There are times in everyone's life when you can feel overwhelmed, anxious, angry or irritated about a situation. At the next small disturbance it pushes you to react in perhaps a moment of frustration. Everyone does it in their personal life as well as their work life. As a manager this can be particularly challenging and sometimes you react or say something in a meeting, via slack, an issue or email during the heat of the moment. In this section we are going to review the Power of the Pause and provide you with a few tips to help you take a moment and breathe before you respond.
What does it mean to P.A.U.S.E?
Patience does not come naturally for most people. We live in a fast paced world of iterations. However, waiting a few moments to react and remaining patient through an encounter or issue can prevent some possible unfortunate actions or communications.
A shift in perspective or change in attitude makes a world of difference in how you approach different situations. Be willing to be open and even to extend an olive branch now and again. You can not always control what happens or how others respond to a situation but you can control your response.
Before you insert yourself in a situation make time to learn all the facts. Our reactions can sometimes be to jump on any perceived wrong. However, take time to review the facts, sift out opinions and assumptions to uncover the truth. Doing so can potentially stop you from stepping into a situation and creating a larger problem.
Take a moment and step away from the situation. If you can even take a moment to go outside and change your scenery. If you can't step outside try to remove yourself from the situation. A physical step back can often provide mental clarity and let's emotions subside.
Unfortunately when there is conflict, rational thought can succumb to negative emotions, making it hard to form an appropriate response. Take time to pause and calm down while using one of the techinques above. When you have had a chance to adjust your attitude, understand the facts and have taken a moment to breathe you can move forward in a calm and rational manner.
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