As a global, all-remote company, GitLab has a unique story to tell. A key part of telling that story is sharing what it's like to work here, because we wouldn't be successful without our people and our culture. This page outlines our approach to talent brand at GitLab.
The audience we hope to reach with our talent brand initiatives is both internal and external to GitLab:
We've defined our team member value proposition, and you can find it on the GitLab Culture page. We're continuing to bring it to life across our digital channels to better tell the story of what it's like to be part of our global, all-remote team.
Our GitLab jobs site is where candidates can find information about working at GitLab, along with links to browse and apply for our vacancies.
We incorporate content about hiring and our culture on GitLab's social media accounts so that there's one central place for candidates and the community to find out more about the company as a whole.
On LinkedIn, we have a specific career page where candidates can find out more about life at GitLab.
There are a number of videos on our YouTube channel that relate to working here:
We want to be sure candidates who come across GitLab's profile on employer review sites have an accurate picture of what it's like to work here. There are some sites where GitLab has a company profile, but we do not own it or pay for additional features. On others, we have a managed presence.
We encourage team members to leave reviews and share their stories on these sites to continue to keep an updated profile. We welcome both positive and negative feedback in these reviews.
As an engaged employer with Glassdoor, we're able to customize the branded content, videos, links, and images on our Glassdoor profile. Our contract with Glassdoor includes pages in these countries:
This also includes sponsored international jobs (all countries outside of the US and UK), as well as the ability to respond to reviews.
Responding to reviews
Escalating reviews and tracking success
Glassdoor reviews and ratings have valuable themes and trends that can help us improve our culture, hiring process, benefits, and more. We share ratings trends, key themes, or escalations to the appropriate contacts internally so that we can track our success and take addition action if needed. This includes:
As an open, transparent company, the OpenCompany designation is important for us to have to best represent our talent brand. We take action to maintain this status throughout the year. Achieving and maintaining OpenCompany requires that you:
Our goal is to keep the feedback on our profile up to date by annually (Q3) sending a link to all team members where they can consider leaving feedback or a review.
To give the most authentic view of life at GitLab, we encourage team members to blog about their experiences. You can find many of these posts in the culture section of the GitLab blog.
We promote life at GitLab and our talent community on HackerNews.
On the first of the month (or closest business day after) at 11 a.m. ET, the Recruiting team will post a comment for GitLab in the Hacker News thread called "Who's Hiring". Here's a template that will be updated monthly by the Talent Brand Manager:
Template text (updated for 2020-07-01):
GitLab, Remote only, Full time
As the world’s largest all-remote company, GitLab is a place where you can contribute from almost anywhere. We're an ambitious, productive team that embraces a set of shared values in everything we do.
As our team continues to grow, we're taking a unique, outbound approach to hiring. If you're interested in current or future roles at GitLab, share your information with our recruiters by joining our Talent Community: https://grnh.se/8490b7772us
Check out this video from our Recruiting team to learn more about the Talent Community and how we hire: https://youtu.be/uK_kO8FcgpA
The hiring fact sheet is a quick reference guide that offers a high-level overview of working at GitLab, including our latest headcount, employer awards, and blogs. It links to a number of places in the GitLab handbook as the single source of truth.
The fact sheet is updated monthly, so be sure to download the latest one.
There is a curated list of blog posts and articles in the recruiting team project folder that help tell the story of life at GitLab.
Check out the list and feel free to contribute to it.
Spread the word about life at GitLab by becoming a GitLab talent ambassdor.
Whether you're a hiring manager or an individual contributor, this page outlines the steps you can take to help represent our talent brand and attract more great people to join the team.
There are a number of awards and recognition programs we plan to nominate GitLab for in FY21. Here's an epic with an overview of those programs.
A foundational aspect of our talent brand is the flexibility that all-remote work gives our team members. Learn more about GitLab's approach to remote work on our all-remote page.
Here are the definitions for the performance indicators listed in the talent brand job family.
Our team member engagement or net promoter ("I would recommend GitLab as a great place to work.") score is measured annually in the Culture Amp survey. Here are samples of the statements team members were asked to consider:
Defined on the People Group Metrics page.
Overall number of job candidate referrals from GitLab team members.
Defined on the People Group Metrics page.