complete an online questionnaire about the experience, and I may be video recorded (together, these form the “Materials”).

I understand and consent to the use and release of the Materials by GitLab B.V. (“GitLab”). These materials will likely be made public. I understand that it is the discretion of GitLab to decide whether and how to use the Materials. I relinquish any rights to the Materials and understand the recording may be copied and used by GitLab without further permission. I hereby agree to release, defend, and hold harmless GitLab and its agents or employees, from and against any claims, damages or liability arising from or related to the use of the Materials, including but not limited to libel, defamation, invasion of privacy or right of publicity, infringement of copyright or trademark, misuse, distortion, blurring, alteration, optical illusion or use in composite form, either intentionally or otherwise, that may occur or be produced in taking, processing, reduction or production of the Materials, their publication or distribution.

I have read the above authorization, release, and agreement and I am fully familiar with the contents thereof. This release shall be binding upon me and my heirs, legal representatives, and assigns. I understand that participation is voluntary and I agree to immediately raise any concerns I might have.

If you have any questions after today, please contact {GitLab Contact Person}.

Please sign below to indicate that you have read and understand the information on this form and that any questions you might have about the session have been answered.

Date:{Date}

Please print your name: {Usability Tester Name}

Please sign your name:

Thank you!

We appreciate your participation.

Employment and Contractor Agreements

Process for any changes required to the contract templates

If any changes are needed to any one of the contract templates, please ping the Senior Manager, People Operations or one of the People Operations Specialist's to make the changes. The following process needs to be followed by the People Operations Specialist Team:

1. Create an Issue and tag the CES team with an explanation of what is being amended. This will act as a reference point in the future.
2. Open the relevant contract template, which automatically redirects to a Google Doc page.
3. If you have editing rights in the doc, change the document view to "Suggesting" mode on the top right hand side. If you do not have editing rights, you are able to make a comment on the doc or alternatively ping the People Ops Group for assistance with having the suggestions added to the contract for approval.
4. Any edits that are made will then be made as a suggestion to the contract
5. Once you have made the required changes, please tag the Senior Manager, People Operations as well as our Labour Legal Representative at GitLab to view and approve the relevant changes
6. Once the changes have been approved, it is important to notify the Candidate Experience Specialist Team to update the contracts available in Greenhouse.

Important no changes or edits should be made to the contracts without the required approval

The following contracts are for reference only and are viewable by anyone with the link.

United States

• GitLab Inc., employee offer letter without OTE
• GitLab Inc., employee offer letter with OTE
• GitLab Inc., employee offer letter with director bonus
• GitLab Inc., employee offer letter with signing and director bonus
• GitLab Inc., employee offer letter with signing bonus
• GitLab Inc., part time employee offer letter without stock
• GitLab Inc., part time employee offer letter with stock
• GitLab Federal LLC, employee offer letter without clearance, without OTE
• GitLab Federal LLC, employee offer letter without clearance, with OTE
• GitLab Federal LLC, employee offer letter with clearance, with OTE

Belgium

• GitLab BV Belgium, Dutch & English employee contract without OTE
• GitLab BV Belgium, Dutch & English employee contract with OTE

Netherlands

For team members legally able to work and live in the Netherlands, we should use the GitLab BV contract template. PEO contract templates should be provided by the PEO directly. We should not use GitLab BV or GitLab IT BV contracts for PEO models.

• GitLab BV, Netherlands temporary/indefinite employee without OTE
• GitLab BV, Netherlands temporary/indefinite employee with OTE

Germany

• GitLab GmbH, employment agreement without OTE
• GitLab GmbH, employment agreement with OTE

Australia

• GitLab PTY Ltd, Australia, without OTE
• GitLab PTY Ltd, Australia, with OTE

New Zealand (subsidary of GitLab PTY Ltd, Australia)

• GitLab PTY Ltd, Australia, without OTE
• GitLab PTY Ltd, Australia, with OTE As of 1 July 2020, all team members in New Zealand will be employees of GitLab LTD Pty, the Australian entity. New Zealand new hires should use this New Zealand contract, which is governed by New Zealand law, even though the employer is an Australian entity.

United Kingdom

• GitLab UK Ltd, without OTE
• GitLab UK Ltd, with OTE

Canada

• GitLab Canada Corp, All Provinces except Quebec, employment agreement without OTE
• GitLab Canada Corp, All Provinces except Quebec, employment agreement with OTE
• GitLab Canada Corp, Quebec only, employment agreement without OTE
• GitLab Canada Corp, Quebec only, employment agreement with OTE

Other

Locations where we do not have an entity or Professional Employer Organisation, GitLab IT BV contractor agreements should _always_ be used. Kindly keep in mind that if you were hired under a GitLab IT BV or GitLab BV Contractor agreement, that we are continuously working towards a Scalable Employment Solution in these locations, and your contract will therefore change in future:

• GitLab IT BV, contractor agreement - C2C without OTE
• GitLab IT BV, contractor agreement - C2C with OTE
• GitLab IT BV, contractor agreement - Independent without OTE
• GitLab IT BV, contractor agreement - Independent with OTE

International Expansion

Country hiring guidelines

At GitLab, we hire people from all over the world and all walks of life. Diversity, Inclusion & Belonging is one of our core values. However, as an all-remote company we do face challenges with hiring in certain countries. Each country has unique and complex rules, laws, and regulations, that can affect our ability to conduct business, as well as the employability of the citizens and residents of those countries.

We are growing rapidly and continuously expanding our hiring capabilities in other geographies. However, at this time we are unable to hire employees and contractors in the specified countries below:

• Argentina
• Austria
• Brazil
• Crimea
• Cuba
• France
• Iran
• Italy
• Mexico
• North Korea
• Philippines
• Singapore
• Spain
• Sudan
• Sweden
• Syria
• United Arab Emirates

Country Conversions

As GitLab continues to scale, we will be converting all team members to an employment scalable as per our OKR. This is the different forms of employment:

• Contractor through a PEO (Professional Employer Organization with a local presense)
• Employees through a PEO (Professional Employer Organization)
• GitLab entity

To better understand how we decide on what country to convert next, please follow this link to our risk matrix. We measure risk on both the total target cash & the number of team members in said location.

This also aligns with GitLab's strategy and growth plans.

Team members with Independent Contractor agreements are ineligible for employee benefits. The compensation team members receive for services provided as independent contractors, reflects the difference in the cost of employee benefits provided to employees, which is estimated at 17%. GitLab reserves the right to review and revise its agreements, and to convert team members from independent contractor to employee where appropriate. If a team member is converted to an employee of either a PEO or a GitLab Entity, the team member will be eligible for employee benefits, and the salary will be adjusted downward to reflect the cost of these benefits now being added to your overall compensation. GitLab will take all steps that it is able to provide affected team members sufficient notice of a change such that they can plan accordingly.

We were interviewed live by members of the Recruiting and People Business Partner teams, and we encourage all team members to watch this video with frequently asked questions about Country Conversions:

The People Operations Specialist is responsible for managing the country conversion processes outlined below.

Contractor to PEO/Contractor Conversions

Phase 1: Pre-Conversion

1. The People Operations Specialist team will pull a weekly report every Monday via BambooHR to review the amount of hires per country (this should include reporting on current offers). When we reach five team members in a country, this is the indicator to proceed with a country conversion (if that process is not already in progress). The People Operations Specialist team will rotate who pulls this report on a monthly basis. The monthly report owners can be reviewed in the Weekly Operations call agenda.
2. The DRI for Country Conversion decisions is our Director of Tax. All requests for converting a country will be sent by the Director of Tax to countryconversions@gitlab.com email alias and confirm the conversion priority (green, yellow or red according to urgency).
3. The People Operations Specialist team will rotate which member of the team will be the country owner for the requested country. The assigned People Ops team member will send an email to all of our country vendors using the Country Conversions Quote Request template to request a quote from all current country vendors to compare benefits, cost, and ability to scale. The countryconversions@gitlab.com email alias should also be copied on this email for full transparency and visibility.
4. As the People Operations Specialst receives requested information from vendors, they should proceed with the following steps:
   • Save all quotes in the appropriate vendor folder within the Country Vendor Information folder in Google Drive
   • Add all data and team member information for the Country Conversions sheet found in the People Group Drive
   • Create an issue in the People-Group general issue tracker by using the Country Conversions template
5. The assigned People Operations Specialist sends an initial email to all team members currently located in the converting country and links the country issue so team members may follow progress and provide feedback.
6. In the opened issue, ping all affected team members as well as all managers of affected team members. Comment to let the managers know that their direct report(s) is/are located in a country undergoing this process.
7. Once all country vendor quotes and benefits information are obtained, the People Operations Specialist will make a non-official country vendor recommendation based on: employee experience, social norm in the location, cost impact to the employee, overall SLA between GitLab and the country vendor, cost impact to GitLab, country vendor ability to scale and delivery quickly, alignment with our values, and meeting tech needs/digital way of working. This recommendation should be shared with the larger People Operations International Expansion for feedback in the #country_conversions Slack channel.
8. Once the initial recommendation is determined, the People Operations Specialist will ping the Manager of Total Rewards in the corresponding country issue, sharing benefits information from all vendors.
9. The Total Rewards team will focus on benefits evaluation for the non-official country vendor recommendation first and aim to align the benefits package with GitLab's needs.
10. In the event that the Total Rewards team determine that the non-official country vendor recommendation is not a fit for GitLab's benefits needs, the People Operations Specialist will share the runner-up selection for benefits reviewal.
11. After a final recommendation is agreed upon, the People Operations Specialist country owner will send an email to the Director of Tax providing a comparative overview of the existing solution, all country vendor options, and rationale for the selected recommendation.
12. If the Director of Tax approves the recommendation, they will indicate written approval, and copy the CFO (Chief Financial Officer) on the email for final approval.

Phase 2: Conversion

1. If the CFO approves the recommendation, proceed to the following steps. If the recommendation is not approved, the People Operations Specialist should proceed with investigating other options.
2. The People Operations Specialist will save record of the country vendor approval given via email by the CFO in the corresponding country folder found in the Country Vendor Information folder in Google Drive
3. The People Operations Specialist will send Payroll a note about the change that is coming and mention a follow up confirmation will be sent once completed.
4. The People Operations Specialist will send the team member conversion email to team members and cc managers to share that a country vendor has been selected and the timeline for conversion. Note: All questions relating to the converion should be sent to the People Operation Specialist via email with the countryconversions@gitlab.com email alias copied.
5. The People Operations Specialist should tag the Recruiting team in the country issue to confirm that a new country vendor has been selected and to highlight conversion date.
6. The People Operations Specialist should tag the Recruiting and CES team in the people-group-confidential Slack channel to confirm that a new country vendor has been selected and to highlight conversion date.
7. The People Operations Specialist will check Contract Works to confirm the notice period with the current vendor (if applicable) and provide written notice as soon as possible.
   • Note: When written notice is provided to the current vendor, it is important that the Specialist confirms whether team members need to individually resign as well, and if so, what the timeline for individual resignations is.
8. The People Operations Specialist will complete the onboarding document for the country vendor that was selected. These templates are found in the Employee and Contracts Templates and Staging folder in the shared drive. These should then be sent to the main Account Manager of the selected PEO to confirm which local contact should be used for the conversion.
9. The selected vendor will share the drafted employment contracts with the People Specialist for review. The People Specialist should review the contracts themselves and seek additional feedback/approval from the Senior Manager, People Operations and Employment Counsel.
10. The People Opertions Specialist will share a draft of the contract with the team members of the impacted country for additional feedback before having them signed.
11. The selected country vendor will then reach out to the team member and start the onboarding and contract signing process two weeks before the conversion date.
12. The People Operations Specialist will send a "heads up" email to the team members in the country converting regarding the Mutual Termination Agreement that will be shared using this template.
13. The Mutual Termination Agreements should be sent ~72 hours after team members have received their new contracts.
14. The People Operations Specialist will complete the Mutual Termination Agreement, found in the Drive called Employee and Contractor Templates and Staging mentioned above. This will need to uploaded to HelloSign signed by both the team member and CFO in accordance with the new selected start date of the team member. The start date is usually within two calendar months after the initial conversion email was sent.
    Note: Once the Mutual Termination Agreement is signed, it is essential that it is uploaded to the team member's BambooHR profile in the Contracts & Changes section.
    
15. The People Operations Specialist will keep the issue created above up to date with any questions asked documented in the relevant section of the handbook.
16. The People Operations Specialist will update the Payroll team to confirm the change as well as the internal compensation calculator
17. The People Operations Specialist will update BambooHR with the team member status for: payroll type, location, and any other relevant updates.
18. The People Operations Specialist will notify the People Analyst team by emailing total-rewards@gitlab.com to audit BambooHR and other systems to ensure there are no pending updates.
19. The People Operations Specialist will remove the converted country from the Country Hiring Guidelines by searching for the country in the Country Hiring Status .yml file and changing hiring: false to hiring: true.
20. The People Operations Specialist will update the country status in the Country Conversions and Entity Creation Tracking issue to reflect the conversion as complete.

Contractor/PEO to Legal Entity Conversion

1. The assigned People Operations Specialist sends an initial email to all team members currently located in the converting country and links the country issue so team members may follow progress and provide feedback. cc countryconversions@domain.com and nonuspayroll@domain.com, as well as the Sr. Manager, Global Payroll and Payments.
2. As soon as all legal requirements for the legal Entity are in place (bank account, entity name, payroll process) and you receive confirmation from the Director of Tax and Payroll that it is prudent to do so, give notice of termination to current PEO. In the issue, state that notice has been given and list the go live date for the Entity.
3. Ask the current PEO of the overlap or transition time. Certain PEOs require two weeks of transition time where they cannot hire any new team members. This means that new hires will not be able to start in this location during these two weeks, unless there is a contract ready for the entity.
4. In the opened issue, ping all affected team members as well as all hiring managers of affected team members. Comment to let the hiring managers know that their direct report(s) is/are located in a country undergoing this process.
5. Ping the Total Rewards team in the issue, so that they may provide benefits information as it is received.
6. The People Operations Specialist will arrange a kick-off call with all team members in this location to communicate that we are transitioning and the transition date. There should be payroll and total reward representatives on the call to answer any questions the team members will have.
7. The People Operations Specialist will send the team member conversion email to team members and cc managers to confirm the conversion date and next steps. Note: All questions relating to the converion should be sent to the People Operation Specialist via email with the countryconversions@gitlab.com email alias copied.
8. The People Operations Specialist should tag the Recruiting team in the country issue to confirm that the country is being converted to a legal entity and highlight conversion date. Communicate any PEO overlap or transition time, per item 3.
9. The People Operations Specialist should tag the Recruiting and CES team in the people-group-confidential Slack channel to confirm that the country is being converted to a legal entity and highlight conversion date. Communicate any PEO overlap or transition time, per item 3.
10. The People Opertions Specialist will share a draft of the contract with the team members of the impacted country for additional feedback before having them staged.
11. Four weeks prior to the conversion date, the People Operations Specialist should prepare and stage the new contracts in HelloSign.
12. Once new contracts are signed, the People Operations Specialist should save copies in each team member's BambooHR profile, in the Contracts & Changes folder.
13. The People Operations Specialist will send a "heads up" email to the team members in the country converting regarding the Mutual Termination Agreement that will be shared using this template.
14. The Mutual Termination Agreements should be sent ~72 hours after team members have received their new contracts.
15. The People Operations Specialist will complete the Mutual Termination Agreement, found in the Drive called Employee and Contractor Templates and Staging mentioned above. This will need to uploaded to HelloSign signed by both the team member and CFO in accordance with the new selected start date of the team member. The start date is usually within two calendar months after the initial conversion email was sent.
    Note: Once the Mutual Termination Agreement is signed, it is essential that it is uploaded to the team member's BambooHR profile in the Contracts & Changes folder.
    
16. The People Operations Specialist will work with Total Rewards, local counsel and Legal to create a new Time Off policy (if applicable). Document this policy in the handbook, add it to BambooHR and add all team members to said policy with the correct policy start date.
17. The People Operations Specialist will keep the issue created above up to date with any questions asked, documented in the relevant section of the handbook.
18. The People Operations Specialist will update the Payroll team to confirm the change as well as the internal compensation calculator.
19. The People Operations Specialist will update BambooHR with the team member status for: payroll type, location, and any other relevant updates.
20. The People Operations Specialist will update to the entity mapper file.
21. The People Operations Specialist will notify Recruiting Operations to update the dropdown for entity in Greenhouse.
22. The People Operations Specialist will notify the People Analyst team by emailing total-rewards@gitlab.com to audit BambooHR and other systems to ensure there are no pending updates.
23. The People Operations Specialist will update various handbook links, inlduding: remove the converted country from the Country Hiring Guidelines by searching for the country in the Country Hiring Status .yml file and changing hiring: false to hiring: true; update the Employment Types at GitLab and collaborate with the Candidate Experience Specialist team to update the Contracts & International Expansion page.
24. The People Operations Specialist will update the country status in the Country Conversions and Entity Creation Tracking issue to reflect the conversion as complete.

Vendor Communications

• Our primary source of communication with vendors is over email. In the event that our vendor can join a slack channel we must ensure that this is only for sharing non-critical and non-sensitive information - in the event that this information is shared please ensure to screenshot and save in the country/vendor specific folder here.

Country Conversions Workflow

Below is a visual workflow that summarizes the country conversions process.

Country Conversion to PEO/Contractor Workflow

Compensation Review for Country Conversions

When team members convert from "contractor" to "employee" status through an entity or PEO, the expected behavior is to remove the 17% contractor additive from the compensation calculator.

As part of the country conversion and benefits review process, the Total Rewards and People Operations team will review the gross value of cash compensation and benefits while also ensuring alignment to the employee rate in the compensation calculator.

Here is an example of costs to analyze in order to ensure team members keep a similar value in their gross compensation:

• Salary and variable cash compensation without the 17% contractor factor.
• 5% payroll administration fee. (This is an estimate of how much of the 17% is used to administer your own payroll whereas on a PEO GitLab would bear that cost).
• Health Insurance Premiums.
• Pension Premiums and/or match.
• Any other relevant entity-specific benefit costs.
• All federal and local government payroll and employer taxes independent contractors are required to pay to taxing authorities If benefits are provided as statutory by local government, some of these costs may be incorporated into the overall taxes paid by the company. The purpose of this analysis is to ensure the gross pay value is aligned pre and post conversion.

The total rewards and people ops specialist team should also review alignment to the compensation ranges based on the new employee status and most recent compa group review. For example, if reducing the salary for a contractor results in a lower compa group at the employee rate, it might not be an appropriate new salary to propose. Whenever we change salaries as part of a country conversion, there should be consistency applied among all team members in that country.

Relocations & Contract Renewals

This process is managed by the People Operations Specialist team as the DRI, in partnership with Total Rewards and the People Business Partners.

Short-term relocation

If you are not changing your permanent location (where you pay taxes and maintain residency), but instead are traveling to different locations over a period of time, you are responsible for maintaining your health insurance, visas, and any other item directly relating to your travel. Since GitLab does not require you to travel to these locations as part of your position, you will not be eligible to utilize the Business Accident Travel Policy or expense any items related to your travel. If you are hired in a role requiring a timezone alignment, you must still be able to fulfill that requirement.

Long-term relocation

Different than business travel, vacation, or visiting a relative for a few weeks, a relocation means that you will establish yourself in a new location outside of your current metro area. If you are ending your current residential living arrangement, spending more than six months in one location as part of an extensive period of travel and/or will have your mail delivered to an address in a different city, please follow the steps below. Please note, it is at the company's discretion to offer you a contract in your new location. Here are some examples why that is the case:

• There are some countries where we cannot hire team members. In these cases, GitLab would not be able to offer a new contract to you.
• Some job positions at GitLab require team members to be located in specific locations. For example, a sales person hired to serve a specific region.

At the time of the location update, and assuming that we can make an offer in that location, we will take into consideration your new metro region when determining your compensation in that region.

At the onset, this practice sounds harsh when moving to a lower paid region. One might argue that it seems unfair for the organization to pay someone less for the same work in the same role, regardless of where they go. However, if you look at it from another angle for a minute and compare this practice to what most companies do, it should make more sense. For example, say you work for a company with physical locations and say they haven't accepted that remote work is as productive as coming into the office yet. If you wanted to pack up and move to a location where they did not have a physical site, you would have no alternative but to resign and seek new employment in your new location. You would find quickly that companies in the area pay at a locally competitive rate.

Now, let's say the company did have a site in your new location and they offered the flexibility to transfer. If they did not have a similar position open, you would have to either apply for a different open position in the same company or resign and apply externally (back to the realization that other companies will pay at local competitive rate). If you were lucky enough that they did have a similar role in the new location, a transfer would come with a pay rate based on the local market to ensure equity across all incumbents (people in the job) by location.

Adjusting pay according to the local market in all cases is fair to everyone. We can't remain consistent if we make exceptions to the policy and allow someone to make greater than local competitive rate for the same work others in that region are doing (or will be hired to do). We realize we might lose a few good people over this pay policy, but being fair to all team members is not negotiable. It is a value we stand behind and take very seriously.

How to apply for a relocation

If you are going to spend six months or more in one location this will be considered as a relocation and your compensation will be evaluated based on the new geo area.

1. If your relocation is to a different geo area, then to stay aligned with our compensation principles and per the standard contract agreements, you should obtain written agreement from your manager (email will do) at least 30 days prior to any official move. If you are considering a move it is best to discuss this with your manager as soon as possible, before you have actually moved, to understand the impact to compensation or your role at GitLab. In almost all situations the compensation may change. In some instances a move will not align to your proposed location, (e.g. a recruiter hired in EMEA to support EMEA would not be approved to move to the US). It is the company's discretion to offer you a contract in your new location or to not continue with your contract based on a relocation. For an idea about the impact please check with our Total Rewards Manager, Brittany Rohde, for an accurate salary in the new geographical area.
2. To initiate a request for relocation, the team member or manager can reach out to their assigned People Business Partner (PBP). The PBP will work with the Total Rewards team to review the request and any changes in compensation.
3. If a team member is moving to a location with a lower or equivalent location factor, the change only needs to be approved by their manager and the assigned People Business Partner. If the team member is moving to a location with a higher location factor, they will need their People Business Partner and their group's Executive approval.
4. Once approved, the PBP will confirm the relocation with the People Operations Specialist and Total Rewards teams.
5. The People Operations Specialists will create a new contract for the team member, confirming with the relevant PBP that the team member is aware of compensation changes, if applicable.
6. The People Operations Specialist will ensure that all approval documents including email threads are saved in the team member's BambooHR Contracts & Changes folder.
7. The People Operations Specialists will have the final contract audited by another People Specialist or the Senior Manager, People Operations. The People Operations Specialist will then stage the contract in HelloSign and send for signature first to the Senior Director, People Success, and subsequently to the team member. The signed contract will be save in the team member's Contracts & Changes folder in BambooHR.
8. If applicable, the People Opearations Specialist will create a Mutual Termination Agreement, found in Drive in Employee and Contractor Templates.. - Prior to 2019.. - Templates. This will need to uploaded to HelloSign signed by both the team member and Senior Director, People Success in accordance with the new selected start date of the team member. Once the Mutual Termination Agreement is signed, upload it to the team member's BambooHR profile in the Contracts & Changes folder.
9. Make any necessary updates to the team member's BambooHR profile and notify Total Rewards total-rewards@domain and Payroll uspayroll@ or nonuspayroll@domain to notify them of the changes.
10. The team member may now request for an address change by logging in to BambooHR and changing your address under the personal tab. This will trigger the Total Rewards team to process your relocation.
11. The Total Rewards team will check that any necessary changes to payroll and benefits administration are processed in time. If you are changing from one entity to another, the Total Rewards Analyst will list you as terminated on the appropriate payroll changes file for the current entity and add you as a new hire in the appropriate payroll changes file for the new entity.
12. Total Rewards will also change your benefit group in BambooHR to INELIGIBLE and send an email to Lumity with the termination date and coverages to be terminated if you are moving out of the US. They will place you in the appropriate benefit group in BambooHR and send an email to Lumity with your relocation date if you are moving into the US.
13. The Total Rewards team will generate a letter of adjustment confirming the changes.
14. This letter is drafted by the Total Rewards Analysts and signed by the Total Rewards Manager and the signed document is filed in BambooHR.
    • If there are any questions or concerns, please reach out to your People Business Partner.

For Total Rewards: Processing Information Update Requests:

1. If the request is a new address entry for new hires or a new hire editing the spelling or format of their address, approve the request.
2. If the team member is in sales:
   • Update the appropriate payroll file (no need to follow this step for contractors)
   • Update the FY21 Comp Data Analysis and Modeling sheet
   • For US team members - update the locality in BambooHR
   • For US team members - update the benefit group if required
3. If the team member is not in sales:
   • An approval email is required. Lower or equivalent location factor relocations require approvals from the manager and the assigned People Business Partner. Higher location factor relocations require approvals from the People Business Partner and the group Executives approval.
   • If a compensation change is required, update the team member's compensation details in BambooHR and stage a letter of adjustment in HelloSign
   • Update the appropriate payroll file (no need to follow this step for contractors)
   • Update the FY21 Comp Data Analysis and Modeling sheet
   • For US team members - update the locality in BambooHR
   • For US team members - update the benefit group (if required)

Contract Renewals

The below process can be used for the following:

• Temporary contract to indefinite contract
• Temporary contract to temporary contract (after the initial contract expires)
• Contract update for invoice purposes due to individual incorporation of an entity Note: In most cases this process will apply specifically for team members in the Netherlands.

When creating a new contract, if it is to be for 12 months, that timeframe is always to be written as (for example):

• Jan 1, 2010 to Dec 31, 2010
• Feb 20, 2004 to Feb 19, 2005

When renewing a contract, if it is to be for 12 months, the timeframes are at be seen as (for example):

• First 12-month contract starts on June 14, 2019. That entails that the contract ends on June 13, 2020.
• Second 12-month contract will start on June 14, 2020 and end on June 13, 2021.

1. Using the Relocation & Contract Renewal's tracker view the upcoming team member contract expiry's. On the sheet you will see the People Operations Specialist owner, if you are the owner be sure to note the end date and start the below process 2 months before the end date.
2. Take note of the team members details and reach out to the team members manager via email using the following template, be sure to CC the team members People Business Partner.
3. Once you have received confirmation on next steps from the team members line manager be sure to save the thread under the team members profile on BambooHR.
4. Using the correct contract template from the templates folder complete with required team member details. These details can be found on the team members BambooHR profile.
5. Do not keep the Stock Options line in the Key Terms section, unless additional shares are being given.
6. When you have a completed contract be sure to allow a team member to peer review it for you. This can be done by posting the document link in the People Ops private slack channel. Indicate that you are reviewing it by using the 'Eyes' emoji.
7. Once reviewed, stage the contract for signing in HelloSign.
8. Ensure that the GitLab signatory is the first to sign, followed by the team member. This can be done by selecting the assign signing order option.
9. When signed by both parties, save the contract to the team member's BambooHR profile in the Contracts & Changes folder.
10. Update BambooHR to reflect the correct Job Information. Ensure the new contract information is added along with an end date if applicable.
11. Notify the Total Rewards team so that they may audit any BambooHR changes.
12. NL contracts only: Password-protect the document and email to HR Savvy.
13. DE (Germany) contracts only: If no payroll information is on file, send a payroll questionnaire from HelloSign. Once completed, upload to BambooHR and email nonuspayroll@domain to notify.

Important: Best practice for team members in the Netherlands is to issue two consecutive 1-year Temporary Contracts prior to moving to an indefinite contract. After the completion of two consecutive 1-year Temporary Contracts, we move to the indefinite contract. Should a team member request an indefinite employment contract after the initial 1-year Temporary Contract, approval via email should be requested based on performance from the team member's manager as well as the People Business Partner and a Division leader.