People Operations team sends out several emails for different reasons. When possible, we try to automate these.
This is the email that is sent to our team members on the morning of their first day of employment (based upon the onboarding date in the issue title). The email is cc'd to people-exp@domain.
Every day we run 3 scheduled pipelines. They are each set up for a specific region:
For the JAPAC pipeline, it will fetch the team members with a start date for the next day (timezones). For the EMEA and Americas pipeline, it will fetch all the team members that have a start day equal to the current day (so who is starting today). The pipeline then filters out the ones for the region they need to send the email to. This all is to ensure we don't send out the email too late or too early. The region of the team member is determined from the region that is on their BambooHR profile. This is the first iteration, if we need to split it up by country, we can rework the current implementation.
We fetch some other data besides the region as well:
This data is used to populate the email that we then send to them. The email address used to send the email is onboarding@domain and is set with a reply-to: people-exp@domain as nobody monitors replies to onboarding@. The email address is strictly used for automation.
If changes are required to the onboarding email template, proceed with following the steps below:
View HTML on the top left hand side of the website.This is the email that is sent to our team members after 90 days of employment.
Every day at 10 AM UTC we run a scheduled pipeline. This pipeline will fetch all the team members that are eligible to get this values check-in. For every eligible team member we send out two emails:
The email address used to send the email is peoplespecialists@domain and is set with a reply-to: peopleops@domain as nobody monitors replies to peoplespecialists@domain. The email address is strictly used for automation.
This is the email
that is sent when a probation period is about to end for a team member. The email is sent to the team member's manager and CC'd to people-exp@domain
Every day at 9 AM UTC we run a scheduled pipeline. This pipeline will fetch all the eligible team members. An eligible team member means:
The email address used to send the email is onboarding@domain and is set with a reply-to: people-exp@domain as nobody
monitors replies to onboarding@domain. The email address is strictly used for automation.
This is the email that is sent on the first day of a new team member so they receive the code to get a discount at the swag store. The email is cc'd to people-exp@domain.
Every day at 9 AM UTC we run a scheduled pipeline. This pipeline will fetch all the eligible team members. An eligible team member means:
The email address used to send the email is onboarding@domain and is set with a reply-to: people-exp@domain as nobody
monitors replies to onboarding@domain. The email address is strictly used for automation.
This is the email that is sent to the team member's manager two months before the team member's contract end. The email is cc'd to peopleops@domain and the relevant People Business Partner.
Every day at 9 AM UTC we run a scheduled pipeline. This pipeline will fetch all the eligible team members. An eligible team member means:
The email address used to send the email is peoplespecialists@domain and is set with a reply-to: peopleops@domain as nobody monitors replies to peoplespecialists@domain. The email address is strictly used for automation.
